The Biggest Ebay Scam EVER!! AND how to prevent it!

[@briansmith611]

That's pretty optimistic on your part. I have gotten stones, trash, you name it. I sell vintage parts and there is no serial number etc. Face it, eBay does NOT care ONE iota about a seller.. period!!

[@freewaybaby]

Why can't eBay understand that their sellers are buyers too! Of course, the more sellers they piss off, the more sellers they lose as buyers.... but they can't connect THOSE dots!!! Probably wonder at times why more people buy from Amazon now, but then again, there's always a new group of buyers growing up, so maybe they don't even realize how much eBay COULD have grown in the time they've been screwing sellers over!

[@y2kredbr]

Brian is right about eBay. They will auto refund to buyers for anything even when reported to them. Their so called "seller support" team is nothing more than lip service, and an absolute joke. Bad or fraudulent behavior is supported on eBay!

[@rioreason]

That's a very interesting perspective. I run my own business through Instagram and only sell a few items on a site called Mineraliety, so I can bypass customer support and go straight to the FBI and PayPal - and PayPal support is ACE.

[@lancairw867]

Brian Smith Yep. EBay thinks it small time sellers are Wal Mart and that we should except returns no matter what even though the seller has no returns and got scammed. They are so corporate bottom line now and they want buyers to have all the rights

[@millcityblaze1978]

Which really makes no sense since we the SELLERS are their source of income!!! Something similar to this happened to me, it wasnt a scam they just returned the cell phone and didnt include the charger that I shipped with it. After a long argument with ebay telling me unfortunately thats the way ebay is set up I actually said to the rep " You mean to tell me I could buy a diamond ring, open a return, send them a box of rocks, and they have to refund me?, rep replied, " unfortunately that is the way ebay is set up, to which I replied, " well guess I will be buying some diamond rings! Have a nice day, click!

[@fightlikabrave]

if possible, can you post a "NOTICE" on all listings?.. something along the lines of: "To protect ourselves from liability, due to fraudulent returns/item swapping, we video all packaging and return package openings of every item sold." it may reduce the attempts of swindlers, lol

[@RockstarFlipper]

A lot of things like this CAN help..

[@orfelinamendoza9422]

Fightlikabrave saving this

[@BrooksSoljah]

nice!

[@wartotems9368]

Thank you for this. New to Ebay selling, and I am adding this to all my listings.

[@lukegodwin4897]

This notice will be on mine from now on. Thanks for the tips!

[@suelearning2313]

Thank you for the kind comments about Canadian, we love you and appreciate you too. :) you are very helpful and knowledgeable reseller, thank you again

[@jpostman]

Great video. Thanks. I had an item returned because the buyer said it was not as described. The best part? They filed the dispute BEFORE they received the item. In other words, impossible for the buyer to see it so impossible for it not to match the description.

[@gffdgffgghf]

Haha busted!

[@Chuck-RETROGAMECAVE]

Great video my friend. Thankfully I've never had this happen to me in all my years, but we need to crack down on these scammers and make eBay safe for sellers.

[@RockstarFlipper]

They do a great job of finding them. so I think we are very safe on eBay. thanks so much!

[@cjgoneonahike47]

it is so kind of you to share that. I am starting to sell on eBay and I was worried about scammers. And I thought I would just have everything insured but I also heard that that wasn't guaranteed. now I see why. I really appreciate your video. Thank you soooooo much.

[@RockstarFlipper]

Your very welcome. Gotta be extra careful!

[@AwesomeMetalBands]

this has to be one of the best videos I have seen on KZbin. all your videos are straight to the point unlike a lot of videos where they spend 20 minutes talking a load of nonsense. What I really like is the honesty you show.

[@mandymoore5774]

Solid post letting sellers know we can actually adjust in our settings not to sell to potential buyers w 0 feedback. I was about to comment “how are we supposed to prevent that?”

[@RockstarFlipper]

You can't stop 0 feedback.. everyone started somewhere.. You can block NEGATIVE feedback buyers with -1 or worse

[@starchild692]

@@RockstarFlipper You can't leave negative feedbacks for buyers. It used to but not anymore.

