The Fives Beach Hotel, Playa del Carmen | Walkthrough | June 2021

[@chapovez1]

Fantastic video. So detailed and informative. Thank you!

[@iamlucygallagher]

Glad you enjoyed it!

[@kyreefelton6038]

This is literally the best tour and explanation on here of The Fives Beach. I will be going in January. Thanks a ton!!

[@iamlucygallagher]

Glad it was helpful!

[@ForeverMayur]

how was your stay? thinking of going in December this year

[@EmiliaTadrous-z2b]

One of best places I visited. Highly recommend it You forgot the VERY convenient key bracelets we all received. No worries you key is on your wrist always We will definitely return there again, food, staff, location and restaurants were all amazing!!!

[@eliteinventor]

I'm going there this year, went there in April get the all inclusive package food and drink is free , and services offered are discounted and sold on the beach , never buy them upfront , get some good tennis shoes and 2 pairs of swim trunks and sunscreen hope to go back next year this place was awesome

[@heatherdeshane2210]

Thankyou so much for the video Lucy, very well done. My daughter and l were there in 2020, arriving back as Covid became more obvious. It was a wonderful experience and we are planning to book again next year as we are going to another resprt this year, l love to relive it with the help of your video. Thankyou.

[@christophershelton3230]

By far the best video walkthrough of this resort! I have been very skeptical about booking a wedding here and I think you have just sold me on this resort with your video alone! Thanks a million times.

[@iamlucygallagher]

My pleasure ! If you can, visit beforehand to go through the spaces with the onsite wedding team.

[@christophershelton9961]

@@iamlucygallagher interesting you say that, I'm at the Fives right now doing just that. I reviewed your video to prioritize my stays while in Playa De Carmen. Thanks again

[@christophershelton9961]

@@yup1579 I had an amazing experience there. It really is a beautiful resort that is maintained very well. Even during covid, we had a great experience. Mask were required in some of the common areas, but things were still smooth and enjoyable.

[@tazariaaa7300]

did you end up booking the wedding there?

[@IWannaTryThat]

What an awesome job showcasing the resort! One of the best videos out there. You can really get an understanding of the layout and what the resort looks like! Thank you.

[@colt4by5]

A video so nice, I watched it twice!

[@patrickcicalese3262]

I was there with my family June 11-18th, 2021. Resort was very nice! The service was impeccable! The spa couples massage was an amazing experience. However, the all inclusive food was mediocre to below average. The liquor was not top shelf and choices were limited. Just manage your expectations on the quality of the food and drinks. Everything else was great! P.S. don’t buy the wine from the wine list. Prices are at least 4-5X US Retail. Example a bottle of cheap J Lohr and 14 hands they were asking over 2300 pesos or about $100+ US dollars. Tip know your exchange rate!

[@dreaym1411]

So u had to pay for the restaurants

[@StephaniePabis]

Great review thanks! How far is it to walk from your room to the beach?

[@SitWithKitty]

Excellent video! Thank you / headed there in April

[@rcaoili1]

I got so much from your video compared to the others. Appreciate your work on doing this. 🙏🏼👍🏼

[@stephaniebury9308]

Thank you for this wonderful, informative video. We can’t wait for our trip in January.

[@iamlucygallagher]

You will have a fabulous time!

[@vhoy7899]

Really great video

[@M00nShad00w]

Thank you for your non corporate review! I appreciate it

[@cicilynnofficial]

This was a very detailed review of this fantastic resort.

[@OneTakeJake247]

Can’t wait to go this year

[@lyricg8117]

Looks amazing 🤩

[@TONYCDM]

Ameizing, tanks for the video. We can’t wait for our trip one day.

[@iamlucygallagher]

Hope you enjoy it!

[@catherinephillips5582]

We can’t wait to go here next month! Thanks for the info

[@onegirltravel]

Thank you for such a detailed video!

[@iamlucygallagher]

Glad you enjoyed it!

[@michaelgalliher548]

Very descriptive and informative, thank you.

[@austinparry8868]

Do you have to pay for food or is it included for the all inclusive ?

