Tiffin Service Center (RV RAMPAGE THAT CHANGED POLICY)

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🎥 IN THIS EPISODE
Tiffin Service Center (RV RAMPAGE THAT CHANGED POLICY) - Full Time RV Living: Are you headed to the Tiffin Service Center Red Bay Alabama? We went to the Tiffin Service Center to have an RV water leak repaired. While there we found out about the tiffin campground rampage that changed the Tiffin Service Center Campground policy. Find out all about the changes. Also, find what the RV maintenance cost is. Our Tiffin Allegro has been completely repaired and we couldn't be happier. Find out what the Tiffin Allegro repair cost us!
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You, Me & the RV
You me and the RV

[@todayissomeday]

Please share the cost of your RV repairs to help our community learn about RV costs. Thanks! And WOW! Can you believe what happened!!

[@resellingandthrifting]

Ok I sure will. 😊 And no I can't believe it smh.

[@HighWayStar844]

Seems like the hose repair should’ve been under warranty at such a young age.

[@donaldblad2670]

Did they say why the drain line failed prematurely? Might help to know???

[@todayissomeday]

@@donaldblad2670 They think it was too long and binding when we closed her up.

[@AndrewLarrimoremassachusetts]

Forest River FR3 had to replace slide motor. Part $159 Labor $480 Done at dealer we purchased

[@billnewman5900]

In 1983 I owned an Allegro motorhome. I brought it to Tiffin Motorhomes. I met Bob Tiffin I was treated like I was family. One of the workers repairing my coach let me use his pickup truck to see the town. I have never experienced that level of customer service. They were fabulous.

[@elaineibach339]

Just to let you know that was our RV that was hit. It had been at Tiffin since April 10 for a complete back end repair after I ran into it after my gas pedal in my car while pulling up to it. It took until July 8 for Tiffin to fix it. Mr. Tiffin immediately put a new one on the manufacturing line which we received in Sept 2019. Can't say enough good things about Tiffin and their customer service.

[@todayissomeday]

Wow Elaine, that is awesome to hear that! We wondered about the owners getting a replacement out of that! We can't imagine having to go through that. This is another customer service story that truly confirms why we chose Tiffin! I hope you swapped out the car with the sticky gas pedal as well! Hope the new one is serving you well!! Thanks for the update!

[@elaineibach339]

@@todayissomeday yes , my husband made me get reid of my loved 2014 transit connect for a four down towable Jeep grand cherokee

[@nowakjim]

WOW. Just like everything else, the innocent have to pay for what the stupid and guilty do.

[@imnotarobot3600]

Tiffin is one of the best RVs, and is the best manufacturer, when it comes to tech and customer service. That is coming from a master certified RV technician. )

[@1953kenny]

Thanks for posting your experiences Phil and Stacy. I’m a fellow Texan in Cypress looking forward to hitting the road soon. Your experiences are helping our decision making process.

[@trishmince2652]

2017 Thor Outlaw 37RB. I’ve been a full time, solo RVer since August, 2017 racking up over 22,000 miles. A couple of weeks ago I had repairs done at the Thor repair facility in Wakarusa, Indiana. It was a VERY good experience. They squeezed me in in less than 24 hours, repaired my windshield wipers and repaired the back outside steps...AT NO CHARGE ❤️(nothing was under warranty). I stayed for two nights, at NO charge❤️ in their onsite RV park (water, 50 amp, dump station). In the future, it will be absolutely worth it to drive to Indiana for repairs to my beloved Bonnie ❤️

[@todayissomeday]

Thank you for sharing your story. I love hearing about great experiences at repair shops because people usually only talk about the bad parts.

[@secureman40]

One thing I do not like about owning a motorhome from Tiffin. I have 25000 miles on my Phaeton that has a leak in the ceiling, I called Tiffin and told them the Vin # and Year 2005 with 25000 miles. The answer is oh we dont service older RV's. Ugh what? its your Tiffin that you stand by and dont service them. After serving this great country and 4 tours I am kind of beat up and just cant do what I use to. But they just dont do older Rv's even their own. Live and learn.

[@brendanwalsh1675]

Just watched the Staying Positive on the road video and loved it! Well done! Also thanks to you both and all of our Veterans this weekend! We're positive about that!!! Brendan & Lena

[@todayissomeday]

Sweet!! Glad you liked it. Thank you!!

