These Keyboards Shouldn't Have Left the Factory

Update July 2024 - Yamaha now replaces the LCDs on the PSR-E473 & PSR-EW410 free-of-charge, even outside the normal warranty period. If your model experiences this problem and you still have the original proof of purchase, send it in and it will be fixed for free. If you want to fix yourself or if sending it in is not possible, Yamaha should be able to supply you with part number LCD VGG10900 for the LCD.
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[@JeremySee]

Update Oct 2022 - Yamaha now has a permanent fix and new units no longer has this issue. The PSR-E473 remains massive value for money keyboard, you just need to get a replacement keyboard if you encounter this issue. 🎶 Recommended Pianos - Yamaha geni.us/FCpSg9 - Yamaha geni.us/KCjH7 - Casio geni.us/F5sL8 - Donner geni.us/p7fnE - Alesis geni.us/TY2u - Kawai geni.us/gLezW - Roland geni.us/cd1sKzh - NUX geni.us/4AcSvjn - Korg geni.us/2Xob7rO 🎹 Recommended Keyboards - Yamaha geni.us/XQyDB - Casio CT-S1 geni.us/PkvVaY - Casio CT-X700 geni.us/J9ny - Key Lights Learning geni.us/79aSp - 76-Keys geni.us/S5WPD - Korg geni.us/w0N3Z 🎹 Recommended 88-Key MIDI Piano - Arturia geni.us/vCoH - M-Audio geni.us/wTTjzB - Native Instruments geni.us/UDUBKAY Free 30 Days Piano & MIDI Course skl.sh/MKR403 🎹 Best Piano Video Course bit.ly/35i5Mq6 📱 Best Piano App (Android/iOS) bit.ly/2EUP0SJ 📙 Jeremy See Beginner Keyboard Course bit.ly/3e5t3wh 🎼 Gear I Use Speakers geni.us/hGe2v Headphones geni.us/S1uooMg Audio Recorder geni.us/uJTZAAa Microphone geni.us/b1tEgB6 Audio Interface geni.us/aB5D4ox Arranger Piano geni.us/e2Fo USB MIDI Cable geni.us/pno8n 🎼 More Reviews www.jeremysee.info/ ☕ Support Jeremy with a coffee. www.paypal.me/jeremyseekeys/10USD

[@Piano.Musikk]

This is an amazing share! I hope you have an amazing day

[@mwa8655]

Got psr-473 yesterday from amazon and display is crystal clear, hope this helps.

[@avva3802]

Thank you for the information and advices. I wish you peace in your heart and life and many blessings in the Lord Jesus Christ name.

[@sachinjain1924]

@@mwa8655 this will affect after one to two months of use...my keyboard is also start feded after some time

[@mukulghosalkar9803]

Hi Jeremy, you mention that there is a permanent fix. how can we ensure this? Is it like keyboards produced after a certain date does not suffer from this problem?

[@MrAnurajCJ]

So happy to see that you have raised your voice against the unacceptable after sales service behavior of Yamaha.

[@summerlaverdure]

Thanks for taking them to task, Jeremy. The Yamaha PSR line is a very pedigree line of keyboards for student and pro players alike and Yamaha shouldn't betray the honor and prestige of that name just because they're the leading brand in the business. I hope they can be recalled and serviced at minimal inconvenience to the owners, this is unacceptable and again, thank you for sticking up for the consumer!!

[@saigonpilots7063]

Thank you for your service. I am shopping for one of the new PSR SX series models. I purchased a PSR S700 a while back but not long after I bought it, the LCD screen failed. I thought I was just unlucky. I recently watched and followed a KZbin video to fix the screen. The cable got loose, I added something to reinforced the connection, and now it is working. But, I have to agree with Jeremy, they are easy fixes and should not be the customers' burden whatsoever. I postpone the purchase for now.

[@piotrurbanski4202]

lucky for Me, after many hours of searching, checking, collecting info and watching reviews, finally I bought Korg EK50. So thank You Jeremy for Your great work.