[@garsfille6638]

rockstar you the man thanks on behalf of all sellers everywhere keep on doing what you are doing

[@jlowrey68]

Good stuff as usual. Also as an eBay seller never leave feedback first as the buyer the has leverage to try and ask for some of the money refund. I always tell them I will give them full refund if they return it to me. But of course they want to keep the item just want to scam some of the purchase money back from me. If you leave feedback first then you have lost any leverage. After I offer them a refund for return, they usually go away without incident as I don't ever refund partially without a return first. Sorry scammers no dice!

[@RockstarFlipper]

Your right, i hear that all the time which I'm guilty of doing. BUT I NEVER offer partial refunds unless its a dang good story or reason. I say "send it back for a full refund" period... they either go away, or they send it back. i don't play those scam partial refunds either

[@charrocarlos982]

The seller leaving feedback?

[@red9761]

Aren't you losing shipping money if you refund them ?

[@orlandokaraoke3002]

I have actually been struggling with return fraud quite a bit lately. Just today a lady sending pictures of a different pair of jeans saying there was a hole in the ones we sent her. I'm exploring unique solutions such as making my own clothing tags to tyvek wrist bands and even the use of a UV pen to mark clothing on the inside. Of course documenting the serial number of the wrist bands with extra pictures etc.. I'd really like to see a video on these types of things that can possibly be done to ward off the potential scammers.

[@shelton126]

I had sold a cell phone with a few hundred dollars of pre-paid minutes on it for about $90. The buyer contacted me by phone and said he could not access the phone or minutes. I worked with him and he unlocked the phone etc. Several days later, I get a notice of a dispute filed by the buyer saying he never received the phone. Luckily eBay decided in my favor.

[@RockstarFlipper]

Ouch that had scam written all over it. Thankfully you didnt lose out

[@amazingthingsfromaroundthe2057]

Some scammer tried to scam me the other day. They bought a guitar I was selling, then sent me a message asking me to ship to a different address than was on the account. I refused to sell. Then I got message from eBay telling me the account that bought the guitar was hacked. I issued a refund.

[@RockstarFlipper]

Thats exactly why you NEVER do that!!

[@rdcleaners]

You are like, AWESOME! I've watched a number of your videos now, and they all rock! You provide the best advice. Thanks!

[@RockstarFlipper]

Thanks a million times over!! really appreciate it

[@murd777]

I think is better if you take it to the post office without taping it and start recording showing the product with the serial number and tape it without stopping the video and handling to the worker at the front desk to the post office and IF they want to return the product for any reason... You must send the label with “Signature required” and when the item arrived yo your house... REFUSE IT TO TAKE IT AND TELL THE POSTMAN THAT YOU ARE GOING TO PICK IT UP AT THE POST OFFICE AND RECORD WHEN YOU ARE OPEN THE PACKAGE AT THE POST OFFICE CHECKING IF THE ITEM IS THE SAME AND THE SAME CONDITION AS YOU SENT IT.

[@RockstarFlipper]

Some people do record opening packages yes

[@Califgracer]

Pretty impractical approach as Postal Service employees are always in a hurry.

[@murd777]

@@Califgracer It is impractical, but that's how you can protect yourself when you sell an expensive item on Ebay,

[@Dallen112]

I had something similar happen to me. One of my first salesI sold a iRobot Roomba for $699 and about an hour after I dropped it off at the UPS store, the owner filed a fraudulent purchase case. Luckily I called the UPS store and they held on to it until I came back to get it.

[@alismusrecords8793]

You should start selling low priced items, the high price item was a red flag as you were a new

[@Senseshouldbesocommon]

I see you made this video 4 years ago and this scam is still happening. It happened to me last April (2019). Now, I hesitate to list anything with eBay.

[@RockstarFlipper]

yup 4 year old video

[@ptwo7100]

I refurbish gaming consoles. What if I used a UV marker or sticker inside the console as confirmation that the returned the same console.

[@IndyGuy65]

Thanks for making this video and I am going to share a link and spread the word. I have been in several KZbin live streams and facebook chats where members suggest selling cell phones on eBay and say "its easy or never a problem" They got to stop saying that bs because from you and some others I have become wise to the eBay buyers scam. Thanks again.

[@hugostiglitz6914]

In the UK I just open the box in the presence of the delivery agent. If it's not right have it returned to sender.

[@RockstarFlipper]

There you go!! good idea. It doesn't work as easily here tho

[@edwinduke4311]

Very informational video. I just started on eBay and bought a brand new iPhone 7 for $120. And resold it for $615. Now I didn't make a video of me packaging the phone but I did take pics of the phone as well as the serial number on the box. I also print out two shipping labels one for my self as a record and I always keep the receipt from the post office. So let's say they get the item and send it back with like a "rock" like you said. Would I still get my money back?

