The VICTIM of A BAD MECHANIC: They Wasted Her Money!

Hey Good People,
I had a customer in the shop today who called us up and requested a quote for a transmission. It was already diagnosed at Pep Boys. Because I always do a courtesy check over the vehicle, I discovered something else.
We have go to do better in the auto repair industry 🙏🏽
I hope you enjoy the video. Leave your comments below. I love to hear from you guys!

[@da9ej1eg99]

A dishonest shop would say "OK I replaced the transmission it's running perfect now. That'll be $3000." 😂

[@zayyvq3382]

Nah they’ll replace and say it didn’t fix the issue still charge , then charge diag and then charge for the real fix

[@puremayhemFTW]

Ya but if you put a trans in it you woulda came across the caliper missing a bolt.

[@paulbrownman7307]

After decades I've found a good mechanic, but if I hadn't of found him I would definitely take my car to you Alex the car doctor.👍

[@AlexTheCarDoctor]

Right on

[@defafa9249]

@@AlexTheCarDoctorsome people assume they need something for their car without mechanic diagnosing, my uncle went to the shop asking for radiator replacement and yet it was the thermostat lol

[@oaden0621]

I'm definitely going to be a customer of yours next time I need a mechanic. A mechanic with integrity means a lot these days.

[@WISHBONEL7]

Where is he located ?.

[@shanesongs3575]

I’m 50 and I’m glad that the mechanics who have taught me were like this. Good to see some of the younger generation sharing knowledge. Being honest with customers especially as a mechanic will make more in the long run and you feel good.

[@UlfricStormcloak69]

“Wanna take a ride in my foreign” i love y’all 😂😂😂

[@nonyabiz2777]

Kindness is a weakness to the indecent but virtuous to the decent. Bravo you and the wife are among our most decent. Thank you.

[@EnVyGamez]

I wish I had a mechanic like Alex close to me.😢

[@Tdub66]

Man if I could get my wife to assist me with my carpentry jobs. I’d be the happiest husband in the world! You’re definitely blessed. Now she use to assist me when I worked on vehicles, I believe her mind was more on 💰💰💰💰💰 I made😅🤣😂

[@masterofnone7846]

Exactly right ,always check fluids before anything.

[@dmandman9]

You and your shop remind me of my Dad and his shop. I can’t count the number of times we went behind the chain stores that had done shoddy work or an OBVIOUS misdiagnosis. He had a reputation of being an HONEST mechanic that did good work. He never got rich. But he was able to Put my mother and us 7 kids through college, provide a good life , and teach us Godly values. I no longer work as an independent. But I try to apply those same values of honesty and good work as a master Tech at the Ford dealership where I work. God bless🙏🏽🙏🏽

[@SammyKurts-ku2ht]

Alex is the only honest mechanic left on KZbin .. I commend his honesty and integrity! Big love and respect from Baltimore!!

[@Usmanthemecano]

Doing the right is easy when you're busy but when times are slow it takes one God fearing person to do the right thing! Respect

[@RPcropland]

a mechanic must hate his job to f'over his customers, a good mechanic never short on business.

[@armanGT800]

We need more honest guys like you. These other guys given the business a bad reputation.

[@MrSamPhoenix]

Jiffy Lube is why I started working on my own car(s). I took a vehicle I owned years ago to one of Jiffy Lubes in Miami for an oil change. They basically use an impact gun to (over) tighten the drain bolt… causing the oil pan to leak.

[@gottahavegoalsset]

I have a bad story from Jiffy lube too. lol Haven't been back since.

[@klwthe3rd]

Just found your channel and i love your honesty when dealing with your customers. Shout out to the camera lady for really doing a fantastic job of always getting close up shots for us to really see what's going on. So many KZbinrs don't show you anything close to the money shots that this channel does. Highly recommended.

[@richardresendez2325]

No days it’s hard to find a good mechanic

[@juniorrobo9945]

Doc Alex…, I have asthma, allergies too.., they’re a killer this time of year…take care of yourself bro…and keep up the good work you do for people!!!

[@Tdub66]

Good job young man, I retired from tech work 10yrs ago but I definitely enjoy your vids. Keep up the honest workmanship! Kudos to your wife for keeping you on your toes!