[@kimkingdon752]

Would love to of seen more of the swim up rooms but great video

[@Breehas2girls]

Do they have natchos and cheese???

[@Cinnamonrollslay34]

Wow definitely want to book this 😩🙏🏽 ty 😍

[@martinjenkins5263]

Did you say that your room was a villa? Was this a basic room please? As didn’t quite catch what you said, thanks x

[@bsoxman7]

Do you have to walk everywhere, or do they have shuttles/tram to get around?

[@Onabudgett]

What is December weather like

[@iamlucygallagher]

Really nice - not too humid and cool at night!

[@thebusymomdiary5171]

Awesome review! We were looking at booking this resort for January..

[@iamlucygallagher]

You will have perfect weather in January :)

[@mindfulnesslivingmeditations]

This is such a helpful and well put together video. Thank you so much!

[@deniser7032]

Amazing video!

[@janicemarks1188]

Love your informative video What would be the best villa for seniors with mobility problems

[@iamlucygallagher]

I think one of the villas close to the plaza (where most of the restaurants are) would probably be the most practical but getting around in golf carts is really easy and there are elevators in all the buildings :)

[@robbogsy3469]

I love this video so much info and you show everything about the place.Can you please tell me is it best to book the day before where you want to eat.We are staying there in Jan and we are all inclusive so I take it we can eat and drink everywhere in the hotel for free! I love the little food stalls that are around aswell to eat.

[@jennifernaumann7778]

Hello really enjoyed your video very informative! My family and I will be there mid July. One question in your opinion which villa has the best location? Either close to swim up bar and pool or restaurants.

[@iamlucygallagher]

Villas 4, 5, 6, and 7 are close to the beach and the pool :)

[@mysize2]

Thanks for sharing your video was very detailed! 😊

[@iamlucygallagher]

You are so welcome!

[@kirstenyuen9945]

Great video ! Did your room/ the suites have blackout blinds?

[@senaitdekin5466]

Is this an all inclusive? Thx

[@natashaitalia8874]

Hello. We love the hotel. Are all of the restaurants especially including the traditional Mexican one inclusive with our vacation? Or are there other traditional Mexican eating places that are included in the all inclusive vacation?

[@SoccerPlaya12252]

Hi! Thinking about honeymooning at Hotel Xcaret Arte June 23 - July 2 this year. How was the weather for you guys? That's the only thing we are worried about. It being way too hot to enjoy ourselves. Any info would help :)

[@majdyhamdan3319]

Thank u for the video. I just booked for me and my family and I was kind of worry . But after seeing ur video it made it all clear that I made the right decision. Thank u again

[@iamlucygallagher]

Glad I could help

[@leanngriffith174]

Hi, great video! Yours is one of the best. We are going to head here in a couple months. I've heard some complaints of booking the restaurants? What are your thoughts? And some food quality was inconsistent? Thanks!

[@mariamedina457]

Hi! I need to know if the rooms, is near or far to the beach? thanks !!!

[@mariamedina457]

Hi this hot dog is the first en playa del Carmen. . i want to know these is the big than the second. thanks!!! and sorry for my english.. I hope some body answer me

[@Syn-gm2yw]

Great video. This is an all inclusive right?

[@iamlucygallagher]

Yes, it is!

[@maryellendagostino-mix6935]

I have stayed here 2 year ago when it was managed by Karisma as I have a Ruby Membership at that time everything was all-inclusive. I realize from your video Marleys and the Ice cream Parlour are not included what about The Gin Bar, The Tequila Bar and Lizards? I have I also heard top shelf liquors are not part of the package also. I would like to know prior to my reservation April 2022. Thank you.

[@iamlucygallagher]

Yes, all the bars and restaurants are part of the all-inclusive. In terms of food and drink, we only paid extra at Marley's and the Ice-Cream parlour. I would definitely reach out to one of concierges at the hotel to determine the type of package you have :)

[@howardgarrett7865]

Very informative Thank-you

[@iamlucygallagher]

Glad it was helpful!