[@kingstumble]

I have always praised Yamaha as a company and I have commented elsewhere that from pianos to motor bikes everything they make is of very high quality, but after hearing about this problem and their response to it I will reconsider my view. Yamaha need to sort this out----and quickly.

[@GregLedder]

Thanks for the heads-up Jeremy - very informative and valuable info. Love your video's by the way - keep up the great work! 🙂

[@dariusbic]

What I found as a former Yamaha's customer is that their aftermarket support is horrible! I will never buy a Yamaha keyboard again.

[@dhinpatriorronaldofficial2963]

This is absolutely true.

[@armend316]

I used to work for Yamaha but I would give our customers a full functional keyboard & not a lemon. I would gladly have it replaced if the product has a problem. I don't work there now. Thank you!

[@bennimako]

🎹 I am a Yamaha Piano Dealer in Ghana 🇬🇭 and the E473 keyboards we have here are all having the same display issues. I guess am going to be recommending the E463 to customers till this issue is fixed. 🤕

[@andybaahboateng3800]

Am in Ghana 🇬🇭 too where is your location I need one

[@joenyinah889]

Wow

[@vervetech9395]

How much is the E463 currently in Ghana?

[@PastelComGini]

Maybe you should recommend another brand?

[@funwithmusic90679]

Sir can wole demand a replacement keyboard from yamaha about display issue now after 2 years of purchase?

[@ShebenMuzik]

My 2 year old Casio CTX800 still works perfectly, and I use it almost daily.

[@patbenvenuti7470]

I have been a subscriber to your channel for some time now and in addition to your terrific videos, we now know that you have our backs. Yamaha should have corrected this issue long ago. I have been a Yamaha owner for over 20 years and still have some faith that they will continue to produce quality products going forward !!

[@ibdense]

I'm with you Pat. I've been a YEC teacher and sales person (the 80s), and a Yamaha keyboard fan and owner of about a dozen different Yamaha keyboards since the 80s. The quality of of Yamaha pianos, organs, and electronic keyboards has been consistently great. Now what?

[@malindaweeraratna]

@@ibdense Jeremy is not complaining about the entire Yamaha product line. He specifically mentioned the exact model in his video. Since these are electronics, it is acceptable to have a product with malfunction component. Best thing is to recall them and rectify. That's why electronic giants like Apple, Harman Kardon sell "Certified refurbished" products separately.

[@dougie6897]

Come on Yamaha, all eyes are on you now, Medeli are waiting in the wings ….. eager to pounce…..ready to show the world what a splendid keyboard manufacturer they are .

[@raymondspagnuolo8222]

Thanks so much for this video. Yamaha has made a big mistake in not issuing a recall. Their reputation will suffer as a result. Your reputation, on the other hand, has grown even more.

[@pirinst]

Thanks a lot for posting this. My psr e463 had zero problems. Roland modern keyboard owners have been dealing with lcd issues for years and I bought a used e200 as a result which also has great lcd performance.

[@brmh1667]

I'm from England. I really appreciate you highlighting this flaw and Yamaha's sub-standard response. I see you have now won the outcome you deserved in the first place. Well done and thanks for your video.

[@JeremySee]

Thanks for watching!

[@a8fashion]

Thank you, you are our savior!!! And I wonder why the supply of YAMAHA PSR-E473 was slowed down in some countries. I almost took this device! Thank you!

[@france4me117]

Jeremy, you are to be applaudable and admired for your call out on such a giant company that seem to think that they can get away with it. I love Yamaha products indeed, however when this happens one start wondering why we have to put up with it. Having said that I had issues with other main companies in the music industry and yes, they're all in it to simply take your hard cash. God Bless you and safe.

[@mcnicoles9296]

Thanks for your honest review sir, i have psr 463 w/ no issue, hoping it will last long.

[@rachellelewis8705]

I was about to buy E473, I saw a review on Amazon complaining about the same problem here in India. Thank you so much for your information.

[@levfoto9809]

Thanks to the truthful author!!! I bought a PSR-E373, otherwise I would have run into trouble with the PSR-E473! Yamaha should be ashamed of their oversight, Yamaha should have recalled all defective 473s, As most Japanese car companies do! Vote for this! click like! We are buyers, we should not be deceived by manufacturers!

