THEY SCAMMED ME! TIKTOK CRYSTAL LUCKY SCOOP SCAM FROM HIGHLAND CRYSTALS!! ⚠️ SCAM WARNING ⚠️

Hey Loves!
They got me, they scammed me lol! Part of me thought this would happen but I'm still shocked it did! I got completely scammed from Highland Crystals on Tiktok! 10/10 would not recommend!
This video is for entertainment purposed only, its not that deep and it was truly just for fun!
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[@ColdBrewBarbie]

*Regardless of if the scoop was a mix up or not, that's NOT the problem. The problem (the scam) is the terrible quality of these crystals, they claim to only send quality crystals and no damage! Also saying you're getting rhodochrosite or ocean jasper when you're are not is deceptive. I don’t want a refund or my money back this was an experiment to show people you get what you pay for, low price low quality and you're often given crystals that are misidentified, repaired, or fake !*

[@sarahsharp8595]

Thank u for this! I knew it seemed too good to be true. What's the name of your shop? Ive just recently started to get into crystals and looking for legit shops I can buy from.

[@ColdBrewBarbie]

@@sarahsharp8595 coldbrewcrystals.com! or you can find us on etsy at etsy.com/shop/coldbrewcrystals

[@hairproducts7637]

Truth.comments

[@jessileigh5079]

Yes and when they said if you got 6 or 9 you get a skull and if you get a certain amount which I got two and I’m missing my amethyst and bracelet!!! I have a video and send it to them. They said if it ends with 6 or 9 she said if your order ends up with 6 or 9. And she congrats you got it. I re ordered because they are missing my two free tower gifts so instead of them paying for shipping out of their pocket I made two more orders to have them send it to me!

[@ArtieArtie]

Thats How a typical bait n switch is operated. Low price, low quality but they only need you to buy once to make that money. If they knew you, they should have been smart enough to send you better stones seeing as you’re know person in the industry and YouTubing.

[@Windxchild]

Today, I spent the day sick in bed, and I got sucked into this lucky scoop world. I spent a lot of time watching the channel you bought from, because the entertainment value is definitely there. But something felt “off” for me the whole time. The extremely enthusiastic people in the chat, the bubbly to the point of fake hosts, the amount of “freebies” they give and them keeping to highlight how much the retail price would be… I guess it’s like a train wreck, you can’t look away. I never really was tempted to actually buy something from them, but I am always super interested in the way people get scammed, so I’m happy to have found your video that confirms this… Thank you for “investigating”

[@Huntrs27]

I find it satisfying when Lene puts the beads orders together. When i was sick ober new year i watched her For three days and on das three i ordered beads 😂 it took two weeks and my Order came exactly how she did my Order in the live. Yesterday i ordered a Second time because i Love it to make braclets and chains. I dont Like These big Crystals because i dont know what to so with them 😂 they are For me dust collectors 😂

[@cooldude2251]

It's so uncanny. TikTok creates these dystopian channels and everyone seems to be on with it

[@oBCHANo]

@@Huntrs27 They aren't even crystals and you could get the same material for a fraction of the price, moron.

[@Huntrs27]

@@oBCHANo moron? Wow 👍👍👍👍 you Talk about yourself 👍👍👍👍

[@darlenesmiles406]

@@Huntrs27 I HAVE ordered soooo much * you can see my book well comment i wrote but yes ive watched the beeds for hours and hours i didnt order yet from them Lol But iLOVE It and all i ave ordered Crystals, purses and makeup

[@SultryPickle]

I spent so damn much on these Scoops before I realized how big of a scam they were. I've found several more local places I love now.

[@nettiewiggins7299]

did you ever get your packages

[@keniavalenzuela1218]

Hi Barbie! I got scammed too! My order was worse. Thank you for bringing us this information.

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@demijour1234]

@keniavalenzuela1218 Did you ever complain to TT that you got scammed?