[@xTEETSx]

I started sellin on ebay, was very suspicious of everyone because they wanted me to ship it out of the country, and wanted to pay extra too for some reason, this explains it perfectly thank you so much

[@RockstarFlipper]

Yes use GSP only...international

[@JoySweeney]

Seller tried scamming me, and probably others. Saying they were selling 16 oz smuckers jars and lids, pictures of all eight jars together. I of course assumed that in each order I'd be getting eight jars as the words implied plural not singular, right? Wrong, thinking that it sounded like a good deal I bought two orders.Well, I received 2 jars and I was also billed for shipping on each of the orders even though they came in the same package. So, I essentially bought two jars for seventeen dollars, you bet I got my money back.

[@BKLevi]

yes, I know it happens. I've been hit a couple of times. I have a camera and laptop I'd love to sell on eBay, but don't want to take the chance. The video idea sounds great, but man that's a lot of effort to an already time-consuming process. But I'm glad you're doing gBKL Peace.

[@RockstarFlipper]

Send them with signature confirmation and insurance. photograph all angles and serials numbers and video yourself packing it.. covered

[@kenc7852]

Great information. I've been pretty fortunate with my buyers so far, but good to always have the evidence.

[@RockstarFlipper]

Yeah 99% of buyers are always honest. Its just a few bad apples that hopefully people don't have to run into

[@RoyalSnowbird]

You are doing a great public service here! Thank you for the insight and the tips!

[@modelsupplies]

I've been getting back empty bottles of expensive peptide packed serums and lotions. I took pictures of the weight of the box, weight of a new bottle, weight of a new empty bottle and weight of the returned empty bottle and I WON. I stopped accepting returns for a while and revised my return policies. They came in a wave, and most of the user IDs ended with -0, 0 or _0. I want eBay to investigate this, but it also happened on Amazon a couple times! I'm out to BUST these people. Thanks for the police reporting info 🙌🏻

[@shericreates]

I just saw your video. I have been a customer of eBay since 2014, I believe. I just started selling. I don’t make a business out of it, I just want to get rid of clutter. I had one item and someone offered me twice as much saying he would not be able to finish out the auction and that is why he offering me double. If that was ok with me he would then transfer or send a check. I sent a message to eBay without responding to the message telling eBay I believe this is a scam and would not be dealing with that customer. EBay sent me back a message “warning” that there is activity on my eBay that is not following their policy. No kidding! I thought I was sending them a notice about this person but I must have done something wrong. I am too smart to know someone is not going to the legit paying double and not following policy. Thanks for the information on your video. It gives me info and what and what not to do.

[@sharonbroward2265]

I have sold many expensive items but one day I hope to. This was eye opening for me. Really stinks people do this. Thanks I will be sure to use the video function if I sell an expensive item.

[@RockstarFlipper]

Sharon yes, some people have had good luck with it, specially if they ask for evidence

[@TheRedPillNews]

There was once a time when you could leave your keys in the car, there was no need for a car alarm. You could sleep with your door unlocked, a handshake was a contract. Now you have to have eyes behind your head.

[@proversionsource544]

I know this video is like 2yrs old, however, the scam still goes on! I sell on Ebay and I've some advice to all my fellow eBayers, you Have to have a Restocking fee and a return policy! your restocking fee should be around 50% so that when someone tries to scam you and they "send the Item back", you won't lose too much money because you'd be getting half of the cash back... Also, avoid contacting buyers and asking them if they liked the product or not because that opens a window of conversation and they wanna take advantage of that to say the Item doesn't look like what was described. Someone from India and another fella from Zimbabwe tried to pull a fast one on me because I didn't provide them with a tracking and there's no way that I will know if the items were received or not.. I told them I have a tracking number but unfortunately, I cannot provide it to them because It was free shipping and if they want me to send them the tracking number they need to pay extra $12. Two days later the India guy says, "how do turn off the sound"? and I said what sound he said the background noise, and I said so you have the product??? I never heard from him again.

[@RockstarFlipper]

It has happened forever def.

[@RockstarFlipper]

M Dillon uhhhh there have been dozens of class action suits against eBay and Amazon. Go after the criminals not the platforms

[@shinobi2119]

Why are you shipping to Zimbabwe and India of all places? Just ship to USA, Canada, Europe, Australia -- just Western countries.

