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Coach driver Paul Waplington, from Nottingham, greets all of his passengers in 25 different languages before they set off on their journey.
Paul has worked for Birmingham-based rail and bus operator National Express for over 16 years. He has greeted thousands of passengers in his own special way.
Paul, said: "I see every customer as an individual and that's why I wanted to take the time out to learn their different languages.
People are amazed when I am able to greet them in their own language and I just love seeing the surprise on their faces."