[@viewme364]

I WAS REALLY SHOCKED TO HAVE SEEN THIS VIDEO OVER E473 AS I WAS ABOUT TO BUY E473.... I HAD JUST ORDERED CASIO CTX 870 TODAY... THANKS FOR THE INFORMATION... CHEERS !!!! I ALWAYS LOVE WATCHING YOUR VIDEOS.....

[@baj_]

You just saved me a bunch of money and time. You are a hero. Thank you!!!

[@beotheguitarist]

Thanks for making this video Jeremy. I just discovered your channel a couple of weeks ago and watched your review on the Yamaha PSR-E473. I purchased it and saw that there was something wrong with the display. I first thought it was my lighting and realized it wasn't. Unfortunately, I didn't see this video until I had purchased this model already. Wish I would have seen this video at the time. Well I finally sent it back and got a refund. The Yamaha PSR-EW425 is on backorder everywhere as of 1/4/2023, but I'm hoping to purchase it when it's available!

[@yamahamusicians]

Thanks for highlighting this Jeremy👍Unfortunately quality control at Yamaha seems to have slipped somewhat over the last couple of years. Most of their products are fine but there are design or production faults they do have a habit of putting up barriers to a resolution. They either blame the customer or just refuse to acknowledge there is a problem at all. This was the case with the well documented MODX88 noisy keys issue and despite so many having this fault the company denied there was a problem. To their credit they did still fix this "non existant fault" for customers even out of warranty. The display fault on the PSR-E473 display should not have made it through to production. Yamaha should get on top of it, admit it is a problem and sort it out. All companies have issues from time to time. It is how you deal with it that counts and right now, Yamaha are not dealing with these things very well at all.

[@JeremySee]

My sentiments exactly. Huge production do mess up some things but the thousands of units with glaring LCD fault shouldn't have left the factory.

[@PamelaSmith20010]

Thanks for the heads up Jeremy you’re an honest good reviewer

[@bobcole612]

The problem isn’t with the LCD display, it’s with the logic circuit or power regulator that feeds current to the display. Right now I’m looking at either a Yamaha P45 or Korg B2. If that’s the attitude Yamaha has towards customer service, it looks like I’m going Korg.

[@sonic2000gr]

I was thinking the exact same thing, logic circuit design. Is the problem there from the start, or is it developing over time? If it developing over time, the logic circuit may have a flaw slowly killing the LCD (probably feeding it DC voltage, LCDs absolutely hate this and will very shortly start fainting)

[@brianstewart1205]

Exactly. A flaw in the circuit design is most likely not allowing the proper amount of current to reach the display.

[@sudahgilamakingila]

I think the electrical traces that connect to e373 motherboard pcb are too thin because having suffered electromigration. It seems Yamaha got an engineering design failure for PSR-E473.

[@this.is.shashwat]

wow so many knowledgeable engineers that are passionate about keyboards and music

[@mrchow3233]

One thing I can say, is Korg’s customer service has been great. I had a couple questions regarding a keyboard twice. And each time I emailed them, Korg replied back the next day. Yamaha on the other day, hasn’t replied back in over a month.

[@johnhorazy12notes]

Thank you for your service to musicians. There has been for generations two sides in music. One side goes from student to professional musicians, entertainers. The other side is the music business, from manufacturing instruments to the recording and promoting of recorded productions. In business, and not all yet many lack compassion towards the musicians no matter what level of ability you play. Obviously this issue is one of them. As in any business industry Yamaha being one of them use trickle down technology where a student can end up with a warehouse of keyboards. As the student develops so does the profit margins increase. By the instrument developers and makers. It’s our world and this is the way it is. Yamaha has been a two headed leader. One historically overpriced. And Two Trickle down technology. To tell the truth Yamaha is not the only keyboard doing this, yet Yamaha leads in this negative distribution of business practice from the eyes of a keyboard player of 60 years. I am in my 70’s. Your video is great, you provide a wonderland service to musicians from student to professional. I am sure there are thousands of musicians on plant earth who are aware of music instrument makers. 🎹🎶❤️

[@theloniouscoltrane3778]

Thanks. Please recommend a digital piano brand other than YAMAHA.