[@theresalamppa2230]

Great video thank you! Can you tell me if the resort has hot tubs by the pool area? Thank you

[@iamlucygallagher]

There are no hot tubs but cold jacuzzis :)

[@jasonfarmer6336]

Brilliant video thanks, booking AI are all the food and drink places included? (Coffee shop / snack bars)

[@KevinWeb3]

coffee bar is not included but they offer coffee at all restaurants.

[@mariaparra-my8zh]

Are the restaurants included on the all inclusive packet?

[@fntimania]

Does the 2 bedroom residence have a washing machine? Asking for a friend.

[@wanderdutts4584]

What a brilliant review. We're looking for the start of June. What was the weather like? We've been a bit put off as its the start of the rainy season.

[@iamlucygallagher]

Thank you! It is starting to get hot and humid. The main concern during the summer months is not so much the rain (which tend to be showers) but the seaweed...

[@denysbondarenko7573]

Sea olive the best I love it!!!

[@janahunt8292]

Thank you! You explained everything so well!

[@iamlucygallagher]

Glad it was helpful!

[@alebaba1100]

Can you tell me which is better this or sandos playacar ?

[@iamlucygallagher]

it is hard to compare but Sandos Playacar has an amazing beach

[@robbogsy3469]

Can you please tell me about the rooms as I have no problem with children but I would not really like a room over looking the kids play park.Do the blocks have names? or is a garden room better as you over look the garden than the pool.Thanks.

[@jaymehynes7578]

Looking into this resort - wondering if there’s a area where there are sofas/couches to lounge and socialize in the evenings

[@iamlucygallagher]

Yes there are many areas with lounges

[@daviddrury5392]

What is the dress code for gentlemen in the evening are they read to wear long trousers or are shorts acceptable

[@iamlucygallagher]

Both - but most restaurants are ok with shorts.

[@brittanyjeanis1133]

Do they have transportation from the back villas near Matura to the beach?

[@iamlucygallagher]

Yes - they have golf carts going around the resort as a mean of transportation.

[@sabreentung8545]

Hi. Did they have vegetarian options? Is the resort good for kids?

[@davinapyndiah8876]

Hi Lucy, which Travel agent did you book this hotel through? Is it true that some holiday companies like Tui have contracts for the older rooms? Thank you

[@chelseasoyko2721]

What did you prefer, this or grand palladium?

[@besjaron2444]

Which resort is better between playa del Carmen Hilton or fives hotel

[@iamlucygallagher]

Hilton is in the heart of Playa del Carmen so you are close to all the nightlife, restaurants, shops, cafes...The Fives is 10mins away from the town centre so the beach is quieter and there are a lot more green spaces.

[@rosannahollis4788]

Love the video. Looking at booking for Jan. My important questions - can you get ceviche and margaritas?! (As part of all inclusive) Thank you

[@alissacole7869]

So are all the snack bars by the pool included? I have seen different reports about things not being included like coffee and icecream.

[@Ziomel]

AWSOME !!! thx for this video. November bye bye Canada welcome Mexico. Web site its really confusing.

[@iamlucygallagher]

You'll love it :)

[@ALUMINUM20]

How did you find this place in November? I'm thinking of booking it

[@tammyellis7645]

HI! Great walk through. My family of 4 (2 teen girls) is looking at this resort as a possiblity...is this actually an all-inclusive resort? I have seen mixed reviews and comments on this, such as paying for the tacos at the taco stand? Thanks for this video!

[@iamlucygallagher]

We really enjoyed this resort. Just make sure you select the all-inclusive option when you book :)

[@blisestali5087]

When are you going me my parents and 3 siblings ( one younger 2 teens ) in August the 20th or have u already visited?

[@blisestali5087]

When are you going me my parents and 3 siblings ( one younger 2 teens ) in August the 20th or have u already visited? (Only commented because of u said family of four) Edit : didn't realize u said fam of 4 2 adults and two children. I thought u ment adults and 4 kids

[@simonwood6317]

Hi great video, very informative. Did you notice how far away the golf club is please. Also are the golf carts driving around to give you lifts around the resort.