[@lauralot]

Just a thought. Thanks for replying. Im trying to figure all this out. Trying to go full time and very overwhelmed on where to start. Right now I'm just doing the free store till I get the hang of everything. Glad I found your videos. I like yours becuz you explain everything very well. Thank you.

[@RockstarFlipper]

Laura!! good luck, I'm soo glad i can help!

[@Crackajack6911]

Recording yourself before and after is a good thing to do but most people don't realize that you have every right to open a returned item's box and inspect your product BEFORE you sign anything from whatever delivery service it comes from. If it is not the item that you shipped you can then not accept it and start a claim with Ebay and the delivery service company. Then you have video proof and a witness that you did not get your item back. Plus the cash stays in your account until Ebay is able to look into it and make a decision. Then the only one that is out of money is the person that was trying to scam you. The delivery guys will get irked waiting for you to inspect the item, they are on a pretty tight time schedule, but it is not their money or merchandise so they will just have to wait. you can set it up so any packages that are delivered to you HAVE to be signed before delivery.

[@smilncynic]

Good advice! For expensive items, I like to list high and welcome offers. This way I select the buyer.

[@RockstarFlipper]

Works sometimes yes

[@LalaLala-yi6oe]

smilncynic can’t anyone just click “buy it now” so how would you pick the buyer?

[@Califgracer]

Smart!

[@vladodiamond]

You are great man thank you, best wishes from Bulgaria.

[@RockstarFlipper]

Thank you!

[@dylanfilms2432]

This just happened to me yesterday! I sold a Tiffany bracelet worth $1,200 and the buyer returned a fake copy of it asking for a refund. I sent pictures to Ebay to show the differences between my bracelet and this fake copy. I even provided the receipt from Tiffany when the bracelet was bought to prove authenticity. Ebay's response was "the buyer is entitled to the full refund" and "we wish you the best on your future transactions". They did not care I lost $1,200 nor that this buyer sent a fake item. Shame on Ebay, this is a nightmare!

[@CathAlexandra]

Ebay told me that they can't consider pictures. Just got scammed and the ironically buyer provided pictures in my favor. Customer service agreed that the items were fine, but said they can't consider it. I ended up refunding in full. It was something that couldn't be returned because it was perishable. It would not be returned "as described", so I could never prove it was delivered alive(as described) other than the pictures which would not be considered. Maybe I just got an uninformed ebay rep? Frustrating, but I will not be selling perishables again.

[@Milanor]

This is a very good method when you start selling (1-5 items a day) But when to you start selling about 30 items a day, it becomes a little hard.

[@jbooks888]

What if it's a really, really good rock?

[@etunimi4206]

Damn.. now that's a tough choise

[@peacenlove3faith302]

jbooks888 I collect rocks Nothing wrong with some rocks ...😃😃

[@Laffy1345]

jbooks888 😂😂😂😂

[@gman4321]

then it was a generous scammer

[@iambadass78]

Reeeehtart??

[@damionbirge8265]

Awesome video! I'm being scammed right now on eBay for my TMac Jersey. The guy bought my jersey and said it doesn't match the description. He started a case and sent pics that were clearly not my jersey I sold them. I called eBay to told them the buyer was swapping out jersey and sending back a totally different jersey. eBay said wait to get Jersey and call back if it's been swapped out. I'm definitely gonna start recording everything now. Scammers suck

[@LonelyDev71]

Thank you for this great tip. I have been scammed many times. A guy bought a brand new PS4 bundle from for over $450 and sent me back an old broken Nintendo 64 and got his money back. I almost cried myself to sleep of anger.

[@Dellaluna13]

I thought about the video recording route as well, but do you stop filming once the item is packed, or shipped? I'm curious how much footage is required to secure your case with eBay. Worst case scenario here: if you stop filming once the package is sealed but not yet shipped, the buyer could irrationally argue that off camera you opened the box, altered the contents and then resealed the box. In turn, when filming package openings, they could just as well argue the same. (Or worse, if they themselves do this with the item they've just received from you). However it's not always easy to include an entire trip to the post office in your recording, or the long wait for the mail to be picked up from your home. I'd like to think this is just concern gone overkill, but scammers are going to look for any loophole. It almost seems easier to wait until arriving at the post office before filming your packing and shipment. Return packages, not sure.