[@WillyGoyzueta]

Thanks a lot for the important information Jeremy!!!

[@Gearsandco]

I was done with yamaha as soon as i got my hands on the Roland FP-10 and i was so impressed with the action action it felt way more premium than my more expensive Yamaha DGX 660

[@amitdas1967]

Thank you..i too had to go through this problem.

[@ER-bg9bo]

Thank you Jeremy, good to know, I'll tell my other students in my music scool... As a electrician i assume it will be a IC in the specific powersupply for the screen.....it s a no go that behavior... Greetings again from Germany 😉🤗

[@TrazomGV]

Well, I must say with regret that few Yamaha pianos I recomended to friends showed rather quickly failures on LCD screens, but with keys too. That was unimaginable to happen a decade ago. I am using yamaha keyboards for almost 40 years, it has always been a symbol of durability and quality finish. Last time I was testing Montage flagship in music store, salesman told me that the things have changed, and many new producers of musical equipment emerged with high quality products, while good old stuff lately too often neglect quality control issue, especially those who moved production outside Japan. The same is noticeable in car industry, HI-FI audio production and tool machinery. Roland from Italy, Yamaha from China, Korg from Europe, all of them show weak points soon after purchase. But on the other hand, good old models from the 70ies or 80ies jump heaven's high in prices on e-bay.

[@heroknaderi]

Wow what a nice catch. I was at my local music store and kinda noticed this at the one in the store. i was not sure what it was until i saw this video. Thank you for sharing. And hope Yamaha can fix it.

[@glennang6728]

thank you. this is really appreciated.

[@jeffeason853]

I also have purchased approx 30 keyboards over past 20 years. Almost all were fine but I experienced bad display screens on 3 keyboards - and all were Yamaha keyboards. One was on a keyabord that was over $2000 USD. Most Yamaha keyboards are fine and I continue to purchase them - but Jeremy is correct that you cannot rely on Yamaha customer service. It is ABSOLUTELY CRITICAL to purchase keyboards from a reputable dealer. In the US, Sweetwater provides a 2yr warranty. Also many credit cards will provide extended warranties as well. Buyers - protect yourself!

[@DJIncendration]

What was the keyboard that was over $2000?

[@ly8370]

Glad that I went with the Casio CDP-S110 last month. No flawed LCD to worry about.

[@josephvhoang]

Thank you for your report.

[@ausojz]

Thanks, I finally find this video. I have the same issue with my psr e-473 Indonesia. I will try to contact Yamaha service center for this.

[@Rishi_Soulful_Music]

U are very right. I have the same keyboard with same issue. The keyboard is super feature rich but they cant fool around with this. Thank you for voicing this issue.

[@JeremySee]

You need to make sure Yamaha change to a new set for you.

[@ThamilNesan]

Hi Jeremy thank you for bringing up this issue through your KZbin channel to know Yamaha's electronics defects I like your videos 🤝👏👏👏 I believe Yahama will listen and make the customers happy in the meantime I want to know is there any problem or issues on this PSR SX 900 series in these days ? I'm thinking about this model to buy It's 2300 Canadian dollars now

[@squeakD]

Sounds like a bad batch of screens, and Yamaha does not want to replace them. Yamaha hasn’t always been this way. I remember when one of their employees was a member on the General Arranger Forum on the SynthZone. I found an issue years back that affected one of their budget 76 key digital pianos (NP model), and after posting it online in forums, a Yamaha tech reached out to me, and got it fixed.

[@stevewebb7126]

Yamaha need to be careful , because if they lose the confidence of the public in their honesty ,and workmanship. These days Casio equals Yamaha so they could lose a lot of custom.

[@jamessievert9813]

Thank you, Jeremy.

