I am preparing for a job interview and this video is so helpful.
@belkismendez67035 жыл бұрын
Absolutely true!i just got a job as a receptionist w not experience at all this video was very helpful thanks u ones again!
@erikamartinez47885 жыл бұрын
@@belkismendez6703 yayy.. how is it going?
@emilyshrier11695 жыл бұрын
Same here
@anasahistifarin50477 жыл бұрын
I just graduated from college and Im gonna start a job as a receptionist next week. Your video helps me so much, thank you!!!
@anasahistifarin50477 жыл бұрын
oh, and I've already liked and subscribed! 😊
@dibyoanuvlogs1235 жыл бұрын
@@anasahistifarin5047 wow Thad s good
@ainkawaii19565 жыл бұрын
I was just about to learn it this semester 3
@sapphiresushi34375 жыл бұрын
UwU ur gonna do Pam proud!
@prankstar1404 жыл бұрын
Online or offline
@sangeetawasan936310 жыл бұрын
Thank u sir, for ur video at the age of 43 i got the job as receptionist. This video has help me to overcome my fear.Thanks........
@Phoneninjas9 жыл бұрын
sangeeta wasan So happy for you! Rock On!
@mdbabu57356 жыл бұрын
sangeeta wasan
@charsfield577310 жыл бұрын
Receptionist job is tough. These steps by you can make receptionist work in an easy manner and customers happy. Nice video
@jerrythibeau820410 жыл бұрын
Thanks Chars!
@architsrijith18275 жыл бұрын
Is it how may I help you ? Is that wrong if a patient call to book appointment ?
@sapphiresushi34375 жыл бұрын
Nah you wanna say “(Insert name of business) this is (insert name)”
@bloodofredmoon11 жыл бұрын
I'm a new receptionist at a busy medical clinic and these tips are actually pretty good, thanks!
@Phoneninjas11 жыл бұрын
Thank you! Be the best you can be! Shazzam!
@matthewholloway576011 жыл бұрын
Phone Ninjas"Shazzam!" Tyrone Biggins?
@deborahmarshall61314 жыл бұрын
How did it go?
@amrfayad34788 жыл бұрын
i like this part " how may i direct your call " because some people refuse to hear word of " help you " and when they listen to this word they start conversation with receptionist in stressed way , Thanks for the another choice ^_^
@pinktsunami74833 жыл бұрын
This is a good video. I'm going from a school bus driver to a receptionist at an eye doctor's office. It's a big change. I start Monday.
@Phoneninjas11 жыл бұрын
With a great attitude anything is possible!
@2superlady8 жыл бұрын
Nice and best I have heard this morning ...SHAZZAM!!!
@tktee17827 жыл бұрын
At my employment, permission is required to contact any member by their mobiles and 99% of the time, permission is not granted. Otherwise, email is adequate as their mobiles are set up to receive emails. This is a great video. Many thanks Jerry
@raghuhotelier22387 жыл бұрын
Thank u sir, for ur video got the job as.i am working in front office This video has help me to overcome my fear.Thank u very much sir
@megan14456 жыл бұрын
This helped me alot. I do security night shifts and I did overtime at a cruise ship site & they liked me & asked me to cover their receptionist for 2 weeks day shifts from tomorrow and ive been so nervous lol. Ive done nights for 11 years so not really use to dealing with humans lol Thank you so much. It is so true when you call you can really hear in the voice when people cant be bothered to deal with you
@alusinekargbo64092 жыл бұрын
I would like to work in a cruise ship
@LayeredVegan10 жыл бұрын
This is awesome!!! So much helpful information for me to note. I have no experience in being a receptionist but I'm starting over in life and this video will help me get the position. I've done customer service for 5 years, so I know how to handle upset people. People are what I know best after 10 years in direct sales. Thank you for this detailed video. Your amazing!!!
@subekkaravichandran64148 жыл бұрын
its realy good help for us
@thedarkside1985 Жыл бұрын
8 years later, tell me about your career please🖤
@LayeredVegan Жыл бұрын
@@thedarkside1985 I was burnt out so customer service and sales over the phone were something I stopped loving. I now make vegan cakes and cookies for customers. I found something I love to do and it never feels like work.
@thedarkside1985 Жыл бұрын
@@LayeredVegan great man, I wish you good luck🖤
@LayeredVegan Жыл бұрын
@@thedarkside1985 thank you
@aimanmalik19668 жыл бұрын
im also working as a,receptionist and I enjoyed this video as its very helpful its increases more knowledge regarding my field thnks,:) God bless
@bilalbutt14618 жыл бұрын
Aiman Malik would you like to tell me please that how much tasks done by as a receptionist?? and if you are working in a hotel that what is the responsibilities of receptionist??