[@dianekaplan6559]

Thanks for this video, just last week my fiancee sold a Mac book which was in decent condition and written as so. When he received the item he claimed it didn't work and had been dropped and had dents our product did not and which we luckily had proof of. He went as far as to ask for a partial money return when we said that was not our item. We happened to check his site and sure enough on sale in perfect condition was our original product serial # and all! Obviously he claimed it as an error but we made a report to eBay because he is likely doing this partial return of $$$ to a number of other sellers and making a killing scamming. Can't trust anyone!!!

[@RockstarFlipper]

Yup, one of the oldest tricks in the book

[@dianekaplan6559]

so happy u saw and responded. Crazy the bs that goes on. My fianee does tech service and support. It's unbelievable the scams people use to scam those not so savvy. That's why he picked up on this guy and stopped and reported him right off. Keeping a good thought 4 u:)

[@MenuFortyEight]

Another good way to prevent is don't buy or sell phones online. I use ebay lot and never buy or sell phones or laptops. Not worth it. Tons of other items that you can make money on

[@RockstarFlipper]

Although I agree phones are very risky and high risk category, so are iPads, tablets, laptops, High end cameras, watches, purses etc etc etc... you have to protect yourself in any category and that doesn't mean just NOT selling that category. If thats the case don't sell on eBay....everything can be risky. just protect

[@AprilLDSlaney]

1. You can't block buyers with 0 feedback. 2. I sell high value items to buyers with 0 feedback all the times with no problems. It's the ones with higher feedback who know "the system" that you need to watch out for

[@karinlefevre9988]

Im a new seller , so good to know thanks!!

[@RockstarFlipper]

Welcome to reselling!!

[@rakanaltassan7797]

Just the fact that people do this kind of stuff, shows how bad the world is and what kind of people live on the earth !!

[@carolyncrespo3381]

what is the percentage rate of getting scammed vs. not getting scammed.

[@studentoftheword6115]

Fantastic Advice. Never thought of cyber Crime Site to file with the FBI. I did think of videoing but never have. I think I will start videoing ...

[@RockstarFlipper]

Absolutely its a great site and works. IC3.gov

[@sirbrannigan310]

I would also steer clear of overseas sellers. Ive been personally scammed by china and Russia...

[@brendaarmywife]

I am aware of all that you said in the video except I can't figure out how to find my original shipping weight unless I start doing a log. Do you have a better suggestion ? It's getting more and more time consuming just to protect yourself.

[@RockstarFlipper]

Receipts when you drop off?

[@brendaarmywife]

Aha, I have mine picked up daily by my mail carrier with no additional charge. so in order to do that I would have to start going to the post office like I used to. Uggh

[@ethancedrik]

Awesome advice, bookmarked this so I can refer back to it if I ever encounter this myself

[@Miami-qz3ml]

This is unrelated to this video but I don't know any other way to ask you a question. My question is about should I get a reseller's license? I heard that means you must charge sales tax to your buyers if you have a reseller's tax exempt license. Please explain. Thanks

[@hektorlinko]

Great Video! As always, Thanks for the education on this. I don't sell too many expensive items but I appreciate your videos to help us sellers stay safe. Love your channel brother. I just subbed to you. Take Care! : )

[@JustSteveHere]

I've been looking for this same exact advice and finally found it. great! thank you!

[@RockstarFlipper]

Your welcome Steven. Thanks soo much for stopping by

[@jase7192]

If you find the item not weighing what it's supposed to do you reject the package? Or do you still have to accept it?

[@thegoodtomking2804]

What do you recommend to prevent a buyer returning the actual item you sold them, but after they smashed it?

[@RockstarFlipper]

Take photos and video of the item if its expensive. keep serial number records. thats all you can do

[@etunimi4206]

Jebediah Springfield SERIAL NUMBER or anything to give proof that the item being recorded is the item you shipped. A pro lier will get the refund if you don't have any proof of sending the item being filmed

[@kamrannyc7925]

Hey man When should I put insurance and signature confirm on packages? Like what Dollar amount? Should I put both or just one?

[@RockstarFlipper]

Signature isn't required until $750, HOWEVER if its over $100 I would start considering it. Whatever you feel comfortable with. Insurance is the same. I never really sell expensive items but if it was me I wouldn't do insurance unless absolutly needed or very fragile.

[@MissJnet]

You don't know how glad I am to have seen this.