[@birdsoldtimegospelmusic]

This is disturbing. I have a ton of Yamaha equipment in my studio and love all of it. NONE of it has ever needed repair other than internal battery replacement after years and years of use. I have a Yam DM2000 board (which I dearly love by the way. All card banks have been filled out and has the optional meter attached, all work flawlessly. 48 dedicated tracks in and out of my computer via Hammerfall lightwire interface.) that is going on 20 years old and it still works flawlessly. Please Yamaha, don't became another also ran company!

[@ivanknjezevic4840]

would you recommend building a similar system these days? idk if i would ever need so many channels, but i have an opportunity to snatch a lightly used dm2000 with meter bridge from a tv station (i won't get it for peanuts but it's cheap for what it can do) and all i want out of my setup is stability and reliability.

[@pamelak3800]

Thank you so much since you're my go-to expert! I just bought PSR E-473 and sent it back! It doesn't seem to have that display problem but I don't want to take a chance for future. I just wonder what you recommend instead, cuz I need a mic input? ( Recommendations, I read your's. Thinking about the Casio LKS 250 or LKS 450.

[@patrikknoerr9777]

My PSS 780 is very fine and the two-digit display flawless and a source of joy. Maybe one should wait 30 years to appreciate Yamaha's greatness.

[@chrisdigitalartist]

Hi Jeremy! I have been watching your videos for a while now and I am a new subscriber. Fortunately, at least so far, my screen is normal on my e473, but I have a USB issue. It will not read ANY file. I always get NoFile error even though I have the correct formats and everything. I am curious though...was the display an issue out of the box or did it just end up like that after a few days, weeks or months?

[@Marcus-us3ws]

Amazing from a brand like Yamaha. I take this opportunity to share with you the very positive and qualitative little experience with Kawai: After the purchase of an MP7 SE, I send a request on the type of connection of monitoring speakers directly to the Japanese site (from Belgium) . Three days later I have a very clear answer from Kawai Germany. Top ! And I'm not talking about the quality of the instrument, the details of the technical manual etc. Top !

[@metubetomuch]

I love my Kawai. But in the past, I have had some great Yamaha keyboards. They have had a great reputation for many years. Kawai originally helped Yamaha get into the piano business. Both companies are known as top piano makers. I know a technician who services all kinds of keyboards, and he said Yamaha is becoming a hard company to work with. They never communicate, take months to receive a part, do not want to pay contractors for warranty work. He is dropping them as a service company after many years. I hope they get back on track, it would be a shame to lose a once great company.

[@immanuelchukwudike]

Thank you for this info. Not just Yamaha e473, Yamaha e463 also have flaws, it has memory issues the memory sometimes doesn't recall user settings, and songs recorded on it whenever the power goes off and on again. Not just that it has an unending key problem, a problem of dead keys which keep repeating at 2weeks Interval plus the board issues... I was hoping that the successor being e473 would fix this things but it's even worse think I'm gonna leave Yamaha products for good!

[@philippequenin6656]

Thank you for letting us know.. The E473 is a keyboard I was looking for, so I will keep my E453

[@dhinpatriorronaldofficial2963]

Thank you so much for this information.. @Jeremy

[@Marbles35]

I am lucky. I got a good PSR-E473. Love it. Great piano's organs, strings. Great effects.

[@SwapnenduKar]

When did you buy it?

[@DaMatta11]

I have to thank you, just in time!. Today I was going to buy my keyboard on yamaha fortunately I took a last check here and now I'm going to search for an alternative, Casio or another brand!

[@docjun3588]

i was thinking of buying e473 but i postponed it. i use a kawai ps100 at present and have no problem at all. thank you jeremy..

[@sirram_e]

my e343 from a long time ago had the same issue... i just gained som muscle memory with the menus and it was totally fine.

[@VILCAPAMPA]

OMG I just bought mine. I am quite worried because I got it with the best of expectations and even sold my 463. Greetings from Colombia in South America and thanks for the info.

[@mancar15]

May luck be with you!!! Saludos desde Venezuela

[@VILCAPAMPA]

@@mancar15 Saludos hermano venezolano.

