Thanks man! What a help! thanks for doing the class and Id
@Tes73792 Жыл бұрын
What do we have to do when we do not have a product.liquid file. Should we add the snippet to the theme.liquid? Thank you!
@ivanelagechikova2130 Жыл бұрын
Hello, can you help me set up the Added to cart event, because I am on Dawn Theme 2.0 and I can't use the thing you said in this video. Thank you!
@Xin4912 жыл бұрын
<script type="text/javascript"> var _learnq = _learnq || []; document.getElementById("AddToCart--product-template").addEventListener('click',function (){ _learnq.push(['track', 'Added to Cart', item]); });</script> this is mine and it doesn;t work for some reason
@Xin4912 жыл бұрын
mine doesn't work for some reason what shoud i do
@aljonpenus76202 жыл бұрын
Is this still applicable in new Klaviyo? I can't find product.liquid :(
@howardmathews55722 жыл бұрын
Damn, Klaviyo is depressing. Finally created an abandoned cart flow, and when I went to my website, entered all my details, and left a checkout.... IT DIDN'T WORK. Not a single email is received after 10 minutes (which is the time of the first one). Any idea?
@EliWheaton2 жыл бұрын
Could be a couple of reasons, under metrics, make sure the "Add to cart" metric is firing when something gets added. Then go into the flow and click on the trigger and click on "preview trigger setup" this will show you all the trigger events, yours should be there. Then click on the actual email in the flow and then click on "view all analytics" for that email, then click on "recipient activity" which will show you what got sent or skipped and why. Also, make sure "Smart Sending" is off on the email. Also, check your spam. If this is too confusing, DM me on Instagram and I'll help.
@bretblackmore29172 жыл бұрын
Do you need to add a trigger after each email? So if the customer has placed an order since starting the flow, they'd exit the flow.
@EliWheaton2 жыл бұрын
No, the Abandoned Cart Flow is set up with a "Flow Filter" that's set to "Placed order zero times since starting this flow". Flow filters will be checked before each email is sent. So, if someone makes a purchase after starting this flow they will be removed before the next email gets sent. This is one of the reasons why the abandoned cart flow is so powerful, you can set up a lot of emails but they will only be sent to people that haven't made a purchase yet.
@franciscoversailles95322 жыл бұрын
Is not professional that a harassment
@EliWheaton2 жыл бұрын
Do it right and it's helpful.
@franciscoversailles95322 жыл бұрын
As costumers if someone sends me too much email like this I will block him
@EliWheaton2 жыл бұрын
Good for you! This is an abandoned cart email series, it helps people make the decision to complete the purchase they started. Some will ignore it, and some might block it, that's life.
@reneemwood2 жыл бұрын
This video helped me immensely! When I upgraded to Shopify 2.0, my code snippet stopped working and even Klaviyo tech support was stumped. The code for class has changed since the video, but I was still able to use the information here to figure it out!
@EliWheaton2 жыл бұрын
Glad it helped! Yes, Klaviyo added a Custom Liquid section for Shopify 2.0 themes but I still do it this way because it just works.
@rosietick14522 жыл бұрын
I set up the welcome series but when someone signs up they don’t recieve the email like it should automatically
@EliWheaton2 жыл бұрын
Make sure they are being added to the correct list and that your Welcome Series is triggering on the correct list. Also, if you have Double Opt-In set up for that list, they will have to confirm before the Welcome Series starts.
@EliWheaton2 жыл бұрын
assuming it's not going to spam
@rosietick14522 жыл бұрын
@@EliWheaton how am i able to turn off the double opt in email until they receive the welcome email? Also for the list when i go to add members it asks me to manually search each one up and add it. Is that correct?
@EliWheaton2 жыл бұрын
@@rosietick1452 Each list has its own opt-in settings. You can find them by clicking on Lists & Segments, then click on the list you want, then there will be a Settings tab. I don't understand your second question, subscribers should come from a form on your website, or you can import them from a list, or add them manually.
@Leesalinasordonez2 жыл бұрын
Yo Eli, thank you so much for this video. Beens truggling for like 2 hours with this and now it's sorted haha! Much love from the UK!
