THINGS TO KNOW AND LEARN when starting in IT Support

[@TechWithEmilio]

What did you think of this video? Let me know 👇👇PS: New Training Courses to learn more about Tech - www.emilioaguero.net/shop

[@justanoob111]

I start my first day as a level 1 today! Your vids help me a lot

[@lute248]

I'm currently working at Level 2 Desktop Support for about 8 months (the breadth of my IT knowledge has definitely expanded as i'm adjusting to using to AD, MECM, Intune, Entra/Azure, Powershell Scripting, Citrix, Asset Management, Some basic server/network patching), any tips on the best approach to eventually upskill myself to Level 3? I'm sort of treating my experience at Level 2 to increase my knowledge whilst getting a better a understanding of the various Level 3 roles out there (Infrastructure, Network, Cybersec, Cloud)

[@kambamvinod9002]

Hi Emilio, all your videos are very helpful and gives a clarity on how to progress in IT career. Can you please create a video on various issues that systems admin/Systems Engineer face it in real time while handling AD, DHCP, DNS servers and etc.

[@davidbriseno910]

This is very vague, but issues include: Duplicate IP addresses, Security group permissions, Group policy issues, not being able to reach a site or exchange server/email issues (DNS).

[@TechWithEmilio]

will look into that, thanks for the comment!

[@Zero-ft3sf]

as someone with no experience in IT i guess that i would get level 1 or a mix of all of them

[@cmarley69]

I cover all three and Cyber Security.