[@AlpineJennings]

I’m in the USA and I purchased an e473 based on excellent reviews. Had a Korg EK-50 before and promptly sold it to finance the e473. My e473 has the display problem and although the instrument is useable, it’s not right for a new keyboard to have a marginally readable screen. I’m wishing I had the Korg back.

[@JeremySee]

The E473 is an excellent keyboard. The flawed screen happens to random batches. Ensure you get a replacement with a good screen and everything will be fine.

[@jonos138]

Good job Jeremy, for calling this out. Its a sad reality that a lot of companies have poor customer service when it comes to problems. When we see products advertised, they often hype about things like 3 or 5 year warranty for peace of mind. But the reality is, when you have a problem that needs fixing, you often have to take or send it back to the store where you bought it, or if store warranty has passed, your left with the worrying fact of returning the unit abroad to the manufacturer, which is costly and in either case, your left without something you payed for, for months on end. I've heard stories of return fixed products being battered around and looking more worn than before they were sent. Some not even fixed. I think a better system needs to be put in place. If a manufacturering defect occurs in the first 3 years, it should automatically be replaced from the store with same or similar value item. Consumers don't have money to waste, and poor service from companies like Yamaha will only result in less sales in the longrun. Yamaha needs to hold up their hands and admit the problem. Not treat its consumers as if we are stupid.

[@JeremySee]

Well said! I'm unfortunate to live in a place where warranty is a paltry 6 months or 1 year.

[@jonos138]

@@JeremySee Oh my, that's totally unacceptable for a brand new item. I think as consumers we all need to band together and show we are not going to accept shoddy workmanship and/ or poor customer service. 👍

[@vrenews]

After watching lots of your videos, I was undecided betw. 473 or casio Lk s450(I like to have the option of a mic input) I went with the Casio though. Thank you v.much for sharing things we can't find on other channel🙏🏻😊

[@pamelak3800]

Lk s 450 better than the lk s 250?

[@nicolasinvernizzi6140]

@@pamelak3800 LKs450 is a version of the cts400 with light keys. the Lks250 is a version of the cts200 wich is an older model.

[@vito_keys]

Interesting issue, it reminds me of the display flaw seen on the PSR-S900/S700 back in 2007-2008. Even as a 11-year old kid back then, I was really annoyed by that display problem. I decided to get a replacement LCD and the same problem persists again. With no other choice, I sold the S900 in an imperfect condition and with the money I received from selling it, I switched to the much cheaper PSR-S550, which was recently released in 2008.

[@makximumlive]

You can still get one of the PSR-XS series of keyboards. The screen is better...

[@vito_keys]

@@makximumlive I already have SX700 since 2019 and working fine for 3 years now

[@DiegoDourado]

That's why I preferred the ew410. I'm happy and satisfied.

[@Piano.Musikk]

This is an amazing share! I hope you have an amazing day

[@danielreznikov6768]

Hello, Jeremy. Thanks a lot for your perfectly doing job. I've been almost on a way to purchase Yamaha PSR-E473, but after your information i stopped it. I'm weighing to buy Korg EK50. Your opinion is very important for me - Is Korg not too old ? Could you compare EK50 and Yamaha E473? Thank you so much in advance.

[@arieldelossantosjr.2900]

thanks for the info Michio Kaku

[@techkaloan]

I should have watched this before purchasing. I just bought a PSR-E473 yesterday and got the same display issue.

[@LionelN]

Maybe they still did not understood the root-cause. I wonder if the MainBoard PCB is the same (or same revision) between the two PSR; if both are manufactured on the same production site. Also, if there is a difference in the tolerances of the plastic meca for the top cover that supports the LCD and front panel. I think especially about the pressure on the LCD contacts or the conductive ribbon, that could affect the lcd signals. Other things could be linked to the component shortage, and rather than stopping the production, they prefer to go on producing, with an alternative component, that is not in the full range specs. In any case, the way Yamaha handles this issue is not at the expected level, especially when we consider the -up to now- good image we usually have of this company and their products.

