This Is The TRUTH About Owning A Bugatti

Carl Hartley is the co-owner and director of the Tom Hartley supercar dealership, which since 1973 has blazed a trail in the world of aspirational automobile ownership.
Carl has been an integral part of the business since the age of 12 years old when he left primary school in order to focus his life upon the family brand, and in this episode, he talks candidly to Steven about where he finds the extraordinary drive that has catapulted him to the pinnacle of business success, why the luxury market has thrived even during economic downturns, and how he and his family have turned their name into one of the mightiest brands in the world.

[@bla855]

Yeah dad's money kinda helps

[@David-yd6ur]

Agreed.

[@stephenmckay3913]

Dude works his bollox off he deserves it.

[@David-yd6ur]

@@stephenmckay3913 Not sure about that. I do know he runs away after crashing his car while allegedly racing another vehicle.

[@DaleSteel]

​@stephenmckay3913 God your more of a d head than him

[@ozhoneybadger]

IM YOUR FATHER

[@PaulJenner-xr4ks]

God this is dull.........

[@joebloggs4191]

A Bugatti by the time you’re 30? Easy to do when you have rich car dealer daddy!

[@chaser_the_dream6798]

He’s not very well liked in Swadlincote

[@joebloggs4191]

@@chaser_the_dream6798 His father's business does not have a good reputation neither. Check out the dissatisfied clients reviews on Google.

[@chaser_the_dream6798]

@@joebloggs4191yup Iv never met him but there are plenty of stories about him being very very arrogant. He’s dealership is two minute drive from my house

[@ab-xo4yc]

​@chaser_the_dream6798 why?

[@martytdd1606]

I was 30 when the Veyron was first released. 😂

[@juststuff5216]

£9,500 + VAT ... (not faulty) wing mirror switch. ... a part that's the same as a £1.89 part (washer - pack of 5) from a VW transporter 🙂

[@drewlewis1620]

To a bugatti owner, £9,500 is £1.89 to them

[@juststuff5216]

@@drewlewis1620 The money is not the point that I was making!

[@DaleSteel]

Lucky his dad setup the car business then isn't it. I doubt he owned it anyway probably on the never never. He talks and acts like he's achieved greatness when he hasn't. He's been handed a massively successful business. He hasn't even improved it. It makes me laugh to hear him. Thing is the guys that trully have made it themselves are far more humble.

[@ellislung3349]

Well said, if he is earning or making his own money from day one then im sure he will get respected that he deserves

[@jimmylight4866]

A Buggati and a Mille watch. This Guy has victimized himself.

[@vantheman1238]

It’s ridiculous isn’t it

[@geddon436]

"bugatti's average customers own 32 cars" People who own 32 cars, at least, high quality luxary cars, are not caring about the costs of repairs.

[@LordPrometheous]

When you have 32 cars, (plus 2 boats and a plane) you sure as hell do care about costs. There's not a point when they don't care. They may not stress or lose sleep over it, but they care. You don't get to be wealthy by not caring where you money goes.

[@rotorblade9508]

no, they don't that's why dealers charge 50 to 5000 times more for a job 😅

[@scafaro8128]

Bugatti is ripping all their customers

[@dappergent9422]

Of course, they are! And the customers know it too, but they don't care because they own a Bugatti. That's the arrogance of some of the rich.

[@BadMuflon]

No, they are not. They sell their cars even before they officialy introduce them to the public. So they would sell even more if they actually made them, but they dont make them, they only make a set of the cars and thats it. Thats how they maintain value even when the cars get old. Its very a niche product.

[@scafaro8128]

@@BadMuflon I mean the maintenance. The same button from the VW Polo that costs 20 €, costs 1000 € in Bugatti

[@BadMuflon]

@@scafaro8128 Same as Rolex charges their service like a small car and all they change is one gasket and put literally 2 drops of oil in it... Thats how the thing works, it wouldnt be the best if they charged 20 dollars for service because a 20 dollar service isnt something that portrais the brand and the customers want that to. They want to say yeah the service was a grand for the watch and 20k for the car. Thats why they bought it in the first place

[@robertblaney5033]

Bugatti ownership sounds stupid, no matter how much money you have

[@daryl9799]

Exactly a massive waste of money you could have just as much fun with other cars that don't have the rediculous service cost.