@corinasmith74723 жыл бұрын
It’s not always “how may i direct your call?”, especially if many people don’t immediately know who they need to speak with. You need more information to properly assist the caller. Be confident in asking to help, it’s ok. It’s also a low key way of screening calls.
@carlsj44064 жыл бұрын
Jerry’s a beast. I can imagine him on the phone. Great much needed video.... SHAZZAM!
@saraipabon63137 жыл бұрын
Thank you so much! Your videos were a great help preparing me for my interview, and I got hired!
@dearparker204610 жыл бұрын
this is a great video and it is very resourceful and helpful! i will be using all of these actions to better myself and future my career as an office administrator!
@Phoneninjas9 жыл бұрын
Lavonne Jordan That's the spirit! Good luck to you!
@SPOTLIGHT3453 жыл бұрын
Awesome training!! Please feel free to post more awesome videos again.☺
@ElectricityTaster10 жыл бұрын
_Better call Saul!_
@marlin03196 жыл бұрын
agun17 😂😂😂
@katyazamo45713 жыл бұрын
lmaooooo
@zd1118096 жыл бұрын
This video is awesome I’m currently trying to move from company to another and I think I’ll ace my interview now
@loreenmulhar79098 жыл бұрын
hi i just see this video its so much help because my new work in reception
@mayraneri54128 жыл бұрын
this video was so helpful for me, thank you!
@ajayraina18417 жыл бұрын
Mayra Neri
@hiitzesiang1146 жыл бұрын
Thank you sir.. I just worked as receiptionist for 1 week and your tips was really helpful..
@Phoneninjas6 жыл бұрын
Hii Tze Siang, awesome!
@joceloalberto13703 жыл бұрын
Thanks for comprehensive information usefull
@reginawairimu66919 ай бұрын
Hi thanks for the best refreshment I want to be a receptionist in a school
@valentinemoses76838 жыл бұрын
very nice training i like it
@angellada83802 жыл бұрын
Thanks sir I love this videos help me somuch ♥️♥️♥️♥️
@fromazerbaijan432011 жыл бұрын
Thanks,this is very useful.
@suphawatkhats405810 жыл бұрын
Thank you so much!! My skill is improving up... :)
@MIAMI85268 жыл бұрын
Being operator it's a dead end job there's no room for growth I've been operator for 10 year for three different major hotel companies take my word for it.
@geethabackstrom16496 жыл бұрын
Nice and usefull vedio , Thank you very much "Phone Ninjas" :)
@jasintaselvi15577 жыл бұрын
Hi sir I'm working as a receptionist, but I frequently have this problem I really don't know how to fix this.. when customers call me and ask for someone, and when the person not in office or not in their place, I will usually take note their name, their company name and their phone number.. but when they mention their company name I having this problem I always end up listening it wrongly, when I said that I don't hear it clearly and I ask the customer to repeat their company name, they will angry,... Sometimes when I ask them to spell their company name also they spell it so fast and quickly cut off the line.. bcoz of this problem I can't give any information to the Co worker that the person have call her.. When there is walk in customer looking for something also.. I feel very hard to communicate with the customer.. When the customer tell their name and their company name.. I very hard to understand it quickly.. I have to ask the customer 3 times for me to understand.. sometimes I will ask the customer to write their company name and their name in a piece of paper.. I know it's not professional way.. but I have no other way since I can't understand easily Wat people telling me ... Normally I will be struggling a lot when customer walk in and ask me for something.. I don't have listening skills
@NOORTube965 жыл бұрын
Jasinta Selvi just as my problem i get nervous when someone calls bcz im afraid i wont listen
@sanaealami70955 жыл бұрын
Jasinta Selvi exactly my problem! I hope will get some advice!!
@caroljarman22085 жыл бұрын
Walk ins's - ask them for their business card , if they don't have one, ask THEM to please write it down (make sure you can read it). . Act like this is normal, it's your offices new normal. It's more efficient, less chance of errors and less frustration for everyone.
