absolute legend thank you! had the same fitbit for many years and i wasnt ready to part with it when it was unresponsive this morning. worked a charm!
@TheTechGuru5 ай бұрын
Glad it helped. You're very welcome 👍
@beatri45453 жыл бұрын
Thank you so very much!! I searched the internet on this subject and got very confusing information, even telling me the option to restart a Fitbit Charge 2 is not an option. Your video solved my issue!! Thank You again!!!!
@abbydelgado30884 жыл бұрын
Thank you! My phone did a system update last night and after I unplugged my watch this morning, the full battery status was stuck on the screen and the app couldn't find my device. I thought for sure I had to buy a new FitBit, but your instructions saved this one. Yay!!
@TheTechGuru4 жыл бұрын
Hi Abby Delgado. Many thanks for your feedback. Glad the video helped 👍
@TheGgbears2 жыл бұрын
8 H9g Hong uj I
@Millerman845 жыл бұрын
Big thanks buddy... charged up my fitbit after a few mnths out of the gym... had switched mobiles in the interim... and stated it needed a software update on the device...wouldnt sync...wouldnt even pair let alone update... restarted using your process and was synced and updating in under a minute... so a massive thank you... just saved me a wad of cash buying a replacement
@TheTechGuru5 жыл бұрын
You’re welcome. Glad the video helped 👍
@arlacasey5378 Жыл бұрын
Thank you so much! Totally resolved the issue I had with Fitbit not syncing to my phone. : ) Only wish I had found your video sooner. Would have saved me the ridiculous amount of time I spent searching for what you would think would be a very simple thing - how to turn something off!
@TheTechGuru Жыл бұрын
Thanks! You're very welcome
@roxanneroxanne82673 жыл бұрын
Thank you. That actually worked for me. You can plug into any USB outlet, not necessarily laptop.
@gcnil4 жыл бұрын
THANK YOU!!! Ive been two days trying to get this worked out. nothing on my Fitbit helped, no other KZbin videos either.
@TheTechGuru4 жыл бұрын
Glad the video helped. Thanks.
@jennifersmith481 Жыл бұрын
Thank you! My Fitbit seemed completely dead and I thought I was going to have to replace it, but this did the trick.
@mariachavez56505 жыл бұрын
Thank you for posting this video. My watch was not synching. This worked immediately.
@chrisorso52215 жыл бұрын
Same
@danacoe48172 жыл бұрын
Best source for restarting, and easy too.
@chrismartin73934 жыл бұрын
Can't understand a word (not your fault) and even if I could you talk way too fast. Went to the website from the link you gave and my problem was solved. Thank you very much. Appreciated.
@RebeccaFielding-p1j Жыл бұрын
Amazing, thanks! This fixed the heart rate not working, cheers!
@pkw204 жыл бұрын
Many, many thanks for this video. Clear, simple to understand and it worked. Unlike some others, you instil confidence.
@TheTechGuru4 жыл бұрын
Jan Kaye - Many thanks for your kind comments and feedback. I appreciate it. I'm glad you were able to restart your Fitbit. Thanks! 😀
@Garyomer3 жыл бұрын
Solved my problem. Thank you very much!
@dorio82285 жыл бұрын
You seem to be very knowledgeable, but you don't project your voice when instructing and I could barely understand half of what you said. Luckily, I could get what I needed by watching the video. Thank you.
@benniesdad15 жыл бұрын
Thanks. Corrected my crazy display with the first reset.
@TheTechGuru5 жыл бұрын
Hi Donald. Glad the video helped you. Thanks.
@rockergal10113 жыл бұрын
Okay my problem isn't that my Fit-bit 2 isn't chargeing/synching it's that I can't get anything to pop up on the screen one day it was working, just fine I had put it on the charger overnight then the next day it wouldn't work it does glitch a bit when I touch the screen but pressing the side button does nothing for me i've had it for about a year tho I wouldn't say it has major water damage but it has gotten a lil wet in the past. Any help suggestions would be appreciated
@carolgolwas10284 жыл бұрын
It worked! Thank you so much.
@TheTechGuru4 жыл бұрын
Great to hear! You're welcome. Thanks.
@mamalionness3 жыл бұрын
Thank you.
@TheTechGuru3 жыл бұрын
You're welcome!
@jtenuto2 жыл бұрын
Brilliant!
@TheTechGuru Жыл бұрын
You're very welcome 👍
@joanneramsey77232 жыл бұрын
Thank you!!!!