[@mossessolomon441]

​@@daryl9799it's not about fun it's the brand you can more fun with an 80k porshe i think they buy it to stand out its not like there doing donuts in their chiron

[@EddieRicks-i8v]

ℹ rather get a Porsche and a Lamborghini and a house and a boat 🛥️ for the same price 😂.

[@David-yd6ur]

Interesting information. Don't think I'd use the word 'interesting' in an upload featuring this individual.

[@joaoalegrio6433]

So Bugatti are more reliable as a daily driver than as a collector car

[@emarchelo]

Cars are ment to be driven

[@joaoalegrio6433]

@@emarchelo not all. Paganis, for example, the mechanics are reliable, but the electronics fail a lot and the leather straps on the hood stretch in the sun and the doors then don't close correctly. Koenigsegg, when the engine doesn't fail, they have a problem with the coolant tank and it starts to put the coolant out. As for Bugatti, having all the engineering support from the entire VW group, mechanical failures are almost none and the electronics are top of the line and tested. One of Ferdinand Piëch's requests to Bugatti engineers was a car that does what Bugatti does, with the comfort of a Bentley and the reliability of a daily

[@David-yd6ur]

@@emarchelo Meant..

[@damirkolar5197]

guy speaks like he worked his ass of to be able to buy them. LOL, If there was not his rich daddy, he would be driving 20 yera old fiat.

[@ellislung3349]

Well said bro, lucky for some innit

[@philmulrooney7020]

Botox forehead is a stunner😂

[@dougidoug]

This is hilarious. Poor me I have a really expensive car all the problems and cost of such an expensive car. The man is a fool to buy the car in the first place. He wants the attention that a car like that will get.

[@chrisrendon461]

You spent your whole life chasing a piece of metal😂😂😂 some people are so poor all they have is money.

[@kofiankamah3433]

Most people are afraid 😱 to even think of servicing something like a Bugatti by themselves, but with such a car the hype alone is 100 times more than the part that needs repair 😂. Great story

[@theyjustwantyourmoney4539]

There’re certain costs that don’t make sense no matter how wealthy you are.

[@BarrieFitzgerald-ch2rw]

His dad made that road traveled a lot smoother there hay junior

[@benj597]

Why dont you swap your bugatti for a personality .

[@ltv..123]

…oooh harsh…..

[@KKOPPONG]

Speak for yourself😂

[@BA-cz4is]

What color is your bugateeeee

[@markojokanovic349]

You have no personality or a Bugatti...

[@benj597]

@@markojokanovic349 Silence feral slav !

[@ikaustralia]

A lot of high-end manufacturers ruin it for customers with their 'subscription' model of 'a service'.

[@jamesf8864]

Did he say "It's their USB"? 🤔

[@DieTryingK]

USP. unique selling point

[@jamesf8864]

@@DieTryingK Yes, it's my understanding that that's what he meant, but I think he thinks it's called a USB! 🤣

[@DieTryingK]

@@jamesf8864 brother he's a millionaire in a very technical industry i think he knows what it is LOOOOL no offence

[@sultanoftippoo3857]

⁠@@DieTryingK100% he said USB. Now there may be another meaning in the automotive industry other than Universal Serial Bus but if there is I’ve never heard of it. Think he just fumbled the acronym and meant to say USP (unique selling point). It’s no biggie.

[@shinobihiriyu-originalninj4634]

I remember first time i sat in a Bentley Continental GT I was so dissapointed, cheap plastic like in VW. Many supercars or luxery cars share parts with other cars, esspecialy when its owned by VW. Even Ferrari had cheap shit parts from Fiat !

[@danielnorris8038]

The servicing costs are how they are recouping the €5M loss each car was sold at when new.

[@JacobLee-o2j]

Meanwhile vast majority of British and western youth are trying to just move out of their parent’s house into an average apartment by age 30

[@David-yd6ur]

And your point is? He may have had it handed to him on a plate but there are opportunities out there for everyone who wants to get off their backsides and work for something.

