Hi. I bought thinkrider x5 a week ago. Even after calibration, it's too heavy to ride even at zero percent incline. I would like to know how to solve this problem. I correctly performed the entire calibration procedure in thinkrider tools application.
@johncarlojoyo97142 жыл бұрын
Hi. Have you solved this? Have the same problem too
@ivanpessanha67352 жыл бұрын
@@johncarlojoyo9714 No. I returned and bought the X7
@saggydogАй бұрын
Where can I get the replacement parts my speed and power not stable keep jumping 8-10 km/h different
@thinkriderofficial3465Ай бұрын
Contact Email:service2@thinkrider.com
@DerRofflers Жыл бұрын
How to stop the flywheel from spinning when removing the nut? It's also not shown in the video, probably for the same reason.
@thinkriderofficial3465 Жыл бұрын
With electric, powerful torque you can remove the nut even if it spins
@MrKockabilly10 ай бұрын
I bought X7 Pro. But I noticed that the flywheel gets very very tough after about 11 or 12 rotation. Then it gets light, then gets tough again after 11 to 12 rotation. It keeps repeating.
@thinkriderofficial346510 ай бұрын
Hello, regarding this question, this is the email address of our engineer, you can contact him. email:service2@thinkrider.com
Hi, my thinkrider X7 stop working suddenly, my speed sensor was going to about 5km/hr and suddenly it went back to 0km/hr. thereafter it cannot detect any speed already. Tried to restart the whole thing and the same situation happen. Can you help to advise what I can do to make it working again, thank you
운동을 하다 보면 페달 저항이 없어집니다. 해결방법이 무엇이며, 부품을 구입하고싶습니다 어떻게 해야하나요? X7 pro입니다
@thinkriderofficial3465 Жыл бұрын
You can contact our engineer, thank you.email:service2@thinkrider.com
@Philatlondon1 Жыл бұрын
My power is way down on my E5 even after a FW update and calibration. What's the issue?
@thinkriderofficial3465 Жыл бұрын
Can you be more specific? I don't quite understand
@Philatlondon1 Жыл бұрын
@@thinkriderofficial3465 The power my unit is reporting is about 40% lower than on my other dual sided power source.
@thinkriderofficial3465 Жыл бұрын
@@Philatlondon1 Could you please send a video to our engineer's email, with your question attached。email:service2@thinkrider.com
@СергейКосоня-ъ2ш2 жыл бұрын
there was some kind of creaking in the thinkrider x7 when I pedaled. What could it be?
@thinkriderofficial34652 жыл бұрын
Hello, please contact our engineer for this question,His email address is:service2@thinkrider.com
@mikelim2576 Жыл бұрын
Same. Do you have a solution
@drorniv7078 Жыл бұрын
can we buy the replaced parts from you since my trainer stopped working
@thinkriderofficial3465 Жыл бұрын
What's wrong with your bike trainer
@pichonarro Жыл бұрын
Hola mi x7 tiene problemas con el potenciómetro da valores que cambian cada segundo,he hablado con el técnico y no me da solución y ustedes de momento tampoco,si tengo que remplazar alguna pieza lo haré aún que está en garantía por favor necesito una solución es desesperante
@thinkriderofficial3465 Жыл бұрын
Hello, I'm sorry for the trouble caused to you. Please contact our engineer for this problem.email:service2@thinkrider.com
@pichonarro Жыл бұрын
@@thinkriderofficial3465 ya he conectado 10 veces con el y solo me ha contestado una vez,no hay manera que me de solución ni la marca ni el ingeniero y x7 está en garantía,incluso me he ofrecido a comprar las piezas que hagan falta pero no así me contestan
@pichonarro Жыл бұрын
Llevo años siendo cliente vuestro he tenido tres rodillos vuestros y el material que compro siempre es el vuestro porque calidad precio es imbatible y la calidad es muy buena pero lo que me está pasando estoy empezando a perder confianza,recomendé a mis amigos que compraran el rodillo y cuatro de ellos compraron,espero que me resuelvan el problema
@thinkriderofficial3465 Жыл бұрын
I have contacted the engineer for you
@kenvysmiguel8817 Жыл бұрын
My problem with my x7 pro is the resistance it only gives 100watts.
@thinkriderofficial3465 Жыл бұрын
Can you shoot a video and send it to our engineer's mailbox. email:service2@thinkrider.com
@pa13kai2 жыл бұрын
nice to meet you. Please tell me how to pull out the flywheel shaft. I want to replace the bearing there.
@eakapolinsawang8177 Жыл бұрын
Now I can’t calibration speed. Speed sensor cannot to 36km/h
@thinkriderofficial3465 Жыл бұрын
Hello, could you shoot a video and send it to our engineer's email.email:service2@thinkrider.com