"They Disrespected My Time, So I Left Them Without Heat!"

[@WWHVAC]

Hey everyone, I put a lot of time and effort into creating this content, and I’d really appreciate your support! If you enjoyed the video, please share it with others who might find it helpful. Here’s the link: kzbin.info/www/bejne/aqmmc2Z-mdSLacUsi=3cHB5kKSp8WSmgtg. Your support means the world to me!

[@robertbennett2180]

I was out of town today and I was laughing so hard all day when u left them without heat that was funny as he'll sence they disrespect your time I was laughing for hours and hours it's so funny

[@emoneyblue]

Walter, you had me rolling bruh, "I hope it's 20 degrees this weekend" lol thanks for sharing.

[@2lilangelwingz]

I work as a dispatch supervisor for a hvac company, and there's nothing that irritates me more than when they disrespect your time. Well, that and the entitlement from some people. I laughed when you said no time to go to the supply house. It's the story of my life. It's amazing how people think you can fit a warehouse full of parts in your van lol. Keep up the great work.

[@WWHVAC]

I bet you have heard it all!

[@jasony9047]

You handle it with tact and professionalism.

[@WWHVAC]

Thank you!

[@Garth2011]

It never fails, some folks think all you need is a few minutes and all the parts that will be needed are in the service vehicle. I have to agree, when people confirm a time, they need to be within 5 minutes late or anytime early. These trucks don't run on cheese you know ! Especially when its a lease the people need to be dependable. Apparently water there is expensive, no one has green lawns. I'd get her a new thermostat too mainly because that could be justified with the board as well as her push button concerns. I agree with the idea of taking care of your management companies on some of the little things, they have a big foot print of properties and can keep WW HVAC busy when other sources might be slow. Not only that, the more you do for them and the longer, the more familiar you are with the properties and way less "Chuck in the pickup truck" experiences.

[@WWHVAC]

Thank bro. Well said!

[@JakePorterHVAC]

Dealing with customers is the hardest part of running a business. Lots of different personalities to deal with and people are typically pretty frustrated when their AC or heat is torn up. I have noticed that people seem to be more agitated than ever before around me with the economy the way it is now. I have been hung up on in the middle of conversations with people when they hear I can't make it to them right then and there or if they don't like my price to show up they just hang up. Never been price shopped so much and never been treated like trash so much. It has been an interesting year for me. I would still rather work for myself than someone else though. Thanks for the video and stay safe out there.

[@WWHVAC]

Thanks for sharing Jake..I wish you were still sharing your HVAC business experience via KZbin.

[@JakePorterHVAC]

@@WWHVAC I am. Deleted my old channel along with all of my videos to get rid of the custom URL with my trail name it. Started a new channel with a different email after about 7 months off. I have been posting some videos, but not much. I only look at KZbin now as a free advertising source. Not sure if I will monetize again even if I hit the requirements. Haven't decided. Don't know what I really want to do with the channel either.

[@WWHVAC]

@JakePorterHVAC Alright, good luck with your future endeavors

[@curedham2963]

Totally agree, im an auto glass tech and since covid people have completely changed. A lot of people moved here as well and a lot of people left.

[@kens.3729]

You’re a Straight Shooter and an Experienced HVAC Tech. 🤔👍🙏

[@cancorp29]

Yep, I will wait no longer than 10 minutes and I'm gone. You were far more patient than I would have been!

[@Garth2011]

Well, it did say 3 to 5 PM. The 3 PM response was from a third party so the more people involved the less accurate.

[@cancorp29]

@Garth2011 true.

[@StonedYoda84]

This is why i went to commercial refrigeration.. cant stand dealing with homeowners or property management.. not to mention attics and crawl spaces.

[@HunterC99]

Would you recommend switching from auto tech to hvac tech?

[@cilopez155]

Do it bro, I started off in the auto industry then switched over to hvac.

[@WWHVAC]

HVAC all day!

[@Gametight601]

Hvac is gold my brother!! Just dedicate urself to it

[@terrencewilliams9764]

I’m in facilities maintenance and I’m thinking about full HVAC

[@KickingAndGoals]

I work in building maintenance and honestly considering to join the union through a HVAC vendor we use currently for the property.

[@renj6531]

when people say 15 minutes they really mean 45 and when they say 30 minutes they mean an hour or more

[@trinito97]

I hate when people thinks you have to wait for them. And waste your time and they expect you to not charge them When it get very busy I give them 4 hour window and we ask for a credit if they miss the appointment we charge them for the trip

[@alcoholik909]

Checking voltage meter set on amperage 😂

[@WWHVAC]

🤣

[@MW3player954]

Man I was dying on that point 😂😂

[@charlesmcadory8286]

Most delivery companies give you a 12 hour delivery window and the day before they will give you a 4 hour delivery window. So you giving them a window is not out of the ordinary. You go.

[@BrianG-x4u]

I was repair for ATT customers priority customers had a 4 hr window. And when a fiber optic line goes down the entire business is down they have no service.

[@WWHVAC]

Thanks for sharing. I have AT&T fiber at my resident

[@JustinDulin-ij1re]

Walt said he hope it be 20 degrees this weekend 😂😂😂😂 my damn stomach hurt

[@WWHVAC]

I just be talking.. Wishing them comfort this weekend 😊

[@LadyAngela678]

💀

[@jes6885]

Jobber have dispatchers you can use for your business???

[@WWHVAC]

I have another dispatch team that has access to Jobber and handles the scheduling within the software.

[@HNIC86]

Five o'clock traffic hit different every time man. Even in the morning it be rush traffic 🚦

[@WWHVAC]

For sure

[@MightyR1000]

I guess that's why the door switch has tape on it just to circulate air.

[@WWHVAC]

Maybe 🤔

[@walterrifle2725]

Just another example of somebody thinking, their time is more valuable than yours. I would’ve already left.

