Honestly, you should get a full refund. They ruined the bag by the way they packed it.
@CalebSnellАй бұрын
My jaw dropped when you pulled it out of the box. That poor bag! Their shipping drives me crazy.
@ameichholzАй бұрын
My best deal .75 cents at a thrift store (Color tag sale): LV Popincourt, It needed vachetta leather replaced because of dry rot, sent to LV, took over a year to get back and they comp'd the repairs!!
@MsRenny232 күн бұрын
Really?!?! Wow! ❤
@donnalynn11Ай бұрын
I recently got an empreinte leather tote from TRR and it was ROLLED , taped and shoved into a cylindrical box! Luckily it was fine, but I saw the package and thought there is no way this is what I ordered! Also, the bag was listed in only good condition and came with the matching pochette , but the pictures looked better than the one on Fashionphile, which was more expensive and did not have the pochette. The bag is beautiful. They really are all over the place - it's a complete crap-shoot buying from them.
@Davids_ClosetАй бұрын
Oh my! What a rough bag, and so sad they shoved it in a box like that. Definitely a NO. 🎉
@angelasoWAАй бұрын
I got a new model nano speedy with the adjustable strap for the price of a mini hl because it was mislabeled as a mini hl.
@Restless318Ай бұрын
so so sad but glad you send it back
@livingluxwithmeredithАй бұрын
That’s so sad! I feel sorry for that poor bag!
@MAGA_GirlАй бұрын
So sad - I’m so glad you can return I thought the Real Real had horrible Return policies I tried to return two items and I was not allowed so I don’t shop there anymore - same thing they didn’t disclose some damage but they still refused to return 😭 I’m so glad you can return !!!!! The black at least really vibrant though 🖤
@luluesparza7360Ай бұрын
I had a bend in my vintage epi leather bag. So, I took my hand steamer to the inside of the bag and it strengthened out and stayed fixed.
@ykook7000Ай бұрын
Those 2 great deal bags at the beginning were amazing Love the Fendi beaded peekaboo 🤩
@danielintheantipodes6741Ай бұрын
I am sorry it didn’t work out! Such a blow! It would have been a beautiful bag once! Thank you for the video!
@lovinglife419Ай бұрын
That must be a new policy, because I returned a $4.7k watch, with only a ~$7 restocking fee back July.
@luna052027 күн бұрын
my LV looks a bit like the noe is red and called sac dépaule got it in 2015 but it is in way better shape even from 1994
@maxinezanfardino7620Ай бұрын
An LV Monogram Wilshire MM for $200. Definitely used but not abused. And corners intact.
@AutumnBeckmanАй бұрын
Wow! What a bargain!
@kirish43Ай бұрын
Omg I never get bargains like that. Lucky
@lauralangham9657Ай бұрын
With how sturdy those bags are, someone really had to work at getting it in that condition !
@pamelaloss2671Ай бұрын
What a shame…lately I have been getting bags from TRR just thrown in the box with no packing paper or plastic to cushion it and her travels …the bag just rattles around in the box until I receive it.
@suzzanimalchannel1030Ай бұрын
That Fendi Peekaboo you got for under 1k is a nice little earner. You can sell that right now for at least 4K and can only imagine what it will be worth in the years to come.
@PrettyinpinkbagsАй бұрын
I love purchasing on the pre-loved market too, but it is always risky! This was a great video. Sorry you were still disappointed. That always stinks! I subscribed! ❤
@JillMaurerАй бұрын
Love the necklace 😉 There is just no excuse for them cramming that bag into the box that way. It was probably in better condition before shipping.
@JackieSpaniaАй бұрын
😮 The way my jaw dropped when you pulled it out the box. I hate their lack of pics and mediocre descriptions. I can’t imagine the number of complaints & returns they get. Ridiculous.
@calicoquilter4472Ай бұрын
I bought a D&B saffiano bucket bag on Ebay that was in pristine condition and the seller ruined it by folding the bottom and shipping it in a tyvek mailing envelope. I was livid! Their saffiano is a stiff coated leather and once you crease it that badly there's no rehabilitating it. And then the seller argued with me about the return! That Noe had a hard life but it didn't deserve that treatment. If it hadn't been so scratched up, could you have reshaped the base or is it like saffiano - bends and creases don't come out?
@designermama2181Ай бұрын
I also had a bad shopping experience recently but it was with fashionphile. I feel like it’s such a hit or miss shopping online for second hand luxury bags. It might be better to just go into the store. Sorry it didn’t work out for you!