@lilyjack00364 жыл бұрын
I tried this and it's still completely dead. Any more suggestions, or is it simply a victim of planned obsolescence and I will have to shell out $$$ for a new one?
@MaheshSingh-il5et3 жыл бұрын
Very nice idia sir thanks
@TheTechGuru3 жыл бұрын
You're most welcome.
@RobertB565 жыл бұрын
For fuck sake took 4 minutes to do a 20 second demo with
@ghaatakhb5 жыл бұрын
4 mins of yada yada yada
@hardeepsinghkanda52732 жыл бұрын
Sir , I haven't used the watch (Fitbit charge 2) for past two years And I tried your tutorial but I am unable to see a Fitbit logo as our watch does I had even cleaned the charger and the watch but it just showed low battery level icon , then shows full battery level icon. But after removing the watch from charger it doesn't work and again shows low battery level icon on charging Please help me what to do now
@doodohajjihassan63394 жыл бұрын
Thanks dear.
@TheTechGuru4 жыл бұрын
You are welcome!
@margarethubbard59954 жыл бұрын
Fantastic you are the best. Now working😘
@TheTechGuru4 жыл бұрын
Great. Thanks 👍
@moihicks65174 жыл бұрын
Brilliant thank you so much
@TheTechGuru4 жыл бұрын
You are very welcome 👍
@bettybusch28752 жыл бұрын
great video will give it a try
@TheTechGuru2 жыл бұрын
You're very welcome.
@DominicDSouza4 жыл бұрын
Thank you. This was really helpful and clear!
@TheTechGuru4 жыл бұрын
Glad it was helpful and clear. Thanks!
@josephgriffin17332 жыл бұрын
I've tried to restart my fitbit charge2. Had it charging overnight. Still won't start up. Tried plgging it in my laptop still nothing
@Hairdoc115 жыл бұрын
This didn't help me, I followed your steps and my Fitbit must be having a fit! The battery icon is stuck on the screen. I phones just had an update and it effected the connection with my Fitbit. I can't get it to work
@TheTechGuru5 жыл бұрын
Hi Linda. May be IOS 13 update where known issues. This link may help you - community.fitbit.com/t5/iOS-App/Syncing-issues-after-updating-to-iOS-13/td-p/3774167. Hope you manage to sort. Thanks.
@TheCaincj3 жыл бұрын
I have done a reset with the same results just connecting to a usb charger not a laptop. I.e. you don't need a laptop to do this.
@TheTechGuru3 жыл бұрын
Thanks for sharing Christopher Cain 👍
@mahibagur2964 жыл бұрын
Thank you very much... you saved the day...:)
@TheTechGuru4 жыл бұрын
Happy to help. Thanks 😃
@julepontz Жыл бұрын
Nothing happens to my fitbit charge2. Even after the logo appears.. Remove charger. Still screen not showing anything... Done for many times.. 😢
@miguelc93584 жыл бұрын
Didn’t work still have black screen :( I can feel the Fitbit 2 vibrate and it is connected to the phone Bluetooth but still black screen.
@TheTechGuru4 жыл бұрын
Hi. Could it be a screen problem? Best to reach out to Fitibit support. This link may help - community.fitbit.com/t5/Community/ct-p/EN#support Thanks.
@miguelc93584 жыл бұрын
@@TheTechGuru no, unfortunately I believe in took in too much moisture got into the device. It no longer works. Had to replace with a new fitbit 4. Thank you for the response.
@TheTechGuru4 жыл бұрын
You’re welcome 👍
@carrollwoodtoastmasters73093 жыл бұрын
@@TheTechGuru Doesn't seem like Charge2 is supported anymore. My problem is I replaced a cracked screen and now the Fitbit Charge 2 doesn't reset. I've waited until it was fully recharged and tried pressing the reset button on the side for 5 seconds as well as 15+seconds. I feel one vibration after a couple seconds BUT still just a black screen. From my smartphone I can tell data is being recorded.
@hannahgibbons28112 жыл бұрын
What if I can't get any response with action
@sreenumad94443 жыл бұрын
Sir fit bit charge 2 not charge not on please help me
@lindypenfold96002 жыл бұрын
my fitbit charger has no restart button all lights flashing in charger
@georgeetboom77194 жыл бұрын
Ive done this and it still doesn't sync to my phone
@TheTechGuru4 жыл бұрын
Hi. The Fitbit website has some useful information on syncing devices - help.fitbit.com/articles/en_US/Help_article/1866 Thanks
@kathleenfitzsimons33884 жыл бұрын
did all this, saw logo etc but clock is still 14 minutes slow. Any other ideas?