[@kimberleyerickson1115]

Thank you Barbie for putting yourself out and being will to try the Lucky Scoop for the video. So sorry it went so badly, but you certainly helped warn lots of other crystal loving folk about this scam.

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@karenwoolsey1169]

I can say it's not a scam. She just got the wrong order.

[@emkato21]

@@karenwoolsey1169 its 100% a scam and anyone who gives these people their hard earned money is dumb af

[@Trader2V]

I may be bold, but I will never deceive others.

[@kimivey1639]

Thank you so much for the info! My favorite partwas just you showing all the pieces and explaining about them. 😊

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@lizjo7213]

Thank You for making this video...your honesty and integrity means a lot ❤️....

[@bikerztakingdownScientology406]

Hey Barbie! So sorry you had this happened to you. I have not got on tiktok much so I have not seen these but I can tell from the video and from what you got that you definitely got scammed. And some of the comments you have received are just rude! You are always trying to help us Crystal buyers not to be scammed and what to look for in good quality crystals and some of these comments from people are , in my own opinion, are completely unnecessary and disrespectful to you and I personally am very thankful that you take time to teach those of us that don't know as much about crystals to learn about them so we don't get scammed. 💜💜Hugs

[@ColdBrewBarbie]

Thank you love! I really appreciate it! I know the people who know my content will understand this video, but som new people may not and thats okay!

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@asmrtonyx]

Thanks for making your videos you really do help us out alot 💕

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@jane_doughnut]

Ive ordered from them before, and personally got everything they pulled live. :( Sorry you had a bad experience!

[@sickgurl138]

Thanks I just found these channels tonight and they're pretty addicting to watch 😂

[@gillianlee3240]

I’ve ordered from them three times and got everything that they have scooped.🤔 also only had one tower with a semi- dull point but I know they will replace things from time that don’t make the quality cut. I think they may have mixed something up. No idea- always was super happy with my stuff! Especially this massive amethyst sphere luvvvvvv it

[@mayokino9224]

Hey Barbie, my favorite part of the whole video, is the fact u went out of ur way to show us these types of situations when buying crystals, and educating us on it. Thank u for ur time and effort 👌 🙏💯

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@mayokino9224]

👋

[@sweetReaper]

Did you contact them? I’ve ordered multiple times without issue and always screen record and compare items etc and everything has been perfect

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@No1isWatchn]

This gives me hope because I will be heartbroken if I don’t receive my jade elephant and rose quartz tree. Thanks.

[@DavidRobinson-wy7lx]

@@No1isWatchn I am very curious to see if you get what you’re expecting. Hopefully so.

[@No1isWatchn]

@@DavidRobinson-wy7lx I received a random order from Highland Crystals today. My feathers are on the ground. Nothing from my scoop was in the box. I received a bowl, a bracelet, a disc, and 4 small towers. I was ready to trash their live, but of course they weren't having that! They told me to contact customer service. I'm waiting to see what they actually do about it. All I want is the elephant and the tree at this point.

[@MegFili]

Me too!!

[@VanityVixen]

Omg im sooooo glad you did this!!!! I called them out on their quality and how it would be worth and they blocked me

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@dallazd2010]

Omgggg thank you so much for the break down I was wondering why they would do these so cheap

[@mariahthacker375]

Thank you so much for sharing this! I’ve seen so many people get scammed by this kind of thing and I’m so glad you’re bringing awareness to it! My favorite part of the video was you being 100% transparent about what was going on.

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@Iamsheshe.s]

Thank you for your honesty and letting us know!

[@eastonco6197]

THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@toxicbangbang]

I'm glad i found this video. I've been obsessed with watching this particular scoop lives. Now i know not to order, and just watch.

[@shamaraamerasinghe9214]

I have been following them and thinking of going with the flow and placing an order. And then I saw your story and was waiting for this video to come out. Omg thank you for putting yourself out there and so sorry that it happened. Your taking it really well.... lots of love to you ❤️❤️❤️❤️❤️❤️

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@invadertifxiii]

thank u for saving me from making a huge mistake

[@dominiquebaby678]

I ordered from them I guy exactly what I ordered

[@Chloe9Isabelle]

Thank you for this!! I’ve been trying to warn people about these live scoops since they started up!

