SCHUBERTH C5 SC2 Installation Guide And Review | Bluetooth | Mesh 2.0 | Helmet Intercom | How To Fit

[@RobvandenBoogaard]

Your shirt triggered a memory, something familiar….then it clicked! The predator!! 🙌🏻

[@jesusalcala568]

This is one of the most detailed and clear reviews I’ve seen ever.

[@timlucas120]

I have used mine now for 5 months no issues good clear sound excellent product

[@aventuresaveclesteed6516]

Had mine for 6 months - absolutely love it

[@MickG-xk1uq]

Brilliant review and SC2 installation guide. Probably the best I have seen. I previously watched an American one which omitted vital steps like taking off terminal covers and connecting the unit, The helmet and system is brilliant I previously had a C3 with communication system which involved a full helmet strip down almost and it never clicked back together as it did. With the C5 app as well this is a dream!

[@KappilusMaximus]

Ive got it 2 DaYS ago, installed it and drove 300 km. Installation is easy with the prepared helmet. Configuration is okay, a little complicated without manual - first get the information out there wich buttons do what and set up everything properly before you use it. Worst part for me is that as he said multitasking (tanking while listening to music) is obly availible in 4 G connection. Over the whole tour i could not listen to my private music.

[@tomasz5274]

Sena units (including Schuberth rebrand of SC2 intercom) are not waterproof. Sena is not replacing units which suffered from rain (as I can widely see in internet forums threads). I'm considering Schubert C5 as my next helmet as it has new ECE 22-06 certification but as for intercom... I'll stay with my old all-weather proven and waterproof Cardo Packtalk. Thanks for the nice and professional review!

[@axelotl86]

I used several Sena units in heavy rain and never had I any problem.

[@mortaljorma69]

Never, ever have sena failed during rain and i live in a country where rain is present about all the time during summer.

[@neilhutton1528]

Can you please advise on the sound quality/volume on this unit. I currently use the Cardo Packtalk with JBL speakers and it is very loud and clear. How does this match up? An enjoyable and amusing informative video (apart from small details like sound quality....)

[@mightytoast7996]

I’ve got this and find the audio to be crystal clear. Particularly during a phone call, no issues with hearing what’s being said etc. I’d recommend it

[@constantineeliadis465]

It is the loudest I have had. My previous SENA 20S EVO with upgraded UClear speakers was barely 2/3 the volume. At speed it is still sufficient but the bass is mostly lost. I ride with music all the rime and I’m satisfied. I have fitted in-ear wired buds but after an hour they hurt … This system is expensive, state of the art and nicely integrated…

[@nigeldsouza5239]

WOW DID YOU PULL OUT THE ORANGE RING FROM YOUR BACKSIDE

[@Dedalus11973]

To be honest I liked much better the microphoneless system of the C4 (sc1 I think it's called). This new thing has a lot of pieces, not ideal in my opinion. The other one was well hidden in the helmet. I am wondering if the sounds and call quality is that dramatically better compared to the C4.

[@grahammawdsley4864]

If you charge the unit fully then don't turn it on 4 days later the battery level is at 45% but apparently that isn't an issue. Any other items with batteries don't lose 55% of the charge in 4 days with no use

[@skyridercommendor6303]

Very nice ! keep it simple that you did Thank you. Regards Denmark

[@migueljonz3901]

Solved the weak speaker sound issue by moving the speakers closer to my ears with a 7-10mm foam pad. I can feel the speaker lightly brushing against my ear. No hot spots as of yet. I actually have to turn the sound down now.

[@BikerHeadz]

Great feedback, thank you. BH.

[@migueljonz3901]

@@BikerHeadz And I can actually hear the difference between the treble and bass modes now! You're better off leaving it balanced or off.

[@ashrao2970]

Does the SC2 mesh work with another rider who is using a sena 50s or other sena models?

[@Ilias875]

Nice now i just need a friend.

[@migueljonz3901]

Lol, they're never around when ya really need 'em!