[@davef1852]

That story about the damage at Tiffin was amazing, and CRAZY! Sounds like someone was off her meds. We spent a week at the service center in August for small warranty repairs, so that escapade must have happened recently. I agree with the level of service the great techs provided. We checked in with 16 items on our "punch list" of fixes needed (small stuff like a slide starting generator, broken drawer latch, window leak...) and the techs fixed 33 items, several of which were so small we'd ignored or items that they identified. They even put it on a lift and re-torqued a couple of chassis bolts for me, after I'd installed a steering stabilizer a couple of weeks prior... not exactly their responsibility. It was a great new owner experience.

[@davef1852]

Should have said "slow startng generator". Darn spellcheck is worse than I am.

[@todayissomeday]

That sounds like great techs! Glad you were able to take care of so much while you were there.

[@sasquatch885]

WOW! CRAZY! That lady must have really been hammered. I was shocked how reasonable the repair costs were.👍🏻

[@todayissomeday]

We were surprised at how inexpensive our repairs were at both of our visits.

[@elaineibach339]

the first repair was $17,000 for the coach and $5000 for my car. the second was a completely new coach at $0 thanks to Mr Tiffin

[@tinam7011]

I just started watching your videos ❤️. My husband and I just bought our first Class A used RV ,we are so excited ,retired Navy looking forward to those road trips . I’m learning a lot from your videos. Thank you both so much for sharing your experiences and information. Blessings from Indy

[@todayissomeday]

Thanks for finding us Tina! Thanks for your service in the Worlds Greatest Navy!!!

[@seamansj]

WOW & CRAZY!!! But it's a shame that something like that happens and it ruins it for others. Y'all take care and thanks for the video.

[@donnamontoya6877]

WOW, I remember seeing that news story. While I was truck driving I saw and was a victim of many acts done by extremely impatient drivers. Both on the road and at shippers and receivers. Just can't fix stupid.

[@todayissomeday]

You are right about that!!

[@daveweisenburg4016]

Wow

[@ForensicPI]

WOW and CRAZY. I'm so thankful the Lord delivered me from that toxic poison. Now a sober RVer.

[@todayissomeday]

Amen!!!

[@rnupnorthbrrrsm6123]

Amen !! May the Lord continue giving you strength!!!

[@tedschaller]

God bless you my son, may the lord be with you one day at a time. 🙏

[@philz7462]

Good for you Bill👍💪🇺🇸

[@GreysonQuarles]

Me too-best decision I ever made. Hopefully there's many others in this exclusive club.

[@Thatcntrygirl1]

Well thanks for this! We were about to tear into this project and now know after watching this it’s too much for us . Thanks a million. You’re videos are helping thousands out here trying to limp along in this way of living !! Our maiden voyage is happening this coming weekend ! Big Booty Judy is hitting the road !!

[@davidlarson2534]

WOW‼️ Excellent video. Thanks for the info, and the humor. USAF disabled. Thank you for your service.

[@todayissomeday]

Hand Salute to you David!!

[@wood2dust]

WOW !! Crazy!!! This definitely from the the “you can’t make this stuff up folder!!”

[@todayissomeday]

lol Yes, it really is!!!

[@mikkistudley2373]

Crazy for sure! One of my biggest pet peeves in life is that others have to suffer the punishment for one fool's act. We have a 2002 40 ft Dutch Star and we've had few maintenance items. I want to comment that since we full-time we've used different places for repair and once they know we are full-time (with dogs) they have always made a way to accommodate us (so far). Either they have worked with us to be able to pull out and sleep in the rig or they have allowed us to plug in at their facility and stay. Most recently we had to replace the starter and we were stuck in a welcome center. The mobile repair place spent two days tracking down parts and repaired it where we were without having to have a tow. (cost $1100 - part was $599) We used a Peterbilt center to replace the motor for our landing Jacks ( $1200). The best value (thanks to the help of a vlog from RV Geeks) husband and son-in-law serviced our generator themselves total cost $108 and it runs so great now! Hope this helps!

[@todayissomeday]

That does help....A LOT!! Thanks so much for sharing. I have heard about places accommodating full timers. So nice to see it is still happening. Safe travels.