@EliWheaton2 жыл бұрын
Cheers mate!
@Wrightarttwins2 жыл бұрын
Watch this awhile back then recently set up a new store. Been looking for this video!! Precise this!!
@supportaver76622 жыл бұрын
For anyone interested in Elis services, I booked a call with him and not only did he OVER deliver, and I think thats an understatement but we were having a little trouble trying to add some snippets to make sure they were correct. But he went above and beyond with helping me fix this issue. It takes a lot for me to even comment on KZbin but the simple fact that you did not want to stop till we figured out the problem was amazing! thank you so much Eli, it's hard to find people that actually want to see others succeed and you are one of them. Keep the videos coming we enjoy them!
@rsandhu022 жыл бұрын
Thanks for the help!
@properspelinng24552 жыл бұрын
If a flow is already created is it possible to change the list attached
@EliWheaton2 жыл бұрын
No, you have to clone the flow and then attach the newly created flow to the list you want.
@properspelinng24552 жыл бұрын
@@EliWheaton Thank you I appreciate it
@TrentKennelly3 жыл бұрын
That's a longer series than I normally advise, but definitely an interesting take!
@EliWheaton3 жыл бұрын
Doesn't seem long to me when you consider how many touchpoints are needed to convert a sale. Thanks for watching!
@thesaamorsalazar85493 жыл бұрын
My submit source code looks weird. It's " class ' button alt" it's not working at all. Appreciate your help
@EliWheaton3 жыл бұрын
Can you post a link to your website and I’ll take a look.
@maxtap13 жыл бұрын
thank you for this video man. it helped tremendously
@EliWheaton3 жыл бұрын
Thanks for watching!
@gtfo77283 жыл бұрын
Hello ..first of all thanks for your valuable lessons...but i have an understanding problem i think ...my klaviyo doesnt track "checkout started" ...why is that so ? ...thanks in common
@EliWheaton3 жыл бұрын
Sounds like you haven't correctly integrated Klaviyo with your store.
@marcross25033 жыл бұрын
Really great insightful video. One thing I can't work out, is how you take somebody out of this welcome flow if they make a purchase? (which I've read you should do?)
@EliWheaton2 жыл бұрын
I don't usually remove someone from the Welcome Series after they make a purchase. I will add a conditional split at the end of the series to see if they've used the discount code and then send them a reminder if they haven't. But if you really wanted to remove them once they make a purchase, you could add a Flow Filter to remove them if they've made a purchase since starting the flow, just like how the Abandoned Cart flow works.
@Jct271223 жыл бұрын
is the 1 day delay tried and tested with good results?
@EliWheaton2 жыл бұрын
I usually do 1 or 2 days, but you should test what works best for your brand.
@farrisbeasley92733 жыл бұрын
Tha ks so much for this!!!! So helpful and appreciate you taking the time to do this
@Jct271223 жыл бұрын
How much revenue generated through this flow?
@EliWheaton3 жыл бұрын
Roughly 7 out of every 10 shoppers will abandon their cart, so a lot.
@ryanayala1233 жыл бұрын
This was awesome! Thank you!
@Ishqaatish0.23 жыл бұрын
Well explained
@deepinspired3 жыл бұрын
Hi Eli, can you do a tutorial on a/b testing. Not sure the right timing in between an email flow with 8 messages over a month, or 8 messages over a week.
@jara4853 жыл бұрын
i didnt imagine the complexity. I only send 3 emails. Will try this
@EliWheaton3 жыл бұрын
Let me know how it goes!
@Thompxon3 жыл бұрын
Can’t believe what I just watch , I have google day and night for this topic . Thank man.
@delisia_j32203 жыл бұрын
Thank you!! This helped me outline my welcome series!
@EliWheaton2 жыл бұрын
Thanks for watching!
@saiyan72883 жыл бұрын
HI Eli I am beginner in email marketing and want to give service as email marketer for e-commerce can u tell me how can I learn it what to watch etc
@Naruto6198193 жыл бұрын
Helpful but it’s not showing up in the metrics section under analytics at all. I copied the code into the product.liquid theme and nothing is changing
@delisia_j32203 жыл бұрын
everyone is having the same issue. Its not showing up in analytics... If you find the answer could you post it... and ill do the same.