[@mr.bigsmooth4078]

take pictures if the serial number and I keep the pictures for 90 days.

[@RockstarFlipper]

That helps....somewhat

[@Thumper68]

I did all this on a damaged return they didn’t care about video they told me to go to buyers town and file police report. I had 12 year account and 199 perfect feedback but buyer had over 3k feedback as seller so they took his side cause they made more money from him this was an 800 dollar item and that has happened twice to me now

[@RockstarFlipper]

IC3.GOV website will get you covered

[@charlesmueller4440]

How have you defeated the Secret Code to get contact numbers for Customer Service? You cannot navigate to any such data, I called the CS line and of course the outsourced friends could not supply the CS, VP contact number, how do they get away with this in such a time of transparency? Does any one have direction to these uber secret contacts? I also am dealing with a scam albeit under $100.00, now its a matter of principle! Thank you

[@RockstarFlipper]

I have conceirge because of my selling history. Also I have direct contacts at Ebay open if I REALLY need to, although I haven't and won't unless its desperate

[@RAOBANION]

Tripods for you smart phone are cheap and easy to use and keep handy. You don’t need expencive equiptment. Good to go, like this says, just delete it after you check it out.

[@ortega917]

Do you offer returns on all your items? Or does it just depent on the item you are selling? Love the videos by the way thanks

[@RockstarFlipper]

ALWAYS offer returns on eBay. If you dont the customer can still get a return and if you offer returns you get top rated discount so might as well offer it, since you have to honor it anyways

[@ortega917]

awesome thankyou for your help

[@JoeBrianBeltran]

Where is the setting to not sell to people with no feedback? Or did you mean there was a different setting you could change? Thanks again for these great videos!

[@RockstarFlipper]

You can only sell to buyers with NEGATIVE feedback.. not zero... sorry :-( they changed it awile back

[@thekidsurbangarden628]

they will not let you give Negative feedback ....

[@afinomusic]

even a video doesn't work.. because they could say u cut and edited the video..

[@kevinwu7892]

I'm usually a buyer on ebay and I'm planning to start selling. Thing is, I'm mostly just worried about this kind of scam. So if you film yourself packing the package for shipment and if they return the package and film yourself opening the returned package, if you're not a big seller (as in you just begun) but you do have the video evidence to back it up, would ebay still refund your money in that case? You said this works if you're a big seller.

[@RAOBANION]

This is one of your best videos!

[@PrincessMeganElsaBoo]

This Video Soo Helpful!! Glad EBay takes action against scammer,

[@RockstarFlipper]

They will help

[@starsight777]

Is there a option in eBay that I can exclude the low feedback buyer from buying my item? Or I have to say in my description that "low feedback buyer can not buy this item..."; can I refuse to sell an item to a winning buyer?

[@chrisdidonna7371]

This happened to me a a couple years ago. Buyer lived by a great friend of mine, buyer learned a valuable lesson.

[@rebeccapolanco9332]

You're the best! I appreciate all your videos:)

[@babysharktv8149]

This channel is gold

[@RockstarFlipper]

Thank you!!

[@Menelvagore]

I do this only with electronics and items I sell for over $100. It has paid off 3 times in the last year. Thanks for posting this.

[@lmercan4809]

This is good advice. But ...what do you do for something that has no identifiable marks, serial #'s, etc. For some things (coins, sewing patterns, dishes, etc.) does Ebay allow a no return policy ("sold as is/no returns")? I know you are very busy so let me know when you have a minute. I'm mostly looking to off some clutter not yet start an Ebay business. Thanks for your time and good videos ...I'm learning a lot😀

[@Truth911-]

I just sold on eBay and the amount was over $1000. I was told by Mary in the department that holds funds and was told that even though the buyer has their item and left me wonderful feedback they are holding my money for 21 days. Just Incase the buyer would change their mind in that 21 days so I would have the funds for sure, to give back to them. That is a bunch of BS! Sounds to me like the sellers have 0 protection! As a buyer you can purchase even high dollar items then have buyers remorse keep them for 21 days and then say you want your money back and the seller would have to give it to you! What kind of BS policy is this????

[@CrispyBaconYT555]

I got scammed recently. I sold a $250 video game (it was rare) to a guy who bought it within hours of uploading the price. That should have been a key hint right there, but I havn't sold anything on the internet before. I got scammed just like you said would happen, and let me tell you, I'm not using eBay ever again to sell.

