THAT'S ONE WEIRD ICE PATTERN

This was a really cool call it wasn't anything crazy just a nice little challenge that I figured out.
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[@benruf5412]

Your demonstration of critical thinking and deductive reasoning is applicable to so many professions. Thanks for being an example for a new generation of engineers and technicians.

[@sherwinalvarez7365]

Great comment

[@Naters305ytg]

I am a Systems Integration Engineer in the technology field and it goes the same here. I am always thinking big picture when we have issues. While it appears to be one thing in reality an entirely different issue caused the issue we are seeing.

[@grayrabbit2211]

I've often said doctors should be forced to work a trade for a year before going to medical school. So many of them can't logically diagnose conditions.

[@RambozoClown]

Running the fan in reverse to blow out dust on startup is pretty slick.

[@alexanderkupke920]

With all the hair on it, it obviously only can do so much. But I guess it at least slows down the accumulation of finer dust. And I guess those spots are sure not on their weekly or monthly cleaning routine. And who considers such a freezer or refrigerator to require maintenance.

[@gtjdbydave]

All I can think of is, now I have to clean both sides of the coil

[@HVACRVIDEOS]

​@gtjdbydave lol, good point

[@JantjeVloet]

@@gtjdbydave I mean when you clean a coil, you clean the whole coil anyway right?

[@gtjdbydave]

@@JantjeVloet I do not remove the condenser fan motor on these type of systems to brush the coils down. They never build up that jacket of dust and hair on the back side of the condenser coil. That would be a special case situation.

[@maxsantana1]

Chris is going to be in the National Geographic channel explaining ice formation in Antarctica. The p-trap issue was the key.

[@russ1669]

I'm not into HVAC but your clear instructions and the process you follow make me come back to your channel time and time again. Brilliant. Have a great 2025

[@HVACRVIDEOS]

Thanks bud

[@billlaporte8255]

The diagnosis part of this video was FANTASTIC. Clever! Thanks for the great Vid!

[@HVACRVIDEOS]

Thanks for watching

[@robertcounts5300]

the thing with proving the problem is now your not worrying about a call back. A buddy of mine had a used hot tub that would shut down on high temp, I check senors all read the same ohm in a glass of water, then i pulled the pump to make sure there was not a clogged pump, the senor was mounted on the outside of the tube with the heater inside, pulled the heater tube looked inside and a small part of the heater was touching the metal tube where the senor was, pried the heater away from the tube put it all back together and no more shut down! Almost broke my arm patting myself on my back!

[@HVACRVIDEOS]

Lol, good job bud

[@MsFireboy2]

Thanks for posting. What we call a teachable moment Chris.

[@HVACRVIDEOS]

The more you know

[@ThePowerofElectricity]

I think the issue you were observing was a dead drain chute... or drain slope ... heater. Looking front on against the evap, on the right slope top you can see two white wires going to what seems to be a heating mat glued to the slopes the ice was building up on. If that (what I presume to be a heater) is not working, ice melts off of the evap coil, then drips down onto the freezing metal plates. It freezes in place and makes a sheet. The next defrost cycle, it repeats and another sheet is formed. That goes on until the ice sheet accumulation is thick enough to isolate itself from the freezing metal chute. Depending on freezer temp, and defrost times it's more or less ice thickness, meaning the hot water will either deposit or melt away ice with each defrost cycle. At the end you get a half-frozen drain chute. So yeah, that's my take on this one; Drain-chute has a heater that's not working.

[@HVACRVIDEOS]

That’s a really good possibility that will verify when I return to replace the cord .

[@mikematyas4847]

@@HVACRVIDEOSI have found the same issue with the heaters also several times.

[@MariosACandRefrigeration]

I think you are right ,looks like a bad design.

[@JSoroka93]

The brackets that hold the pad heaters in place also lose tension and creates a small gap between the drain chute and the heater pad. I usually take the brackets off and bend them open slightly to push The heater pad tighter against the sheet metal.

[@RogelioGarcia-k3y]

Thank you so much for the videos….They are a blessing!

