Tooele For The Win

Tooele for the win, Dave Hamilton saves paydirt by giving me a complete D9 fuel system

[@Charlie-wr6dy]

Sorry to hear about your bad experience with Tilly’s, Jeff. Customer service has gone to pot here in Australia in all industries, particularly if the person you’re dealing with is of a certain (young) age. Nobody gives a s**t and nothing is ever anybody’s fault. Rant over. All the best mate.

[@Jpaydirt]

No worries mate, I've got an ace in the hole and his name is Mic. stayed tuned

[@Jack-1212]

Nobody returns phone calls it the world we are now forced to live in

[@keithbartley8193]

I feel your pain about a lack of responsiveness. I discuss this with older folks about how different customer service is today as opposed to 20-30 years ago. Same as you no call backs, no return emails or texts. Continually prompting from my end and it's just like you are (in today's terms) ghosted. It is so frustrating. Most won't even acknowledge that they received a text or email. Just nothing, and don't get me started on these automated telephone answer systems where you have no option to talk to someone. It's not just parts though, I have been working with a surgeon on an ankle issue and he requested that I call his scheduler when I left his office. I have called every day this week, won't take a call, hasn't returned a call after repeated messages, just nothing. I think it is pervasive throughout society now. Rant over.

[@georgeenriquez612]

6:34 AM Saturday morning and Jeff’s video makes my day with that ending clip that never gets old. Good luck getting those parts Jeff, customer service basically doesn’t exist with this new generation that doesn’t want to work.

[@FarmerJimmyJoe]

Jeff I feel your pain. I sill do a little farming, tractor went down, radiator plugged from hard water. Deere said unrepairable and replacement no longer available. Took me 15 minutes to get a remanufactured radiator, even has a warranty. But the Deere dealer couldn't find one anywhere. Yes customer service is a thing of the past, unless you find an old guy still working who knows what it takes to get and keep a customer. Harley and Dolley my Corgi's said to say hi to Mr Griffy, he be the man.

[@dasrms09]

Having retired from CAT, the problems began when it was decided that we had to hire from the outside. Promoting people up thru the ranks was no longer any good. So we got a lot of executives and managers that had never stepped foot inside a factory or on a piece of iron. Purchasing people were rewarded on finding the cheapest source. Guess what? Quality went to hell on a lot parts, but people got promoted for saving money. Sad to see in a once great company.

[@Jpaydirt]

That's some great insight, thank you. everything that has ever failed is now in vogue, it's like the time tested lessons learned are now old silly ideas, it's amazing we still don't learn from the past

[@kentstarkenburg817]

It is amazing how large those pumps are in real life. An old injection pump is nearly as large as automobile engine these days.

[@jeffsnider3588]

I'm amazed at how these guys remember where all this stuff is located and even 1/2 of what they have.

[@TheDestrada999]

Always a fucking runaround with parts guys and vendors

[@danflemmer1999]

I admire your self control in the face of still another example of modern "quality control"! Doesn't ANYBODY make dependable accurate fitting oarts any more? One of the reasons I bought machine tools and learned how to use them is because I ALWAYS have to finish what the maker of the part should have done!! We've become a nation of "I don't give a sheets"! Terruble! "D"

[@thebegrsshow]

Jeff have you considered checking with an Electric Motor repair shop for the bushings? Brownell Electro, and even Grangers used to have Bronze Bushing kits in multiple sizes for all sorts of stuff. Find a bushing with the right OD, and ream the ID to what you need. If I were closer I would make it happen.

[@Jpaydirt]

so I spoke to a machinist in Florida this morning and was asking him why they just didn't use brass bushings, long story but the jist is the spinning and lack of pressure lube makes it not possible

[@thebegrsshow]

@@Jpaydirt I was referring to Oil Lite Bronze Bushings. They are porous and retain oil. I've used them in many applications, and they last for years. Isn't your shop compressor an IR T-30? The fly weights under the unloader cover have those bronze bushings in the pivots. They are barely even splash lubed, and they last 30 years for example.