[@nitemouse]

Another good think, when describing your item. last word as is. Buyer bid with caution. I do not return. Its describe to detail.

[@RockstarFlipper]

I do use the words AS IS. or BROKEN FOR PARTS a lot of the time

[@dns5286]

If people don't let someone buy from them because of no feedback how are the going to get feedback, just like if someone goes for a job interview and they say you have no experience how are you going to get experience if they don't give that someone that job, think about use your head give people a chance, at on time in your life you had no feedback or experience.

[@RockstarFlipper]

Buying a few feedback helps to start out

[@TrehanCreekOutdoors]

Great video on a good topic. I just shipped a 30 gallon tank filled with R22 refrigerant to a Texas buyer. FedEx packed the tank in my presence and weighed the entire package at 38 pounds. The tank empty weighs about 6 pounds, 30 pounds was the refrigerant inside the tank, and the rest was the packaging to total 38 pounds. The buyer opens an immediate return claiming I sent him an empty tank, which didn't happen. What can you do to protect yourself from Ebay simply giving him the entire price paid by for a refund. And why should I pay for him to ship me back a tank he probably emptied himself? An empty tank proves nothing. Will a receipt showing the shipping weight from FedEx be enough for Ebay to realize this buyer is trying to pull a scam? And advice greatly appreciated.

[@mooselove]

I got totally fucked on original Polly pockets from the 90s THREE TIMES in a month, so I quit selling them. People sent me back their busted used ones missing all valuable pieces from their childhood (mine were collectors and not used at all). I even recorded the last one I sold, and eBay still gave them the 50$ back while I got stuck with worthless pile of broken junk.

[@RockstarFlipper]

:-( Sorry to hear that. it happens

[@tpmarkham]

What if it's an international sale and since they are claiming it's not as described, you are responsible for the return shipping? I know that has happened to me and it has cost more to return the item back to me than it's actually worth.

[@RockstarFlipper]

Yeah your correct, that can be tricky

[@TSunshineful]

How about requesting all returns must require signature confirmation then when the postman/woman arrives, ask them to wait while you open the box to see if it's what it's suppose to be...would that work?

[@RockstarFlipper]

No because your not allowed to open it till you sign. Once you sign its yours

[@thehorrendousspacekablooie179]

Or, and easier way is this: Take it to FedEx unpacked & show them the item. If it's a phone, etc... turn it on & show them it works. Show them the condition. Now, have them pack it. If there is any issue like this one, FedEx will step in & help. This is the only way I ship out expensive items. There is zero chance the buyer can scam you.

[@Califgracer]

Nice idea but paying FedEx to package is not cheap.

[@hughjassel6415]

If ebay won't help you, your local postal inspector might be interested in someone using the postal service to facilitate fraud.

[@RockstarFlipper]

Indeed..

[@billsandiego3385]

Yay, Im a canadian and I buy a lot from America. But wouldn't the weight change a bit based on the size of box/envelope or the packaging materials?

[@CoachDomCosta]

Thank you for sharing and helping!!!!

[@working2bselfsufficient724]

How did you get your 1st sale if you have it set up to have your results not shown? Gotta know and talk to people if you don't then you don't know if there trustworthy or not but eBay will fail if no one ever deals with new people(some of which are the best people also to deal with as they are excited and overdue alot but yes there's scammers you gotta watch out for).

[@paradisex428]

How do you change your selling preferences to not sell to certain buyers?? I can't find it anywhere - I definitely want to make sure that doesn't happen because I can't afford it. I had an ebay account a while back and sold a BUNCH of stuff, had to create a new one. On my 6th purchase I already have someone wanting to return an item, but unfortunately it was my fault as the item was not as described - it was a perfume that is sold as Eau De Parfum and Eau De Toilette I had no idea there was a difference!!! 😩

[@maltababe2678]

What happens when they say it’s been delivered with out signing for delivery just tracked then they released the money to buyer even though you got no item 🇬🇧

[@Predator000099]

