THINGS ONLY CALL CENTER FOLKS WILL UNDERSTAND ☎️️ | Terminologies in BPO

Learn some of the most common call center terms. Shared by followers of the Call Center Philippines page on facebook.
LoveYourself Shirt from www.loveyoursel...
Vlogging Camera: Canon G7x Mark II - Available thru: ho.lazada.com.p...
Questions/Ideas/Suggestions? Let me know in the comments' section below. Be nice. ^_~
For Call Center / BPO relatable videos, check out this playlist - goo.gl/2Xhpyj
Please like, share and subscribe. Thanks for watching!
•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
BPO-related FB Pages:
callcenterphilippines
techninjasphilippines
•••Social Media•••
Instagram: @mabuendiaHD
Twitter: @mabuendiaHD
Facebook.com/mabuendiaHD
•••Support the Creator•••
Patreon: / mabuendiahd

[@Wil_Dasovich]

astig ito! haha

[@niconogales3796]

Wil Dasovich (Tsong and Tsonggo) oy tsongo tambay ka pala dto 😂

[@legitjomsz6042]

Hahaha. Nice. Naka-relate ako dun sa "Don't follow the light." XD

[@haveyouseenthisguyyy]

My training will start at 9pm later. Haha. Actually, I'm a newbie that's why I'm watching all your videos. And it helps! Thankyou! :)

[@galaxypurplebrielle129]

naalala ko pa nung sa first call ko hehe, I was so nervous talaga kase syempre first time mag handle ng call. using the phonetic alphabet when i was getting the exact spelling of the email address ng customer e ganito,, me to customer,: sir Q, as in cucumber?imbes na quebec yung supervisor ko muntik mahiga sa floor sa kakatawa

[@Sang-Yoo_Salesman]

Ahahha ako W As in water ! Lols tawa lahat sila

[@chinchinmacatangay4533]

Hahahhaa

[@robertoconnor1820]

Hahahaha cucumber 😂😂😂😂

[@emmanmalabayabas9698]

Hahaha relate ako dyan ako nga G as in GALEMA.imbes na golf😂😂

[@KuyaCarlSJ]

Lmao 😂

[@KaneAcu]

Hadouken=aux jumping. Kaka change ng aux nalalagay ka sa huli ng queue. Yung SL na tinatabi sa mga holidays etc ay tinatawag na SINUNGALING LEAVE

[@momshiejow]

aw. nakakamiss din to ah. haha. i remember pag may mga new hire, mag sa side by side. tapos ung 15mins huddle bago mag start ung shift. ung white binder (kung nasaan lahat ng mga papel ng agent) when in doubt use scout..

[@Pjcorporal]

nanaginip ako na nag ccall flow ako. Ako yung agent tapos ako rin yung caller. hahaa

[@MABuendiaHD]

See, It's normal. :)

[@jasonvorhees9102]

newbie syndrome- yung mga agents na ubos na pera wala pang sweldo usually tambay sa hr-recruitment for the free food unli juice crackers chips dapat for applicants only pero employees na tumitira ng food. hr is wondering wala naman applicant pero ubos food lagi sa tray

[@anythingmimi]

jason vorhees HAHAHAH GUILTY

[@rmtv1142]

hopefully mkapag work din ako sa call center kuya M.A...more power.

[@CavinCalvin]

ayos relate na relate mga bpo friends ko!! :)

[@swedendive]

Can I as a Swedish guy have work in a call center in Phil? What is the living cost..and sallery?

[@avery645]

Same po tayo 😂 Nag-e-english ako habang tulog. Opening spiel ko, binabanggit ko daw sabi ng ate ko 😂

[@MABuendiaHD]

Hahaha apir!

[@emilyranoco3655]

I want to work at the call center but I'm so poor in typing speed...

[@kpetrova9835]

Its true haha first bpo ko sutherland tech support nananaginip ako ng call flow. Funny thing pag natutulog ako sa sleeping quarters before nung first month's ko sa sutherland nananaginip din ako sa previous customer ko haha. one time yung ka team ko sumisigaw ng TL! haha. nostalgia.

[@engelmanlapaz7170]

hey M.A I luv ur channel! learning a lot! I'll subscribe 😁😁😁

[@angdalagangpilipina3078]

Whoa 2-3 minutes na ACW is a luxury. 30 seconds lang dapat samin 😂

[@paulgregorio3378]

relate hahaha . tech support-issue resolved na pero hohold mo pa para honda sa log out

[@maylenequevedo8015]

Please help and guide me on how to apply in call center.. I have no work experience as call center. I'm not fluent in english, trying hard lang..

[@jasonvorhees9102]

zombie mode- yung wala ka na sa sarili but u have no choice but to finish ur shift. dahil sobra antok or tamad ka na, usually graveyard shifters. minsan buong prod floor walang tao na puro zombie na masungit

[@roweonne]

Hello! Nakakatuwa lang na may youtube vids na rin sa Call Center 😊 Kasi nagwowork rin ako sa call center. For sure marami kang matutulungan na mga tao especially newbies. Suggestion pala para maka improve ka pa po sa vids mo is you can make your videos more lively by adding some extra fonts on the screen especially kapag enumeration vids like these. Pwede niyo rin siya i-cathegorize para 'di masyado mahaba sa isang vid. Medyo style ni Lloyd Cadena ( Comedian Pinoy KZbinr din ) pero diskarte niyo po para maging original pa rin hehe. Suggestion lang 😆😉✌

[@jaymarbuhay794]

Nice ng tshirt niyo po.. what brand po?