[@metalf919]

You guys's non use of profanity to be in this industry is refreshing and enlightening. Salute

[@GraV21]

Alex, you & your wife are a breath of fresh-air in this business. Y’all deserve all the success that comes your way. I respect the honest hustle - keep doing what you’re doing and you will continue to be blessed. My family has ran an upholstery shop since the 60’s, so I’m familiar with the day-to-day busyness of a shop & dealing with customers. I wanted to ask if you guys ever do, or try to land fleet contracts? That should help with the slow days. I know for our shop we would get contracts with marinas & fleet/dealerships which held us over during the winter months when things are a lot slower. Love the videos! I always look forward to seeing more.

[@hermanrogers1325]

It is unbelievable how people can lose their life because of bad mechanical work and no one will ever know it

[@leorobinson5737]

Honesty is a rarity these days, especially when it comes to mechanics. Thanks man.

[@PacShore]

Well done Mr. Alex, thanks for being one honest mechanic and doing what was right to make your customer's car safe to drive.

[@davidvenstra5056]

Pep Boys and Jiffy Lube?!!??🤣🤦‍♂

[@JJJobson]

WoW, especially on the Jiffy Lube break job. I have been doing my own breaks for 30 years and have never had a caliper bracket bolt come out. And the twisting of the break line is crazy. Law suit is coming if that guy keeps doing breaks

[@jimsix9929]

yes a good mechanic would not be working there, better to find someone like Alex

[@M4sterT3ch]

Awful combo.

[@SL-pg4dh]

Some mechanics can cause you more problems than they solve, this is why i prefer to work on my own car to the best of my ability until it is something beyond my knowledge, man power and tools. I took my car to a shop to replace my axles and tie rods, in the process of doing that, the mechanic forgot to properly bolt down my abs wheel speed sensor, causing the wire to dangle and rub on the wheels, causing my abs wire to short circuit. The same mechanic wanted to charge me $250 to fix the mess his shop created. I bought the part on ebay for $40 and did it myself. Never gone back to that shop

[@Ochtane101]

You’re a good dude! Too bad there’s not more honest guys like you out there? Good for you Brotha👍

[@cimo1758]

I wish this guy was in Chicago. Very hard to find good mechanics out here. Dealerships are scammers and they don’t even have experience mechanics.

[@M4sterT3ch]

Check out Ford Boss Me, he has a channel here on KZbin and hes a veteran. Used to work at a Ford dealer but now has his own independent shop. He's in Chicago. Very reliable and honest technician.

[@GixxerRider1991]

You've got yourself a new subscriber, Alex. It's good to see a mechanic with a cheerful demeanor... Lord knows mine is anything but when I'm working on cars lol.

[@203cyrus]

Mad respect to you for being honest with the customer meanwhile still being able to take some sort of advantage of the ordeal by making an informative video. I literally became a DIY car guy due to having real trust issues with car shops and this whole situation is one of the best examples of why... I'm fortunate enough to have my own space and tools to work on my own car but not everyone is capable or confident enough to wrench on their own car so we need mechanics to not screw up. The poor clueless lady was the prime target for scam and I'm glad you set it straight. You've earned my sub and like!

[@THEPAPASMURFTHEOG]

new sub from nyc. well, i gotta say this, that the world needs more mechanics like alex. i would not hesitate to go to him for car repair. his honesty is amazing and that is whats needed more in the world. i have come across few crooks of mechanics who take people for a ride that was not good. keep up the awesome vids alex!! a good mechanic like alwx would never let that car go down the road knowing its not safe. he cares for the customer and does not treat them as a number..

[@user-fk2mp5xh4s]

I appreciate knowing what the customers feedback was. Watched the advertisement, and subscribed.

[@oj4249]

Wow. The world really needs more people like you Alex. Thanks for doing the right thing. Those other guys give this industry such a bad name. Secondly seeing the Hyundai oil level I wasn’t surprised 🤣. Having owned a Hyundai Grand i10 1.25 that uses one litre oil very 2100 miles is absurd. No excuse for Hyundai to make oil burning engines.

[@ricebike]

Other manufacturers are doing the same thing... Oil control rings are weak for the mpg trade-off

[@uhhTabby]

Hyundai and Kia are throwaway cars

[@gemeinschaftsgeful]

You're right. Checking fluid first can tell you some good information. You're a good mechanic. A rare breed.

[@MrJet30]

Honesty & good work brings back customers so it's better for business you & the customer benefit.