[@kat2641]

Me???🤔 I am thinking “someone” was cleaning the unit an see the pan an pulled it out and “if” they seen the drain they would think hay that’s not right it can’t drain that way AN turned 180 in all honesty did a huge boo boo not understanding the technical reasons why it was done that way 👍 also your spot on !! Fixing the problem is one thing but figuring out (“what”) caused the problem to me is more satisfying than just run in an do something to get it up and running running…❤

[@HVACRVIDEOS]

I completely agree

[@mysticknight9711]

If the box is too cold, the meltwater will freeze before it gets to the bottom of the “V” shaped drain guide. The buildup will eventually make exactly the ice pattern you showed at the start of the video

[@chrisrichard298]

Had this happen with my refrigerator/freezer at home. It was set just a little too cold and the water would re-freeze before it could drain down to the pan. I had melted it out and cleaned the tubing a few times but it would always go back to dripping water into the refrigerator compartment with every defrost. (Basic residential fridge with the freezer on top) I turned the cold-stat to a little less cold and problem solved. It's been over a year and the problem has not come back.

[@HVACRVIDEOS]

Thanks for the info, it's an odd issue

[@thomasdaddy7156]

Prayers for you and your family and all the people of Southern California

[@HVACRVIDEOS]

Thank you

[@atch_n_sons]

Holy smokes, I’ve been watching your videos since 2017. Happy New Year Chris

[@HVACRVIDEOS]

Happy New Year bud

[@flyinghigh5531]

I pray you and your family are safe from those fires.

[@HVACRVIDEOS]

Thank you

[@zakfarris3649]

So I went out on this same unit, the same problem. Called true tech support. There's actually drain heaters on the shout that guides the water to the drain. The heaters only ran in defrost. I found out that it was a manufacturing defect they are correcting for past customers. They want us to connect the hot leg of the tape heaters to the hot that always runs. so the heaters run constantly. Apparently, it wasn't enough time to defrost the walls in defrost only. The ice was stacking up on the side walls. LOVE THE VIDS, BTW. KEEP THEM COMING

[@HVACRVIDEOS]

That's good to know, thanks bud

[@amoni1959]

They are putting in these units at my locations. Thanks for this intel. Will know what to look out for when I do my PMs. 👍🏾

[@HVACRVIDEOS]

Good luck out there

[@stevenhorne5089]

Good thing the customer left it running so all the ice was still there. Nice catch! Mfg. need to see your video.

[@HVACRVIDEOS]

Thanks bud, I'm guessing the manufacturer has seen videos similar to mine before

[@Coloredeggfarms]

I agree with a lot of the assumptions that the ice is building up over time on the side of the chute slowly choking it off. Almost like having the pan heater not work in a walk in freezer. It will melt off the coil but re freeze once it hits something cold enough to freeze on. The ice definitely looks like it is freezing in a pattern.

[@mr-andre]

It's good you recognize that you want to grow and need help in doing so. I hope you can find an editor with HVAC experience to help edit according to your standard. Also wishing you success on finding a good general manager. If I was closer to socal I'd probably give either a try 😅

[@HVACRVIDEOS]

Thanks, perhaps one day the stars will align and I will get some people in place

[@TwistedMe13]

9:37 Looks like a good demonstration of a point from the "The Seventy Maxims of Maximally Effective Mercenaries". 39: There is a difference between spare parts and extra [parts].

[@HVACRVIDEOS]

Couldn't have said it better

[@makeitcold6649]

Nice catch on the p-trap, I was guessing that the sloped drain pan didn’t have heaters (I didn’t see any) and the defrosted water was re-freezing to the pan. Those little units remind me why I don’t work on little Hondas, hand cramps trying to shove my paws into those spaces

[@HVACRVIDEOS]

Lol, yes it is a tight space in this thing

[@EdwardOrozco12]

Really good explanation of that drain.

[@proc7867]

Not sure if you noticed or not, but there is a heater wire on each side of the “funnel” under the evap that directs the water to the drain hose. I’ve had the heaters go bad so the water drips on the sides of the funnel and then freezes and slowly builds up. This also makes sense, as it was froze all the way up and the drain inlet was clear because the drain heater was working, but not the funnel wall heater. Hopefully that makes sense.

