The FIRST YEAR of Owning a Pack, Ship, and Mailbox Rental Store. [Part 1]

[@paperedpaknship7697]

Awesome!

[@ShipArizona]

So glad I found this video! I watch FishboxTV and saw you there, but didn't realize you had made this video! LOVE IT! Yes, I am store #7 of Lisa's course and opened in November 2023, just breaking even after 6 months of being open, still not paying myself and sole operator. Can't afford to hire anyone yet. Lots of lessons learned the hard way. Good for you staying independent!

[@shipitlax]

Amazing!!!! To be at break even after 6 months is amazing. Keep it up, we’re rooting for you

[@pinoyingarland]

6 months? That is great!!! Congratulations. I looked to see if you had a youtube and didn't see any content. Is your journey documented anywhere?

[@ruready1st]

@@pinoyingarland Not yet. There is a newspaper article in the Sierra Vista Herald online that was also in the Sunday edition of the print newspaper. I have to hire part-time staff so I have some time to figure out how to get my story out.

[@NapoleonSuarez]

Yo brother! Incredibly proud of you for putting the content out. Love to see some other stores being transparent and sharing their experiences. A lot of people are going to learn from these types of videos and it just makes the community stronger. Also appreciate the shoutout in the vid, means a lot! Let's def connect soon 🤝📦

[@shipitlax]

Thank you for being an inspiration in the space

[@hardroad1536]

I think the best time to open obviously holiday season, to get a great boost.

[@MailboxPacknship.Arizona]

Today is day 3 open for business- we made $10 on a notary today 😅 it’s a slow start for us as we are working on marketing and getting on google. Great video

[@shipitlax]

You got this! It takes time. Stick with it

[@bayrenevilla]

Hows it going after 3 months now?

[@batnight21]

I also watch fish box and postal pro gonna open my own soon! How to also post my journey keep it up brother !

[@shipitlax]

All the best!!! Keep us posted on your journey

[@ShipOrlando]

So proud you put this out! I can so relate to everything you shared. Keep up the community building.

[@shipitlax]

Thank you! We're really in this together

[@PS_Postal_Hub]

Love it Our approach was the exact same - amazing customer service in a clean efficient inviting space - we WANT you to stop in and chat, listen to the music and just say good morning . Keep it up man ! From Vegas

[@shipitlax]

Love that!

[@erniechuck8862]

This was very helpful. Thank you

[@shipitlax]

you are more than welcome

[@dredana0]

Congrats on the business. Curious, what software do you use for shipping and POS for collecting payments??

[@shipitlax]

We use Square for POS and Postal Mate for shipping. Double work but it’s not that bad

[@KathleenPMartin]

Hello I am new to this world I am about to open my store in the outskirts of the AtL I really love your ambiance and thank you for sharing

[@shipitlax]

Thank you for watching!! Keep us posted on your progress

[@shipitlax]

Hey Kathleen! Have you opened your store yet? If so, how’s it going?

[@edwinmontes8218]

Hey Man, congrats on your store. Awesome video. Can a pack and ship store offer Amazon return services? Also, what is the point of offering usps service if they don’t pay the any fees to the store?

[@shipitlax]

Hey man thanks for watching. We can process Amazon returns as long as they have a UPS label (most items are returnable with the UPS label option). We cannot take returns with the QR codes. As far as USPS goes you, offering USPS is just another way to get customers in your store; even if you don’t make money from that transaction, they now know you’re there. They now know that they can print with you, rent a mailbox from you, etc. If you position it right you can get most customers to ship using UPS ground where you do make money, as they are priced better than the post office. Edwin, do you have your own store?

[@edwinmontes8218]

@@shipitlax thanks for the reply and for the info, offering the USPS services totally makes sense now. Yes, i purchased an already established store not too long ago but it needs a lot of work as far as marketing. It has the potential to generate revenue, i just have to advertise it and learn as i go. Thanks again for taking the time.

[@shipitlax]

@@edwinmontes8218 I love to hear it! What city are you in? I’ve built a small community of mailbox owners across the country. Check the link in our bio for the Skool Community. We’d love to have you

[@edwinmontes8218]

@@shipitlax i am located in Cape Coral, Fl. I will Definitely check it out.

[@Logan-lt1kn]

Hi Ship It LAX. Have you looked into RSA to get the UPS account? I couldnt get it either but with RSA I am working on getting it.

[@shipitlax]

Hey, yes we're members of RSA, but we passed on joining package hub if that was the only way to get a UPS account.

[@cloud24patrol]

@@shipitlax Curious why you decided to pass on the ups account even if its just through package hub?

[@shipitlax]

@@cloud24patrol while Brandon Gale at package hub is great, we are not interested in joining a franchise (albeit with low fees and little commitment). We just don’t see the need to join and pay more fees than we have to at the moment. You’ll quickly learn that those fees add up and at the end of the day the customer really doesn’t care what carrier they use. They either want to spend as little as possible and use USPS or they want the next level of service and we offer FedEx.

[@cloud24patrol]

@@shipitlax My problem is amazon returns... my community is asking me for that more than anything. I also was told by a mentor that the package hub rates are worth the fees alone. I did get fedex myself but ill never get ups without them cause im within 4 miles of the ups store and they say 5 miles is minimum...

[@Logan-lt1kn]

@@shipitlax Do you find you lose a lot of business for not being able to take the amazon returns with prepaid labels? I am worried without UPS and the ups store being 6 miles away I may be pushing them that way if I dont get ups through PBC.