[@johna63]

You, Me & the RV q

[@kurtisarnold2788]

It's great to get a sense of the realities of owning a coach like a Tiffin. Thank you

[@todayissomeday]

Glad you enjoyed it!

[@Sheilas_empty_nest]

WOW CRAZY!!! Crazy doesn't even begin to describe that!!

[@rickbaier1042]

Just Insanity. Imagine if an employee was behind that roll up door she would have without a doubt have killed that employee

[@todayissomeday]

Exactly! Thanks goodness they were closed and everyone was long gone. The Phaeton was pushed into the workbench of the employees. I dont even want to think about someone being there.

[@katherinekelly5380]

Oh geez - you’re right - as bad as it was, it could have been much, much worse

[@mariner3]

Feel for the new owners of the one that got hit!

[@larryschmitt2513]

CRAZY “WOW”

[@lottrocky]

WOW! That's completely CRAZY!

[@carmenmonoxide7459]

WOW and CRAZY It only takes one to flup it up for everyone.

[@navygroundtraveler6884]

WOW, CRAZY, is an understatement!!!!!!!!!!!!

[@todayissomeday]

Right! Thankfully employees werent hurt.

[@haroldcarter618]

Excellent video and love the details in video. You guys also hilarious and your bloopers LOL. Safe travels to you guys

[@todayissomeday]

Thanks so much!!

[@mikebrant192]

CRAZY! WOW! OMG! I am lacking words, so thank you for providing them! And I was a PO2, so I have The Words....

[@troyjones313]

I GIVE THIS A WOW AND A OMG

[@altartoaltarministries2296]

WOW is right, could you image being the owner of the rig in the shop, and getting that call from the shop ...

[@MRHEAT20]

Great story - and Scotty and Josh -- 2 great mechanics- and great service at tiffin will definitely sway me to looking at their rigs when my wife and I are ready to buy

[@todayissomeday]

They were terrific!

[@stephangoodyear1426]

Hey, good to see your video. We have been to Red Bay several times for repairs or updates. Our opinion, no better place to go. The people at Tiffin are great. Safe travels. :-)

[@cindyrose5414]

CRAZY WOW Why do the actions of one ruin it for everyone? So sad.

[@todayissomeday]

And cost others so much $$$!

[@Milesco]

@ Cindy: Yeah, that's what really grinds my gears -- the misbehavior of one person has to ruin things for everyone else. >:-(

[@yayaglass]

I also think it Shouldn't change things for others. How many rigs were serviced with no problem? Why should anything change because one person was an idiot? Makes no sense to me.

[@todayissomeday]

@@yayaglass It wasnt the firs incident just the worst. Insurance rules on this one.

[@yayaglass]

@@todayissomeday Thanks!!!

[@junkman2758]

That sounds like a “hold my wine” moment. Lol

[@linodigioacchino6019]

That is beyond “WOW”

[@jimrundle834]

Wow indeed. Crazy. We were in red bay last month. Things at Tiffin seem to be back to normal. We stayed at Red Bay Acres and loved it. Restaurant was open and excellent

[@followingourdreams1662]

Ken and Cor 2018 Tiffin Phaeton 40IH XSH We were at the service Center Oct. 3, 2019 through Oct. 19, 2019 for warranty work, paint work, and some service on our Aqua Hot. We had about 25 items going in, with a few more added as the techs were working on the coach. We were charged for 30 minutes labor for servicing the Aqua Hot. The balance was covered under warranty. The paint work was to repair paint work performed by another dealer in Illinois. I also had some tree scratches buffed out while we were in the paint bay. Our total bill was about $80.00. We were not sure if we were supposed to tip the techs, so we fed them breakfast and tipped them for their excellent service. Based on the information we received from the folks on our 2018 Tiffin 40 IH XSH Forum, we tipped each tech $50 per day for their service. Keep up the great work. And thank you for your service!!!

[@todayissomeday]

Thank you so much for adding your repair work to the comments. I know will help those reading the comments. We also tip the guys and the first time we were there we fed them several times. They were great guys to work with and to learn from.

