Hi I am a Plus member who has paid for the subscription but I'm downgraded to basic, my support ticket is only received and no one replies to my request (I read that only paid members get support?) How can I get in touch with support now even though I am a paid member?
@adaopincaro43424 ай бұрын
I tried the help center, how can i talk with some one cause im not finding the answer.there is some lines that i cant remove them
@michela.41008 ай бұрын
It would be useful and appreciated if it was also possible to attach a pdf type document (snapshot) in order to better explain a problem.
@MANCO5134 ай бұрын
I forgot my password & reset page doesn't send me an reset password mail. What do i do??
@apnamanish96 ай бұрын
Is the support feature some kind of scam in India, because neither the support tab loads nor do we get any other option to raise a support ticket. Tradingview charts are not loading across my multiple devices and I have spent 2 hrs trying to raise a ticket which is not happening!
@TradingView6 ай бұрын
Not a scam! Are you using a free account? It's important to note that paid members have priority access for opening a ticket and getting a response.
@Jubileu0128 ай бұрын
Promo code Mother's Day?
@ravisankark5268 ай бұрын
pls add options data in USA market
@TradingView8 ай бұрын
It's coming!
@JanaGeel7 ай бұрын
Can you solve this problem, I wanted to cancel free trial trading view, but when I go to account and billing, I can't find cancel subscription, it doesn't show nothing,
@TradingView7 ай бұрын
Please visit our Help Center for more
@MellowT-ty3pm7 ай бұрын
good day, I've created a support ticket on TV but no one has responded - can someone please help... Where can I get a support team?
@TradingView7 ай бұрын
Check out our Help Center!
@TheSkyhawking8 ай бұрын
Be nice to have phone support.
@lholland19084 ай бұрын
I paid for a subscription and it seems to be attached to another users account. I do not know how this happened but I would like this fixed asap. I sent a message and I see that the only way that you guys except messages is for only paid people. That is ridiculous! Your help center is not helpful and it also does not show that I even reached out.
@Kevfrom954 ай бұрын
They cancelled my subscription after I payed for it.
@Ser-gui-j9e4 ай бұрын
WORST CLIENT SERVICES EVER !!! NEVER USE THIS PLATFORM EVER AGAIN. CANNOT FIND NO ONE TO TALK TO