[@MABuendiaHD]

Jaymar Buhay Check loveyoursel official store on Shopee

[@asthridpivaral]

So i came to this video looking for help on my call center terminology training... honestly i was completely lost... couldn't understand 3/4 of what he said since i was expecting it to be on English xD Very funny though. I enjoyed not getting anything of what he said xD

[@alster724]

ACW (After Call Work)- Ginagamit para makipag-chikahan Hadouken - Aux Jumping

[@sharmainsanchebuche104]

hahaha!! relate mats!! lalo na kay junjun

[@cruzjrireneo]

nice shirt 😀😀

[@MABuendiaHD]

you may order at www.loveyourself.ph/p/donate.html#Paypal

[@Washawasha97]

naginuman tapos nag cacallflow habang lasing hahahhaa

[@jagiyakichona2509]

JUN JUN? MELODY mga trainor talaga pati supervisor pa

[@hiyyaghi]

NPS samin ay Net Promoter Score. yung iba yung S nila ay for Survey :)

[@luigibrown3989]

haha.. nice one! :)

[@DatamarkNetCallCenter]

We agree!

[@angiecarna21]

relate na relate tlaga ako sa 59ners hahahaha long call pa ot tuloy.

[@palattaokaistelkayramos8687]

hi ill just want to ask what if 3oyrs kana or more than stil can work

[@blissfulredlife123]

Good job!

[@DatamarkNetCallCenter]

We agree!

[@jagiyakichona2509]

Hostage , mapapakanta ka nalang ng 'I know I'm not the only one'. Haha nakakasar yung ganyan na mga pangyayari haha

[@gracetrybeheth5023]

how long po yung pwedeng i file n leave sa bpo.,

[@borjok536]

maganda din i tackle mo why most of hiv positive men well gays or pa men ay nag wowork sa bpo as a call center agent or tech suppprt..

[@belleparedes2906]

Ksalanan ng sleeping quarters. Chos!

[@babiejeancamingawan3230]

same tayu hehe relate talaga.. tas hung jonjon na ghost omg its true my ganun sa building namin

[@onlineuser1406]

sigh im trying to listen but you keep switching languages an i only know english :(

[@cooley987]

what is dispute?

[@rodendaya5792]

natawa ako dun sa part na hangang sa pag tulog nag eenglish. Naalala ko yung time na ginising ako ni nanay kasi nakatulog ako sa sofa. tapos pag mulat ng mata ko ang sinabi ko yung Opening spiel namin haha. tapos I was pretending that I waas talking to someone and Iam trying to hush my mom. nung narealist ko na nasabahay ako super natawa ako as in LLLOOOOLLLL!!!! leteral hahahaha

[@MABuendiaHD]

rod endaya yep.. kinain ng sistema! hahaha

[@hobissprite3941]

Magte-take na kami ng live calls hoho pano ko maoovercome yung nginig at kabaaa hahaha

[@kitangeles8587]

59ners hahahahaha one minute befor log out napasukan ng call hahaha

[@MarkNaz]

nice!

[@MABuendiaHD]

thank you!

[@hungreecatt]

never ako sumunod sa EOP hahaha. ndi nako updated sa ibang terminologies ah lols.

[@TheKartracer47]

pa-correct naman hehehehe. Haduken is aux jumping

[@acespeed9319]

Hi everyone! I am 26 years old, is it to0 late for me to apply as a call center agent?

[@MABuendiaHD]

Never too late.

[@evezferrer4400]

Ace speed hell no

[@justinrosas8104]

"naka experience dayun mo anang.." bisaya ka pala lodi

[@dawnsison1066]

SME - subject matter expert

[@MeyaFalcon]

I plead guilty dun sa fresh grad keme haha

[@wockeez1242]

In what language were you speaking? :v

[@zyrusvlog1581]

gusto ko matuto mag english turuan mo nmn aq M.A please

[@MABuendiaHD]

practice lang! ;)

[@dennkarlo1765]

LBM reason bat late hahha LASING BAGO MATULOG :D

[@gracegarce8026]

NCNS. No call no show. Ghosting ang peg.

[@junson73]

SL sick leave or Sinungaling leave

[@jasonvorhees9102]

hi, i came from ibex its a funny company

[@ma.lorelainemariscal7127]

hahahaha iba rin yung naisip ku sa jun jun 😂😂 ....

[@honoratski]

water theraphy 😭 kapag wala ka nang budget...

[@arniebella22000]

Collide for calls.

[@jasonvorhees9102]

theres jun jun now theres che che both of them ghosts jun jun and friends

[@sophia74637]

sir gawan niyo po ng review itong sa call center ng citibankhttps ://kzbin.info/www/bejne/hGLXY62Op7erb6M

[@kitangeles8587]

hadukin or blind magic

[@protagonist7363]

Can you make your videos in English please ☺️

[@kitangeles8587]

super mario (aux jumping)

[@jasonvorhees9102]

iichiwit= i can help u with that crap...

[@frosteaph]

nps- net promoter score

[@jadealipo-on9069]

Palagi akong 59ers

[@jomarmr.jakegibson889]

😊😄

[@jonathanbernal4359]

power tripping si TL

[@jonathanbernal4359]

Aftercall

[@royetteherreravlogs4260]

Junjun is real

[@hungreecatt]

never ako sumunod sa EOP hahaha. ndi nako updated sa ibang terminologies ah lols.