@TheTechGuru4 жыл бұрын
Hi Kathleen. If you've restarted and the time is not correct, I made a video on how to change the time on a Fitbit - this video may help you - kzbin.info/www/bejne/nGi8Z2hpm82gmqc Hope it helps. Thanks.
@anime174you5 жыл бұрын
It didn't work and I unpaired my device what now
@TheTechGuru5 жыл бұрын
Hi. Sorry to hear that you're having issues. You can try this on the Fitbit site for syncing - help.fitbit.com/articles/en_US/Help_article/1866 or reconnect app community.fitbit.com/t5/Charge-2/My-Charge-2-won-t-reconnect-to-the-app/td-p/1678089. Thanks,
@RichardCockerill5 жыл бұрын
me too
@ahmahpremium33354 жыл бұрын
@@TheTechGuru I combined your advice with the advice on the 2nd link you shared and it worked. I restarted the fitbit but that didn't work. I then unpaired the fitbit from my phone and went into the app to pair it again while simultaneously restarting the fitbit following your instructions. It searched for a long time and I pretty much gave up. Then all of a sudden, it found my tracker! And some time afterwards, a code appeared on my Fitbit! There was another very lengthy delay and my Fitbit is synced again for the first time in a very long time! THANK YOU!
@Joshuajande Жыл бұрын
Yes I know it’s five years later, but it’s not charged-
@TheFamilyshow5 жыл бұрын
How do u reset to new if u wanna give it away
@TheTechGuru5 жыл бұрын
Hi. Thanks for your message. It's not straightforward. Here's a link to the Fitbit site - hopefully this may help - community.fitbit.com/t5/Charge-2/Factory-reset-Charge-2/m-p/1588979
@sekerportakalivezeze4 жыл бұрын
it is not working, i did the same, i saw the fitbit logo but it didn’t work
@TheTechGuru4 жыл бұрын
Hi. Fitbit have some useful help pages on their website. I sometime use it - help.fitbit.com/?cu=1 Thanks
@jimmyross43525 жыл бұрын
Very helpful thank you ,this worked. Love you're accent BTW !
@TheTechGuru5 жыл бұрын
Thanks! You're welcome James.
@mm-hq4qh3 жыл бұрын
It workes beffore but not anymore..
@DoubleIronmanMS4 жыл бұрын
...and how you reseting on factory default? FACTORY RESET?!
@dualitybreaker89434 жыл бұрын
As far as I know, charge 2 does not come with a factory reset. The max one can do is to un-pair it (i.e., remove your tracker from your account under Fitbit app) and pair it back (add the tracker back to your account under app). And I am not sure if this achieves what you want !!! But also, be aware, there are chances that after un-pairing the tracker may fail to pair back to the app especially if your android is latest and gets updated regularly. This situation needs further troubleshooting as shown under kzbin.info/www/bejne/j4O6mWaaaNylj8U
@pmich40045 жыл бұрын
Restart not a reset!
@TheTechGuru5 жыл бұрын
Thanks
@gingeronlinecoach77744 жыл бұрын
I let my Charge 2 completely die and now it stuck on Nov 4, how to get back to today my computer says it is connected but it will not sync?!?!?!?
@lxndonxotic19033 жыл бұрын
it didn’t work.
@kevinovard83543 жыл бұрын
why a laptop?
@billweaver84525 жыл бұрын
Audio is bad
@maryasamaan45993 жыл бұрын
It's not working
@maryasamaan45993 жыл бұрын
Nvm thank uu
@lcollins54432 жыл бұрын
In
@RichardCockerill5 жыл бұрын
no help at all,i searched fitbit charge 2 froze,got you and nothing,i tried that and she don't work,by the way a long intro ain't necessary bud
@btx57404 жыл бұрын
Blah blah blah 😒
@domodonnell87094 жыл бұрын
Jesus get to the point dude!!!!
@indysingh61454 жыл бұрын
I feel sorry for your mother.
@chrismartin73934 жыл бұрын
Not a necessary comment.
@toniaeverett9715 Жыл бұрын
My fitbit is showing the battery icon. How can I get it off?