The Impacts of Artificial Intelligence in the Workplace in 2023 and Beyond

In May 2022, the Equal Employment Opportunity Commission “EEOC” issued a Technical Assistance (“TA”) document entitled, “The Americans with Disabilities Act (“ADA”) and the Use of Software, Algorithms, and Artificial Intelligence to Assess Job Applicants and Employees” focused on providing “clarity to the public regarding existing requirements” under the ADA and agency policy. This is the first guidance document the EEOC has issued regarding the use of Artificial Intelligence (“AI”) in employment decision-making since announcing its Al Initiative in October 2021.
It is no secret that more employers have turned to AI to enhance their work processes over the years. An estimated 83% of employers have engaged AI or algorithmic tools to screen or assess applicants and workers, and some have even adopted a broad framework applicable to everything from resume scanners and “virtual assistants” or chatbots to video interviewing software and testing software that assess personality, aptitude, skills and perceived "cultural fit." However, if employers are not careful, these tools could result in disability discrimination violating the ADA.
The content of this presentation includes potential issues with artificial intelligence in the hiring and screening process, background about the EEOC’s initiative to manage fairness in the use of artificial intelligence and algorithmic tools, information about the Commission’s first Technical Assistance Guide, and overlapping state and local regulatory efforts affecting employers trying to comply with the law.
Participants in this webinar learned:
• The impacts of artificial intelligence and algorithmic tools in the workplace
• Potential risks facing employers implementing algorithmic processes
• Recommended EEOC practices to reduce the likelihood of disability discrimination; and
• Workplace trends and issues facing employers in 2023 and beyond
A webinar from Conn Maciel Carey LLP.
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