[@nathanieljohnjohnmusicscho6642]

yes. i am also find out the same disply mistakes from my studend keyboard. last month

[@mfunk40310]

Hi from GER. got my 2nd psr-e473 today til now no issues with the display, 1st one had the same issue as you described it

[@thelastgatoo3089]

Thanks bro for the Info ! ❤✌🏼 Love this keyboard😞, I think the EW425 is my choice..

[@adharyanto]

EW425 has the same issue as well, my EW425 is the example.... I have claimed to Yamaha...

[@Tomtycoon]

It's time Yamaha stops using these cheap screens, and start using actual pixel screens in all models, or at least in mid-range models like this. We are not in 2002 anymore.

[@MERCEDES-BENZS600GUARD_V12]

Interesting. Thanks for bringing it up. Perhaps it would be an even bigger issue if it were to happen on there more expensive models, but as long as the playability of the instrument isn't efected personaly I wouldn't call it a big issue, but yeah they should do something about it🎹🎶

[@PastelComGini]

IDK, there's something wrong with the display or associated parts. What if it fails for good? It'll be a bit hard to operate de keyboard, unless you don't use any option and just change programs.

[@MERCEDES-BENZS600GUARD_V12]

@@PastelComGini yeah I already asked someone about the fungtions of the screen. Let's just hope this won't be a problem with more expensive models in the future, and Yamaha will do something aboutit. He, and meny others mentioned the only problem is the colors in the display are uneven not the entire screen whent black🎹🎶

[@Donato_Lix]

Hello, I have a question for you, has this keyboard still had problems currently or is there no risk of errors?

[@lifesabeach8133]

People may not realize how brave it is to call out a big company like Yamaha. It's important that you are paying for what you review with your own money. Frustrating that they would treat you, or any other loyal customer with such disrespect. Thank you for posting this video and even with all the reviews and information we gather before we spend our hard earned money... the saying still goes "buyer beware".

[@JeremySee]

Well said!

[@DJKickstarter]

I feel with you, about 15 years ago I bought a Yamaha MM6 and a few years later, the LCD display screen began to show error on one half of the screen. There where nothing to do about it.

[@WinslowCat]

It can't be any scarier than the PSR S series "internal hardware error" message. Thankfully my s975 has never done that after 5 years of owning it. But I've seen those videos and it makes me afraid it will happen to mine. It sucks to see a premium product potentially fail for no clear reason. Hopefully that's fixed with the SX series.

[@VB56100]

Thks.

[@linesproject2405]

Yes.. Mine also with the same problem.

[@ryuueda4061]

It is sad to hear that Yamaha would release this especially on the PSR series. My PSR-E473 fortunately doesn't have this issue, but it sucks to hear that a lot do, especially knowing that it was done on purpose (Releasing the defective LCD ones). I hope they would listen and stop production and fix the issue somehow.

[@BehrangAjam]

Hi Jeremy. 1. Love your videos 2. Are there any other keyboards out there in the market (Yamaha or else) with 2 sets of DSPs like psr e473/ew425?

[@jeynerubaldo]

hola jeremy cuanto tiempo pasa para que presente este problema,, yo lo compre hace dos dias. gracias

[@Mah_glory]

Hi Jeremy, Can you recommend the best Yamaha keyboards for a beginner??

[@silambarasan__rajendran]

I bought Yamaha PSR-E473 one month back In India after watched your videos but I have no issues with my display till now.

[@JeremySee]

It affects random batches of PCB boards. You are lucky

[@RikMaxSpeed]

Not what I was expecting: you need to test the herbed on the MODX range!

[@cherylcuttineau7916]

I have read the negative reviews of Yamaha Customer No-Service on other channels, and it makes me not t want to buy their products. Donner and Roland, on the other hand, receive high marks for their service and attention to customers.

[@sciencemansandera]

OK Jeremy I consider you the man on this stuff After this issue do I get a Korg ek50L or yamaha psr E473 or audio monitors for a korg kross 2 61 ? I want easy to operate no problems it would cost me about same?

[@GloryToGodAmen]

Hi. I never had a LCD problem but l had 2 Yamahas with problem keybeds. I am now going for a Roland fp60x instead of the p515.