[@user-sp7kt7vw7w]

Sad part about all this is you never know who you can trust. Right after my warranty ended on my 06 Cobalt standard shift it got to where it could be shifted. The dealership said it was the slave cylinder and it would be 1700-dollar, slave cylinder is in the bell housing. I didn't have the money right then so I decided to take it home and see if I could bleed the slave cylinder line. I tried bleeding it and no fluid was coming out. Long story short, I changed the master clutch cylinder for about 70-dollars and all was good.

[@AlexTheCarDoctor]

Wow that’s crazy

[@jimsix9929]

yes it is sad that a good diagnosis is not valued the way it should be

[@billregan3232]

Unusual rust? Man, I'll take that any time up here in NY!! Looks like brand new!

[@anthonyross2059]

Definitely need more subscribers man 💯💯 support people

[@jmannthethird]

Love you videos my man, wish I was closer so I could bring my truck in for an inspection and suspension work, unfortunately I live in Florida so it's a little too far lol. Keep up the good, honest work my man.

[@bradmarcum2927]

Dude, you and your wife are awesome businesses people and I’m sure good folk.

[@MelodicTunesLLC]

You're very genuine my Brotha! I hope that you are feeling much better very soon! There's a lot of information in your videos and THANK YOU BOTH!! 🫡✊🏿🌟

[@polo31707]

My girl just had to replace her transmission on her 2017 Hyundai accent with 50 thousand miles smh

[@k9under]

Wow.🤣🤣🤣

[@alejandrogorostiza1197]

No matter what brother, your health comes 1st. Please take care of yourself, that little Princess needs you!💪🏾👍🏾😊

[@AKChryslertech]

Hey good on you for being honest. It would have been very easy to see dollar signs on that hyundai, good on you for taking care of the customer.

[@richardgarcia757]

I wish we had mechanics like you in southern CA

[@Thinkeroutsidethebox]

You can sleep at night and the customer actually got needed repairs that will keep her on the road! Great job!

[@elmayimbe_the_amateur_mechanic]

This is a GDI motor too. Pull the exhaust manifold as it takes like 30 minutes and check to see if the valves need to be carbon blasted.

[@walterm127]

Good job brother, definitely commend you for what you did.

[@josedelarosa6449]

Need more experience and knowledgeable mechanics like yourself, 👍

[@AlexTheCarDoctor]

Thanks brother I appreciate that

[@GigglingHamster]

You are just so sweet I luv your positivity

[@M4sterT3ch]

They would've found it once they took the wheel off to replace the transmission. 😂 From one tech to another, glad to see another honest person out here.

[@AKChryslertech]

I had one once that i thought was a transmission and im glad i caught it before it was too late. I had a subaru outback that wouldnt move and made a bit of noise when in gear. I thought it needed a transmission so the customer asked me to do brakes on all four corners so they could send it off to trans shop. As i did the front passenger corner, i found the cv axle was broken! I replaced the cv axle while i was doing the brakes and sure enough, the car drove fine with no noise. I dont know why i did that but im glad i caught it before the customer spent thousands on a new transmission.

[@vivillager]

Earlier this year, a guy I know had his RAM 1500 checked out by a mechanic, told me he was saving up for a wheel bearing, said there was a horrible grinding sound from the front. I just slid under the truck (didn't even lift it), and I found the CV Axle broken and hanging down on the lower control arm, it already ground out about an inch of it. The mechanic never looked at the truck, just heard the grinding and assumed it needed a bearing.

[@key981]

Drove it down the street and it didn’t miss a beat 🎶🎵

[@Tdub66]

I believe that noise is his strut bearings. Turn the wheel side to side with the vehicle on the ground and you’ll feel the strut and bearing separation.

[@blazeandcyrus]

They are very lucky they found the car doctor and didn't get in a wreck. You gained a customer and you know she is gonna tell her friends to go to Alex.

[@cbw56]

Very happy to have stumbled upon your channel. Great demonstration of integrity and I love the commentary between you two. Wish you all the best! Looking forward to watching more. 🙂

[@guadalupejalomo319]

Well said Alex mechanics need to take the time and look over everything before they say what is wrong with the car need to do a visual inspection like you do there’s not too many mechanics out there to do what you do. I do that all the time when I work on cars anybody’s always look over stuff and let them know what’s going on so they will know because I’ll be the last one working on it and I don’t want them to think I did something I like to know what’s going on with this be fixed so they can understand that I’m fixing what is we fix but there’s other things that need to be taken care of other issues Yeah where I’m from I wish we had mechanics like you That appreciate your customers, and takes care of them😇👍

[@AlexTheCarDoctor]

Thank brother well said

[@carolchia1001]

Nice job, dude. You definitely earned that like and subscribe. 👍 and a huge shout out to your wife for being so supportive and such a stand up human as well! You guys are a real power couple and I love your dynamic. I know probably most customers aren’t very nice, but it’s so refreshing to see you two still fighting the good fight together regardless. Major props to the both of you!