[@prothermal_refrigerationHVAC]

i just wanted point same theory. thank you. water from evap freezing on "funnel" walls. what is why it looks like smooth ice and not like frost from warm air.

[@HVACRVIDEOS]

So the drain heater is all the way at the bottom and there is no ice there so I’m assuming it’s working, but as others and you have said apparently there are chute heaters on each side of the metal chute that can fail so when I go back to replace the power cord I will check those, and the evaporator wasn’t iced up so the defrost heater is working. But when I go back I will check those chute heaters and follow up and report back of if I find anything else

[@carloshilarionvazquezaranda]

Buenas tardes Chris, una enseñanza más que me regalas, eso fue muy interesante y lo tendré en mente para solucionar problemas de este tipo muchas gracias Chris. Saludos desde Coacalco Edo de México.

[@achannelwithnopurpose1977]

I personally love service calls in the fire alarm field. The difficult ones are like nice puzzles. So much fun.

[@HVACRVIDEOS]

I do enjoy a solving a good puzzle

[@marcoferreira226]

Really cool ride along thanks 👍 more food for thought

[@Android_Warrior]

It's cold here in Texas today and I have wore one of your old hoodies!!!!!!! 💪💪💪

[@kat2641]

Android? Man you need to come up here to Michigan 😁😁 this morning at 4:30 am when I went out to start the van to go on a emergency no heat call the temperature was 4° 🥶🥶🥶 lol I had a hoodie and a Carhartt coat on an was dang old man winter is ticked off 😂😂😂😂

[@HVACRVIDEOS]

​@@kat2641That's rough, not sure if I could hold up in them temps

[@HVACRVIDEOS]

Thanks for representing the brand bud

[@BenTh17]

My company has a ton of these little under the counter freezers. They do this all the time. The little wire style drain tube heaters fail a lot.

[@WswRefrigeration]

Probably a bad drain line heater, very common on those. I always run a power cord directly to the heater and test it etc after deicing. I’ve had units with that u bend fitting and some without and they still drained fine. That missing screw on that clamp is probably because someone worked on it before and was experimenting with the drain

[@HVACRVIDEOS]

So the drain heater is all the way at the bottom and there is no ice there so I’m assuming it’s working, but as others have said apparently there are chute heaters on each side of the metal chute that can fail so when I go back to replace the power cord I will check those, and the evaporator wasn’t iced up so the defrost heater is working. But when I go back I will check those chute heaters and follow up and report back of if I find anything else

[@WswRefrigeration]

@ ya I meant the drain pan/chute heaters sorry . I’ve had both be bad

[@zekenzy6486]

Great video. Thank you for sharing. Happy New Year

[@ulairecantea9231]

Did you check the drain heater since that can be an issue as well. I had similar issues on several reach in freezers from True. Thanks for the video

[@HVACRVIDEOS]

So the drain heater is all the way at the bottom and there is no ice there so I’m assuming it’s working, but as others have said apparently there are chute heaters on each side of the metal chute that can fail so when I go back to replace the power cord I will check those, and the evaporator wasn’t iced up so the defrost heater is working. But when I go back I will check those chute heaters and follow up and report back of if I find anything else

[@dbell41888]

The medium temp true cabinets at grocery store checkstands have the 3 wire reversing fan motors. Ive found true pushes this as a energy saving feature. Sorry ive never seen these work. You still need to blow them out with co2 and or coil cleaner in pump sprayer. They condensers plug up every bit as standard cw condenser fan motor set up.

[@HVACRVIDEOS]

Yes they do, when reversed the air isn't powerful enough to push most link and junk off the coil.

[@Tek69]

Nice logical diagnostic. 👍

[@HVACRVIDEOS]

Thanks bud

[@LaLaLand.Germany]

Well, that detective work is what I like about this. Belive it or not: I picked up some here and there, it was enough to service my own ac. It had bad caps and I added a timer thing to get rid of heat that was just sitting in it, it is a moveable room unit. When the thermostat satisfied everything stopped running, I made it so that the fan keeps running to get rid of condenser and compressor heat. I have a question: Why would a compressor be insulated when it gets hot as hell from running? My compressor has an insulation sleeve- I don´t know why. Thanks!