@caroljarman22085 жыл бұрын
Jasinta Selvi - another idea for walk in's- Visitor's Journal- Ask company if they could start using one or for a low tech option, just use a notebook and ask visitors to please sign in & put in their contact info.in. Goggle " Visitor's Log" to learn more. About understanding accents; The more you listen to accents you find difficult and unfamiliar the more you'll get used to them. Then you'll be less stressed and able to focus, (ask speaker to please slow down & repeat it back -go slow) and with practice it will get easier. Watch & Listen to Radio, tv, DVD's, iTunes, KZbin shows with accents you have a hard time hearing. You are not alone, common problem, Read this article eurolinguiste.com/accent/
@nimanixo4 жыл бұрын
Is English not ur first language ?
@mrmrsmsmisscloud75125 жыл бұрын
Very insightful and helpful. Thank you
@kimwold11 жыл бұрын
really clear, simple and helpful!!
@jadelouise27895 жыл бұрын
I have to do a receptionist position at my tattoo parlour until I start tattooing, I have to talk on the phone to customers and I have extreme anxiety and can never talk on the phone, I get extremely nervous and stutter a lot, I feel like when I try to do a phone voice I sound extremely fake and it just doesn’t sound natural at all 😩
@Phoneninjas5 жыл бұрын
Practice makes perfect. Close your eyes, focus on what the customer is saying and talk freely.
@taylor24435 жыл бұрын
Same here): how’s it going for far though?
@avishkasand47022 жыл бұрын
Great video!!
@aprildavis57743 жыл бұрын
love this video! thanks!
@xiiixviiiw2 жыл бұрын
You look like an FBI agent 😊 thank you for the vid!
@funandlala3 жыл бұрын
Thank you for all these great tips Jerry ♡
@jayacapistrano67465 жыл бұрын
Thank you! This video helped me a lot
@lenakozak306011 жыл бұрын
Hello Jerry.I want to became dental receptionist,but I do not know what classes to take.Can you give any advice.Thank you
@juliekillian58665 жыл бұрын
Thank you for your tips.
@Nadeen-jh2ev5 ай бұрын
Thank you amazing.
@GG-lc2bv7 жыл бұрын
Very helpful ! Thanks for sharing
@mediaadgroup11 жыл бұрын
Awesome Training Jerry
@jerrythibeau820410 жыл бұрын
Thank you!
@yasserfuchs58497 жыл бұрын
very used rules,, thank you alot for this vedio
@ramrancher9 жыл бұрын
good one its really helpful ...cheers!!!!
@balbirr70162 жыл бұрын
Thankyousirverygoodvides
@williamhiciano974311 жыл бұрын
you are awesome you help me a lot thanks
@tryinghard87066 жыл бұрын
I want to become receptionist but I don't know how to use computer
@Phoneninjas6 жыл бұрын
There are plenty of receptionist jobs that dont require a computer. Also, if you're on YT, you're on a computer. There are plenty of videos on YT that will teach you how to use a computer. Self education is essential to ones self improvement. Good luck!
@pedrotalons14226 жыл бұрын
"It's a wonderfull day" is such an NPC speech!
@Phoneninjas11 жыл бұрын
Thanks Kim!
@JosrRocks10 жыл бұрын
"maggie's gonna kill me when she sees this video"
@Sumadinac201111 жыл бұрын
Okay, I will go for it. Thank you for your advice. :)
@deborahmarshall61314 жыл бұрын
Be the best not just average!!!
@kamalou4211 жыл бұрын
thanks very much you been very helpful
@hannaammon18767 жыл бұрын
Nice one
@Sumadinac201111 жыл бұрын
Hi Jerry Thibeau. I'm 44 years old and I'd like to become a Hotel receptionist. Be straight with me, what's my chances to get a job in a Hotel at my age if I finish a course as a qualified Hotel receptionist?
@Phoneninjas11 жыл бұрын
You're welcome William!
@mariekrekora9958 Жыл бұрын
Any new videos
@Phoneninjas11 жыл бұрын
This one was a good start.
@mariagu26025 жыл бұрын
it sounds easy that's my dream job :) I wanna try it
@tanyaa56553 жыл бұрын
Working as a receptionist for 3 days and already wanna quit 🤣
@tayleewilliams44953 жыл бұрын
Oh no I’m gonna start soon 🥶🥶🥶in a FOREIGN country
@leesungjong87657 жыл бұрын
Lmao i didn't expect that picture 😂😂😂😂😂
@christabelckalu91545 жыл бұрын
Video so helpful
@PartnerTV88 жыл бұрын
thanks for the another ideas you shared
@edithalejandraquiroga887410 жыл бұрын
Se puede ver este video traducido en español???? Donde??Gracias!!!