[@clydeacor1911]

For a pissed off guy you sure carry yourself very calm and collected and even have a smile to go with it. Don't think I'd want to be in the same zip code if you were in a fighting pissed off mood. The people at the part's counter these days are as dumb as a rock, they only know what that computer tells them and are totally lost without it!

[@ericgarrett7875]

Jeff … I would look into repairing the old part by Tig welding process if the aluminum welds decently. If you can’t find anyone close to you… send it to me I’ll repair it for you. I think it can be done.

[@MrDlc1969]

Call the higher up again ? Send Griffy after them ! And Drive That Challenger !

[@glenngosline3303]

Great to see those old sidebooms and Lincoln welders.

[@750masseyman]

I have a brother and my son both work for caterpillar. Both are really good with people and getting back to people. I can't believe some of the stories they tell on what can and does go wrong because people aren't held accountable. My son works at Used and Restored I'm going to see what he says about your parts list. Good luck its the same with Deere also.

[@richardhoneywell7411]

Great video Jeff hopefully next week will be better. And the part's show up that you need. So you can get your D9G back up running for the next job. Thanks for sharing stay safe Jeff.

[@two-strokesmoke7289]

Enjoy your videos Jeff. 03:41 am so I decided to fry me up a little side pork and put some Creole on it and black pepper. Love the fact that you run "vintage" equipment!!!!! (but getting parts is getting more challenging) Big fan of your channel here, I try and watch everyone of your vids.......(all the way thru) Please keep making vids, thanks for taking us all along on your journey.

[@philbox4566]

Hah, Tilly's is in my old home town of Toowoomba in Queensland. I put the roof on his house up on Toowoomba Range at Mt. Kynoch. Clever clever man he is.

[@cameronalldridge831]

Jeff I love you video's especially the D9G ones and your mechanically video's it is very interesting. It is getting hard to find parts for mast things and if you can get parts you have to modify them to make them work. The problem is that our governments are shutting down every industry especially the farming industry and the government is doing it in the way a terrorist would do it.

[@mikesyrett4694]

Too bad the way things have gone in this country. I have the same problems with overseas parts that don't fit ,unmachined holes or wrong threads and nobody cares. Were paying crazy prices for junk and having to modify it to fit. Good luck to you, I enjoy watching your video's.

[@robdixon945]

Feeling your pain brother,,thanks for the show Jeff 🍻

[@malcolmyarnold6172]

Hi mate love your videos not good being stuffed around very frustrating hopefully some one comes good for you soon looking forward to seeing how you go take care of yourself

[@mischef18]

As always bro a great video but gee ya sure having a great time getting parts. Safe travels. Ken.

[@tkhaskett09]

Sad to see Cat go downhill in quality, used to be a company that had some of the best parts and equipment.

[@firstlast-ty4di]

You're right. 50 years ago you bought Cat or settled for crap. Times have changed. I hate to see Jeff having to fight these battles. Cat may become the next Boeing.

[@kevinmoore342]

What you should use as a ringtone is Joe Coker. With a little help from my friends.

[@Lucky4wd4840]

It's So SAD! I don't know how we can win another war with no industrial base! Mother JD is using China made gear boxes on their top of the line 15 ft bat wing cutters! I am 68 years old and it makes me sad that money is chosen above what's best for our nation!

[@ironworkerfxr7105]

True rabbit true

[@tomcander3669]

Blah, blah, blah...it's the unions is why foreign components are used

[@thegreenerthemeaner]

​@@tomcander3669 Can't agree or disagree with that statement. The problem is greed. EVERYBODY wants more for less. How much profit is enough? Trouble is, they won't know how until it's gone.

[@richardlincoln8438]

Do You remember when Ol' Ross Perot talked about " The Great Sucking Sound " that went along with NAFTA ? This parts story is one result of off-shore manufacturing. Brian Block just lives too far from Blackfoot, Dang it ! Best Wishes to You, Your Family and Friends Jeff. #110500

[@davidroberts3692]

That’s the world we live in now. Nobody cares about anything other than selling you a new machine! If not they don’t want to talk to you!