[@HVACRVIDEOS]

The insulation sleeve is to reduce the sound the heat it holds in the compressor is nothing to be concerned about.

[@LaLaLand.Germany]

@@HVACRVIDEOS Thank You! Appreciated!

[@tbelding]

For shelf clips, or even pegs, you simply count from the closest fastener. No rocket surgery.

[@jonleiend1381]

A factory I used to work at had a break room refrigerator with bottom freezer that stopped working. They put it in a hot box truck and took it to another building. It magickly started working properly. The main problem was the break room was too hot and humid.

[@HVACRVIDEOS]

It must have been froze up to some degree, I assume

[@jonleiend1381]

@@HVACRVIDEOS Yes. I did not look at that particular one but they had a big problem them freezing up. It was a small break room with a bunch of vending machines. The room needed a new air conditioner so it was always hot.

[@lillian6023]

Love these TUC freezers. What usually happens is the OEM controller dies and doesn't do defrost so then you gotta get the replacement controller kit. True tech support literally told me just replace the controller if the thermistors are still good.

[@HVACRVIDEOS]

That's odd, I haven't replaced to many of these controllers yet.

[@shine-cg9uf]

❄️💪👍🇺🇸 I've seen air infiltration on some of my calls where the wires run through cabinet behind temp controls. The sealant wasn't properly secured allowing warm air in on these units. Some of these reach-in units are definitely not service friendly. But good point about take ur time a step back n get it done.

[@HVACRVIDEOS]

I haven't run into that before, is that issue found mostly on True units ?

[@shine-cg9uf]

@HVACRVIDEOS I've seen it on true n hoshizaki. Both times clear evaporator but ice below evaporator n mostly right side n both times the area where the wires enter the cabinet, right side the seal was not secured. Spoke to true tech support about it.

[@22turbo2]

Great video as usual! What happened to your normal microphone at the end discussion?

[@HVACRVIDEOS]

I’m working out some kinks in my new office setup, I had removed a rug from the floor and that is why you hear such a hollow echo

[@Helpy1990]

Hey Chris, I love watching your videos here in Germany. I‘m watching your videos since 2018, long time ago. I’ve learned so much from you, thanks a lot. I’m master electrician here with my own business as well. Last year I was in the hvac school here to get my permission to work with these systems. I never thought that I’m going to work in the hvac business but now I do. Only because I watched your videos a lot ;-) I think your new way to talk at the end of the video is much better than before, it’s like we are sitting next to you. I wish you all the best for 2025 and I’m looking forward to your next videos this year. Daniel

[@HVACRVIDEOS]

​@@Helpy1990thanks bud, I appreciate the feedback - good luck with your future endeavors

[@brandong3411]

I work with true reach in units all the time and warranties on them. Those slope heaters (called a trough heater) are the main reason for this when you see the drain at the bottom clear into the hole like it was but above frozen over. Test with pouring a cup of water down it and it will flow directly into the catch condensate pan with no blocks. True warranty tech said its perfectly fine to wire the slop heater into the evap pan to keep it on as the fan is running or else it will stop heating out of a defrost like the rest do. Hope this helps someone lol

[@brandong3411]

Ice pattern talked at is at 1:50. The white loop heater that is silver taped to the trough slop.

[@HVACRVIDEOS]

Thats good to know, Thanks

[@pedrojardim325]

thanks chris for the great video

[@HVACRVIDEOS]

Thanks for watching

[@gordonrockafellow1211]

Chris the two blue wires go to an internal drain line heater, did you check it.