[@eastonco6197]

THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.

[@chriswest1916]

Oh wow.. that happened to me also. Smh 🤦🏽‍♀️. Glad to find your channel.

[@chriswest1916]

Also I reached out to them on email, they never responded.

[@ashleymendez5453]

i have bought crystal scoops from them a lot and they never scam me so looks like they just mixed up the order so it aint right to immediately call them scammers

[@ColdBrewBarbie]

The quality of the crystal is what’s the scam

[@Motherofmusic]

@@ColdBrewBarbie TRUTH!!!

[@timberlymalai7725]

Their are a bunch of reviews on tikTok of other people being scammed. Missing items. Broken items. It’s not just her order 🤣🤣

[@ColdBrewBarbie]

@@timberlymalai7725 yes! I’m not the first person to have this happen! There is tons of proof they scam people and they block whoever calls them out

[@timberlymalai7725]

@@ColdBrewBarbie yes it’s super sad 🥹 I hate what some of the scope company’s are doing it’s awful and they are taking advantage of the people who aren’t well informed of crystals

[@Mina_Loyal]

I remember watching your scoop live on Tiktok. My intuition told me to order. I'm sorry you were scammed.

[@lanahfranklin6047]

I've heard the scoop places basicly get the unsellable items and use those. They are low grade, cutting mistakes, or other accidents that happen in the process of producing a piece.

[@ColdBrewBarbie]

Yass exactly this!

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@Lunababy9819]

Go to their bio and email customer service! Send them a screenshot of your order and the screenshot of the live and they should refund you or send you new stuff, because they have given me everything in all of my 8 scoops

[@ColdBrewBarbie]

I don’t mind the mix up it’s that they promise quality and they gave terrible quality

[@hardcorehom]

So glad I found this video before I bought from them. I was watching their live scoops for a few days, but had 🤔🤔🤔🤔.

[@Kris-st4zw]

After being the executive assistant/operations manager for the new moon minerals warehouse out of NC- those lopsided spheres are probably resin coated. I’ve seen an entire lot of that from China. Lumpy and lopsided is tell tale. Also feel.

[@Kris-st4zw]

Also I know you’ve reached out to collab before 💜 I used to talk about you and your channel a lot before I resigned for ethical reasons.

[@ColdBrewBarbie]

Oh good to know, I just saw someone post on tiktok about some of their crystals having resin on them :(

[@nikayrose3606]

I've been seeing a lot of tiktok videos about that shop in particular giving crystals that have been glued back together with glue or resin. What do you do with low quality crystals or crystals you don't want to keep for your collection and can't sell?

[@juliapolley1627]

Thank you for sharing

[@IXDOVAHXI]

Happy that I found your video. To be honest, I feel like buying a tumbler. I have tons of red jasper on my property. I'd love to start getting into it.

[@crystalmollica9291]

Wow!!! Unbelievable!! Tysm for sharing this with us!!! What a bummer that you didn't get what you originally paid for, but then the quality is crazy!! They didn't even look like the same stones that you were supposed to get! Blown away! Tysm again for sharing and so sorry you had to go through this, but think about how many people you are informing and in turn, saving from going thru the same situation.

[@eastonco6197]

THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@carolsmith6624]

Thanks for the information sounds like it's a hit or miss with these different vendors.

[@ViceVersaYT]

Some tea that lead me here this AM! They were on TT live this morning getting their butts handed to them in the comments about missing orders, missing products etc etc 😂

[@hairproducts7637]

Great Point and Information

[@KhalidahEmiola]

Oh no! I’ve ordered from them a few times and have always gotten the correct stuff😮

[@julieburns5721]

They even try to grab more if they notice you didn't get a variety in your scoop; they want you to have a tower, a sphere, etc.