[@iamlucygallagher]

The closest golf club is in Mayakoba (about 10mins drive away - door to door). The golf carts are only to drive you around the resort :)

[@mayracontreras5793]

Love your video! I will be there next year in February! I noticed you mentioned prices for the ice cream shop or the Casa restaurant. Are those fees additional to the all inclusive packages? Did you make videos on any cenotes or day tours? Thank you!!

[@chuck4221]

Watch out, you pay for all inclusive but you end up paying extra if you order certain foods (I was never told, until I saw my bill) and many of the things you want to eat, you end up paying for them. Just be careful.

[@adventureswithbrennakairos5197]

Do you have examples? Definitely concerned about this

[@guadaluperatcliff9030]

Is this the same hotel The Fives Downtown Hotel Playa Del Carmen??

[@kamo8026]

are the jaccuzis open at night time? great video, thank you!!

[@KevinWeb3]

no, unless its in your room

[@mmilani]

You Rock, Lucy! Awesome walkthrough videos! My fiancée and I are looking for a some hotels in Tulum/Playa del Carmen area for our wedding and this is being very helpful. We're actually in doubt between choosing The Fives and Mahekal for the ceremony and reception. We know they present 2 very different proposals and styles, but any personal comment/suggestion based on your knowledge would be welcome. =)

[@andyroberts3619]

Do they have a shuttle service to PDC?

[@iamlucygallagher]

We drove but I would recommend you check options with the hotel concierge :)

[@beatarazeva2664]

Hi Lucy, is there a club/disco at the resort to dance? Thank you

[@iamlucygallagher]

There are a few adults-only bars/lounges open until late but I would not qualify them as a Disco.

[@paulamantilla60]

Hi Lucy, are all of the restaurants all-inclusive?

[@iamlucygallagher]

Hey Paula. If you chose an all-inclusive accommodation package , all the restaurants are all inclusive. Note that Marley's, the juice bar and the ice-cream parlor in the Plaza are not included in the all-inclusive package though.

[@Mentalhax]

When in June did you go? Was the weather bad then? Ive heard The weather isnt the best in June. Also, was everything free except that experience, in your video?

[@KevinWeb3]

The weather is great (check my video.

[@carmenbazile3912]

are the restaurants all free in the resort

[@KevinWeb3]

yes (watch my video).

[@dwalker6868]

Thank you

[@iamlucygallagher]

You're welcome

[@latusthegoat]

Thanks for the video Lucy, we're planning to go check this resort out too. Do you know if their buffets are open currently for breakfast/dinners or is it all a la carte? Would you recommend this resort over others in the area or do you have a favorite?

[@iamlucygallagher]

They do both depending on the restaurant. Flavours have a buffet for breakfast, lunch and dinner. The Brasserie has a buffet for breakfast and lunch. All the others are A La Carte. We would definitely recommend the Fives for families - it is close to all to all the fun parks and activities.

[@travisjackson1711]

@@iamlucygallagher what parks and activities do they have?

[@cookiedog9952]

@@iamlucygallagher hey do they do quad bikes water sports ect? Thank you

[@katierosshejazi-far833]

I booked my Honeymoon here before I saw your video. I was a bit nervous because both my fiance and I have not done all-inclusive before. Your video eased my concerns. I've read all the comments about the food and making reservations, but can I make a spa reservation when we get there or should I do that before we arrive? Also, did you do any experiences off site while you were there? What do you suggest?

[@KevinWeb3]

You can book everything when you arrive, the food is good there (the Italian restaurant is the best by far). I highly recommend that you go to Cozumel island on your own by taking a taxi to the ferry and buying tickets for the ferry at the official spot. Once you get to the island buy an excursion called "el Cielo".

[@vanessah8604]

Do you have to pay extra lattes, cappuccinos etc in the the coffee shop? And what were the prices like at the ice cream parlour? I only ask as most AI these are included.

[@iamlucygallagher]

Marley's and the Ice Cream parlour are not part of the All Inclusive package but you can still get coffee and ice cream at all the hotel restaurants :)

[@leewakelam73]

Its not really all inclusive if you have to pay surely...