[@HVACRVIDEOS]

So the drain heater is all the way at the bottom and there is no ice there so I’m assuming it’s working, but as others have said apparently there are chute heaters on each side of the metal chute that can fail so when I go back to replace the power cord I will check those, and the evaporator wasn’t iced up so the defrost heater is working. But when I go back I will check those chute heaters and follow up and report back of if I find anything else

[@D95SI420]

I would have at least tried a few zip ties to keep that drain hose at the right angle or possibly another quick solution like a simple flap type check valve, I get it though not wanting to alter it or anything and your already having to verify diag anyways. Been subbed a while and your very methodical in how you diag, I am similar just in the car world. Keep up the awesome work and vids man.

[@HVACRVIDEOS]

Thanks bud

[@Chevy2564]

Awesome video, Chris.

[@HVACRVIDEOS]

Thanks bud

[@helmsajr]

Great video Chris.

[@HVACRVIDEOS]

Thanks bud

[@mainj54]

I am really surprised that you did not test and verify drain line heater operation. That would have been my first check. Had many of WIF drain line heaters bad and ice build up in pan and into coil.

[@HVACRVIDEOS]

So the drain heater is all the way at the bottom and there is no ice there so I’m assuming it’s working, but as others have said apparently there are chute heaters on each side of the metal chute that can fail so when I go back to replace the power cord I will check those, and the evaporator wasn’t iced up so the defrost heater is working. But when I go back I will check those chute heaters and follow up and report back of if I find anything else

[@MariosACandRefrigeration]

@@HVACRVIDEOS that makes sense,on the design.

[@vesnacvetanovskaivikj8606]

To speed up ice removal you can use regular hair dryer. It will help to avoid evaporator or pipe puncture

[@barbarahauser9700]

yes a air leak will cause ice inside a freezer, that is for sure (snow). but did you notice how the defrost condensate dripped on the side walls below the evaporator coil. (time in video 6:23). also there was no ice in drain pan,(time in video 2:02) because of the drain line heater (working) i think it was slow built up of ice on the side walls of evaporator housing (hard ice not snow) ,then cutting off air flow. also some one played with the t`sat because lack of good temperature(low air flow). i also think mr. true has a design problem with this freezer. i think you will be back on this one in some time frame with the same problem. don

[@HVACRVIDEOS]

So the drain heater is all the way at the bottom and there is no ice there so I’m assuming it’s working, but as others have said apparently there are chute heaters on each side of the metal chute that can fail so when I go back to replace the power cord I will check those, and the evaporator wasn’t iced up so the defrost heater is working. But when I go back I will check those chute heaters and follow up and report back of if I find anything else

[@jasonjohnsonHVAC]

Im not in the reefer side so im not up on game with reefer equipment.....that condenser fan operation was pretty slick. Is that a PSC or ECM motor....i would assume ECM due to the slight "rocking" back and forth. I appreciate your knowledge on the product....makes the advise you give much more validation......AHR is coming up....look forward to meeting you there....keep the awesome content coming Chris....we all appreciate it

[@HVACRVIDEOS]

Thanks bud, be sure to say hi at AHR

[@Jabberwocky4k]

Another great video. Just a little feedback: I like the new after video explanation segment camera angle but the audio for it needs improvement perhaps by using a lav mic? Keep up the good hard work on this channel.

[@HVACRVIDEOS]

Thanks bud, I'll work on that audio

[@natepeterson7145]

I was always told if it's solid ice it's a drain issue. Frost is an airflow or defrost issue. All residential refrigerators have some sort of pea trap or check valve.

[@HVACRVIDEOS]

Exactly right

[@mikematyas4847]

I have found the pan heaters on the v pan not working causing that also several times.

[@HVACRVIDEOS]

There is a possibility that is the cause I will double check when I return to replace the cord.

[@colinstu]

Sub'd to tools years ago.. still lookin forward to vids there! If the issue is finding time for releasing vids or editing them, maybe less of the super routine issues (freezer/cooler door left open and it's iced up only) and fit in more tools content? And OMG the wordpress/woocommerce stuff, my husband went thru all that himself. I have since moved him over to Odoo and it's proving to be pretty powerful. Lot to take in though.

[@mattwoodbridge7924]

As im getting home from dinner... im going to have a beer and watch.