[@JB-D8Ktv]

I feel your pain Jeff. Customer service has gone down the drain. Had very similar experiences looking for parts for our D8K. You can call, email, fill out online requests and no one gets back to you. Frustrating to say the least. It’s funny to me that they don’t realize that it is the customers buying parts that gives them a job in the first place. Also feel your pain in locating parts for older machines. Getting harder and harder to find stuff. Hope you get all the stuff you need. I’ll keep watching for updates!

[@Jpaydirt]

Hows your project coming

[@JB-D8Ktv]

@@Jpaydirt It’s taking a little longer than we expected but I think that’s normal when doing undercarriage. At least that’s what everyone keeps telling me. lol. One track frame had a little damage and we found two used ones with a bunch of almost new parts on them so we bought them thinking it would be quicker to just put all our new rollers etc on those frames to save time. We got the frames and they were in much worse condition than the ones on the cat. So we are taking all the good parts off of them and putting them onto our existing frames. We just had to do a few repairs to our frames. I’ll put up a video soon of the existing frame and the two we purchased. Maybe you have seen that before but I can’t figure out how they cracked them is so many places. Thanks for asking. Appreciate it!!

[@rsgpartsdivision]

I always reject begging a supplier to sell something to me. Makes me think they don't deserve my business.

[@michaelbrown6241]

Jeff, just be carefull with Cat parts prints, they rarely have the heat treat detail if the part is hardened, Cat heat treat specs are IP and found in there 1E specs which cannot be released. That is why Cat Yellow parts are mostly cheap non hardened will fit parts. I'm sure you will find a local machine shop with enough knowledge to reverse engineer the old pins and rollers, the fly weights could be machined from billet steel if needed. Dealers are not all conected on the parts supply chain, some dealer warehouses are that remote they are not included as a source of supply whilst others are in countries that may be at war or have trade sanctions. Your 9 is a vintage machine that has not been in production for 40 years so finding parts made 20 to 50 years ago will just get more challenging with time. Buying second hand you could well end up with parts worse then yours. Someone at Tillys is probably watching your vids. 👍

[@robertI153]

The chances of someone from Tillys watching these vids is zero!!

[@Jpaydirt]

Cat still makes the pins, but are they as hard as the old ones? i doubt it as experience tells me so.

[@merlepatterson]

Holy smokes, that scrap bin belonged up on a stock shelf. Those looked more like rebuildable cores than they did scrap junk.

[@kennethney4260]

I remembered from the other video you read the assembly instructions for the hub and it said "during reassembly the hub needs to be oriented so the wider gap between the bosses goes over the pawl. I couldnt quite see if thsts how you had it oriented when you were showing how it went back together or not. Probably yes but figured id mention it just in case 😊

[@hillbillytrucker8347]

Hey Jeff you after that Bandit and the Snow Man with ole Fred and that load of Coors beer. You win again 😂😂.

[@hangman396]

Well it looks like Jeff Wins again... I enjoy your content, and continue to watch...

[@Planeiron]

Those Lincoln welders or the one I used was the smoothest running smoothest arc I ever used, I'm not a welder by no means but that welder just worked for me so smooth

[@michaeltrinkle4197]

Thank You Sir for the video.the same people you contacted but refuse to respond back expect a paycheck .these same expect everyone to respond to them and have their little melt down when it don't happen.time to go hungry awhile an see how it goes.i needed 6 sealed bearing awhile back all the same.opened the boxes and 4 were sealed only on 1side.the parts place checked their supply and only 2 were correct. ordered 2more.hard to be sympathetic to some whiners on a good day.Jeff will win.next week will be better or else.i may have a melt down for you if it's ok.the 9 sounds awsome.hard bumpy road to get there.keepem coming when you can.

[@localcrew]

It has been many years since I have dealt with my awesome parts guys and gals at Whayne Supply here in Louisville Kentucky but they definitely put the “Service” in Customer Service. I guess that kind of personal dedication is sadly obsolete anymore. I know that Jeff Wins eventually though. 👍

[@shelleywilcox8703]

If that was rush in Toronto Ontario , Canada, l would never complain about rush hour again. It's is absolutely insane here. They're all nuts.

