Hi Jason! Once again, thank you for doing your best to help me with the phone, even though I was prepared for it to be unfixable. A funny backstory to how it ended up like it this; I sent my trainee at work to grab some things we needed and when he was trying to start the car he somehow crashed the ignition on the car so we had to call a colleague to pick us up after work in his private car. My colleague didn't want us to sit in our working clothes in his car (I work as a plasterer) so we had to strip down to underwear and t-shirt only to not ruin his interior. While we were stripping down i left my phone on the roof of the car which i forgot about and we drove off. While in the car on our way home I noticed my phone was missing and my colleague rang it and we heard it ringing inside the car and I thought it was in the back since we heard it. When we stopped I couldn't find it, so we drove back just to see it lying in a big roundabout at around 16.00 which is when most people end their shifts. The thing is we couldn't stop quite near the roundabout and I had to get the phone since all my cards were inside my phone's wallet case. So i had to run stripped down on a busy road, waiting for all the cars passing by who were honking/laughing/pointing at me so that I could finally run and grab my phone. But hey, I've learned my lesson to have different kinds of backups now, and I got something to laugh about with friends and collegues.
@lonnygallant8272 жыл бұрын
It shows that you actually care about what you do. Something we don't often see. I always enjoy your videos. Thanks for posting!
@aashikbepul2 жыл бұрын
kzbin.info/door/6U-Cdh01up_2ZdICFX3XXw
@edwardsmith90492 жыл бұрын
Jason I feel sorry for the man. I know 😏 the feeling my wife passed away in 2016. And I had her phone and it just went out I worked with it for awhile. Then one day it came own. And I transfer all her Date to a nother phone. I learned my lesson. Now I have 3 back up's. You have taught me so much. Keep up the great work. Edward Earl Smith.
@ststele2 жыл бұрын
Hello, sorry to hear about your wife. I am really glad you were able to save the data from her phone. Thank you for watching my videos. 🙏
@aashikbepul2 жыл бұрын
kzbin.info/door/6U-Cdh01up_2ZdICFX3XXw
@Mommotexx2 жыл бұрын
If the Swedish guy has Harddrives, and not SSD + haven't overwritten everything, his iPhone backup may be recoverable. But hard to say, if he has used his computer a lot since the formatting
@_EmptyBox_2 жыл бұрын
Nice to see the steps you took to make sure it was not recoverable. Not even trying like the apple store doesn't help in customer service. Having worked on a number of things over the years myself, you'd be surprised how many times what seemed broken was recoverable, at least temporarily, because the right circumstances were there. Your PSA at the end was spot on - back up everything! Trust NOTHING! Check your backups often! And use the 3 - 2 - 1 method. Three forms of backup, two different media and one off site!
@SergZak20232 жыл бұрын
Jason, be content in that you gave it your best shot…a job well done.👍
@aashikbepul2 жыл бұрын
kzbin.info/door/6U-Cdh01up_2ZdICFX3XXw
@randychristianson19702 жыл бұрын
Do not stop Jason! The idea that information is gone is a joke. It's pre determined,
@linexer2 жыл бұрын
Wow, that so hecking sad. But! If thats yours 10 years data how the hell you do not backed up your data on every single possible cloud/hard/flash drive. Well, thats his big lesson
@lasciencedelamusique62452 жыл бұрын
Always great content on your channel! I don't regret my subscribing!
@PhoneRepairRO2 жыл бұрын
EEPROM is on the RF board Jason. At min 11:19 - is on the bottom / right corner
@ststele2 жыл бұрын
Thanks :-) I think you may be talking about the baseband eeprom. They will boot without that but they wont boot without logic eeprom.
@PhoneRepairRO2 жыл бұрын
@@ststele Yes, about that one! Now i saw that you were talking about the one next to the CPU!!! Sorry, my bad!
@bblod48962 жыл бұрын
Yes, I have learned, backup to computer and a thumb drive. Thanks for the video.
@Mommotexx2 жыл бұрын
Do you have harddrive or SSD? Your iPhone backup may be recoverable if you have harddrive, and haven't used your computer much since the formatting
@bblod48962 жыл бұрын
@@Mommotexx I don't use an iphone, i have an Android phone. Most of my data (photos and video) is now stored on an SD card in the phone. However, even that can fail, hence, backing up on other media.