[@HVACRVIDEOS]

Thanks for watching

[@rawr51919]

So I'm thinking that this may have had the screw vibrate out of the clamp due to the running compressor nearby, the vibration likely caused the clamp screw to fall out, which in turn, either by itself or by someone removing the drain pan and not noticing, caused the drain to not have the pee trap anymore, which caused all the frost issues in the video

[@rawr51919]

Your solution is likely better than OEM anyway, because even if the screw is reinstalled, it could vibrate out and we'd be back with the same problem again in a year or two's time without using something like Loc-Tite to keep the screw from vibrating out

[@throttlebottle5906]

it was likely screwed up against the box floor above it. so it dripped down into the pan. maybe already loose/stripped and fell in shipping or with usage. maybe someone else worked on it already.

[@Bobherry]

Chris someone prob broke off the ground prong on purpose and will just do it again on the new cord.

[@HVACRVIDEOS]

Maybe I'll order a spare cord then, for next time

[@norlag]

With the small drain tube diameter in a P trap how often do you think clearing any sediments in such a configuration would be needed

[@HVACRVIDEOS]

Once or twice a year should be fine

[@_iLLuSiv3_]

I think you're right about that trap, look where the fan is, when it's running it will pull a vacuum on that side of the drain. Which will pull air through that pipe if the trap is not installed correctly. What's the blue wire running down the drain, is it a heat tape? It could possibly be bad.

[@HVACRVIDEOS]

So the drain heater is all the way at the bottom and there is no ice there so I’m assuming it’s working, but as others have said apparently there are chute heaters on each side of the metal chute that can fail so when I go back to replace the power cord I will check those, and the evaporator wasn’t iced up so the defrost heater is working. But when I go back I will check those chute heaters and follow up and report back of if I find anything else

[@_iLLuSiv3_]

@ oh, I didn't notice them heaters in the chute, fingers crossed they are all good.

[@mogelzz]

As a German I don't know much about Californias geography and I remember you taking about st-Anna winds years ago. Now with the fires these winds are all over the news. Hope you and your family are doing fine.

[@HVACRVIDEOS]

We are doing good, just slightly inconvenienced

[@ApacheFPV]

We used to put filter media on reach in condensers to expedite the process a bit (worked fantastic and coils stayed clean, quick swapped the filter media, on to the next) then one day another company came in behind us and filled the customers head with "we were purposely voiding their warranties" and we lost Panera Bread due to this, well fast forward like 6-9 months later and we got that account back but every last one of their reach ins had plugged up condenser coils lmao

[@HVACRVIDEOS]

Lol, what a silly reason to lose an account

[@ApacheFPV]

@@HVACRVIDEOS It was back when I was a PM tech, I remember that morning well walking in to the GM, manager and someone else all telling me to have a seat with them like it was an inside edition episode and he just flat out said "why are you voiding our warranties" "well the other tech said that voids warranties and can cause damage to the system so we have to replace them sooner" I just told them no thats bs and explained it but they had already made their decision lol

[@fshn76]

Did it have the true digital controller or did it say Danfoss? I know they were using the Solatek controllers but they were having issues with them causing freeze ups. I used to run into the exact problem before. Would come behind techs that would remove them bends and customers would constantly put calls in about freeze ups. I would always carry extra u bends on the van. Great video Chris! Here’s to bigger things in 2025.

[@HVACRVIDEOS]

It had the danfoss controller

[@carter608]

I didn’t realize they still use R-290 on newer units

[@HVACRVIDEOS]

Yup, for now

[@kenward9968]

Great video Chris...I called True tech support for this issue. Apparently, this issue is common.

[@HVACRVIDEOS]

So ive heard, what did they tell you ?

[@kenward9968]

When I initially found the unit frozen over, I thought the controller and sensors were wonky. Since the freezer was new and under warranty, I didn't think this was going to be an issue. Tech support actually called me and wanted to go through the system. I checked all the sensors, defrost heaters and operation ( defrost on when powered on) Checked the door gaskets and if the door was closing. All of the above checked out ok. In conclusion because it is a very busy store tech support believes the door was left open...possibly from over stocking and/or customer use. Warranty denied at this time.

