The Watco System

[@adryan224]

Noticed today that the builders of my townhome left the test membrane on. Do I need to cut that off?

[@jt8811]

Not impressed with this product at all. The cheap plastic overflow cover the ‘conveniently snaps in place’ fits quite loosely and really seems mire like the junk Home Depot sells.

[@WCMind]

JT, it's possible the retainer nut is on backwards. There’s a big difference how tight the chrome overflow snaps on if the nut is installed backwards. The Watco Innovator overflow plate installation is available here: kzbin.info/www/bejne/a6q9oGqFoM6Ma6c. Also, the Watco patented Innovator overflow was intentionally designed with corrosion-resistant plastic to stand up to the harsh conditions that can occur in a bathtub. Watco, the Choice of Professionals and Always A Step Ahead.

[@jt8811]

WCMind I have the retainer nut on correctly. In fact, I tried it both ways. However, if it does make a difference in the outcome shouldn’t you make the direction of the nut clear in your installation videos? Having to pause and zoom in isn’t how you make this clear. With that said, even in this video you referenced in your reply, the cap is clearly loose fitting. The person presses it on and you actually see the play in it. I’ll give it a week and I’ll bet that within that time my customer will call me back and complain about the loose cap.