Top-Load Washer Won’t Fill: Troubleshooting Direct-Drive

Read the written version of the troubleshooting in this video here: www.searspartsdirect.com/diy/...
This video from Sears PartsDirect shows what to do when your top-load washer won’t fill. If your washer won’t fill with water, there are several components that may be to blame. You could have a malfunctioning water level pressure switch, or your timer or temperature switches could be bad. This video will show you how to check for continuity with a multimeter to find out which part needs to be replaced so that you can get your washer working again.
Visit us at:
www.searspartsdirect.com?sid=soc:youtube:top-load-washer-wont-fill-troubleshooting-direct-drive
Or call 1-800-437-1673 to speak with a parts specialist.
The video includes these parts. Look up your model to make sure you get the right parts for your washer.
Pressure Switch
www.searspartsdirect.com/part...
Timer
www.searspartsdirect.com/part...
Temperature Switch
www.searspartsdirect.com/part...
Find parts for your washer at:
www.searspartsdirect.com/part...
Or click here to schedule an appointment with a repair technician. www.searshomeservices.com/rep...

[@user-hn9rc8gg9m]

I have a top load washer estate. Sometimes it stops before it gets to the rin cycle and it won't rinse or spin And sometimes it will work when it stops. I reboot it and it will work again and he suggestions

[@user-hn9rc8gg9m]

I have a top load washer state. Sometimes it stops before it gets to the rin cycle and it won't spin. And sometimes it will work when it stops. I reboot it and it will work again and he suggestions

[@user-hn9rc8gg9m]

I have a top load estate. Sometimes it will go into the rents and spin cycle. And sometimes it don't when it doesn't I reboot it. And it works what other problems could I have

[@Darrenwlawson]

nice video.. for systerms that are from the 70's.... New sears/kenmore units have circuit boards - not electro/mechanical pressure switches.. where is the video to trouble shoot the chinese circuit boards ?

[@KArrowsmith]

Thank you!

[@plusblood5101]

U r wonderfull

[@davidhalbleib5040]

Good video. Thank you. 👍

[@lewiskalinde6073]

This is a professional video . Thank You .

[@ginoye8620]

This video is Godlike! Loved it. Excelent explanation

[@keithbrookshire]

Before finding this video I had a lot of frustration getting my 40 year old Kenmore 60 Series washer going again. It's running like new now. Thank you!

[@johnracek7633]

There is a place in heaven for you. You are a credit to mankind.

[@Boyzofsummer1]

Changed the pressure switch, now I’m getting way to much water and it’s over flowing.

[@sally26]

Most thorough I’ve seen! Wow!

[@garyvale8347]

my top loading Whirlpool WTW57ESVW wash machine will not fill with water....it won't fill on the hot or cold or warm water settings.....I have checked the hot and cold water lines and cleaned the inlet screens, but no luck .....what part should I replace ?...thanks

[@abrahamvaro5482]

Nice video ,thanks.

[@ricardorobles7259]

Hello, my washer fills normal at the start cycle but does not fill on rinse cycle

[@searspartsdirect]

Let us know the model number of your washer and we'll try to provide some troubleshooting advice to help you.

[@ricardorobles7259]

@@searspartsdirect it is NTW48OOXQO tnks

[@searspartsdirect]

@@ricardorobles7259 A wiring failure, bad rinse water level pressure switch or a failed timer could prevent that washer from filling in the rinse cycle even though it fills in the wash cycle. Your washer has 2 water level pressure switches. One water level pressure switch controls wash cycle fill and the other controls rinse cycle fill. Here's a link with a photograph of the water level pressure switch assembly that includes both switches: www.searspartsdirect.com/product/31is8idz57-0026-110/id-wpw10403280 . Unplug the washer and check the wire harness connections between the timer, rinse pressure switch and cold water inlet valve. To open the console, remove the screws at the back of each console endcap then release the console from the top panel and hinge it up and back over the back console panel. The rinse water level pressure switch has yellow/violet and yellow/red wires connected to it. Reconnect any loose wires between the timer, rinse water level pressure switch and cold water inlet valve. If the wiring connections are okay, unplug the wires from the rinse water level pressure switch and check for continuity between the prongs that the yellow/violet and yellow/red wires connect to on the switch. (If you don't have a multimeter to check resistance, you can get one at your local hardware store or home center for less than $20.) Here's a video that shows how to check continuity using a meter: www.searspartsdirect.com/diy/article/how-to-use-a-multimeter-to-test-electrical-parts-video . Your meter should measure near 0 ohms of resistance (continuity). If the meter measures infinite resistance (open load) then the rinse pressure switch is bad and you'll need to replace the water level pressure switch assembly (the part in the above link). If the pressure switch is okay, then you'll likely need to replace the timer because the timer isn't sending electrical current to the rinse water level pressure switch during the rinse portion of the cycle. We hope this information helps. If you need further assistance, let us know.

