The Kopi Cut Cafe Kuching (Problems and Recommendations) _ Organizational Behavior

Brought to you by THE MACH (2019)
This is video presentation on the problems and recommendations that we proposed for the Kopi Cut Cafe to impose in order to step up their service performance. These actions and problems are based on our observation for two weeks at the location.
This video is for educational purposes only.
We do not own any musics featured in this video. Full credit to the owners.

[@fraulinetiong544]

thats a great recommendation。towards the problem👍

[@jackieling736]

Nice place to eat

[@arnihulwah6913]

I like that song! 😍

[@jesslynmunan6690]

nice place to chill. the food was good. been there last week! 💄

[@chinyijuen5107]

Good interior environment, shall try next time

[@mmceditingexo-l1070]

Sure. Gotta try tht place. A lots of local artists, celebrities been there before like Sufian Suhaimi.

[@slyviastalia9203]

Never been to kopi cut before, but surely will go there soon!

[@frenchee1295]

Indeed that are some common problem in food and beverage service. You guys made some good solutions to that

[@mmcentertainment6590]

OMG. Finally found this. It's new review. Indeed the cafe is so good. Great place, it provide unique foods and beverages (Kopi Tak Tun Tuang). When I went there last year, I got a chance to see the owner. He is so friendly and he also served the customers the foods and drinks by himself. So amazing.

[@mmceditingexo-l1070]

Yep. We experienced it as well. Just like u said. The owner is just such an amazing person. He is so friendly.

[@danielteng4124]

Wow the environment of that restaurant is good👍gonna try there

[@rossemary9835]

Love the presentation. Btw, the workers need to be added if the service is in the slower pace. Cuz it will affect the customer's satisfaction level. Maybe in the future the owner should enlarge their shop and hire more workers and at the same time enlarge the workers job scope (multitask).

[@adamhariz701]

Kena cuba restoran tu. Mcm best je. 👍🏻

[@mmceditingexo-l1070]

Yep. Tmpt yg best utk lepak. Tp kecik jer so come early lah. Time Ramadhan meriah. Kata owner Chopie

[@lokanandapriya8667]

the one thing i love about this restuarant is there no wifi at last now people can talk face to face. In a way it strengthen the relationship more. Love the video

[@mmceditingexo-l1070]

Yup. Tht is the point the owner not providing the wifi. So tht every customers enjoy their quality time