[@86lowrider]

I wonder if McMaster carr would have those bushings.

[@flyboy6876]

The problem with today's new workers is the quantity and lack of quality. It's sad, very sad

[@raykaufman7156]

I often say I wish the engineer who designed some assembly had to work on it...just once.

[@colinkennedy8730]

Jeff you will win but what a pain in the ass ,all the best going forward

[@amossnowdaharleyman9179]

Lincoln welders: years ago I was in Alaska and drove past a lot with hundreds of them. Left over from the pipeline.

[@bigbird2100]

Great video 👍 If you got the drawings for the pins just ask a machine shop with a CNC lathe make a hundred and sell the rest or ask your local tech college as a project and make a small donation 😊

[@alberthinds78]

It constantly breaks my heart when buying parts for machinery that used to be equipment that was the pride of our nation. Like Cat, John Deere, International extra. They have lost the main reason that once made them the best companies in the world. Now they just have no respect or since of pride in there service, or in there parts. Very disappointing to say the lest.

[@amunderdog]

It is sad. Been reading daily about the fall of Boeing. Built a world leading engineering enterprise, product first, profit second. Today they are, profit first, product second, and the wheels are falling off.

[@timcope3115]

Jeff I know it would be a PITA but that CAT part you ordered that is rough and suspect won't seal it would add to to cost greatly but it wouldn't be a real big deal to TIG weld that surface then turn it down to original thickness. That would be a much better solution than machining it and it turning out thinner than original and not sealing. But again it is going to extend your down time.

[@badmonkey3669]

A good machine shop can make the bushings like Curtis does in Australia

[@Sircraig7963]

G'day Jeff,, Another cool vid , by Mr Paydirt. I do love it when you get angry Jeff , Your a dangerous man alright ,maybe even just a little bit sexy too, but we know you'll come out winning, in the end . Respect....!

[@HaydenIngram]

Jeff, have you tried Mcmaster Carr for bushings?

[@jimbarnick3330]

Fuck it..........Get a Terex 8230.......Bahaha

[@memyselfandifarmer]

Dave and dogs are the best.

[@maxjones9139]

Customer service has gone to crap completely.

[@kevinking3402]

Another day in Paradise 👍🏽

[@robertquast9684]

It used to be parts guys were old wrench turners that knew what they were looking at. All the ag equipment companies I work with have similar supply chain inequities and parts people that have no clue what they are looking at. John Deere used to have and probably still does have all their hardware part numbers listed so you could see dimension and other specs so on your bushing you could match something up that might be a hair longer or need the center hole drilled but at least had options. No days the parts people don’t know how to use it

[@amunderdog]

Reminded me. Went to the case dealer looking for a (Supposedly) obsolete part. The old parts guy looked at mine and said; That is a common part used in many applications, we have a box of them, that was helpful.

[@terrycormier5492]

Jeff I am a Canadian up here they will stuff you as they double stuff their own that is how it is and in T Bay multiply that times 10 ❤❤❤❤❤❤

[@jimcrowl6925]

Did you try FP Smith parts in California? They had some nos Case parts that I couldn't find. They got back to me right away, their service was excellent.

[@tater_relocater]

Good luck man.

[@tonymidkiff2108]

You have had a rough week but like you said you will win in the end

[@matthewkesler1175]

China doesn't care if the parts work ,they just produce numbers and zero quality control.Look how they work,wrecking machines left and right.Putting new tracks on beyond completely worn out undercarriages. Popping tracks back on like rubber bands. The safety footwear is flipflops . How is it we never see human carnage videos from these things because they must have massive amounts of that too. It's corporate greed from top level management ,they want to make a profit for shareholders but now they want all the money in all the corporations. We don't have it. It's getting to the point where it's too expensive to do anything so nothing is done. Then what will they do? It looks like they're about to find out. We'll make do,weld it up,grind it down,patch it ,put in parts that are worn but will work awhile,etc. But these corporations can't,they don't know how,then the learning begins. It'll be a hard lesson and a near vertical learning curve.