[@ricardorobles7259]

Thank you very much for your response, I greatly appreciate your help.

[@erandshahini2905]

So I got water coming in but it won't fill up. Any suggestions on what could be wrong? Any help would be greatly appreciated. It's a kenmore 700 series..I know it's old.

[@searspartsdirect]

Water could be siphoning out of the washer through the drain hose. Check the drain hose installation according to the guidelines in the installation instructions. Make sure you don't have that drain hose stuck way down the standpipe behind the washer (or submerged in water in the drain sink if your washer uses a drain sink). Correcting a problem with the drain hose installation may correct the problem that you're describing.

[@hendradrive1279]

It is difficult for me to check the violet and black wiring continuity. Can I take out the connection and do the continuity check directly to the timer pin ?

[@MrBrix3]

great video thanks!

[@PeskyVrmt]

THANK YOU! You have rocked my world!

[@josephbrlt]

What would it be if when I put it on rinse it doesn't fill and the reset button doesn't reset, unless I punch the control panel on the side that the reset is on? Which then makes it fill. No voltage meter.

[@searspartsdirect]

Your symptoms point to a failed control board or faulty control panel. Some washers have one control board that includes the control panel buttons instead of a separate control panel and control board. Let us know the model number of your washer if you need more help with this problem.

[@miajones4450]

Hello I have a admiral model # atw4475VQO washer that want fill with water but it spins. It doesn’t matter water temperature or size load I put it on it never fills with water..I have replace the water intel valve, pressure switch, and bought new hoses still no water. Can anyone help me!!!

[@searspartsdirect]

Verify that you have water coming from the water supply faucets behind your washer. If the water supply is good, then a bad water temperature switch ( www.searspartsdirect.com/product/48ybkf2fki-0026-110/id-wpw10184148 ) or a wiring failure is preventing your washer from filling. Unplug the washer and check the wiring connections from the timer to the water level pressure switch. Check the wiring connections between the water level pressure switch and the temperature switch. Check the wiring connections between the temperature switch and the inlet water valves. If all of those wiring connections are okay, then you'll likely need to replace the water temperature switch. We hope this information helps. If you need further assistance, let us know.

[@miajones4450]

Sears PartsDirect thank you I will try it out today

[@miajones4450]

Thank you so much it was bad water temperature switch..

[@searspartsdirect]

@@miajones4450 Thanks for letting us know what you found. We're glad to hear that you got the problem fixed.

[@tserevenad]

My scenario is where the rinse cycle works, but wash cycle does nothing. So per this video the problem is timer OR the water temperature switch. I am wondering, should the timer count down even though no water is being introduced? Because my timer does not budge (does not time down). Is water flow needed for timer to begin? Thanks if anyone can answer this.

[@searspartsdirect]

On some models water flow is needed for the timer to count down. Let us know the model number of your washer and we'll try to help you with troubleshooting advice.

[@tserevenad]

@@searspartsdirect WET4024EW

[@searspartsdirect]

@@tserevenad Thanks for providing that model number. The timer won't advance in the initial fill cycle until the water level pressure switch senses that the washer is full of water. In the rinse mode, a switch allows current to flow through the timer motor so the timer does advance in the rinse mode.

[@tserevenad]

@@searspartsdirect Thanks for your reply. I asked about timing down to see if it was a clue regarding a bad timer. Today, I did a couple more tests. I confirmed 120v at the temperature switch (pink wire, pin 3) and neutral (lid switch) with no power at the cold inlet valve (in start of wash cycle). This leads me to believe the problem is the temperature switch. I tried to test continuity through the switch on various settings, but unclear on what pins this would be and even if the test is valid since it appears to have a PC board which may require other inputs for continuity to be established. So in conclusion I am trying to determine if my problem is the temperature switch or the timer. Heck the machine is only 2 years old that is what is puzzling. I think it is the switch. Again, no water at wash, but water, rinse, spin perfectly from rinse cycle onward. Thanks for any additional comment.

[@JimA-pp2nu]

can this be any more fucking confusing?

[@sajeevkandampully7408]

Hi, i am using samsung fully automatic top load washer.. Not taking water and i replaced new inlet valve still same...I checked the voltage at inlet valve ,there is no voltage and i disconnected the cable from inlet valve and voltage is coming ac 180v...So, please tell me where is the fault....!

[@searspartsdirect]

Let us know the model number of your Samsung top-load washer and we'll try to help.

