The NEW Signia Insio Charge & Go AX Hearing Aid Review. Is it the Best Hearing Aid of 2023?

Insio Charge&GO AX is the world’s first wireless-charging custom in-the-ear (ITE) hearing aid. It supports wireless audio streaming from both iPhone and Android smartphones. Signia introduced Insio Charge&Go AX in October 2021 as an expansion of the Augmented Xperience (AX) platform, which uses dual processors to separately process speech and environmental noises.
Insio Charge&Go AX at-a-glance:
- Two custom-shell styles available: half-shell and in-the-canal (full shell ITE coming later this year)
- 6 color options including new black shell and faceplate
- Rechargeable with contactless charging
- Both Apple® and Android™ smartphone compatibility and audio streaming
- 3 power matrices available and suitable for mild to profound hearing loss
- Dual processors to separately process speech and environmental noises
- 110% increase in the binaural audio transfer rate in new e2e wireless 4.0*
- 60% reduction in the binaural latency*
- 22% increase in rechargeable battery runtime*
- Increased input dynamic range*
- Smaller custom shells**
- CROS compatibility with Pure Charge&Go AX
- Available in 3 different technology levels, the 7AX, 5AX and 3AX with the 7 providing the highest number of channels and technology.
*Compared to their previous generation of product the Xperience (X) platform.
**Compared to Insio NX products.
Chapters:
00:00 Intro
02:09 Signia Insio AX Technology Levels
02:25 Signia Insio AX Cost
02:34 Signia Insio AX Suitability
02:55 Signia Insio AX Styles
05:57 Signia Insio AX colors
06:18 Signia Insio Augmented Xperience Chip
06:40 Signia Insio AX Bluetooth Features
08:55 Signia Insio AX Augmented Focus
09:55 Signia Insio AX 3d Acoustic Motion Sensors
10:51 Signia Insio AX Extended Dynamic Range
11:35 Signia App Controls
14:28 Signia Assistant
16:39 Signia Insio AX Rechargeable Hearing Aids
18:00 Signia Insio AX Tinnitus Features
19:38 Signia Insio AX Telecare Remote Adjustments
20:32 Signia Insio AX CROS system
21:06 Signia Insio AX Accessories
Insio AX info/ discounts: www.hearingtracker.com/hearing-aids/signia-insio-ax
Pure Charge&Go AX: www.hearingtracker.com/hearing-aids/signia-pure-ax
___________________________________
Matthew Allsop is the Video Content Manager at HearingTracker. He cares for patients with hearing loss at his London-based clinic, Harley Street Hearing. You can get in touch on [e-mail] regarding new content ideas or to become a patient.
#hearing, #hearingloss, #hearingaids _____________________________________________________________________
Buy Hearing Tech:
Sony CRE-C10 OTC Hearing Aids: www.hearingtrack.com/best-buy-c10-yt
Jabra Enhance Plus OTC Hearing Aids: www.hearingtrack.com/enhance-plus-yt
Eargo 7 OTC Hearing Aids: www.hearingtrack.com/eargo-7-yt
Eargo 7 OTC Free Sample: www.hearingtrack.com/eargo-free-sample-yt
Loop Earplugs: www.hearingtrack.com/loop-yt
Lexie B2 (powered by Bose) OTC Hearing Aids: www.hearingtrack.com/bose-yt
Eargo 6 OTC Hearing Aids: www.hearingtrack.com/eargo-6-yt
Audicus OTC hearing Aids: www.hearingtrack.com/audicus-yt
_____________________________________________________________________

[@HearingTracker]

_What are your favorite features on the new Insio range?_

[@parthpandya5631]

which bluetooth it cover bt 5.3 ?

[@parthpandya5631]

@aussie43 then phonak is best. It offer wide changes of setting in program. Once I told to signia they abruptly told me we are not dealing with patient directly l. We only deal with audiologiest only. 🤣🤣 So signia is behind never accepting customer requirement instantly

[@meric12131415]

​@@parthpandya5631 yeah that's nothing new any company tells you they'd deal with the Audiologist directly

[@peterbrown8551]

As a current Signia user I was very impressed with the information and comparisons he shared.