@MrPnew12 жыл бұрын
2:11 what postman could do more damage than this??? Newman from Seinfeld
@bblod48962 жыл бұрын
JERRY!
@johnmorgans79192 жыл бұрын
Such a shame but you tried your best great video 👍👍
@aashikbepul2 жыл бұрын
kzbin.info/door/6U-Cdh01up_2ZdICFX3XXw
@sdechphone2 жыл бұрын
I'm honestly impressed by the time and effort you put into these videos, Keep it up!💛
@aashikbepul2 жыл бұрын
kzbin.info/door/6U-Cdh01up_2ZdICFX3XXw
@kavhun9512 жыл бұрын
Awesome repair
@rajupaliwal16922 жыл бұрын
all work best sir g
@enzofitzhume73202 жыл бұрын
Maybe your client perform a data recovery on his/her computer?
@superslammer2 жыл бұрын
They formatted their computer ... it said so in the letter. They had a backup but erased it accidentally.
@allanmowz2 жыл бұрын
@@superslammer I think the point there was that hard drive data can also be recovered after a format. The issue that makes that impossible is that he probably didn't leave it blank but put an OS back onto it which will have overwritten at least part of the area the backup was stored in. I've dealt with several damaged hard disks and thankfully when they properly die at least they can't then be overwritten afterwards so data recovery can be possible.
@superslammer2 жыл бұрын
@@allanmowz I'm anal about backups these days. I've lost too much data from when I was younger. I own 2 enterprise NASes, and a tape backup system. Recently, my nas manufacturer was compromised by a deadbolt attack that encrtpted all files on the NAS though a bug in their software. They were able to get access to all NASes attached the Asustor DNS to remove access. It was a nightmare but I had full tape backups. Never again. It pains me when I see people lose data like this. Because its simple to keep it from happening. Especially on small devices like a phone where a USB stick would work for a backup.
@allanmowz2 жыл бұрын
@@superslammer I do a lot of video work so you can imagine the file sizes. I once had a 300GB drive back in the day that that was near the top size which died within the first year. Warranty replacement but still not fun when none of it was backed up. That was my first and thankfully only drive failure in the last 25 years. Most people don't have multiples of whatever the biggest drive you can get today is. I simply can't afford to do multiple backup copies of many 500GB folders onto external drives today. I know I should somehow find the money to replace my externals which are aging and full but that isn't cheap for say 10-15TB and then across duplicate copies. At least those are only powered on a few hours a year tho. (External docking bays for regular 3.5 drives is awesome) Like with this iphone user not everyone can actually afford to do larger backups even tho we should.
@skyoreece98052 жыл бұрын
Well done for trying, x
@wucollins1727 Жыл бұрын
Please is your microscope camera 4k?
@wucollins1727 Жыл бұрын
I just ordered a microscope with 4k camera I want to be sure if 4k is the best
@jessicafarrow252 Жыл бұрын
I have an iPhone 11 that was ran over by a car and I can’t turn it on it’s smashed and my pictures weren’t completely backed up and my sons first year of life is on there and I can’t retrieve the photos..do you think you could help me?
@bronzedflames4 ай бұрын
hows ur phone?
@AntonioWengratt2 жыл бұрын
Nice analysis Jason. Are you doing swap already?
@ststele2 жыл бұрын
Thank you! Yes, this was intended to be my first swap video. I haven't posted on this since I was only first trying but now I've had much success.
@jessiec4128 Жыл бұрын
Man, that one is in such bad shape. I have never seen a phone ran over by a car. Now I see the damage. That guy should have thrown that one away.
@BillyBigBollocks.2 жыл бұрын
Sucks for the fella, but you did what you could.
@wizardace1953 Жыл бұрын
sounds like recovering his deleted back up files on pc would be easier. But what if and only a if you went ahead and did a board swap and got lucky to pull his data. seen stranger things happen.
@gbwomble15702 жыл бұрын
Try is all you can do well done for trying
@baghdadiabdellatif15812 жыл бұрын
Emotional damage!