[@JellyMonster1]

Well said.

[@adrianstasiak423]

I was sitting next to my yamahap45 and the notification of this video made me feel pretty scared

[@nicolasmogensen8727]

It looks to be limited to the e473 or I'm sure we'd have heard a lot about the issue by now. I'd guess it's something to do with the electrical wiring or chip, since the display itself is identical to the 425 where no issues are found. It's also likely to be a difficult fix or Yamaha surely would have done it by now. I'm guessing it's chip related since they're hard to get now and expensive.

[@dj_grilo]

My E463 has a different problem with the LCD. Just a minor glitch in the 3 digit counter at the right of the screen, when the rhythm is playing, the third digit segment doesn't lit properly. It's not a big deal, but it came this way right out of the box. I will definitely not be keeping this keyboard around much time as my older Roland E-30 is. Very disappointed with Yamaha too...

[@ultralightflyer]

I had that problem but the shop colected the instrument, took it to assistence and solved it in less than a month and delivered it back to me.

[@pf_masa]

My PSR-E473 also lost most of its LCD after 8 months of purchase, so I sent it in for repair yesterday. from Japan.

[@JeremySee]

Do update if the replacement lasts. 🙏

[@kelechi9438]

Thank u so much sir

[@kelechi9438]

U just saved me from disaster of 473 because I was about to purchase it until I saw ur video but now I bought 463

[@alanawright5586]

Thanks!

[@JeremySee]

I appreciate it.

[@juancarlosalejoelfresa7922]

Nice bro🎶🎵💯👌

[@jamalsaad5885]

Heard soon yamaha lauching GENO 2. would be glad if u can give review about this. Thank you😊

[@shivareddy128]

I am going to buy this on next week..will you suggest me to buy or shall I go with the i500

[@visiblepixels4632]

Just wanted to thank you for not only recommending this keyboard in the first place (I bought one last year, it's great!), but also giving this issue public exposure. My LCD screen faded, and when I did some research, your video was among the first bit of corroborating information I found online. I contacted Yamaha, and they evidently knew right away what my issue was. I took it to a Licensed Yamaha Servicer in my area and they replaced the LCD screen free of charge (it was under warranty). For the record, they replaced the LCD screen with an actual numerically NEW LCD part - it was not simply a replacement of the old LCD. I noticed you mentioned this might be a voltage issue (?) but my hope is that this fading won't happen again.

[@JeremySee]

Great update buddy!

[@visiblepixels4632]

@@JeremySee Yes! The new LCD screen part arrived from Yamaha faster than I thought it would - and the tech performed the swap the same day while I waited. I'm not happy about the issue itself, but at least it was finally addressed by Yamaha. Again, I'm hoping this new screen doesn't fall victim to the same issues. If there's any maintenance tips you have, I'm happy to hear it ! lol

[@philiptm1243]

Well said Sir..they are destroying their brand name..Now Casio n Roland more reliable..

[@augustinenathan266]

Korg Roland Yamaha all are following same strategy

[@philiptm1243]

@@augustinenathan266 Then better go..for some new brand..Casio is very good in after sale service..

[@jessihawkins9116]

@@augustinenathan266 I remember taking apart a Korg M1 a while back and the board said Yamaha on it 🤨

[@equinoxpete]

Thanks for warning us. I was looking at the 473 but now maybe at 425. Can you with these keyboards record yourself playing and singing and also can you overdub at one lead vocal track on finished song? Thanks for doing your videos.

[@zackimhorsford3737]

Thanks Mr Jeremy I Want To Make A Video On This Because I Want To Make A Video And This Can Be A Flaw On The E473

[@garycitro1674]

I've never heard of a recall on a keyboard, But keep fighting the good fight, I guess. What I see here is an opportunity for good deals on used or clearance 473s.

[@trsarathi]

Good video. People should NOT accept bad quality. Stop buying their products, if they don't make a recall. I have had a worse experience with Sony and I stopped buying their products. Name / popularity doesn't mean they can give us ****.