[@HearingTracker]

Thanks Peter! Matthew

[@xxiangel]

I got the 3AX …. Holy moley! These are the best sounding hearing aids I have ever used in my life. The technology improvements alone in the last 20 years is amazing! The sound improvements in my hearing had me in tears ! I couldn’t believe it

[@HearingTracker]

Hey xxiangel, that's incredible feedback and great to hear. Thanks for watching, Matthew

[@meric12131415]

Cool 😁

[@TheDonConrad]

I'm getting fitted with the 3AX next week. Are you still liking them?

[@watermain48]

Great review and video Matthew. Thank you. I wish these had a telecoil option and a travel charger as they would be a contender for me next month. The new Starkey Genesis AIs ITE offer both so I believe that's what I'll be getting in May.

[@erwinargyle264]

A really comprehensive review that appears to lack bias. Thank you

[@HearingTracker]

Hi Erwin Thank you for watching and for your feedback!

[@carlacorral5992]

Thank you Matthew for another video👏🏻👏🏻

[@HearingTracker]

My pleasure! Thanks for watching!

[@shobjordi]

We have just ordered this aids for our son who is 23 years old . Many many thanks . Ganesh

[@HearingTracker]

Hey Ganesh, excellent! I hope that he gets on well with them. Matthew

[@shubhadebnath2870]

Thank you! It was informative

[@HearingTracker]

You’re welcome! Thanks for watching Shibha. Like and subscribe for more updates 😁

[@TonyDoubleTrouble]

I got mine a week ago. So far so good. The TV streamer is excellent and I have since ordered a remote because according to my audiologist you can only have volume control and not program change via the pushbutton on the hearing aids this makes it impossible to make program changes while driving etc. That’s annoying. Also annoying is there’s only one Bluetooth channel, not the standard two. Oh, another thing I’ve just thought of: if you’re listening to the tv using the streamer, and you go out into the kitchen for whatever reason with the TV still in your ears, you can’t turn the sound of if your wife for instance wants to talk to you. Without either the remote or your phone, you have to turn both aids off then on again. Up until now I’ve been happily using my five year old Phonak aids in conjunction with the wireless compilot which I now miss terribly.

[@m.vanderveen3086]

I have the Signia Pure C&G 7AX with a cros. The Ric version of these. Be aware that with cros you have no mouthmask mode and directional mode and Telecare don’t work. Despite this these are great Hearing Aids. Greetings from Europe

[@HearingTracker]

Thanks for the feedback M van der Veen.

[@twojafotografia_pl]

big thanks !

[@HearingTracker]

Thanks for watching.

[@jppurohit968]

Excellent, I have just purchase and enjoying.

[@HearingTracker]

Great to hear! Would love to hear your feedback. Matthew

[@avijitmaji8587]

How are the hearing aids treating you? Please tell.

[@State8989]

Does the signia insio charge&go AX come with CiC model size?

[@arsepayne]

Sadly Matthew, I am just entering the world of hearing better and trying to find the best ones for me. My tinnitus is driving me crazy. I have been introduced to Signia and to Widex but I am not sure yet what is the best one. Being a techie and still working in the Technology field, this is an area that I have never delved into before Signia seems to be ones that I'm looking at but what models. Insio and the Silk. Are they all the same in the Tech just different for factors. being in the Canal and In the Ear? Thank you for the Video I am glad you have taken the time to do this. Cheers

[@barryalanlevine]

Thanks for the great and very thorough review, Matthew! Love almost everything about these Insio's ...except the bluetooth protocol that will prevent me from connecting directly to my MacBook Pro for streaming Zoom meetings, etc. Any sense that they may change that in an upcoming release? And/or sounds like maybe the Phonak Virto already has that capability, yes? Or...any other custom ITE/ITC models that can stream directly from my Apple laptop that I might consider? Really appreciate any insight!