I got screwed by a buyer who bought my item just to send it back in order to prevent his account from being striked for an unpaid item. He said he didn't want the item because it was for the wrong kind of computer and refused to pay. Eventually he paid and I shipped. When he got the item he claimed it didn't work and sent it back and I lost the shipping money: there and back, and eBay kept their 10 percent so I lost 55 dollars in the end. The best thing was I got my video card back and It was working fine so I resold it and got good feedback. (I had previously made a deal with an ebay employee that he would reverse fees and shipping costs to me If I resell the item to someone else and get good feedback). When I tried to get my money back for shipping and even the 10 percent ebay fee and they doubled down and said they couldn't verify If it was the same video card or not so they are not responsible to fix their mistake. (Essentially claiming that I sold a broken video card at first, then sold an Identical model video card that was working to try and clear myself of wrongdoing) They have no evidence to suggest I did that but ignored the messages on their own platform of the buyer asking me to cancel because the video card was not for his computer and despite all that evidence Ebay wont help me out and in their view I'm the scammer. Is ebay on drugs?

[@helenannelder8860]

Thanks for this information. Sad to hear so many people are scamming.

[@RockstarFlipper]

It happens

[@helenannelder8860]

Well, given your I formation and similar videos on EBay scammer, I have decided I will not be an EBay seller after all. I have sold 3 items on EBay and got scammed on one of those. I am a divorced, 62 year old mother and had hoped being an EBay seller would support me for the rest of my life. However, I haven’t the money or emotional energy to put up with scammers. Again my love for humanity is seriously challenged. Thanks again for your video. Hope your business does well and you are able to catch scammers before they hurt you.

[@Lhardin389]

Another good idea is...have your buyers use PayPal, PayPal have better protection for sellers. They will not release any refunds until the sellers get the item back in good condition. I never got scam using PayPal services.

[@RockstarFlipper]

Yes ALWAYS PAYPAL

[@danmac0]

Thanks for posting this but actually this could be part of a scam. You can always film yourself putting an iphone inside a box, preparing everything, putting the label etc and then, after finishing filming, you could unbox it, remove the phone and prepare everything again( this time without filming of course). Or you could receive the item, open it and the phone is there ( the buyer was right), then you put a rock inside another box, re use the labels from the package you received and you now can film yourself opening a box that you know has a rock put by you.

[@ezwiththehardware]

I just sold a PS2 for 40 this week to a buyer with zero feedback. I got signature confirmation but tracking shows he wasn't home to pick it up. Now I watch this video and it's made me paranoid.

[@gmshawty]

Anybody who disliked this video is probably a scammer lol

[@RockstarFlipper]

LOL almost for sure.

[@gmshawty]

RockstarFlipper I'm relatively new to this lifestyle, do you have any videos on how to get feedback and good ratings for a beginner seller?

[@dean19711]

Or they don’t like it that scammers are doing this?

[@patluvsvettes]

Great advice! Thanks for sharing this.

[@RockstarFlipper]

Thank you so much

[@ylinares38]

I recently sold a Lous Vuitton satchel that was in storage 8 years along with 3 other LVS & 2 MICHAEL KORS from day this girl got it there were issues! Now remember it's been in storage 8 years, used 1 time so this LV is in pristine condition. She paid above listing price then claimed 3 different things in 3 messages!!! I caught on!!!! She was asking for a partial refund of $100 To cover the cost of having it cleaned as the 3rd msg claimed "now there's a lot of dust" in the purse!!! Thank fully I had taken pictures of it inside & out before shipping & during packing. I sent those photos to her in reply to her 3rd msg still even offering that she can return it & warning not to use it till the issue is taken care of, so she then put in a request to return. Btw I'm 1st time seller & was going to sell the rest of these purses on Ebay then close the account, which after this (as I informed Ebay) I will be closing the account for sure. I would go into more detail don't want this to become a book so just wanted to thank you as if she sends the purse back I will be following your instructions before opening.

[@user-fm8jh6iq1y]

Hi. I thought when a buyer who just joined eBay won the bidding on my item. I mean he joined like 5 days before. He/she never payed. I waited awhile and then contacted eBay. Scam somehow?

[@Giannas1096]

I bought a small makeup item (spent $35) from “Inspire Uplift” after seeing their ad on instagram. I waited 6 weeks to receive the item and eventually all I received was an empty box. I contacted them to let them know, they did not believe me and would not refund or replace the item. I contacted Paypal who immediately refunded me the money. Sellers are scammers too but usually the majority are honest. I now only buy in well reputed retail stores.

[@PhatBoyFresh]

I have this happening now on a $150 item, and I had to pay for the return label which was $8. I'll try this, but if it fails, I will definitely be done with ebay selling and move on to Amazon and Craigslist.