[@foretravelman67]

Ken, you must have a coach that is still under warranty and I have heard that Tiffin is great for taking care of it's customers. Just the deal on the Aqua Hot and we have one in our coach, there is nothing cheap on those. I ordered a high limit thermodisc for the diesel side the other day; $71 for this tiny part. UGH! I have learned quite a bit on how to work on and service the AH.

[@johngordon8113]

WOW! As usual, one person ruins it for everyone.

[@carolbennett6738]

WOW! That was a CRAZY thing to do!!

[@warrensuton9066]

That is a WOW and CRAZY. Not her finest moment for sure. But properly can be replaced. Didn’t sound like anyone was hurt other than their dignity so that’s good. Thank you for sharing. We are a 3 month 19ft travel trailer weekend noobies. But loving it. Thanks again for sharing your lifestyle and information.

[@hoss1003]

That's plum crazy. Tiffin should install inground hydraulic traffic barricades in front of each door. It may cost a pretty penny, but that accident probably cost at least $50 to 100k. Not to mention the new fencing and other modifications to the property.

[@jimpikul8551]

As DarkHelmet said in “SpaceBalls”- Ludicrous speed!

[@todayissomeday]

😂😆

[@smalugin383]

What's a matter col. Sanders Chicken ?

[@tonyglott1986]

"WOW"....Double "WOW " even.

[@timburton1715]

CRAZY 😜 and WOW 😳... RV living can have its moments... Thanks 🙏🏻 for ALL you do and share.

[@todayissomeday]

So true!

[@raymondschneider5217]

The only thing to say: "CRAZY!!!" "WOW!!!!!" What a story; hope her "guardian" has her locked up somewhere! Sorry to hear of the RV probs, but, am super glad you got them handled. Tiffin seems to take VERY GOOD care of their customers; sure seem reasonable, to me. Y'all Be Safe!

[@todayissomeday]

Hopefully she never drives again!! Tiffin did take great care of us! Safe travels to you

[@marysacks5482]

Wow for sure!!! And as for your cost of repairs they were great compared to Pa dealers who charge that much an hour just for labor on anything!

[@todayissomeday]

WOW!! That is a huge difference in price.

[@bellalisah8174]

Wow I REALLY LIKE YOUR VIDEOS. Thanks for sharing guys !

[@jackiesgeorge]

The Tiffin family are great people Mr Tiffin will take care of you i have known them for years.

[@todayissomeday]

We couldn't agree more!!!!

[@mcclungfarm7965]

As a Hershey employee I love seeing that Reese shirt!!!

[@todayissomeday]

Phil does love his Reeses!!

[@drlong08]

For that cost I'm planning on driving my '87 Allegro down there to have a check up!

[@todayissomeday]

The prices are great but there are restrictions the rigs they work on...mainly age. Call ahead of time but I think they only go out 10 years.

[@dogmanforreal4183]

I USED TO DELIVER THE AWNINGS TO THEM FROM LAGRANGE IN, LOVED TALKING TO THE PEOPLE THAT WORK THERE.......

[@centralcoastcamper9631]

WOW! That was an amazing story about the RV crash. Some people don't belong behind the wheel of anything, including a bicycle!

[@MililaniJag]

Ramming speed!!! So, I wonder where they got the motorhome repaired? DOH!

[@todayissomeday]

😂

[@nickuloth7251]

$50.00 a night omg. Highway robbery. Spent so much on the RV can’t afford that.

[@AWOLlcdrpeterson]

WOW And CRAZY! Thanks for the post

[@elierhernandez1]

WOW!!! Price on repairs are pretty good if you asked me!!! Nice to be able to drive up to the manufacturer and get parts. That’s awesome!

[@improvdebi8530]

I have friends who were there for service when that "accident" happened.

[@todayissomeday]

Really! Where they completely shocked by the shenanigans???

[@improvdebi8530]

@@todayissomeday Oh yea. They were parked only a couple of spaces down from the couple when it all went down. There was lots of head shaking going on.

[@mrs.r1235]

Holy Moly!! SMOKING THE TIRES AND CUT OUT? 🙈🙊

[@todayissomeday]

Yes!! Who does that???

[@justinharry100]

WOW!!!! I'm from Alabama and have family in Red Bay. This is a crazy story.

[@jeffsampica3094]

WOW!! That was CRAZY

[@Cptstokes]

That, as they say, was a smoken" hot deal! Heck, I'm at 80 bucks an hour, plus parts!!!