[@HearingTracker]

Hey Barry, it's great to hear from you. Yes it is a bind, but can be resolved with an intermediate accessory which can be useful for own voice pickup too. The Virto's do have classic bluetooth on their larger bluetooth models yes. Thanks for watching, Matthew

[@meric12131415]

​@@HearingTracker indeed I've been doing more research mostly within the virto paradise line

[@bradsmithwv]

Hello! Last year i purchased Active Pro for Bluetooth connectivity and also a pair of Silk 7x with a CROS. (Deaf in right ear). The active X pro are great on the phone at the office and not a big deal to not have CROS in a small room. The Silk are super comfortable and stable in my ear but i miss Bluetooth. I need an option that gives me Bluetooth, CROS, and great stability. The Active series are hard to get aligned for charging. My question is: the Insio looks like it hits all my needs except the CROS… can you get a commitment from Signia on when this will be available? I have my Active setup to use the phone mode as a cheat for a CROS (“ampcros”) type solution but there is slight latency and also they won’t stay in this program when Bluetooth transmits so it is not ideal. All the hardware to make this work is there, they just need to care enough to do the firmware/software!

[@HearingTracker]

Hey Brad, thanks for taking the time to comment. Sadly no sign of a CROS yet and I've just spoken with Signia and they couldn't give me any more info either. Subscribe and I'll do a video when I have an update on this! Thanks for watching, Matthew

[@mikeallsop6016]

Hi Matthew, great video. I am a patient of yours and I saw you about 4 years ago. I appreciate I am well overdue for a check up! Do you think this would be suitable for my type of hearing loss? The hearing aids I have at the moment are WIDEX and have served me well.

[@HearingTracker]

Hey Mike, thanks for tuning in. I'd recommend getting in touch with the practice and we can reassess your hearing. Ideally we should be seeing you every 12 months for a check up so you're long overdue.

[@chetanrajput2855]

Well I have 3ax but I am bit disappointed It ll give u horn sound from miles away but what people saying beside u is muffled 😅 Save your natural ears, they are best we have ❤

[@BrianVallotton]

Thanks for this video. I have a general question... I listen to music on Bose QC earbuds and Apple AirPod Pros. I also have Sennheiser Momentum 3's. I am going to be wanting my new HAs to stream music at a high quality of sound. Do you know if hearing aids like the Insio AX7 can have as good of a sound as the best rated Truly Wireless Earbuds? Second question is, can you use an overear headphone like a Bose QC with these hearing aids?

[@HearingTracker]

Hey Brian, Great question. I would say that the sound quality for streaming is not as good as with your earbuds and that will be for 2 reasons. 1. Theyre designed for streaming speech not music. 2. The coupling to the ear will be better with the headphones and will give a better bass response. Thanks for watching, Matthew

[@dno702]

Greetings Matthew from Nevada. Thank you for the great review of this hearing aid. I just ordered these hearing aids and I am concerned about the ability have phone conversations on my iPhone. You mentioned in this review I may need to purchase the adapter for a truly hands free experience. My previous Livio AI 2400 didn't seem to have any problem with phone calls when paired to my iPhone. In your opinion , should I be ordering the mic adapter for the INSIO Charge & Go AX , just incase?

[@HearingTracker]

Hey Danny, thanks for watching. If you’re on an iPhone there’s been a recent update which allows bidirectional Bluetooth now without the intermediate device. I hope that help. Matthew

[@bradsmithwv]

Since these use the phones mic for pickup, you do need to have it out of your pocket to pickup your voice. This is similar to the Active Pro that i have. I actually prefer this because the iphone speaker phone mic is great at carrying your voice without much background noise, better than any hearing aids or Bluetooth headset I’ve used. In my car, i leave the phone in the holder and just answer and talk. At my office i leave my phone on the desk and answer and talk. I can hear the conversation great and nobody ever says “are you on a Bluetooth” or “you sound like you’re in a tunnel like they did when i used my Starkeys for phone calls. I find this an advantage rather than a disadvantage. (Ps: i usually look at the phone / caller ID before answering anyway so I’d already be getting it out of my pocket before answering)

[@npc3743]

I have a pair of these aids and they failed after about 6 weeks and went back to the factory. When they came back after 3 weeks they had lost all my programs, these had to be reset but after real ear measurements they are still not working properly. I can’t hear somebody sat next to me if there is any sort of sound in the background even though I use the correct program. I am thinking of returning them before my trial period ends. I think the RIC version might be better as these leave me feeling as though I’ve got bunged up ears.