[@mattdeckert6150]

Customer service is an oxymoron now days. I have delta with VERY few that care at all.. They say "ya, no sweat". Because that's how hard they tried to find your parts.. It's "easy" to say No we don't have that.. Because they didn't look.... Hate it

[@JD-zm4eh]

We all need good Governors. Looks like ya hit the jackpot. Customer service is a lifeless robot these days. It is pathetic and actually a damn right shame what has happened in the past 15 years. No wonder our country is underwater in debt, stupid is as stupid does.

[@edmondmkasian6173]

Hay jay pay dirt. The pipelyer engine you mentioned 342 four cylinder is right. Its barely same bore and stroke like d8k / d8h . But name of engine is d339

[@Jpaydirt]

D342 is D8 engine D339 is a D342 with two cylinders chopped off

[@MarkSt59]

Bitter Jeff for the win!

[@cyberhornthedragon]

aww jeff i was hopin ya would list off them smaller cats too

[@oldfarmer4700]

I’m afraid the old days of going to the dealers and either they had the parts or they could actually get them threw their network and made in America, and not to say the counter guy at the parts department had the phone in his hand and books in front of him would actually talk, look and call you back even if you were the little guy with one machine. It’s bad enough with keeping older equipment going when companies quit making parts for older equipment now days because all the equipment is made everywhere in the world and put together in some other place and these companies making pieces for equipment change ownership like we change our underwear there are parts discontinued for equipment that’s only ten years old. They don’t want you to fix anything they want you to buy new anymore. It all sucks for sure.

[@_Ben4810]

I've seen the occasional pic of the final assembly line of tractors at Peoria, but there must have been (& still are...?) pre-assembly areas for all the smaller components like these fuel system units...So much fiddly & detailed work to be these up...great video as ever Jeff..👌

[@philstreeter9703]

Sad to see the crap you have to go through to get your parts. Customer Service is non-existent anymore. You'll win in the end.

[@matthewshetters8459]

seems like you need a good machinest like Abom 79 he's on You tube he will build you a quality part for I bet the same if not lower price and he will get back in touch with you and do it in a timely manner oh great videos love watching you struggle and over come Jeff WINS!!!

[@Jpaydirt]

no he won't, tried it once

[@cruch9]

I always thought if it was a CAT machine that they would get you the part no matter what even if it was 100 years old?

[@cruch9]

seems like I started hearing parts issues when CAT decided to move corporate from Peoria to Chicago. The democrats of Chicago must of got to them.

[@Travislee210]

I bet the parts guy in Tulsa was Dennis at equipment world ? He’s really good.

[@Jpaydirt]

yup

[@aaronbauer4039]

Can you take your original aluminum part to a machine shop and have it TIG welded and machined back to spec? At least you'd be able to keep your OEM part and not have to use a junk chineesium replacement part.

[@Jpaydirt]

pretty corroded, I figured just get a new one,,,,,,,,,,boy was i wrong

[@paulbream9939]

Is he putting a hydraulic side boom conversion on those D7s or is he putting a live drawl works for a 572 sideboom?

[@Jpaydirt]

there all side booms, with whatever they came with in the day

[@paulbream9939]

@@Jpaydirt there is a few things different between a D7 and a 572 like the dash, throttle, and steering clutches. I was just curious if he changed all of that to make them more like a CAT built 572. CAT also built 572s either 4 cylinder or 6 cylinder, they used the same engine that was in the 977.

[@jrhendershot1936]

It is a damned shame no one responds back to people and potential customers

[@davestuart6593]

Sorry to hear,it’s gotta get better…..right?

[@normannichols780]

Look at it like messed up stop light. Started yellow cat to seeing red junk parts. To loosing green money cause you can't work.

[@martylost167]

Can you use the 1 off ur other D9? I know u hate to, but.

[@CraftBeerTastic]

@KT3406E sent me. Love the channel, Jeff!