[@justaquarius2436]

Although this video can be helpful for some, I truthfully think that with majority of the time the price being only $55 and me personally knowing I have a tower that cost that itself… I am not expecting top shelf crystal quality with this. It’s meant to be cheap and fun, as you said it’s leftovers basically and I don’t see why it’s a bad thing to create something fun and cheap to fully sell this part of stock. I also don’t see why a small business would use this random scoop situation as a way to buy and sell their own product. I definitely think a fair review would of been one on items bought directly from their warehouse and not from a lucky scoop. I have bought from them 4 times and my items all have come in great condition and my one tower that broke was replaced and they still added extra freebies with that as well for the inconvenience. I bought these because I didn’t intent to resell and I did want an alternative to paying the price I previously paid for crystals at small shops before because this was cost effective in itself. If I truly want something of high quality then I will gladly walk into a shop. Not at all trying to bash the review it’s just a different perspective because all in all I don’t see why anyone would expect AA a quality from a live stream lol.

[@lostartisan77]

I hate to admit it, but I agree with you. Since we’re not talking about how ethical these crystals are (if you’re concerned about being ethical, don’t spend your money on TikTok) I’ll focus on your point of expectations and the company selling less than perfect pieces. I admit I’d never buy the pieces you received, but there are people who enjoy the “misfits” of the crystal world. Good quality minerals/gems/crystals don’t come cheap. You pay peanuts you get monkeys (no offense to the peanuts or the monkeys!!) so all in all this stems back to buyer beware. Educate yourself before you shop, and not just for crystals! We all play a part in the future of this planet and we need to start acting like it! I’d also like to say that I did enjoy the video and the detailed information Barbie provides! Although I understand what you were trying to do, selling the “scam” rocks left a bad taste in my mouth. Personally, I would’ve done a giveaway, with full disclosure of course.

[@HEARTS.4.GIANNA2]

I’ve saw so many videos of those lucky scoops and I wanted one so bad but now I know most of them are a scam so thank you

[@Cosm0Nautical]

I figured this is what those were. I'm glad you made this video because I feel like I see so many weird tiktok trends that no one seems to talk about? I kept seeing them on my lives like WTF??

[@ColdBrewBarbie]

I think Tiktok is going to shut them down because its basically gambling!

[@Olivia.Vertraut]

they’re actually not scammers barbie just got the wrong order and never reached out to have them get a chance to correct the issue. most of the scoops are $25-$45 which is what ONE crystal may cost so its actually a good deal and if you wanted high quality you can choose your own on instagram whole sale pages and not do scoops . they sell to individuals not just wholesale 🤷‍♀️ to me this just seems like she wants to cause a rukus so more people will fear scoops but it wasnt an honest complete review when she didnt let them fix it. period youre not gonna always get a steal deal for a bundle mystery scoop. -.- and to some people these are still amazing crystals for those wanting to work with them and appreciate thier energies. some people cant afford $500 for a sphere when we all know small businesses get them at $30 and sell for $300 during the pandemic

[@acidexpierence]

always knew something was clearly up with all these crystal selling accounts now on tik tok. always wondered the profit margins for these business are as well. glad to see somebody talking about it.

[@shanawirtz]

I've never heard of this!! but yeah, that's a huge scam!! I'm sorry that happened to you!!

[@eastonco6197]

THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@shanawirtz]

@@ETSYCRYSTAL hello

[@JustaKelli]

I was just gonna order! Glad to know that its a scam before I did anything! Im so sorry for you D:

[@whiterosetarot6928]

My favorite part of the video was YOUR HONESTY. And explaining how it benefits to pay a bit more for crystals that are better quality, then to pay these guys who are just making a killing off scamming people.

[@Olivia.Vertraut]

theyre not scamming she just got a wrong order. id like to see her reach out to them and let them know what happened instead of acting like they are scammers. ive always gotten my orders from tik tok scoops exactly how i saw in the video. like girl shes just wanting us to not trust tik tok scoops. if they were scams there would be millions of unhappy buyers yet we buy often.