@sams3015Ай бұрын
I’m curious, how easy is it to return & would the RR punish the seller for not disclosing how bad it is?
@PamelaTucker-oy6zlАй бұрын
Thank you for sharing. Sorry to see did nit work out. Curious....Was the condition listed "As Is" or "Fair"? Or something else? Thank you.
@AutumnBeckmanАй бұрын
I would have sworn I already replied to you but it's showing me I haven't. It was listed as fair but I've found those ratings aren't always accurate.
@luna052027 күн бұрын
several very cheap liu jo bags, two marc jacobs and a LV from 1994 for 15 euro
@darklin33329 күн бұрын
I liked the roughed up bag x
@makeupnmedicineАй бұрын
That is so crummy how they sent it to you. And smelly? Shoot! Oddly I just posted my petite noe in black epi for sale. Mine is the more vintage style with brass hw but I’ve had the leather banding and loops replaced so she’s got a lot of life left in her. I just am not a bucket bag gal.
@PrettyinpinkbagsАй бұрын
Just curious how you made out with returning the bag using the x cover insurance? I just bought a bag using it and I need to return. Haven’t heard anything back from them. Curious how your experience was?
@AutumnBeckmanАй бұрын
It's been a while so I don't remember the details but I know it took a while...a month or so. You should be able to log into your x cover account to check the status.
@PrettyinpinkbagsАй бұрын
@@AutumnBeckman thanks so much Autumn! A month is a long while. They don’t make it very easy! Lol! I appreciate your reply back! I love your channel!
@kaylheecarroll3186Ай бұрын
Sorry to hear about your bag
@iamjewellsmithselfacceptan3415Ай бұрын
Yes that’s a good back bag, so sorry, but thank you for all the tips. ❤
@briandunlapamyfraser6340Ай бұрын
When something seems too good to be true usually it is once in a while you get lucky but most of the time there’s a reason why it’s so cheap
@liannelamonte5017Ай бұрын
I ordered a used LV bag and it was still pretty pricey! Looked really nice and the condition was pristine. Discount was not fabulous but appreciated as the original price was $2500.00, I paid $1700.00. I have never seen an LV bag for $300.00 that was in decent condition. Ugh...
@rosahinson2166Ай бұрын
I love the color of your blouse. Too bad about the bag.
@erical705116 күн бұрын
What in the world? I can’t believe they folded it like that! I’ll never shop with TRR! That is ridiculous!
@Bdhstl95Ай бұрын
Didn’t know you could do that to an Epi bag.
@jamesjammАй бұрын
That is too bad, but it is so worth taking a chance now and then. :-)
@empruitt1-x6oАй бұрын
I would still buy this just to rehab lmk when you return so sad it got treated so badly
@janejdough2230Ай бұрын
I got an Hermes scarf form Vlue Village ( Savers) for $2.50
@shopgirlv9316Ай бұрын
If you chat them and tell them it was worse then listed. Maybe they won’t charge the 48
@amay7457Ай бұрын
😮 oh man. Terrible shipping.
@Jaiem_Ай бұрын
I’d be asking for the $48 back based on the undisclosed damage.
@StyledByGwennyАй бұрын
That's just shocking! 😮
@JAC-vt4si24 күн бұрын
TRR has been hit and miss for awhile but i’ve noticed they have gone really down hill the last 8-10 months. I’ve received bags without any dustbag or packing materials, thrown into a much too large box, severely damaged in shipping. The amount of fake Hermes scarves lately is beyond words. And every bag has many undescribed issues. Your LV bag is ridic - they ruined it. And they fight giving refunds. I just won’t even look and be tempted by their offerings anymore.
@LadyVintageBagsАй бұрын
Oh that's so disappointing! 😮
@michchelle670Ай бұрын
They didn't take good care of it and just shoved it in the bag like that. I'm sorry you got the bag like that.
@anamartinez7489Ай бұрын
😕 its been through a lot!!!
@dawnlovescouture2644Ай бұрын
Wow, this is terrible! It was beat up to begin with and they made it worse. You do have to take a chance sometimes. Glad it can go back!
@bluebonnetbunny4813Ай бұрын
I’m shocked that a company like the “Real Real” that specializes in designer items would fail so badly in packaging your purse. Care in shipping should be of the upmost priority for their company. It makes one pause to wonder that the sloppy packaging is a portend of their authentication process.
