Tour of Citizen M Hotel at Amsterdam Schiphol Airport

Let's talk about Airport Hotels. Flying into or out of Amsterdam Schiphol airport and need a hotel? Citizen M Hotel at Schiphol is fabulous! From their quirky artwork, to their futuristic design, it's comfortable, reasonably priced and their breakfast will make you want to stay forever. I stay at Citizen M here in Amsterdam every time I visit, and each time has been consistently great. It's quiet and they have good wifi, so I get some work done too. They're less expensive than hotels in the city of Amsterdam and it's so easy to walk to Schiphol airport from here. It's 600 meters to the entrance of Schiphol Plaza. They have king sized beds, so it's good for 2 people, but the rooms are very small. I would recommend asking for their "new style" room which has a separated bathroom with toilet and shower. The old style is just weird as you will see in this video. As airport hotels go, this is the most fun one I've stayed in.
So come take a tour of the Citizen M Hotel!

[@colonial6452]

We stayed at Citizen M several years ago and enjoyed the quirky room. We had tubes, vice a separate bathroom. The hotel has a cruise ship feel.

[@truebrit3578]

The Schiphol location has a habit of overbooking and then trying to suggest it is your fault. They also put us in a room with a toilet that did not flush. As the hotel was full we were told our only option was to accept the situation. When I pushed back on this being the only option (for example finding us a room elsewhere) I was told that I would be asked to leave and banned. Compared with other CM locations this is an unpleasant and stressful property.

[@BarbaraIngramTravel]

I hope you wrote a review on Google or Trip Advisor. I've stayed there so many times and have had nothing but stellar experiences with them. They've gone out of their way to accommodate me on numerous occasions.

[@truebrit3578]

@@BarbaraIngramTravel On Tripadvisor. We did speak to another manager the next day and they promised they ‘would look at the issue’. There is no evidence they did. They had other issues. When we left that day there was a huge queue waiting to get rooms which was getting a little spicy.

[@mystoriumX]

@@truebrit3578 Sounds like something strange was going on. Maybe they're shorthanded?

[@truebrit3578]

@@mystoriumX why are you being an apologist for them? If a hotel is shorthanded its fine for them to offer you a room with a broken toilet or tell people who have reservations that they are overbooked? I had used their Bowery location several times and posted good reviews about it - other than their signature bar being privately booked every evening so it was practically impossible to use.