[@whiterosetarot6928]

@@Olivia.Vertraut I have personally been scammed by these sellers on TikTok. I made a $50 purchase and 2 weeks later my CC was charged for $500 I disputed and all. S C A M

[@keniavalenzuela1218]

I’m sorry that you went through the same disappointment I did. My favorite is the sunstone.

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@Luvmustangs37]

Thanks , I was going to buy a scoop but no need now!

[@ourbratt20]

i got scammed too. I didnt know till after i bought my scoops that this was a scam. my favorite part was when you were correcting them on the names of the crystals

[@jessycawilliams1953]

I got a scoop from them and screen recorded my order and got everything they showed on the live 🤷🏼‍♀️

[@Yvonne_ozlife]

Are they great quality with no damage though?

[@daphne6619]

Thanks for keeping us abreast of fakers.

[@larsstougaard7097]

Thanks for taking one for the team, glad I saw this. A scam or maybe just a mix up in orders ,hard to say, it's not crystal 🔮 clear. But quality too low for me to take chance on this gamble 🎰

[@ColdBrewBarbie]

Agree, the low quality of the crystals is the scam regardless of the mix up!

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@samanthakimmie9376]

My fave part of the video is how honest you are about the quality of the crystals. Like yup you got sent the wrong items but even if that was an oops on their part that doesn’t change the fact that everything you got sent was super low quality.

[@ColdBrewBarbie]

exactly, the mix up doesn't matter because it was a mystery anyways, its the quality that wasn't good

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@Olivia.Vertraut]

well yeah youre paying $25 for 8-10 crystals

[@asmrtpop2676]

@@Olivia.Vertrautand?

[@reganteagarden4632]

I liked seeing the comparison between the video and what you actually got... I've seen these videos and considered doing it, but definitely will not be!

[@zzabest]

Updates? Did they offer to ship the real order?

[@yanlim8376]

Would really love if you could do a whole series on these crystal scoop lives! ❤️

[@rrhodes4433]

I have ordered 3 scoops from them and got all my orders right and they were good quality crystals. I have collected crystals for around 12 years so I know quality and I know fakes. Sorry you had a bad experience with them but you also didnt give them a chance to make it right.

[@pinkwitchapothecary-crystals]

Great video, I’m surprised at how many people will still defend buying subpar crystals and saying you just got the wrong order🤷‍♀️… like it’s still poor quality, save up and buy quality items folks.

[@BlackMagickMike]

This is the funniest video! ☺️

[@ColdBrewBarbie]

Was meant to me funny for sure!!

[@amandalove2657]

I'm sorry that happened to you. I'm shocked that they switched all your stuff around and didn't think you would notice. They make a killing off those lucky scoops by scamming people. I really hope you got your money back

[@Nikolas-kd4zv]

i actually LOVE the plum jasper!! I would buy it low quality or not.

[@missiec6899]

Omg thank you for this. My bff watches these all the time. I keep telling her, NOOO!!! I am def sending her this video.

[@eastonco6197]

THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.

[@kgrin5474]

Thank you for putting yourself out there! I have never, and would never spend my money on these, I think people get caught up in the moment, really it does look fun. That being said, quality over quantity will win with me every time, and buying from my local businesses even better.

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@susannedegaard5141]

You need to do this again with other TikTok sellers, its really interesting!

[@cmdittyz]

I ordered a lucky scoop from a different Chinese seller, and I got exactly what was in my scoop. At the shipping was actually super fast! I’m so sorry you didn’t receive what you were supposed to get. That’s very frustrating!! Is there anyway you can contact them??

[@rtrchik]

Who did you order from? I’m interested. I placed an order with Highlands crystal 2 scoops and I am scared what I’ll end up. 😮😢

[@jammypuff]

Same.. sigh I’m so scared too.. scams suck

[@Olivia.Vertraut]

of course she wont contact them. she just wanted to bash them and sell them.