@susmitasen3195 жыл бұрын
Im looking for Receptionist job ...? Hopefully so soon i got the job.
@sahilideshmukh21054 жыл бұрын
nice presentation
@Kidkromechan6 жыл бұрын
Thank you. Great tips to note
@xenaioaks53635 жыл бұрын
5:53 lolz this made me laugh. But this video is very helpful
@808maya86 жыл бұрын
@Hii Tze Siang hello Tze , what is the system u using in your company.. ?
@kaliwala30299 жыл бұрын
i am trying to learn
@HinaMuqadas3 жыл бұрын
Thank you 😊
@ayleenjimenez37625 жыл бұрын
❤️ I love it
@Phoneninjas5 жыл бұрын
Thank you!
@ayleenjimenez37625 жыл бұрын
Phone Ninjas than you ! You are so talented ❤️ thank you for sharing your knowledge
@ssemandamuzafaru70669 жыл бұрын
So nice I love it
@Phoneninjas9 жыл бұрын
Ssemanda Muzafaru Thank you!
@joramapolo Жыл бұрын
How
@miriamlnepi4 жыл бұрын
these is awesome
@phillipedebrito877510 жыл бұрын
Nice smile politics. and the way of thinking to please the customer. One of the things that I like in American companies. But if we speak of social rights, than I say I'm much better in Europe.
@bilalbutt14618 жыл бұрын
thanks this video very useful but please tell me if u know about that UAE if anyone working in uae hotel ?? how much leave in a week if you are working in uae hotel ??? can anyone tell me the uae hotel rules regarding leaves and accommodation as well?? and last dresscode of receptionist
@dilnozaurinbaeva42528 жыл бұрын
ali butt hi I am living in UAE what you are interested in in hotels
@NoncedolucyNtsangani Жыл бұрын
Treat them well pay them good it is good receptionist
@aboumarryam99678 жыл бұрын
what is the 'shazzam' ?
@kymlambden49967 жыл бұрын
Hope the money matches my efforts
@cocobeyer56827 жыл бұрын
Great advice. Gave me a fright though 5:01
@nilaasanah40767 жыл бұрын
do you think being a receptionist need to have a good proportional body?
@Phoneninjas7 жыл бұрын
nila asanah No. A great smile and personslity is the best.
@nilaasanah40767 жыл бұрын
thank you for your great information...
@sunnynoorani12722 жыл бұрын
Welcome the guest
@efannob73258 жыл бұрын
hotel receptionists spell is " how may I help you?" not how may i direct you? lol
@FADIZouheir Жыл бұрын
awesome
@geethabackstrom16497 жыл бұрын
Could you train me please :)
@lynxglaza12596 жыл бұрын
Thank you so mutch
@АлмазДжумагалиев-й3з6 жыл бұрын
Very good
@miunya7 жыл бұрын
I touch customers!!? oh my... haha anyway great training!
@manjilsapkota77933 жыл бұрын
I also want the job of reception but I can't because my voice is just like a girl so I may not select 😭😭😭
@theamateurcook28359 жыл бұрын
Hi I have not worked as a receptionist for 20 been a stay at home mom! Need to get back into the work force what do I have to do? Learn? I once answered for 3 companies in one! But 20 years is a long time ! Can you help me? By the way does AGE MATTER? I'M 50 YEARS YOUNG!
@Phoneninjas9 жыл бұрын
The Amateur Cook Age never matters! Go get'em tiger!
@tomdjahuri4779 жыл бұрын
good videro training
@iNviCTuZPug8 жыл бұрын
Shazzzam sounds funny the first couple of times... then it reminds me how dull and old fashioned it is... Still a nice mind triggering phrase.
@vinothkaruppiah68247 жыл бұрын
office boy work detail how to work in English i need please thank you....
@BahaRahman9 жыл бұрын
and then Maggie sued him for sexual harassment ROFL
@Phoneninjas9 жыл бұрын
Baha Rahman Maggie has a good sense of humor and still works for me!
@SeanMidlandstransporthub6 жыл бұрын
Phone Ninjas does Maggie still work for you?
@christelleeugenee5 жыл бұрын
@@Phoneninjas o .o
@naicuarenta91738 жыл бұрын
😂😂😂😂😂😂😂 your amazing!!!!
@jadenoble-day19015 жыл бұрын
I feel like the how may I direct your call is less for receptionists and more for people with other jobs as most of the time it is me helping them by booking appointments etc