[@johnenglish6648]

You give me inspiration as a new tech with your great attitude.

[@cocoanutwaterdelux]

You're a good guy, Alex

[@AlexTheCarDoctor]

Thank you

[@GeneG-wk2mz]

Hope you feel better my brother ❤ y’all

[@OldManFrank]

*When you find a good mechanic, stay loyal and recommend your friends and family. I found a great mechanic and been going to him since 2003. I have plans to move my family to another State in 3 years and I am going to hate losing my mechanic.*

[@CKBrutus]

Great video! A lot of mechanics unfortunately, would have chosen to do the wrong thing! I just made a video on TikTok the other night on why I was called to check out a Kia Sportage. The customer had an oil change done at Valvoline and Valvoline left her oil cap undone, and there was oil everywhere but it was causing misfires because it was losing vacuum. The very next day I did another video on my mom’s neighbors, daughter, Friend, Kia, and Valvoline forgot to put oil back into her motor. A lot of those people at the damn quick lube shops don’t know what they’re doing.

[@TheJesanchof]

This happens everywhere, a Toyota dealership once "forgot" to put oil back on his uncle car and then didn't want to fix the engine

[@Prime0025]

This is the first of your videos that I've watched and had to subscribe.. You seem like a good honest guy who really looks out for the customer's best interest and you really just don't see that much anymore.. Keep being for the people and stay blessed

[@AlexTheCarDoctor]

Thanks brother

[@georges6432]

You are very pleasantly spoken and a friendly guy, definitely a trusty mechanic.

[@AlexTheCarDoctor]

I appreciate you 🙏🏽

[@stevecraig9384]

You have a great team and a fantastic man.

[@thebiguy7231]

Great job and video...we need more ppl and mechanics like you bro

[@ricebike]

Very hard to find good shops. Hopefully his shops have great Google reviews so others can avoid those shady shops. Glad owners are going for a 2nd opinion

[@blackericdenice]

7:03 Buick transmission will last a long time if people drop the pan and change the filter. 11:20 I drove my friend 2017 Sonata and the oil light came on. I check the oil and none was on the stick. I told him he needed oil and he said he was getting the oil change Friday. I put two quarts of oil in the engine and it was still low. His engine locked up less than a year later.

[@SammyKurts-ku2ht]

I was gonna say film the interaction between you and the customer on the phone to break them the news ! That excellent to see to end the video !

[@BigFish-eo7uj]

Respectfully done, Sir.

[@dabsindeeddabsindeed7205]

Your a good man Alex . Feels good to see .

[@jeremymiller7335]

No mechanic should not make that mistake

[@thagerdorn2009]

Grandma Buick haha! My wife's grandparents still have two maroon Buicks, both with the 3800s. A 94 Regal and an 03 LeSabre. The LeSabre sat for over 3 years because of a bad pcm. I put a used one in it, did the gm security relearn and it fired up and hasnt missed a beat since!

[@thomashuddleson4642]

this is incredible while you were likely filming this i was in my little honest shop in minnesota and customer had LITERRALLY SAME problem on SAME WHEEL and more ironic it was SAME bolt lol. all found during the courtesy inspection.

[@AlexTheCarDoctor]

Wow

[@SFMCOLLECTIVE]

Awesome you guys thanks for these. Get well soon Alex!

[@DIY-Mark-3]

Thank you for the tip using pliers to check ball joints

[@richardresendez2325]

Keep going Alex 👍

[@jozefdusenka1827]

Hi, I was wondering how could I find a knowledgeable and honest repair shop like yours. It seems almost impossible. I just moved and bought a used car. Now when I got a car it had an oil leak from the oil plug from the oil change in Chevrolet dealership. The NTB did the oil change but did not want to initially fix the problem they caused with the tires and tried to lie to me. Then I wanted a horn fuse pulled and literally 3 different small shops could not figure out which one it is. I had to spend 30 minutes myself to figure that out. Actually the only normal service is my VW service where the transmission fluid change was without an issue and they fixed my alignment from NTB as a bonus. But next time when trying to schedule service for a clock spring they charge a $300 only for diagnostics. I do not have a problem paying for the service but that is nuts. Either expensive dealership or praying they know what they are doing.