@BubblyAlexandraАй бұрын
If it wasn’t for getting some amazing deals I would of been done with the real real a long time ago. My best deals are my Balenciaga city bags that I got under 500 bucks on the real real. 2005-2008 leather in amazing condition.
@rosalz3961Ай бұрын
The best deal I ever got was a Fendi micro mini yellow baguette for $180😊
@AutumnBeckmanАй бұрын
Wow!!!
@anunyakamu77Ай бұрын
TRR always does this , I have a few bags that fold like this , its soooo disappointing, I don't know why they do that, maybe to save some $$ in shipping, but shipping is not free with tRR, it's $15. I would never buy any bag from TRR anymore, if I do I ll make sure I pay extra for returnable and video the unboxing.
@kendrapratt2098Ай бұрын
Yay! I guessed correctly, lol. Poor purse baby
@mizmelbourneАй бұрын
I wouldn’t pay $50 for that bag - I think it’s beyond repair
@devincristopher3Ай бұрын
not the fold in the base🙈
@blktaunaАй бұрын
I'd be having some words with them about that fold.
@dianasanchez117Ай бұрын
The owner didn’t take of the bag😢
@lalawyer2967Ай бұрын
Can you tell them that they didn’t disclose all the damage so they don’t charge you the $48?
@LuMiLevelUpАй бұрын
I‘m surprised they still don’t know how to ship bags 🤦🏻♀️ they themselves lower the value of the items with putting additional damage on them. What a pitty it wasn’t a hidden gem this time
@sandyokey7728Ай бұрын
That poor bag! It’s been mishandled and mistreated. I don’t know what some people do to their bags. It looks like they ran it over multiple times. With a tank. With studded wheels. 🥺
@SteffiHammerich24 күн бұрын
🙈 that bag looks the way that Europeans list bags on Vestiaire as „good condition“, not kidding, it’s mindboggeling
@RNELSON04Ай бұрын
I would run in wash machine on hand wash. Then condition and paint it
@pattywilliams788Ай бұрын
Holy smokes, Autumn! That Noe looks like somebody ran over it with their car or, at the least, jumped up and down on it. There should have been better photos provided. I am disappointed on your behalf. Thanks for sharing. I just wish it had been a better outcome.
@rtfred8892Ай бұрын
someone most definitely had it under a plane seat often it was someone's travel bag for a while u can tell
@lindzexposure530Ай бұрын
I’m like…. How much of this damage was pre-existing? And how much of it was caused when they crammed it into that super tiny inappropriate box??? Shame on them.
@beckyrobinson1833Ай бұрын
I have such a hard time giving The Real Reel my business because they do things like this and worse. This is disgusting. Who folds an Epi leather bag, regardless of the condition?? The bag’s condition is bad enough without the seller making it worse.
@bredakavanagh6041Ай бұрын
Looks like someone stamped on it..😖😫
@yardi09Ай бұрын
A 2950 plus tax Celine bag for 2200 all in.
@belindamurone5516Ай бұрын
It’s terrible that people don’t take care of their property. It needs a funeral - looks like it’s been ran over by a bus. RIP poor Loui
@luna052027 күн бұрын
611 euro on vestiaire collective mine 15 lol
@AntoinettesclosetАй бұрын
That bag HAD to have been ran over by a damn car! Seriously. WTF? Shame on the Real Real for even entertaining the idea or reselling this bag.
@Giannas1096Ай бұрын
You have to pay an upfront 15% surcharge to have the right to return the bag? No thanks, that should just be your right for free.
@JodiTheExplorerАй бұрын
Exactly
@carolyneverett76219 күн бұрын
To me, a used pocketbook is like used underwear…not interested.
@mimilynn5619Ай бұрын
I am so afraid of the real real. I stick with Fashionphile ❤
@kirish43Ай бұрын
That’s a one hundred dollar bag..not 400. It’s really damaged.
@brunogabrione863912 күн бұрын
Omg, bout the worst unboxing I’ve ever seen, the condition was way worst than I thought.
@flohough1870Ай бұрын
Another Real Real fail. I don't know how they stay in business to be honest.
@flohough1870Ай бұрын
Oh, and my best deal is probably a Dooney hobo in the quilt monogram pattern for $50 at a thrift store, it was in like brand new condition. Followed closely by a very nice Coach Jade bag I found at a local consignment store for $38.
@tracy9355Ай бұрын
The LV Taurillon Pernelle Tote has silver hardware
@lalablotz7348Ай бұрын
Even if the bag is pristine if it smells bad in any way it’s a no go. 🩷