[@TheMomSHAR]

I wish I had the video of my scoop!! There were atleast 10 items in my scoop and they only sent me 6 and wasnt my scoop either! So frustrating 😫

[@1212matt]

Thank you

[@tatisharivera5421]

I ordered 3 scoops from 3 different suppliers. My 1st scoop I didn’t get all my crystals. My second and 3rd were ok but I don’t think they are all good quality. A few. I wish I would have seen this before I ordered. I love your channel. I want to start collecting and selling myself. You are great…. Thank you 😊😊😊

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@tatisharivera5421]

@@ETSYCRYSTAL hello

[@MidnightLadyCrow]

Oh no I bought 3 scoops and one of them was a huge ass tower! I kind of knew something was up but I got caught up. Thanks so much for the vid, I will try to make a claim on my bank account.

[@magicmmissy]

I’m dying to know if they find out about this video and what they say

[@maridareaperhorror6821]

Wow, I was thinking about purchasing from them. TFS. I have a question though, Did you send them a personal message? maybe it was a mixup….yes I can clearly see even if it’s not a mixup they still sent out low quality Crystals.

[@eastonco6197]

THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.

[@crystalmollica9291]

I was wondering and then thinking the same thing.

[@ColdBrewBarbie]

The quality is the scam regardless of the crystals!

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@twalls4821]

Hi Barbie, what was the tower (brownish tan) material, that you were supposed to receive. Thanks in advance and love your videos.

[@LunaBobbi]

Thank you so much for making this video I just ordered a lot of scoops from them and now I’m terrified that the same thing is going to happen to me! They have to know that people record when they’re doing their scoops. Which place do you recommend on TikTok that is safe to order from that they will give you what they say they will?

[@katherinebarros7616]

Thanks for this video. I’ve wanted to buy scoops. I think the scoops aren’t allowed anymore. I haven’t seen them.

[@obeyydrea5255]

I just ordered from them. Waiting for my package

[@honeybeevampire1343]

I have never ordered from Highland because their price and all the horror stories but I have ordered from other scoop places and I have always gotten what was scoop and I have one scoop place that I used several times for fun but every time the items have been stunning and exactly what they scooped for me!! So I do believe there is at least one good one out there!!

[@trishchaloupka3236]

May I ask which place you used that you have received stunning items?

[@rtrchik]

Me too I’d like to know. I got an order from Highlands crystals I’m waiting on and I have a feeling I might get disappointed.

[@Foodmakeupskin]

Also you are so close to 40k :)

[@kamiiu]

oh noo I ordered from them last week :( hopefully everything arrives

[@67sixpack]

My other post disappeared. I am wondering if you got the wrong bag. I have watched so many of these and they have all gotten what they ordered :( I am so so sorry that you got scammed!

[@ColdBrewBarbie]

Hopefully thats the case! Its not too big of a deal, it was more so just testing the process to see how it works!

[@GemUnicornn]

I have never done the crystal ones cos I am a crystal snob and go to the gem show instead if I wanna rock shop ! But from what I have seen with doing research on the crystal scoops they are a hit of miss ! I think it's maybe for people on a budget cos crystals are very expensive in general ,but I have seen some people get what they ordered and some shops are a scam but eventually get shut down because of negative reviews! Maybe I will do one in the future, however as a silversmith I am more into cabochons and faceted gems and I love some watermelon tourmaline with passion and they just don't have gems even on my level ( not be a to much of a snob)

[@g.a.539]

Thanks

[@hawkiisjourney5767]

Interesting, I am guessing it's a mix up with another person's order. I hope it's just that and not a scam. I haven't ordered from them, but I definitely hope this issue can be resolved somehow ! I'm sorry this happened to you!

[@eastonco6197]

THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@janineblough6740]

Placed an order Sept 28th not here yet but so anxious to know that I got what I was supposed to. How long did it take to receive your order?

