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Simply put, customer engagement is the depth of the relationship a customer has with your brand. In today's world-regardless of which industry you are in-customers expect a seamless anticipation of their needs and hyper-personalized experiences, served up only when and where they are most welcome. A well-designed customer engagement strategy is meant to inspire, create strong loyalty and, ultimately, drive profitability.
Learn from a panel of experts and get actionable tips and insights about the latest and greatest in customer engagement.
Our speakers are:
Ken Yeung, Tech Reporter
Mai Green, Sr Director, Customer & Executive Marketing, Salesforce
Andy O'Dell, Co-Founder & Chief Strategy Officer, Clutch
Shawn Azman, SVP of Growth, Leanplum