[@SpaceSquid420]

Is replacing the whole cable a code thing? Seems pretty simple to just get a new end for like $10 slap it on there call it a day replacing the whole cable seems overkill.

[@gtjdbydave]

We approach jobs the same way. I tell my techs the same thing when they are diagnosing a unit.

[@ALLINFAMILIA]

Love your videos, thank u. I'm a new student in the hvacr world, 4 months in now. I had a question kinda off topic but what would u do if a house call had a rat infestation would u go into the attic knowing there's alot up there?

[@HVACRVIDEOS]

Probably not

[@BEASTWRANGLER]

Someone emptying or service that drain pan left the hose outside of the drain pan, and of course didn't reposition the p trap properly. Tech or user error prior to you Chris

[@Dwpanda]

when it comes to true i always set it between 4 and 5. least from what ive read from the manuals

[@HVACRVIDEOS]

Gotcha

[@zaccody6980]

I hate that model of true. Got a few horror storys about warranty repairs on a few of those. Terrible design if you ask me

[@mnblkjh6757]

so fun didn’t reinstall that one clamp screw☹️

[@Monkeh616]

Do they not allow you to just replace the plug on those cords rather than mess about ordering a specific replacement?

[@johnbell6956]

It used to be, if the unit was under 5years old, entire cord needed to be replaced or it voids any remaining warranty. Might be 7 years now. They changed their evap/compressor warranty period.

[@Monkeh616]

@@johnbell6956 How.. absurd. It's a plug.

[@merlinly858]

ive done a handful of these True warranties. its all air coming in

[@davidturney2975]

Gotta love puzzles

[@HVACRVIDEOS]

For sure

[@YuShudNoe]

Trough heater ?

[@wyrdlg]

That was cool!

[@HVACRVIDEOS]

Thanks bud

[@MariosACandRefrigeration]

On the cord,get one that is straight or they will cut it again ,the 90 deg ,gets in their way.

[@HVACRVIDEOS]

I see, fingers crossed it lasts

[@everettstevenson2111]

Hey Chris, of HVACR. I like your podcast/social media, looking thru some comments/chats/reply??? I guess some of your customers,family,friends and competition are checking in on you again. I would not want to see you trying to driver bourbon street again. Love you buddy, you be safe out there. God bless you my brother in Christ.

[@tyhuffman5447]

Does the fan reverse start to "clean" the condenser? It looks like it would get some of the pluggo off of the condenser.

[@HVACRVIDEOS]

It does, it's not as effective as you'd think

[@StephenCole1916]

Talk about getting screwed... I'll let myself out...

[@HVACRVIDEOS]

Lol

[@DimMakTen]

A True with a decent door gasket?!! Holy shit !?! Lol

[@BEASTWRANGLER]

LMAO!

[@analogmoz]

Hey, it's under 3 years old. Give it 6 more months.

[@HVACRVIDEOS]

Lol

[@DalesGarage]

One way to fix international shipping would be to make a friend in Canada and simply make and ship from here.

[@HVACRVIDEOS]

Lol, I think I know a guy

[@andenmcleod7355]

Just in time for dinner!

[@HVACRVIDEOS]

Is it stove top?

[@Theoldchum]

The drain line heater is probably working, but if the problem happens again, that would be the only loose end I'd suspect.

[@rickchapman9232]

Just like how the pee trap keeps the sewer gasses out of your house.

[@everettstevenson2111]

Hey Chris,of HVACR @ youtube. According too local law enforcement, the FBI, DEA, ATF, HLS, CIA, NSA, DOD, SCOTLAND YARD, INTERPOL, INTERPOL, KGB, and CCCP everything is alright there on your end again. I"m going too get Your C-Span 1 ,2, 3 working again. Love you buddy, God bless America.

[@HVACRVIDEOS]

Sounds good to me

[@chadhartsees]

Vibration during install or install? Something got moved during cleaning? That drain misplacement is interesting.

[@randallneikirk6385]

rofl at 10:50. If people pay attention? You have shown us so many times that they do not.