[@rustedhorsepower5132]

People need alot of educating about going to those cheap places, you get what you pay for, sometimes you get alot less. Ive seen complaints about Walmart tire and lube service. Ruined engines, and corporate that refuses to own up and make things right. That's just awful. I've always seen being shady or deceitful to customers as the "dark side" (im a star wars fan). Once you walk in the dark side, it's hard to get out. You keep needing to lie to make that extra money. Thank God and the Holy Spirit I've always had enough self control to resist , but I've seen guys,...oof.. Good on you tho for doing right Alex, be a shining light in the dark world of mechanics !

[@Quiselott]

I wouldn't even call them cheap. More like "convenient" because they're chains and you can find them everywhere. But typically I've gotten charged more going to places like Midas, Jiffy Lube, or Pep Boys than the local mechanic. I mean once I literally got a quote from them that sounded crazy then walked across the street to a local mechanic with five stars and bro undercut their quote by about $100, got me scheduled sooner, and cleaned my engine bay as well 😅 just a really cool dude.

[@Buc_Stops_Here]

How is that van for your family working out? At 17:48 I think I saw you walk past it and it seems the engine is not in yet. Best of luck with that and the transmission working. Hope you feel better!

[@victormejia3590]

Thanks amigo for doing good job

[@6atlantis]

One important thing about these theta 2 GDI engines(2011-2014) is that Hyundai has extended the short block warranty to lifetime warranty because of bearing issues from factory and extended 2015-2019 because of excessive oil consumption.

[@robbalinski1606]

Bad mechanic's made me a mechanic, I don't take my vehicles anywhere even when I bought 2 vehicles brand new. You seem like a heck of a good dude Alex, keep hustlin brother!

[@johnsradios484]

That’s why I go to a mechanic owned station and I have them work on everything.

[@cwstout1]

I would not trust Jiffy Lube to refill my windshield washer bottle much less do mechanical work. And as far as Pep Boys or any other large chain mechanic shops, they can only rely on the quality of their mechanics. Not all mechanics are created equal. Not to mention a lot of these large chain mechanic shops like to upsale services you don't need.

[@AlexTheCarDoctor]

Lol washer fluid. Facts

[@djroland1]

Watched a couple of your videos and earned my subscribe. Keep it up!

[@AlexTheCarDoctor]

Awesome, thank you!

[@rellmonger7935]

Kool, right on. This was my 1st time looking at U. I'm new to ur page & will be checking u out, From St. Louis, MO

[@123renfroe52]

Looks like it was cleaned with oven cleaner!😊

[@meh-canics9628]

Reminds me of my old 2.2 Ecotec, or should I say multiple engines I put in my Cavalier! Just easier to swap the engine out and go till it blows 😂

[@ChristnCars]

Subbed on integrity alone. Fam run biz is a plus.

[@kharyanwar]

I enjoy honest mechanic especially

[@James-jq5rv]

Alex is awesome! Love the channel new subscriber here.

[@LuisHernandez-rk2tp]

I like his honesty.

[@jamesklinckman2363]

No oil on the stick HA, HA, HA. YOU TELL ME THIS VIDEO WAS GOING TO BE A COMEDY 😅 look at that brake line ha ha ha oh no

[@KaSondraJones-bn4rg]

I have a question I have a 2006 Hyundai Tuscan and yesterday while driving a while my car started smoking a little bit it never said it was over heating but there was also a knocking sound on the gas pedal! it kind of sounded like something was trying to get out down there! I think you are awesome you explain everything in simple form where people like myself can understand what your talking about!

[@danielgilazar4088]

“The car doctor “ 😂😂😂 “The patient today “ 😂😂😂 . I can finally say IM taking my car to the car doctor

[@cruzinsweetsntreats]

That used transmission came via a junkyard.... As you confirmed. The blue writing on that sprocket was the giveaway. 🤔🤫😁 Hopefully with your clout in using them, they gave her money back.

[@dans_Learning_Curve]

Lost a caliper bolt on my '00 Grand Cherokee. Yep, locked up in reverse. My work, my fault.

[@Evdath]

Thank you very much.

[@HealthSupercharger]

Wow super honest shop and mechanic. She should also start using thicker oil instead of the crap 0w16 0w20 or even 5w20 thin crap she she should be using 5w30 proper viscosity or 10w30. And checking it every time you gas up your vehicle