[@gs_rider9799]

Been using mine for a few days now, fantastic system!!

[@SwarnimAgrawal]

Does it have any difference in features with the Sena 50s?

[@stevietimis463]

i realy like the way you do this presentation ...well done !

[@sheltonlp]

I just received mine yesterday. I had trouble initially because there was no sound at all with my SC-2. I took it apart a little bit, and I noticed the connection between the back battery and the helmet was not working because the helmet side wasn't pushed all the way into it's housing. It came from the factory that way so I thought I would share in case anyone else runs into this.

[@takeitlikeawoman]

Where was this failed connection? I'm finding it hard to get the overall system to work. With several functions, it may be that it actually works but the sound can't be heard, or it doesn't work, which is why there is no sound. Impossible to tell which!

[@danmills241]

thank you, just spent an hour resetting, repairing remote etc but had no sound, the connections inside the helmet were also out of place, I now have sound

[@denniswee1169]

I am also facing the same issues with my SC2, there is no sound at all even after doing a factory reset on the unit. Can anyone please help how to resolve the issue?

[@danmills241]

@@denniswee1169 check the connection as mentioned above, was an easy fix on mine

[@euanbrown7402]

How can you not make it waterproof unbelievable

[@austin125psnetwork]

Will it mesh with cardo systems? That's the only thing stopping me from buying the helmet currently and I'm not seeing a definite answer anywhere.

[@alanhassall]

I wish that I could bypass the speakers for in-ear monitors or ear buds. I don't find that the speakers work too well when I have to wear ear plugs to keep the noise down. Even their stated 84 decibels on a naked bike is a bit loud over time. It looks like a nice, convenient system and I'm sure they will sell a lot of them on convenience alone.

[@migueljonz3901]

Solved the weak speaker sound issue by moving the speakers closer to my ears with a 7-10mm foam pad. I can feel the speaker lightly brushing against my ear. No hot spots as of yet. I actually have to turn the sound down now.

[@alanhassall]

@@migueljonz3901 I am glad that you found a solution to the speaker problem that I have had with many communication systems in helmets. In a few of the helmets that I have had, I found that the speakers were not even placed over my ears and had to modify the cheekpads to bring the speakers in line with my ears. I have not paid any attention to the actual location of the speakers in the C5 because I went with a Cardo unit and in ear monitors with custom tips. I am hoping that I will be able to try out the pads for long oval heads this year because my helmet is a little bit rounder than I would like. It is fine, but I would like a tighter fit around the sides of my head. April can't come soon enough.

[@sinaalex7577]

Yeah. I can agree. It's a really detailled and "almost" complete review. But, my one and only question is about the connectivity. Can this system ONLY connect to other "Schubert C5 SC2" or can it also connect to some other intercom systems? Not all my friends have this system and not everybody is willing to spend quite a lot of money on this specific system. This week I finally bought this nice helmet, and next week I hopefully will get this "SC2". Then I will have to wait and see, how this connects to other helmets in the group, or if it is a specially selected "Schubert-group".

[@Lennys12]

thats exactly what I want to know. I want to buy this system but my friend is using another one, so can she connect to me?

[@Simon-fm8yc]

They do connect to other mesh enabled systems.

[@dirkmertens6926]

Can you link it with a friend's Cardo Freecom ?

[@misbehvn]

Great video, is the battery rechargeable, or have to replace it when dead?? What type of battery is it??

[@Coastaljaeger]

Min unit is rechargable but the remote uses a battery - looks like a 1 euro coin (CR 2016). U get one extra on purchase and they are standars size.

[@MrVtwinTorque]

Very informative video; thank you. Could you please tell me if the Schubert SC-2 is the same as the Sena unit? I would like to buy a Schuberth C5 helmet with the built in speakers and add communication. Is there an advantage to the Schuberth SC-2 over the Sena? Thank you again.

[@jayjay5586]

Will the SC2 connect to custom wireless earbuds? The phone would be connect to the ear buds...but will the helmet connect to the ear buds as well so I can use voice activation make phone calls using the mic etc between the helmet and my ear buds?