[@WWHVAC]

Righy

[@dsmith8425]

@wwhvac ... some people hate you have your own tool bag/ truck ... i wish i would drive another company truck.... Atl Ga

[@WWHVAC]

Real talk 💯

[@curedham2963]

3:18? I would of been GONE 💨

[@erichoward5565]

Dang you waited from 2pm to 4:45pm. You are a good soul. I would have been OUTTIE 5k.

[@WWHVAC]

I arrived a little after 3. I scheduled from 2-5pm

[@WJB613]

Waterhead hvac

[@sly5855]

My company said 15 minutes no show, take picture of door and address, and on to the next one. We do 2 hour windows, not 3.

[@WWHVAC]

Good idea to CYA..

[@renecuevas4128]

My Co after 5 min. Tag it. No home. Go to ur next call. Have a bless day.😅

[@WWHVAC]

5 minutes along time sometimes 😂

[@BELIZEPLAYER]

thats the best. they must not need the service to be late 🤣

[@HNIC86]

Dang bro they gonna have to pay extra service fee for gas ⛽

[@123him456789]

cancelation fee -$25, re-scheduling fee - $10-$15, problem solved 😏

[@WJB613]

Not many choices for cable company. HVAC plenty many!

[@Hopefullymarried]

Bill them for the time…waiting. Time is money.

[@WWHVAC]

Yeah, try getting money, and the unit is still not working 😆

[@sparkey9098]

To me it’s screaming over heat and as a safety measure it runs the fans all the time

[@sparkey9098]

An 11 red flash code on a York furnace indicates that the limit switch has been open for more than five minutes. A possible cause of this error is a faulty limit switch

[@tedhicks5431]

Dont forget to see what's wrong with the meter

[@WWHVAC]

Just had it in the wrong settings. Amperage instead of voltage

[@tedhicks5431]

@@WWHVAC I do stuff like that every once in a while. Suck to have to wait on people

[@dannykeane6565]

im sorry to say its BPT that means they havent put there shoes on yet

[@bymarkhvac64]

Pile of York

[@joedirt5521]

8:00 na you wouldn’t get any business with . 8 hour window

[@WWHVAC]

These are property management and home warranty customer they don't have a choice

[@alexvillanueva8485]

#Htown 🤘

[@WWHVAC]

💯

[@DelticEngine]

No real respect for you, your time, your business, or your personal safety with the mail dumped on the stairs as a trip hazard, and full of excuses as well. You went the extra mile in more ways than one dealing with such people.

[@amirharris473]

Needs CB

[@dlyall26]

I hate to say, but respect goes a long way. To tell someone you are going to be there between 2 to 5 you as a company thinks nobody has anything better to do then sit and wait all day. The time needs to be a little closer together like I can be there between 1 and 2 or 2 and 3, but to give yourself a cushion of that much time, then expect them to be all good with that with no problem if we have to wait then you should as well. It's not only your business. A lot of businesses are getting snooty with their time, so expect what you give.

[@dlyall26]

You said between 2 to 5, so go back and apologize. I'm sitting here listening to you tell them you told her 3 na she said 3 not you.

[@WWHVAC]

A 3-hour service window doesn't mean I'll be waiting in your driveway for 3 hours. I scheduled the appointment with the customer the day before. On the day of service, we send an email and text reminder with the appointment time. When I'm 30 minutes away, you'll receive a text or call to let you know I'm on my way.

[@dlyall26]

@WWHVAC they shouldn't have to wait for 3 hours either, but it's alright it's your business .

[@TheStrawhatboy-s7e]

​@@WWHVACay I so agree with you my brother I mean u the boss and yes your time should be respected at all times you can buy anything else such as parts and materials but you can't buy your time God bless you 😊

[@sherwinalvarez7365]

Another youtube creator calls and confirms before he goes. Steve Lav. You need to do the same. Easily with our folks. You need to be on time, but they dont. Damn shame.

[@aunttriciaattic]

I don't like it. You are dealing with elderly people you had a 3-hour window which you should have been communicating with the people with. Let them know when you were about through and what time that would be and then how much time it will take you to get to their house. People are not considerate on the road you are the fifth person back in the turn lane You aren waiting on the turn light to change green and then the first car in line just sits there after the light turns green. You don't care if you leave people in the cold where is the empathy.

[@StonedYoda84]

You get a window because previous calls can run longer.. empathy? Where is her empathy for the extra customer that could have had their call ran in the time it took her to be late for her appointment? If you have a 3 hr window that YOU requested, you should be home for that entire window

[@amirharris473]

Guys a straight up Azzh@le!

[@dlyall26]

You gave them 3 hours and you won't give them 15 minutes wow

[@chesapeakebayretriever9722]

This guy wouldn't last 5 minutes working for me , terrible tech , no skill and shows poor knowledge of the basics, i have been in HVAC for 40yrs , he aint qualified to carry my tools , sad what this industry has turned into

[@WWHVAC]

Trust me, I wouldn't carry your tools if you wanted me to.

[@xslabcabxhearsex]

Been in this trade right at 40 years also.i would have left 5 minutes of her not being there.this tech waited and found the problem and customer was happy with his service.what more you want.sounds like you just another grumpy old tech who hates all the younger techs.dont give all us old techs a bad image

[@jameswashington1083]

Good he don't work for you..smh..get off thls man channel with that BS

[@WWHVAC]

@jameswashington1083 🤣 It's all good. If you don't have haters, you ain't popping 💯

[@LuisB9214]

Good for you no one asked how long you've been doing hvac for 😂

[@marcusmitchell95695]

White rogers has a universal control board. It’s good to keep a few of those stocked. Comes in handy in emergency situations like that. 💯🫡💪🏽