@racer42002 жыл бұрын
Ha!
@paulsmith36522 жыл бұрын
Good try Jason. Just out of interest What phone to use now for yourself! I’m currently using a dinosaur iPhone 5c, but it’s not supported now and a lot of app won’t update. I’m seeing all this issues with new iPhone’s. I really like Apple, but having second thoughts about buy a new iPhone 12 or 13. Cheers. Paul
@ststele2 жыл бұрын
Thank you! 🙏 I'm using a Blackview BV8800.
@aashikbepul2 жыл бұрын
kzbin.info/door/6U-Cdh01up_2ZdICFX3XXw
@mattiasakerblom34262 жыл бұрын
Im really happy with my IPhone 12 :)
@TheAmos12 жыл бұрын
pretty good video 👍🏻
@sharfazhameed63822 жыл бұрын
“I want to be careful not to break anything” lol 😂
@aashikbepul2 жыл бұрын
kzbin.info/door/6U-Cdh01up_2ZdICFX3XXw
@joelkist64932 жыл бұрын
What phone are you using, now?
@ststele2 жыл бұрын
I'm using a Blackview BV8800 mostly at the moment. I have an s9+ I grab to record videos or take pictures though.
@sodderbridge2 жыл бұрын
Might have long tire damage.
@ststele2 жыл бұрын
Noooooo sodder bridges 😁
@MBrulla2 жыл бұрын
That made me laugh audibly. Well freaking done.
@huethehand12 жыл бұрын
its not price its privacy many of us don't want our personal stuff on the cloud
@jimalcott7602 жыл бұрын
At least you gave it a good try…
@josephking65152 жыл бұрын
3:57 Funny man. 🤣 That iPhone looks _tired_ so your customer must have been using it _flat out_ and with all the glass shards Jason you will need to _tread_ carefully. 🤦♂ When I was running my own IT business I kept *four* backup copies coz I'm a paranoid bastard. For my personal data I keep three and that way I will hopefully always have two copies if a device fails. Kind of like a RAID 5 backup. I would never keep a critical copy only on a phone or a computer because that is asking for trouble. Sorry the Swedish person lost their data but I bet it doesn't happen again.
@ststele2 жыл бұрын
I am the same way with backups. Even if I have 3, I can still think of some crazy way that all 3 could be bad so a 4th might be necessary!? :D
@TheHackysack2 жыл бұрын
_sad iphone noises_ :(
@3v1Bunny2 жыл бұрын
make backups indeed ...
@khobaibbinalahmar2 жыл бұрын
Maybe he should keep the phone ,or whats left from it, hoping for someone to discover a way recovering the data hopefully in next decade 😂
@AUATUWVSH2 жыл бұрын
the data is encrypted to the CPU and logic eprom, and if the nand is broken you cant even read out even the encrypted data
@jasonbradley70572 жыл бұрын
I bet Apple have a tool that can read that nand. I have five backups, and I'm still paranoid they will all simultaneously fail.
@michaelf.24492 жыл бұрын
I doubt it.. the NAND and controller are permanently linked I believe
@jasonbradley70572 жыл бұрын
@@michaelf.2449 And who manufactures them I wonder 🙄
@michaelf.24492 жыл бұрын
@@jasonbradley7057 I don't think you understand what I mean... They're permanently connected aka one cannot work without the other because the controller is the only one who knows where it stored the bits. Not even a manufacturer is going to be able to recover the info because they won't know where the controller was storing the individual pieces of the data
@tchierrafire2 жыл бұрын
The only solution for him is to recover some data from his pc with software recovery. (Hoping It was not encrypted hdd.)
@Brady88122 жыл бұрын
I’m not 100% sure but I think you can get data without the original NFC if you flash the phone in 3UTools. I’ve had a few lately where I used a known good bottom board and flashed and it worked
@ststele2 жыл бұрын
I'm always hoping something might change. I still have an xs max 'm clinging to here that I did a full swap on before I knew NFC was required. The original NFC was cracked and I only ever made it to the lock screen. After attempting update it gets to "swipe up to recover" but always fails. I will try again soon. It's due to be shipped back not recovered :(
@MrPnew12 жыл бұрын
Hey John, all the Macbook boyz are here :)
@Brady88122 жыл бұрын
@@ststele That one could be corrupted that would stink. I'd make 100% sure passcode is correct just in case too. I've had some customers run in me in loops because they gave me the wrong code lol
@ledhunters2 жыл бұрын
I just hate when they send me disasters to "fix".