[@JacobLee-o2j]

@@David-yd6ur nope, not anymore. The rich get richer and the poor get poorer. Just 1% of the population has 80% of the money.

[@David-yd6ur]

@@JacobLee-o2j Boo, hoo! Typical excuses from the 'poor me' brigade.

[@JacobLee-o2j]

@@David-yd6ur yeah go tell that to the 99%. There are no more opportunities left in the stupid west. The governments have spit in your faces. People like you still support your countries despite that

[@JacobLee-o2j]

People are working two jobs sometimes 14 hours a day and just getting by. Wtf is wrong with you to say something like that?

[@nicksundby]

Note to self: don't buy a Veyron without a warranty

[@fxxswiss8495]

UHNWI: The first generation create wealth, the second generation use it, the third generation destroy it….which one are you ?

[@sleebanger]

Easy when you're a spoilt rich kid. Flog family.

[@Furtivo95]

As the old saying goes…..if you have to ask for the repair price, you can’t afford the car.

[@squee1973]

Lol.. paint drying is more exciting than this.

[@davidpickard9393]

Bugatti taking the P***

[@ellislung3349]

legal cowboys😂

[@carlhoppe]

Mommy and daddy money right there! Easy to be so pretentious when you’re a spoilt entitled rich kid.

[@BrandonClark-StocksPassports]

So basically he turned in the car because he can't afford to maintain it longterm got it

[@sunjaykalsi3266]

What’s not being mentioned is that Bugatti is like a small jet to maintain for the same reason people don’t want planes falling out the sky.

[@AC-xw5tj]

Its the same with all super / hyper cars. They take the absolute piss out of their customers.

[@KKOPPONG]

There are no words to express how high the mileage would be on a Bugatti I’d own. I would by it to use it, I could never coddle a care no matter how expensive it is. If I can afford it(literally a billionaire), I’ll spend on it.

[@joaoalegrio6433]

Same

[@BA-cz4is]

What color is your bugayee

[@KKOPPONG]

@@BA-cz4is it’d be nardo grey…

Good for you, It was great that you could share that - clown.

[@Baba-sz9jb]

Antiperspirant change, would do you wonders!

[@thelawofone77-u4m]

It's so sad. 6 million in cars money is much better spent on Houses

[@sandman5088]

Rather have a Supra or Nissan z this dude was silver spooned.

[@timcasey5835]

The interviewer sounds like he’s a double digit.

[@9latinumStudioz]

Owning a Veyron is a complete nightmare 🤦 they made it better with the Chiron 💫 9.5k down to $2 🤣🤣 yup - NIGHTMARE

[@JoeBIgLotto]

I love Bugatti ❤but no reason to own one unless l have too much money and nothing to do 😂

[@guinnessharvey4476]

I promised myself that I’d have kissed a girl by the time I was 30

[@David-yd6ur]

Did all go well?

[@ImWithBigRed]

Mugs and their money are soon parted.

[@Falcon-mc5fs]

Bugatti makes some of the only supercars/hypercars that I have never had any interest in. They're ugly, I can appreciate the engineering but their design is like modern art, you have to imagine something beautiful.

[@guillaumesandmayer7053]

Are they ripping off their customers? Hmm. Very grey area. But why? They lose money on every single one sold. It's called reeling in the costs after the fact 😅

[@ma61king]

The industry term is "absorption"

[@lookingfordrama01]

THIS IS A TORTURED LOVE AFFAIR. 😂😂😂

[@edwardbarton2752]

With the money he save he needs to spend it on under arm roll on lol

[@garyoshea2171]

Buy a Golf they’re much cheaper!

[@emmacohen3926]

All dads Money,, Sadly 😒🇬🇧🇬🇧

[@mired914]

lol. I enjoyed this. :)

[@jacquesrichard1668]

Must be a hard life.

[@musamusa2961]

Thank God I will buy some for myself

[@bizuca]

Key fob is 13K

[@Reko_89]

Unfathomable

[@jamesdenton583]

Boring

[@fancycavegaming620]

So a newer Chron must be about a McLaren 720s per year in upkeep then?