[@karlwebb8914]

Great explanation video thanks very much 👍 cheers Karl in Oz 😊

[@BikerHeadz]

Thanks for the feedback @karlwebb8914 Glad you found it helpful👍 B.H.

[@PhatSimey]

I bought the C5 helmet for this very feature, to save a lot of dicking around with wires, speakers, and mic. The question is, can the SC2 be used as a bluetooth mic for vlogging to your phone? Mount phone to handlebars or behind screen (in landscape mode of course), use an app like ProMovie on iPhone to shoot the video? This app has an option to use bluetooth mic, so looks promising. Going to buy one soon, just wondering if anyone has tried this already?

[@incursore9]

Hi, did you find out about this?

[@PhatSimey]

​@@incursore9 Ah no, forgot all about that! Bought an SC2 a couple of months ago, haven't used that much but will try this tomorrow if I get a mo'... stay tuned ;-)

[@PhatSimey]

@@incursore9 Ok, so the SC2 works on phone apps that can select a Bluetooth mic. Works on ProMovie, but there is no gain adjustment so the output isn't that loud. There is also a bit of a lag (this is a Bluetooth issue) when listening to your own sidetone, so suggest dropping the speaker volume low while you're recording or it sounds very weird!

[@Nasserghandour]

Any idea if we can install any other communication system ( other than SC2 which seems will not be available soon in our market ) and still benefit from the pre installed Earphones/speakers

[@didi4571]

awesome review! Thanks a lot for posting.

[@cotswoldmusings]

Awesome thanks - just got mine today, so this was very helpful 😊

[@effyzzr]

installed my sc2 to my c5 helmet . all working ok apart from the voice activation it did work intermittently for a while but now nothing when i say hey sena ,have reinstalled with the laptop twice and did a factory reset , i think my settings need adjusting any ideas ,it works great apart form the voice activation thanks

[@kernellpanic]

What I like about my C4 and the SC1 system is that I have multiple batteries. And I can switch batteries very easy. I wonder If I can do that with the C5 because I have a SENA 50s and when using mesh the battery last 5hours at most.

[@mortaljorma69]

C4 was a failure to begin with. Swap to C5 and sc2 for great experience and longer battery life.

[@deandee8082]

this sounds like the upgraded SC1a which is pretty dang phenomenal compared to what's out there, the battery life on my SC1 advanced is a long time, days.. and the FM reception is real good, a dedicated FM antenna meansmore stations maybe HD... they need serious capability .. :-) once you take the time to learn this thing, use youtube and the operation manual you will love it, connect to your phone MP3's.. do you want phone interrupt, voice activation? voice texting while you ride using your remote buttons that clips on your clip on... its up to 9 conference call 1.5 mile or so range, however it does not daisy chain and that phenomenal so if you have 30 bikes spread out 1.5 miles each you will have a range of 75 miles, now that's how the SC1 should have been made, still time for a software upgrade... I like he fact you can voice command, so if you go down and have no use of anything but speech you can still reach out using voice command, a keyword then "call 911" ... "locate my position and text to this number" yup for me the FM is fantastic and teh carbon EL is quiet and so comfy, more padding, low noise... but knowing I can use a button then voice to call 911 to come pull over road rager whatever is great, or the fact you can conference talk with up to 9 others, crystal clear too, no pressing buttons, no obtrusive hardware.. the SC1 is harder to see than this its all inside the helmet... modular, I love it.. then having all my MP3's and ready to listen to at will, pause, make a call, receive a call, activate GPS with voice command, then talk to me turn by turn while I listen to tunes... it pauses then gives direction then back to music till the next turn... you c an integrate almost any bluetooth device specially comms... the way they fit them into the helmet is so nice, those usints that stick out of your helmet I don't like you have to watch them all the time where you set your helmet down so roth, they make noise at speed, and are just goofy looking plus you have to touch a button onem to get it to work, who wants that? I want hands free on my bike, car too.. my last SC1 got unit with battery and charger, and remote for$250 was it... GOOD PRICE and with these Mesh units comeong they will go down, might have to get me a C5? wait for the carbon, so much lighter and quieter... don't get the matte finishes, they are noisier at speed...

