The David Rubenstein Show: Marriott CEO Arne Sorenson

May.15 -- David Rubenstein sits down with Marriott International Inc. CEO and President Arne Sorenson for a broad conversation about how Sorenson became the first non-Marriott family member to be CEO, the challenges of leading a global hospitality company in the Trump era, and how he manages dual threats from Airbnb and Google. Sorenson also spills the beans on the "real" story about room service, the mini bar, and why he doesn't care if guests take the soap. The interview took place on April 10 in Washington.

[@RR-jj1ee]

I love Davids work. He is an amazing interviewer and clearly has a great network of guests.

[@rykerelisha6834]

Instablaster

[@shakerboi6992]

I loved how honest he was. I have found that a lot of CEO’s give evasive answers and beat around the bush. He was very transparent.

[@3811eric]

Great interview with Arne.. Thank you for the uploads.

[@timmerslee1452]

Really appreciate these interviews

[@ahmedhamed1092]

It's crazy that he was diagnosed with pancreatic cancer in May 2019. Maybe a few days before or after this interview.

[@Sunshine_1998]

Rip.. a great ceo who brought a great value of “ authentic welcome” to the company and their customers where it is most needed.

[@Ferrante1]

Really love and appreciate this Channel. Thank you Mr Rubenstein

[@csanton3946]

RIP arne :(

[@MrShecha]

Wonderful questions!!!! Fun and the business in a non threatening way..

[@teboholento727]

I ceraintly liked this interview with Arne, i felt casual and chiĺled. Seems like he was a great guy to be around.

[@thandosbistro6458]

We are in agreement here ..

[@PopularTower]

RIP Arne Sorenson 🙏

[@evankim4096]

Wish there was a full interview video available for these shows!

[@Calvbread]

These are full interviews.

[@evankim4096]

@@Calvbread It's clearly been edited down

[@Onlinesully]

wise man to never raise his voice

[@fredingram3496]

My wife has worked for Marriott for many years and they treat her well.

[@user-hy1wy2gn2u]

🙏สวัสดีนะคะ ขอให้โชคดีนะคะ🍀

[@LEObondTraveller]

I have never heard of David before. Came up on my KZbin feed. Funny guy. Knock Knock. Whose there? Marriott staff. Are you in the bathroom. No. I'll come back later then (-:

[@yarmikbhatia7766]

Rip Arne..!

[@gregorykinash4463]

Was a hotel every 15 hours for three years real, that is crazy!!!

[@Mozrgaming]

15 working hours everyday

[@stiansandberg9782]

Oh the irony.. Both Hilton and Mr. Sorenson come from Norwegian families, yet all we get in Norway is a godforsaken Moxy in the middle of a field outside of Oslo..

[@menbahadur1824]

You show me how to do it successfully again ways thank you God bless you your finely

[@menbahadur1824]

You are millioner welcome

[@wizardofb9434]

Good interview.Sad Arne is no more...

[@stephenlosch2015]

Marriott, not the best, but sure as hell, you know what your getting. Generally, it is just fine.

[@stephenlosch2015]

opening a hotel every 15 minutes!!! Wow

[@bloom9553]

@stephen Losch - it's every 15 hours!

[@rafagamos9831]

Marriott employees are turning to UNIONS because Marriott are NOT taking care of them, the "take care of the employee so that the employee can take care of the guess" is only a company slogan!

[@tonymeinerding7463]

Jesus - the questions asked are painful! Move on - is Arne supposed to know how tall the average guest is?

[@DatKidJohnny]

Marriott went to the shitters, and sadly took SPG there too.

[@stephaniehale946]

*What a delusional CEO. If you think Airbnb is cheap then you should really step down, as you don't understand the business and the competition. Airbnb also has luxury apartments and houses in most of the major cities around the world. So Airbnb also caters to those customers who are looking for a luxury stay. There is a reason why Marriott started "Homes & Villas" - **homes-and-villas.marriott.com/**, because you know that Airbnb is your competitor and is eating the piece of the pie, which will only get bigger and bigger over time. I used to be a Marriott loyalist, but I haven't stepped into a hotel for over 7 years now, during which time, I have traveled to over 50 countries around the world.*

[@Cacofonixravi]

These are professional hotels, whereas airbnb are households renting, there is a big difference. For personal travels one might not want pro services and save on costs, but corporate travelers and affordable income segments will always use professional hotels.

[@stephaniehale946]

@@Cacofonixravi I am a corporate traveler myself and I use Airbnb all the time. Airbnb has a ton of inventory of apartments where you can receive all kinds of luxuries, including having your own 24x7 butler. There are people who would like to feel at home instead of staying at "professional" hotels. Airbnb is making billions in revenue, not to mention they are profitable now. Corporate travelers are not the only ones who stay at these professional hotels. There are a lot of customers who are ditching these hotels and are opting for Airbnb.

[@dopemusic6414]

@@stephaniehale946 I think you make a good point. But honestly I think both companies can succeed. There are a large percentage of people particularly older people with a bit of money who are more comfortable using a service. Air in my opinion is probably more appealing to younger people with less disposable income.

[@Calvbread]

Why so angry?

[@Leszlig]

I think when the CEO said "cheap", he's referring to the value of what you're paying for. For example, If you were to stay in a hotel that is comparable to the quality of a room that you'd be getting in an Airbnb, you'd be usually paying a hefty premium. Of course, there are tons of luxury villas/apartments on Airbnb.

[@GeorgetheArchitect]

Does Marriott know how to keep consumer data safe? NO!

[@dianacui9822]

I am so glad to receive your Email, I'd like to offer your oceans of thanks for generosity.I watched the video introduction to the company. The teamwork is very pleasant when the employees work. I feel very happy, the company is so powerful. if I can,work in your company, It's my glory! Because this is our common pursuit. if your have further questions,please don't hesitate to contact me. Thank you for your help! Diana Cui 02/15/2020