[@theracer6882]

its actually cheaper than veyron, but not my much.

[@GenesisOnMoney]

Your description is misleading and quite different from the video you posted.

[@arcadeutopia3035]

Unbelievable 😂

[@RJC10101]

Can’t take the pieces of metal with ya

[@CmwSpeedrunUk]

💪🏽🇬🇧👍🏽

[@kkrobertson1]

As the old saying goes! A FOOL AND THEIR MONEY SHALL SOON PART!

[@rajsanghera9340]

Great vid Shocking costs

[@Fezz016]

"Bugatti is ripping off its customers" We poor people are honestly exhausting!!! Of course Bugatti owners know they are being ripped off and that is exactly how they want it. Guys, if Bugatti was to lower their prices and be reasonable, these multimillionaires and billionaires with obscene amounts of wealth would immediately stop buying a Bugatti because would it would no longer be an EXCLUSIVE brand. A brand like Bugatti does not exist because they crazy or mad... Bugatti exist because there is a market that it serves and that is how that market NEEDS to be served, expensively. The problem here is not brands like Bugatti, but 1 person who can afford 32 cars, 2 private jets, 2 superyachts and 10 mansions on every continent. I am talking about crass and grotesque greed while the average Londoner cannot afford a 1 bedroom apartment in London.

[@awsome2727]

Wouldn’t pay it even if I was Elon Musk. Principles.

[@Murph_82]

Little switch aggravated him.. says it all about the man tbh. One bad helmet!

[@user-gk9oj3nb1m]

All I see with these super and hyper car owners is... MUG (These dealers are laughing at all these stupid really wealthy people). Kudos to sales people who just screw these millionaire's for their surplus cash 😎

[@minusED]

Thank you - interesting story. PS: do Buggatis have AC to help with sweaty armpits?

[@kmohit1968]

All these super and hypermarket manufacturers know they can charge what they want for parts and service as their clientele are loaded. A win win situation.

[@999NINE99]

He's correct, if the cars were reasonable to service, they would sell more cars for higher prices. They're not that nice to justify the service and repairs.

[@ozhoneybadger]

Lord Aleems 25k a day seems reasonable when you think about it.

[@GeneralKato]

The justification is very simple: profit. As much as possible.

[@peanuts2105]

Fair play. No matter how much money you have, being mugged off is damn right theft. Money is money. Know the value of everything but not the price.

[@joaoalegrio6433]

The most reliable hypercar brand

[@colinashby3775]

Vow transporter uses aerospace technology. Bottom line.

[@MuscleBandit]

The rich do get taxed more after all....!

[@leedstown]

I think Jenson button sold his bugatti because he thought the costs were ridiculous

[@Birmingham_racing]

Guess my sticking to my golf then haha

[@TChighbury]

7:37 Interesting auto-captions

[@XX-zu6ot]

You don’t own one you pay monthly to be allowed to drive one. 😂

[@XX-zu6ot]

@@surreyguysurrey4898 Okay buddy 😂

[@syedfaheemhassan9967]

Pagani for me

[@v-gun9735]

Poor guy :-J

[@logwind]

Ridiculous.

[@AliasHSW]

That VW washer is the equivalent to the McLaren F1 using the taillights of a lorrie and/or the headlights of the EB110 is the same unit of the Nissan 300zx

[@David-yd6ur]

Lorrie?

[@AliasHSW]

@@David-yd6ur ooops! s/b: lorry. 🚛

[@David-yd6ur]

@@AliasHSW 👍

[@thabomphuthi9739]

POV: I have lot of money and i don't know what to do with it. I have everything i ever wanted 🤔 Hmm: just buy a Bugatti mate😂😂😂

[@darrelstickler]

Him: Maintenance. That’s the only thing holding those cars back… Me: same issue with women

[@dardog7734]

No car is worth that

[@JMastr1]

Neither

[@davidcorr-o7t]

It Good Baby! Drive It!

[@SuperEmlo]

OIL LEAK?

[@HumanityMustEnd]

thank you so much for sharing your experience with the world. i don‘t know how to thank you for your kindness. what‘s your part on making the world a better place? decadence at it‘s best 👍