[@todayissomeday]

Yes, it really is very reasonable.

[@gregorycarson3889]

I love y’all’s outtakes they’re hilarious

[@crabsynth8761]

That was really CRAZY!

[@larrynmarks]

WOW! THAT IS BEYOND CRAZY! Arrested. She needs to be jailed and re-educated about her attitude. A FULL ATTITUDE ADJUSTMENT...

[@stevesmi1177]

WOW! CRAZY!!! HOPE I NEVER GET A CAMP SITE NEXT TO HER!😅

[@todayissomeday]

I hope she never gets to drive another car much less RV.

[@stevek6921]

Hopefully a site next to hers will be a jail cell! Not recommended. While they do have full hookups, travel opportunities are limited. :)

[@todayissomeday]

@@stevek6921 Haha

[@ThisAdventureFamily]

Wow ! Crazy ! Thanks for sharing

[@edwardpierson9263]

WOW AND CRAZY Thanks for another great video

[@dougchalmers5010]

CRAZY AND WOW! As in crazy person!

[@dennymedeiros4504]

WOW. The blessings of alcohol Unbelievable. What's in the heart of some people

[@BellsRidesAboardSeaBoss]

Our rig “Ruby Jewel” is a 2017 Phaeton 40ih we just took delivery of her in October. My husband bought all the Glide pads and replaced them himself. Only one was difficult to do and our sink drain will eventually need to be replaced too. After watching your video I think we can tackle that too, maybe. Lol

[@ramzy1013]

You guys are down to earth good wholesome people. God bless 🙏 you both m

[@fantastiqueberliotz1209]

I'm going to stick my neck out and predict that one, or both of them are serious alcoholics. Judging by the mug shot of the wife, she's been drinking heavily for years. What is truly frightening is that the couple may drive their Class A while under the influence of alcohol and one can just imagine the danger they would present to other cars on the road. Any collision between the Class A and an ordinary automobile could have life threatening consequences, especially on the highway. Think of a car with two parents in the front and their small children in the back. That's what chills me to the bone. One article I read stated that the drunk couple's Tiffin Red was probably a total loss. I can only hope so. They should never be allowed on the road again in an RV, or any vehicle for that matter, until they go through detox followed by an AA program and can then prove they are clean and sober.

[@NJ-Cathie]

Agreed.

[@vintages10]

Thank you for the video

[@DKBlair]

WOW! Bravo Sierra Crazy!

[@sgraffrn]

Guess that couple lost their membership in the Tiffin owner’s group.

[@todayissomeday]

Ya think!!

[@ls3151]

They should be blacklisted but still members. With pictures and "Don't let this happen to you!"

[@1958jimmyt]

Thats why I dont drink and I dont like hanging around drunk people

[@arronbaker2161]

@John Preciado the same inland I live apparently. Drunks not cool

[@crazycanuck2578]

There is a big difference between a drunk, and a social drinker, I don't live on top of a pedestal, I don't throw everyone who drinks into the same category as the drunken alcoholics, there's a big difference between the 2 demographics of social drinkers and the down and out wake up have to have a beer with my cereal drunks.

[@Brisoup1]

It had more to do with that lady being just drunk. She was obviously Bat sh*t crazy.

[@tomwolfe3946]

Really enjoyed the video! Thanks for the Tiffin insight. In the process of purchasing a 2011 Allegro Bus 43QBT, trading a 2003 Monaco Windsor 40. Amazing upgrade. You can always 'crack your barrel' @Cracker Barrel'!

[@cruisingwiththeconrads730]

WOW, now that's CRAZY!!

[@robertmcgee7083]

Out of her head drunk, and pissed off over bad service. One thing the dealership could do is improve their service.

[@truckcampinglifemag]

CRAZY DOESN'T EVEN EXPLAIN THIS

[@todayissomeday]

Agreed!

[@todayissomeday]

@@truckcampinglifemag Sorry I just saw the previous comment. I removed it. It is not the culture we wish to promote. We wish to welcome everyone and choose to bash no one!

[@truckcampinglifemag]

@@todayissomeday It's all good.

[@annamariewarren5887]

WOW!! I do recall reading about this. So crazy!

[@dbt2058]

Wow! That is CRAZY!