[@HVACRVIDEOS]

Lol

[@jfvpjfvp]

Nice work, have a good 2025 !

[@HVACRVIDEOS]

Thanks bud

[@jameslong3351]

Some of these drain systems get weird especially when you have a vacuum pump that pulls down the box when the doors closes.

[@lavina58]

Thanks 🙏👍😀🍀🍀🇭🇷

[@HVACRVIDEOS]

Thank you

[@Lachlant1984]

When the condenser fan started up and spun in the opposite direction, it looked like the motor didn't start evenly, it looked like it was being "pulsed", is that to prolong the life of the motor?

[@HVACRVIDEOS]

That's a good question, I'll try to dive into this a little more on my next live stream

[@kevinb158]

I'm betting that the drain hose was elevated above drain pan with the clamp so it wouldn't make contact with the pan so you could pull it out and dump the pan with out mess with the drain hose when a service calls it needs what do you think about that theory?

[@HVACRVIDEOS]

It’s possible

[@HVACRVIDEOS]

So the drain heater is all the way at the bottom and there is no ice there so I’m assuming it’s working, but as others have said apparently there are chute heaters on each side of the metal chute that can fail so when I go back to replace the power cord I will check those, and the evaporator wasn’t iced up so the defrost heater is working. But when I go back I will check those chute heaters and follow up and report back of if I find anything else

[@kevinb158]

Sounds good I remember service techs who take coat hangers and hook them to the defrost heater and run them down the center drain maybe inch or two so to help with ice buildup now that not the proper way it was just a little solution to a problem but it works well.now I didn't notice chute heater but maybe

[@johnstillman1123]

Did he say Dopa me

[@HVACRVIDEOS]

Lol

[@MariosACandRefrigeration]

A zip lock bag ,over the control ,prevents damage when they wash the back of the freezer.2 cents.

[@HVACRVIDEOS]

Good call

[@ralphgiampietro85]

I've worked on several of those units with icing problems did you know there are heater strips adhered to the sides of call it that V shaped that directs the defrost water down to the drain line always check those that unit is one of true's bad designs...glad am retired

[@neilcvids2583]

when you turn to talk to us at the end, I feel like you need a sherlock holmes smoking pipe, lay on the wisdom

[@HVACRVIDEOS]

Lol, how about a vape pen ?

[@olahansen]

No, I don’t know! Ok?

[@HVACRVIDEOS]

It's ok

[@glennmcgurrin8397]

Why replace the whole cord instead of just replacing the plug?

[@johnbell6956]

Voids any remaining warranty

[@SoullessProductions]

Just started the video but leaving a comment to show quick engagement.

[@HVACRVIDEOS]

Thanks

[@Thesecret101-te1lm]

ICE ICE BABY :)

[@HVACRVIDEOS]

Quick to the point to the point no fakin cookin mcs like a pound a bacon

[@philltafolla]

Seeing this way too many times. Make sure your drain is clear and if it is check that silly U bend plastic at the end of the hose that always gets oyster 🦪 looking stuff and gets restricted last check the drain heater 🤷🏻‍♂️

[@HVACRVIDEOS]

So the drain heater is all the way at the bottom and there is no ice there so I’m assuming it’s working, but as others have said apparently there are chute heaters on each side of the metal chute that can fail so when I go back to replace the power cord I will check those, and the evaporator wasn’t iced up so the defrost heater is working. But when I go back I will check those chute heaters and follow up and report back of if I find anything else

[@philltafolla]

@@HVACRVIDEOSI’ve never had an issue with the chute heaters but it’s all possible but since your evaporator wasn’t iced up I assume that is not the issue . One thing I caught not sure if you did but when the unit was draining it was draining through the side where the clear hose connects to the “U” bend . My theory that “U” bend is clogged water should make its way out through that “U” bend and not through the side wherr it connects to the “U”. Ive also seen those True units shipped with that “U” bend in the position of a hook horizontally the open end facing down towards the drain pan . Self contained units can be a pain to diagnose sometimes. Good video .