@ifixelektronika35902 жыл бұрын
next time instead sending it to USA send it to my shop in Croatia
@haakmeer2 жыл бұрын
Hi Jason, You are better then Apple. You try it to repair, Apple don't.
@ststele2 жыл бұрын
Thank you 🙏
@SidneyCritic2 жыл бұрын
Apple's chip ID strikes again - lol -. If the chip with all the info could simply be transferred to different hardware, you could still get the info. I think I would try file recovery on his laptop if it's a HDD, and hope the files are in a portion of the disk that hasn't been written over yet.
@rokiedecentra96562 жыл бұрын
Yeah that will likely recover some data
@XxTWMLxX2 жыл бұрын
Easeus datarecovery professional. Great software for recovery. It is paid but works great... can scan for free though before recovering
@bobspurloc2 жыл бұрын
awe man... 10 years of data on a phone that was released 5 years ago... funny you mention an iphone just suddenly rebooting to apple logo. I have an iphone 4 in front of me that I leave on charger for unknown reasons. been sitting there for 3+ years... looked down at it a few months back and it was cycling the apple logo... LOL... total loss now. well I have the data off it but no reason to leave it on charger anymore... LOL.
@NoxiousLynx2 жыл бұрын
it should have looked both ways before crossing the street
@Dutch_off_grid_homesteading2 жыл бұрын
heya 10 years of data lost the costemer will not be happy but it's not your fault
@tammylhinfla10 ай бұрын
You gave it a good try.
@rickchowsr25322 жыл бұрын
RIP iPhone
@linksrepair80782 жыл бұрын
i think Ben at RESQ repair(Germany) would have done a better job
@ststele2 жыл бұрын
I have much respect for Ben but he cannot recover data from a board with the CPU broken.
@linksrepair80782 жыл бұрын
@@ststele can you send the board to BEN to look at it(just for educational purpose)
@ststele2 жыл бұрын
I don't believe Ben would accept this board knowing it has a broken CPU, sorry.
@michaelf.24492 жыл бұрын
@@ststele yeah buddy don't feel bad you can't make miracles happen haha at some point you have to just call the time of death.
@AnonymousRepair2 жыл бұрын
😢😢
@Spector_NS5_RD2 жыл бұрын
Was his name Ren Hoek?
@bblod48962 жыл бұрын
Did the the Muppets Swedish Chef send that iphone to you? Mort...mort...mort 😂
@MrPnew12 жыл бұрын
Hurdy gurdy
@bblod48962 жыл бұрын
@@MrPnew1 🤣😂
@zx8401ztv2 жыл бұрын
Yep that's what i expected, he should have backed up the phone every week. People never learn :-( I had to recover data from a frends p.c hard drive. The only backup of her very early childrens pictures lost. I recovered all the main pictures and some that she had forgotten. She was lucky that time. Some people are born daft.
@ststele2 жыл бұрын
Nice work recovering that hard drive data! I am glad to say that we don't hardly ever see a return data recovery customer unless they're a business that offers data recovery and are outsourcing. I would like to think that they've learned to back up their data after having a close call but I'm sure only a certain percentage have!
@davidbradford85422 жыл бұрын
What was even sadder was the fact the phone was in the owners pocket at the point of it's demise.
@GregM2 жыл бұрын
If only Apple would give owners of iPhones and iPads enough storage on iCloud to do one backup of a device. One thing is Apple holds the decryption keys for iCloud backups
@cloudnaeris2672 Жыл бұрын
F
@adredy2 жыл бұрын
HAHA :D
@penonton42602 жыл бұрын
ternyata proteksi iphone kaleng2. kalah ama HP cina yg di anggap murahan. setidak nya HP cina masih ada penutup kaleng nya. sering ada kasus HP kelindes sampe body nya remuk dan patah. tapi masih bisa di perbaiki. (masa iya iphone kalah🤣🤣)