[@northernale1]

you have to book everyday for a la carte? or can you book for the whole week all at once?

[@iamlucygallagher]

You can book for the whole week with your concierge but you may need to wait for confirmation of the reservation on the same day.

[@CrimDeLaCrim420]

Do you speak spanish? Your pronunciation is on point 👌🏻

[@iamlucygallagher]

Thank you!

[@saramanzano3962]

Is this an all inclusive resort???

[@iamlucygallagher]

It is! But they also have non-inclusive options.

[@deputyali3682]

Is the resort all inclusive. Do we get food for free or do we pay extra ?

[@iamlucygallagher]

You choose when you book: (1) room only (2) bed and breakfast or (3) all inclusive.

[@deputyali3682]

@@iamlucygallagher oh so if I choose all inclusive I get everything like a bed and food for no extra pay when I’m there?

[@iamlucygallagher]

@@deputyali3682 That's right! There are a few exceptions like Marley's coffee shop and the ice-cream place which are not part of the AI plan :)

[@CornerstoneCCVideo]

Is this resort all inclusive?

[@KevinWeb3]

yes

[@nazaninnaderi1117]

are masks mandatory everywhere in the resort?

[@iamlucygallagher]

No, only when you are in close proximity to other guests (when you are entering a restaurant for instance).

[@carlosfernandosanchezgomez9843]

Excellent video Lucy, I just joined The Fives residences TASC sales force, so if you are interested in the other properties we have in the area, it will be my pleasure to be your contact person!

[@chuck4221]

The hotel, beautiful, the staff very nice, food, nothing to write home about but decent, except the Mexican Restaurant, the food there was "HORRIBLE". I love Mexican food, in our group we all love Mexican food, but what they served in their Restaurant was absolutely horrible. The avocado tasted like it was squeezed out of a plastic bag bought in a cheap store, horrible taste, no one in our group ate it. Dinner was served cold, French fries and veggies cold. They forgot our drinks, then they brought the wrong drinks, then they forgot to come back with our drinks. My God, it was a horrible dinner. We asked for salt, three times they brought salt shakers, three times they were empty, finally they brought us salt on a plate. You would think that you are Mexico, Mexican food should be good....wrong. We found excellent Mexican food at the Airport. Oher guests expressed the same opinion. The Bar tender also told us that guests were very disappointed, portions were so small had no taste, food was served cold, a real disaster. We have vacationed in 4 other resorts in the same area, excellent places, excellent food, The Five, we will never be back to that place.

[@Cinnamonrollslay34]

It’s just a lot of walking 😩

[@iamlucygallagher]

Hahaha...yes, it is :) You can always hop on a golf cart though...they go around the resort regularly.

[@johnmcisaac7905]

Lucy I won’t tease you about the North American English Vs. British pronunciation. But I will take poke at your poor attempt at basic Spanish. Your Playa Del Carmen was good !! But….. It’s a tock-o Not a tack-o. And it’s a Via, not a villa. Super video tho! Never been there but have stayed many times at the Princess Hotels two doors north. Enjoyed the tour !! Thanks

[@iamlucygallagher]

Hahaha thank John! I have lived here - Mexico - most of my life so it would be terrible if my Spanish was basic! Un taco es un taco , amigo...no idea what a tock-o is!

[@johnmcisaac7905]

@@iamlucygallagher what I was teasing you about is the way you say taco in the video. It’s said tock-o. Not tack-o, as you pronounced it in the video. And by the way…thanks for not telling me to shove it for being so anal ! Anyway, thanks again for the informative tour.

[@iamlucygallagher]

@@johnmcisaac7905 Oh no! Who told you it is pronounced to-co? “Toco” means “I touch”. Taco is the food…it is pronounced TA-CO with an A like in “cat”.

[@chelseasoyko2721]

What did you prefer, this or grand palladium?

[@iamlucygallagher]

Oh....difficult question: I like the beach and the Spa more at Grand Palladium but the Fives feels more intimate (Grand Palladium is very large).

[@dwalker6868]

Thank you