[@georgeshrewsberry9672]

WOW. This type of driving is why I don’t ride with my wife

[@thomasblankenship1646]

Lol...lol... mine doesnt drink but she's got a lead foot. And can handle our 38' class A

[@davidoverholt251]

Wonder how you feel about full time security while you two are on the road, after the RV couple from New Hampshire were found murdered and in shallow graves in Texas this past couple of days. So I wonder what you two do to provide safety for each other as far as locked and loaded? I saw something on You Tube about a map about transporting firearms in your RV/camper from state to state. Some states say your RV/Truck are not your home or something that you can protect by firearms!!!

[@todayissomeday]

The loss of that couple is just terrible. So sad for them and their family. I can tell you we have only felt unsafe once and we left that area. I dont think RVers are more unsafe that those that live in a house. Random crime is just that.

[@SaltySouthTexan]

They were in a very isolated part of a beach near Corpus Christi. Two sick people from Utah who were hiding from the law, killed them, and I won’t say what else, but buried them in the sand dunes. Caught the Truck and travel trailer going to Mexico October 21. Luckily the Mexican federales caught them both and they’ve been extradited (at the moment for theft only) sitting in our local county jail

[@Brisoup1]

@@SaltySouthTexan Hopefully these animals will see the business end of the Texas needle.

[@lukepare71]

CRAZY... that's an understatement

[@CliveDrone]

Hi Guys ...WOW!!! is right. We just sold our 2011 RED 34qfa, owned since new and purchased from Hershey RV show. For the first 4 years we owned it we went back to Red Bay every fall for repairs and didn't pay a dime for anything. From paint work, wood work, chassis work, electric work. I always argued with Wade the service manager that it was a defect from new and should be covered under warranty they agreed. WE spent many weeks in the service center campground before they started the 1 year rule. So this storey is amazing. In 2018 we had the dinette slide floor replaced, a regular problem for this model. Water ingress and rotted the floor, fully replaced again under warranty at Kimborough RV over near Florence AL. Another service center for Tiffin. Great great service. For a different camping experience while we waited for service or on weekends we would take the coach to Toshimingo state park just across the border in Miss. Beautiful place very quiet. Thanks for the video. Safe travels.

[@rvdogfl]

Just takes 1 drunk person to ruin it for everybody.

[@todayissomeday]

Agreed!!

[@davidschonhardt4958]

WOW that's incredible! We have a 05 Teton, that was supposed to be fixed before we received it. The partnership broke up, and the partner that made the promise left. We now have a 5th wheel with bad landing gear, one slide not working, and drains leaking. One person started installing the landing gear, then got busy on normal job. Went to another person, who accidentally broke a living room window moving the trailer around, and it's been over a year. Wish us luck!

[@todayissomeday]

Holy crap! That is terrible. Hoping you can get it repaired soon.

[@timshea1599]

They’re out there!

[@leonardlipton9874]

Very educational- thank you

[@todayissomeday]

Very welcome

[@tinaburns2680]

WOW!! CRAZY!! AND OMG!!! Hopefully, she is now sober!!

[@lincolnmarkham3526]

WOW! Sorry one crazy lady changed everything going forward. You handled the change well.

[@alanlevine3984]

OMG. great video. Thanks for the advice. You both are awesome.

[@todayissomeday]

Thanks so much Alan! Have a great Saturday

[@kathleenross4820]

Wow 😯. That’s unbelievable.

[@deborahcook1916]

CRAZY. New to RVing and learning from your videos. Fun, fun, fun until someone rams your RV. Love the bridge episode. Good learning experience. 😊

[@todayissomeday]

Way crazy!!! Glad we could help you out Deborah!

[@williamheikkila1966]

WOW. I can’t imagine being that out of control.

[@Grandsport12]

WOW! That's really crazy!

[@LM-sc8lu]

"...I can hopefully fix some of these things down the road..." My wife and I are long time RV'ers, and are asked quite often by other people whar they should know before they get into the lifestyle. I always tell them they need some ambition, as set up and tear down can often be laborious, be familiar with plumbing, electronics, and mechanical repairs. Most of all, be patient with your spouse/significient other, or your travels will be "less than smooth!!"

[@jeffl1499]

WOW. OMG YOU GUYS ARE GREAT.