[@HearingTracker]

Hi NPC. Thanks for watching and taking the time to comment. I think a RIC will help yes, it all depends on the configuration of your hearing loss and your audiologist should run through it with you. Thanks, Matthew

[@faridcurrimbhoy3064]

Good review! I have since one year a Signia 5 but not very satisfied considering a in ear type. I do appreciate the streamline tv box that streams audio directly to my ears through I- phone would the in ear typed be compatible with this streamline box?

[@HearingTracker]

Hi Farid. Great question and thanks for watching. Yes, the hearing aids with the wireless features built in do support wireless streaming,. So that's all aside from the IIC and non-wireless CIC.

[@JKTURBORED]

Great reviews! Has there been any updates to the app that allow more user control?

[@HearingTracker]

Hey Chad. Not that I know of as of yet. Make sure you subscribe for updates and I'll keep you in the loop. Thanks for watching, Matthew

[@chrisdoe6890]

What’s a ballpark price on a set of these custom designed hearing aids ? I’m new to this and just want an idea. I do realize of course that the cost will vary region to region. I’m in NY USA.

[@HearingTracker]

Hey Chris Doe, check out www.hearingtracker.com it's all covered on there. Thanks for watching, Matthew

[@yamahaJDM]

I love my new hearing pods

[@faizannaseer1901]

Name please

[@HearingTracker]

Thanks for watching YamahaJDM. Tune in for more updates.

[@geraldfrig9151]

would the dual processors on SIGNIA hearing aids be especially useful for reducing SEVERE TINNITUS?

[@HearingTracker]

Hi Gerald, great question. The dual processors are for separating speech sounds from environmental sounds. Technically it shouldn’t have any impact on your tinnitus. The tinnitus features built into the hearing aids may we’ll help though. Thanks for watching, Matthew

[@mosscode]

Hi there, thanks for this video, I just stumbled accross your channel when researching the Insio Ax's. I'm having trouble finding what the difference is between the AX and NX range except the bluetooth and rechargable batteries. Do both models have the twin processors / twin mic setup for example? And do the AX have better dynamic range than the NX? Ah I did notice that these are waterproof which I think the NX are not. Thanks 🙏

[@mikeleti3]

Of course they are better. You think they come out with newer models that are worse???

[@mosscode]

@@mikeleti3 well yes, rechargable, water proof, these things are better as I mentioned already. I'm just wondering about the processors, mics, and anything else - my audiologist says they are the same, and the signia website is not very clear... which is why I asked my question.

[@meric12131415]

​​@@mikeleti3 dude chill it's just a question

[@user-cp3cq8rh6g]

are these vented to help with occlusion effect? thank you

[@HearingTracker]

Hey Bill, yes it can be requested upon ordering. Thanks for watching, Matthew

[@user-cp3cq8rh6g]

turns out i am a retired research scientist and have finally decided to address my hearing loss. that said i have spent many hours watching videos of yours and others reviewing hearing aids and i deeply appreciate the effort you all and made to give us this information. @@HearingTracker

[@HearingTracker]

What a lovely message! Thanks Bill, if you have any further questions just shout! Matthew

[@rayjones9231]

People are waiting weeks for these to be produced, not days!

[@HearingTracker]

Hey Ray, 3 weeks is. along time! Where are you based? Matthew

[@shobjordi]

One remark: Why do H.Aids makers dont give a warantee worldwide for the their Aids bought in India . We had a huge poroblem 2 years ago as my son was in France and no service was available cause the H.Aids were purchased in India ,even though the hearing aid producer in in Europe !!!

[@HearingTracker]

Hey Ganesh, I couldn't tell you sadly, that's one to take up with your Audiologist in India. Thanks for watching, Matthew