[@No1isWatchn]

I received my order on the 3rd week. I didn’t receive my scoop either. I ordered during the extra hand scoop so I’d get more crystals. I’m so bummed rn.

[@ComeOnCRYSTALS]

Hilarious video! 😂 but that was Astrophyllite with Garnet, not plum Jasper.

[@SabrinasTVTube]

I ordered multi scoops from them and received broken slice agate and the scoop that wasn't even mine either and the tumbles were terrible...no shine, damaged and just disappointed ..waiting to hear from CS...

[@NowThatsASpicyMeatball]

Thank you for making a video, i was considering buying from them, i wont now!

[@ginalaramore811]

I agree with you that they pull it on TV or whatever on air and then send you whatever is on sellable

[@shakeitarichardson3167]

I’ve ordered 3 different times from them. Screen recorded my scoops and they were all accurate. Sorry this happened to you. I love all of my crystals!!

[@Andromedacelestia21]

Thank you for putting yourself out there. I agree with you . This is a low quality crystals scam. These spheres are terrible. Thank you for providing your expertise

[@bernadinepena5243]

Thank you for this video. I waste too much time watching that tick tok program. I never ordered but not worth my time now that I know it's a scam.

[@AlottaBoulchit]

What exactly is wrong with low quality crystals? Is it because they're just not pretty? Is their magical properties diminished from damage? (From a witch POV) I can understand not liking broken and repaired crystals (especially when not disclosed) and resin coated ones. It's just that not as shiny crystals, cracked ones, lopsided don't seem that bad to me in general. Even ones that were mistakes in the cutting process. As long as they're not being deceptively sold as high quality why are these kinds of crystals considered "unsellable?" I would have figured there's a market for just about everything crystals. Like if one became a mistake during a cut they'd just turn it into "crystal chips" or people out there who like quirky imperfect crystals. I'm surprised there are crystals so unsellable they'd resort to scamming to move product. This was an interesting video! Thanks for the heads up!

[@paisleylambert3953]

I’m so glad I watch this because I almost ordered from them

[@Mqko]

I shouldn’t laugh but this video was kinda funny. Thanks for sharing! (:

[@ColdBrewBarbie]

It was totally got entertainment purposes so totally okay to laugh! It’s not meant to be serious! Just to bring awareness to you get what you pay for!

[@hangingwithbren]

I got sucked into the lucky scoop. Now the people I bought from changed their name and they can't do scoops. Could you do a video on why that is?

[@ColdBrewBarbie]

They change there name to not get caught when they scam

[@Foodmakeupskin]

I kinda think that the account also does “research” what some people are going to get before they send it out. I saw this one tik toker who does like toy reviews purchase 3 scoops and they gave him so many crystals and even gave a bunch of freebies too

[@moonlitwilds]

Thanks for taking one for the team!! I’m glad this video’s also sparking lots of discussion!!

[@ETSYCRYSTAL]

Hello 🙋‍♂️

[@Pikajiew]

Damn I just order from them twice and didn’t even screen record, only did it for the sale lady lol hopefully I get what was in my scoop.

[@salwan231]

yep i did 1 scoop to try it and it was such trash quality, its fun to watch but i don't get how people order more than once

[@michelleheadrick951]

My advice for buying crystals online: try to buy only the actual crystal that is shown (which is sometimes more expensive) and to pay attention to the sizes and the lighting and the reviews. AND to watch Barbie's videos so you dont get faked out. Thanks for the info, its taken me years, regret, and disappointment to figure out whats what in the crystal world ❤

[@sassytrucker8153]

Just seeing this video. Wondering a few things. 1. Did you reach out to them? If so 2. What was the outcome? 3. If you don’t mind, how much $ was wasted on this “scam”?

[@QueenQueenly]

I wrote : plastic on these Chinese videos and they blocked me and muted me because I know it’s not real Chrystal. It’s acrylic plastic and people fall for it

[@roseleith9139]

Thank you 4 letting me know about Highland crystals, I won't be ordering from them!😃