[@sajeevkandampully7408]

@@searspartsdirect model ...WA82B4TEC/TL

[@searspartsdirect]

@@sajeevkandampully7408 Thanks for posting that model number. That washer appears to be a foreign model sold in India. We don't have technical information and repair help for that model so we can't provide troubleshooting help for the filling failure on that model.

[@sajeevkandampully7408]

@@searspartsdirect thank you for your response.....

[@JimA-pp2nu]

@@searspartsdirect gee what a fucking help you are!

[@kimberlyharris888]

I have a top loader that is giving us fits! You put it on wash and it immediately flips the knob to rinse (on its own) then it will sound like it is filling with water, but it never does, and it starts spinning. It has the option for a second rinse cycle (which we had on, but tried to run the washer with it off...same result either way). We have also tried starting it from the different settings and water temperature, that didn't make a difference either. I am going to try the hoses tonight like the video says and see if that helps. Any other idea's if that doesn't work? Thank you so much! Kim.

[@searspartsdirect]

Let us know the model number of your washer and we'll try to provide some troubleshooting tips for your washer.

[@abelrat2915]

You are the electrician incarnation of Bob Ross.

[@JimA-pp2nu]

not even close.

[@bobmanp8653]

best video on this by far

[@Tinkerbell227]

My washer isn't even trying to open the valves. It is just going straight to agitating. On both, the washing and rinse cycle. What would cause that?

[@searspartsdirect]

A faulty water level pressure switch is likely causing the fill problem that you’re describing. A failed water level pressure switch, bad water temperature switch or a wiring failure could also cause this problem. First, unplug the washer and test the water level pressure switch as shown at 3:35 in the video first. If you need instructions for opening the console, view those steps at 1:54 in the video. Replace the water level pressure switch if it’s faulty. If the water level pressure switch is okay, follow the troubleshooting steps beginning at 1:15 in the video to check all components and wiring in the fill circuit. If your washer differs from the one shown in the video, let us know the model number of your washer and we’ll provide specific troubleshooting steps to help you figure out why your washer isn’t filling.

[@Tinkerbell227]

@@searspartsdirect Sears PartsDirect I decided last night to pull the plug off the pressure switch and I pulled the hose off from the drum. I used my multimeter on all 3 contacts in 3 sets of tests (tan wire/violet wire, pink wire/violet wire, & pink wire/tan wire) (the tests where done on the tabs of the switch and not the wires themselves, thus eliminating the chance of a bad reading from the contact tabs). I put the end of the tube in my mouth and both sucked & blew back and forth. The internal contacts did not change even though you could hear the bellow moving. I also determined that the hose did not have a pin hole during this same test. So I know there is not an air leak. I ordered a new switch off of eBay so I can replace it. Thanks for the help though. Your video is the best out there & I have watched them all!!!

[@searspartsdirect]

@@Tinkerbell227 If you measured no continuity between the water level pressure switch contacts that connect to the pink and violet wires, then replacing the pressure switch should fix the filling problem. Thanks for the feedback regarding our video and let us know if you need more help.

[@Tinkerbell227]

@@searspartsdirect I will keep you informed when the new switch arives and whether it fixed the problem. I believe it will, they believed back then in a great moto. KISS (Keep It Simple Stupid) Also, my washer is a Kenmore 80 series. And is WAY over a decade old. That was back when they knew how to build stuff. Not like today's electronic crap that claims it saves you money. Low water washers do not truly clean your stuff. They just make it smell nice. Even my dryer is a Kenmore 90 series. I got it for free because it didn't heat up. I did the work my self and all it was, was a $14 thermostat set. So I got a perfect working dryer for $14 total.

[@nazarethsander1328]

Thanks for the awesome instructions on troubleshooting the washer. Your instructions are clear and very helpful.

[@searspartsdirect]

We're glad to hear that you liked the video. Thanks for the feedback.

[@MC-mh2ju]

WTF!...The inlet screens can be removed easily and cleaned with vinegar. I do it all the time.

[@TKSBSCNCL2012]

I think he was saying you can't use the washer without the screens due to debris getting in. The screens help catch the debris

[@senthilshunmugam685]

Please make washing machine pcboard how to following to the repair Thank you very much sir

[@risuenor]

you are an AWESOME TEACHER

[@randominsights9655]

This video was AWESOME! I just found out my problem which has saved me hundreds of dollars! THANK YOU THANK YOU! I would give you a million thumbs up if I could!

[@josefigueroa1935]

just started subscribing and you targeted my problem right away my water wasn't working properly it just wasn't Recycling the water the water I want you video I just saved $100

[@molohe39]

you are my good teacher thanks a lot