[@iangallaugher3468]

Holy Moly - Jeff found the mother lode!

[@lorenmorelli9249]

Ms. Harris will get all of these problems rectified on Day One... 🥳

[@Jpaydirt]

she going to give me a blow job Loren LOL

[@lorenmorelli9249]

@@Jpaydirt kzbin.info/www/bejne/oHe6anyCidislassi=frNsmlypI9T5k8v_

[@calitrainman]

Might be stupid question but why not just go to a local machine shop and have them turn you a couple bushings?

[@Jpaydirt]

I have the print, it requires some grinding to some pretty tight tolerances

[@raykaufman7156]

The fuel pump for a D9 Cat is THREE FEET LONG....🤯🤯🤯

[@Jpaydirt]

me and my d9 are alike.................3 feet long lol

[@raykaufman7156]

@@Jpaydirt If that were true, you'd be pushing something other than dirt for a living...😆

[@phillipbonner5215]

Hello shity day. 😂

[@DewarGale]

1626 Hettinger Ports

[@raymondjackson2227]

Jeff. I know your frustrations, I like you deal with obsolete parts, pass the buck to someone else who doesn't care, vintage parts pay out the rectum Quite frustrating but like you ,"Ray wins ". I like a chalange, How about you?

[@knowltek]

Shirley…haha..you needs a machine shop to repair anything over 20yrs old in cat these days…

[@Dave_9547]

It made me sad to listen to your discussion of this problem and then to read some of the comments made by others who have experienced the same thing. I remember talking to you about six years ago and your thoughts at that time were that Cat should be proud of the longevity of their machines and the people who were working with them. You have found out that is not the case. Cat would prefer that machines older than maybe fifteen years should go to the scrap dealer, so they can sell new ones. They fail to realize that there are a lot of people who can't see the business sense in spending what it costs for a new D9, or D10 sized machine when you don't have forty hours of work for it each week, fifty weeks a year. You need to find a small machine shop, maybe a hobbiest who would enjoy the challenge of making those parts from a chuck of round metal. There are a lot of them out there that can get you what you need. Another thought would be to machine the bad part on a lathe and mill till the finish was correct.

[@MC-re2ry]

. . . and that's why I sold the farm and retired. Really.

[@kentstarkenburg817]

Tooele used to be so much fun. Labor Day was the Vintage Moto GP races out at the Larry Miller Park. Much racing through the rest of the year. Hi from Oakley.

[@johngibson3837]

Hey up Jeff feel for you mate cat ain't doing jack shit for ya, hopefully there will pull there fingers out and do better

[@humungusfungus6861]

Hi Jeff, have a good day

[@briananderson1781]

I agree......not impressed with mod-darn technology, I had a vintage 1900 Cincinnati horizontal mill that would do all sorts of things that for the year 1900 - I was amazed, but this sounds like the N14 oil pump story, made in China or India by low bid. Then you have the people at the dealerships that don't know....don't care......and don't do what they could. It's really frustrating. Well with modern A-I if you google the Cat part number then images and sources for this part should just "Pop-Up".😀

[@dandolence2472]

It just makes me sick the way these outfits are. They only want to sell the brand new plastic china made crap that doesn't even last ten years and it's not even fit for Ritchie Brothers Dead row.😢

[@daleolson3506]

Cat,Juan Deere have gone to all the profits we can get today. Who cares what tomorrow brings. Thank the stock markets.

[@Jpaydirt]

Juan Deere LOL

[@godsdozer]

Yep

[@cliffcarden3411]

I'm just going to say customer service sucks and dealers have got to where they suck too and it's not just Cat it's all of them

[@nightstorm9128]

I will in me browner...

[@12Georgia83]

☕

[@heyinway]

Adam Booth machine shop in Florida. Abom79

[@ericgarrett7875]

He wouldn’t be able to make that part….. not enough experience on cnc

[@mikeys1459]

buy a new dozer.That's what they want. Big company's don't want you to spend 20 bucks or 2000.They want all your money so they can buy back their stock.