The BEST Abandoned Cart Email Flow Using Klaviyo

[@Thompxon]

Can’t believe what I just watch , I have google day and night for this topic . Thank man.

[@Wrightarttwins]

Watch this awhile back then recently set up a new store. Been looking for this video!! Precise this!!

[@TrentKennelly]

That's a longer series than I normally advise, but definitely an interesting take!

[@EliWheaton]

Doesn't seem long to me when you consider how many touchpoints are needed to convert a sale. Thanks for watching!

[@lovely_shante]

Im loving the teaching you giving please come back and share more about klayvio please ☺️💕

[@EliWheaton]

Thank you for the kind words! I'm planning on making a lot more soon, stay tuned!

[@lovely_shante]

@@EliWheaton Worth the wait ✨✨

[@KashanReza]

Great explanation kindly do more flows

[@malishaellison1824]

Thank you!!! I have watched do many videos and you made this process so simple and easy to understand!!!!!!!

[@EliWheaton]

Thanks for watching! Glad it helped!

[@mattsartwell6379]

This is really coherent and thought-provoking. Thank you.

[@EliWheaton]

Thanks for watching!

[@thedigital_art]

Nice explanation. Thank you for taking the time to make it.

[@EliWheaton]

You're welcome! Thanks for watching!

[@jb12twenty2]

Very helpful content, thank you very much 😍

[@danspersonalyoutube376]

This is an intense email series. feels like this would turn customers away after being marketed to really aggressively.

[@zevbraylon5978]

I dont mean to be so offtopic but does anybody know a trick to get back into an instagram account? I stupidly lost the password. I love any tips you can give me

[@jadbowen4652]

@Zev Braylon instablaster ;)

[@EliWheaton]

First of all, the way the abandoned cart works is if the customer makes a purchase they exit the flow and will no longer receive the following emails. Also, just my experience, but sales generally requires some pressure to get customers to move through the buying cycle. Lastly, if they don't buy after this series of emails, there's a good chance they aren't your customer. Thanks for watching!

[@81sinnombre]

Great video! just suscribed!

[@EliWheaton]

Thank you!

[@saiyan7288]

HI Eli I am beginner in email marketing and want to give service as email marketer for e-commerce can u tell me how can I learn it what to watch etc

[@freshprince1445]

Thank you!

[@bretblackmore2917]

Do you need to add a trigger after each email? So if the customer has placed an order since starting the flow, they'd exit the flow.

[@EliWheaton]

No, the Abandoned Cart Flow is set up with a "Flow Filter" that's set to "Placed order zero times since starting this flow". Flow filters will be checked before each email is sent. So, if someone makes a purchase after starting this flow they will be removed before the next email gets sent. This is one of the reasons why the abandoned cart flow is so powerful, you can set up a lot of emails but they will only be sent to people that haven't made a purchase yet.

[@jayrel6853]

Does it work to nonsubscribers who abandons their cart or its only for subscribers?

[@EliWheaton]

Anyone that initiates checkout.

[@howardmathews5572]

Damn, Klaviyo is depressing. Finally created an abandoned cart flow, and when I went to my website, entered all my details, and left a checkout.... IT DIDN'T WORK. Not a single email is received after 10 minutes (which is the time of the first one). Any idea?

[@EliWheaton]

Could be a couple of reasons, under metrics, make sure the "Add to cart" metric is firing when something gets added. Then go into the flow and click on the trigger and click on "preview trigger setup" this will show you all the trigger events, yours should be there. Then click on the actual email in the flow and then click on "view all analytics" for that email, then click on "recipient activity" which will show you what got sent or skipped and why. Also, make sure "Smart Sending" is off on the email. Also, check your spam. If this is too confusing, DM me on Instagram and I'll help.

[@Jct27122]

How much revenue generated through this flow?

[@EliWheaton]

Roughly 7 out of every 10 shoppers will abandon their cart, so a lot.

[@reejanshrestha5379]

Hey Eli, at 0:15 in the Added to Cart flow why have you set flow filter "Added to Cart zero times since starting this flow", if someone adds another product to cart while in this flow, do they stop getting the emails?

[@EliWheaton]

That's the default for the "Abandoned Cart - Added To Cart Trigger" flow, it's there to prevent someone from receiving emails for each product they add. If they add another product they would enter the flow twice, but the second time would fail the flow filter. Hope that helps.

[@ItsKoriShorts]

Does Klayvio automatically send the discount code for abandoned cart email flow?

[@EliWheaton]

If you're using unique coupon codes you have to set up the code in the Coupons section of Klaviyo and then add a placeholder variable in your flow email, then Klaviyo will create the unique coupon code right before it sends the email. And if you have the Shopify integration set up it will create the code on the Shopify side for you.

[@ItsKoriShorts]

Eli Wheaton oh gosh I’m new to this, I was hoping it would be an automatic code. Is there a video for those steps?

[@reejanshrestha5379]

Also at 14:40 when sending product specific emails, why not just configure an additional filter in the email itself rather than creating a trigger split

[@EliWheaton]

The trigger split lets you create a split in your flow based on characteristics of the Trigger event, so if you wanted to send additional emails based on that product, you could. Adding additional filters on the email itself just further filters who will receive that particular email, and I don't think it lets you filter based on the products selected in the event.

[@reejanshrestha5379]

@@EliWheaton Thank you so much man, i put the following additional filter in a product specific email: Person has Viewed Product / Placed Order at least once where Categories contains xyz at least once since starting this flow / over all time where can i find you outside of KZbin?

[@EliWheaton]

@@reejanshrestha5379 Happy to help, feel free to contact me at eliwheaton.com/contact

[@franciscoversailles9532]

As costumers if someone sends me too much email like this I will block him

[@EliWheaton]

Good for you! This is an abandoned cart email series, it helps people make the decision to complete the purchase they started. Some will ignore it, and some might block it, that's life.

[@franciscoversailles9532]

Is not professional that a harassment

[@EliWheaton]

Do it right and it's helpful.