@Naruto6198193 жыл бұрын
@@delisia_j3220 I had to call klaviyo customer care and have them give me custom codes for the product.liquid theme. They said the reason it wasn’t working is because my Shopify store is using a custom theme to begin with
@delisia_j32203 жыл бұрын
@@Naruto619819 Thank you!!!!!!!
@EliWheaton3 жыл бұрын
Sounds like you haven't set it up correctly.
@jayrel68533 жыл бұрын
I've been trying to figure this out. Thank you for this video. Super helpful.
@EliWheaton3 жыл бұрын
Glad it helped!
@berrymushroom3 жыл бұрын
Thanks man!
@Morethanjustamom73 жыл бұрын
How do I make a list of people who ordered from my site but didn’t subscribe?
@EliWheaton2 жыл бұрын
You can create a segment of people that placed an order but aren't subscribed to your list.
@luisifiano17243 жыл бұрын
hi Eli, i tried both class and id in my script and klaviyo is not showing data. Any words of wisdom to make it work? i tried pretty much any combination. <button type="submit" name="add" id="AddToCart-6269357490354" class="btn btn--full add-to-cart" aria-expanded="true">
@pfyshop16513 жыл бұрын
Hi Eli! This is the class="ajax-submit action_button add_to_cart action_button--secondary" I have tried document.querySelector ('. add-to-cart') .... <everything else> but to no avail, can you help me?
@EliWheaton3 жыл бұрын
yours has underscores, so it should look like this: document.querySelector('.add_to_cart') ...
@bodiedclothing31953 жыл бұрын
Great video
@bodiedclothing31953 жыл бұрын
Great video. I actually watched til the end. Lol Bodiedclothingco.com
@danspersonalyoutube3763 жыл бұрын
This is an intense email series. feels like this would turn customers away after being marketed to really aggressively.
@zevbraylon59783 жыл бұрын
I dont mean to be so offtopic but does anybody know a trick to get back into an instagram account? I stupidly lost the password. I love any tips you can give me
@jadbowen46523 жыл бұрын
@Zev Braylon instablaster ;)
@EliWheaton3 жыл бұрын
First of all, the way the abandoned cart works is if the customer makes a purchase they exit the flow and will no longer receive the following emails. Also, just my experience, but sales generally requires some pressure to get customers to move through the buying cycle. Lastly, if they don't buy after this series of emails, there's a good chance they aren't your customer. Thanks for watching!
@briannetuschil5893 жыл бұрын
There is no added to cart option in my analytics section. My shopify store is successfully connected with klaviyo. What could be the problem ?
@EliWheaton3 жыл бұрын
It won't appear until you set it up by following the steps in this video.
@KashanReza3 жыл бұрын
Great explanation kindly do more flows
@jayrel68533 жыл бұрын
Does it work to nonsubscribers who abandons their cart or its only for subscribers?
@EliWheaton3 жыл бұрын
Anyone that initiates checkout.
@ladyprintboss3 жыл бұрын
A!wesome video
@rahmanrana83213 жыл бұрын
Hey, great video! still needed some help though... This is the class="action_button add_to_cart" but when i paste it and add something to the cart, nothing shows up in the Klaviyo analytics... what should i do?
@FallOfTheLine3 жыл бұрын
same problem here.....
@delisia_j32203 жыл бұрын
thats my issue Im searching for it now but I cant seem to find an answer
@alexanderrankin40973 жыл бұрын
@@delisia_j3220 same here. Did anyone resolve this yet?
@EliWheaton3 жыл бұрын
Make sure your code looks like this: document.querySelector('.add_to_cart').addEventListener...etc.
@ahmedchoudhury26253 жыл бұрын
I am struggling with this, could you help me please
@EliWheaton2 жыл бұрын
DM me on Instagram: instagram.com/eliwheaton
@andyoutram53323 жыл бұрын
i set one up for my site and used my personal email and i didnt get the welcome email i made
@EliWheaton3 жыл бұрын
If it's a new site and you're on a free plan, you might have to double opt-in before you get the first email. Did you do that? The confirmation might be in your spam box.