[@stephenrichie4646]

Good review. One quibble: black tee shirt is not a good choice for demonstrating a black product 😊

[@i2ambler2002]

Where does the mic sit? I find with my C5 my mouth/jaw is *very* close to the front of the helmet, and unsure how that will fit there w/o being uncomfortable.

[@harleydavidson2132]

What do you think, do we need to switch off the remote separately each time we switching off the system?

[@jessherbst810]

No, i asked Sena directly and they tell me the SC2 remote will go i to sleep mode after a period of inactivity

[@stxe34]

The voice controls "hey sena" not working at all. Not sure if it's a firmware issue? Tried everything including saying hey seenah. Pretty poor

[@TasosChitas]

Hi one question can this communication system work with shcuberth's sc2 system ?

[@jagpessoa]

Hi! Is this SC2 comm system compatible with Cardo system? My wife has a Cardo comm, will it be possible to connect to her system with this SC2? Thank you! Great review

[@josephhults2123]

I would like to know as well

[@BikerHeadz]

Users can use the existing Two-way Universal Intercom and Mesh Intercom function at the same time. In this case, it is recommended to communicate with non-SCHUBERTH headset via Two-way Universal Intercom connection and use Mesh Intercom between SC2 headsets. A user who is in Open Mesh or Group Mesh when using Mesh Intercom is able to include one Universal Intercom Friend. You can start a Two-way Universal Intercom conversation with your Universal Intercom Friend to include it in the Mesh. I hope this helps.

[@BikerHeadz]

@@josephhults2123 Users can use the existing Two-way Universal Intercom and Mesh Intercom function at the same time. In this case, it is recommended to communicate with non-SCHUBERTH headset via Two-way Universal Intercom connection and use Mesh Intercom between SC2 headsets. A user who is in Open Mesh or Group Mesh when using Mesh Intercom is able to include one Universal Intercom Friend. You can start a Two-way Universal Intercom conversation with your Universal Intercom Friend to include it in the Mesh. I hope this helps.

[@Yelwas]

I am have great difficulty turning on the remote, I tap the middle top button, the light is red, than some flashing to indicate the battery is fully charged. Then goes off. It's not connect to helmet thou, because no sound saying remote connected. If I wait a couple of seconds and long tap again I get the voice saying remote control connected. I hold + and middle button until I hear remote control disconnected. Repeating this sequence is hit and miss, normally get the red light and flashing, but getting it to actually connect is tiresomely painful 😣 what am I doing wrong

[@aripalojarvi8557]

Same here. After power is on I tap plus button 4 times and sometimes it works some times or not. Schuberth says it is normally? They says that remote is going to sleep and have to wake up. Another problem is if listen music on phone example spotify and get call this the line is bad. It have to reboot sc2 and then it work. Very disappointed on this.

[@euanbrown7402]

I’m the same shit system in this day and age.

[@aberdeenaviationphotograph9311]

Great video and bought a new helmet and the SC2. Trouble is, the app just won't connect to the SC2 nor will to my SatNav. So, a great video. Crap product

[@crumbcake11]

Are the speakers preinstalled from factory?

[@stephenrichie4646]

That’s really cool!

[@BikerHeadz]

Please Note! After some emails we've received we'd like to you to please be aware that Louismoto, XLmoto, FC Moto, Chromeburner, Motostorm, Champion Helmets and Motoin are NOT UK based companies. They are German, Dutch and Swedish websites so should you have any warranty issues they would NOT be dealt with in the UK. You would need to send the item back to the country of purchase which could cost a lot more than you bargained for and also it may take a long time to get your item back. For the best service please ensure you buy from a UK or Ireland based dealer.

[@dagooglenet]

Wow, what a bummer. Is it SCHUBERTH policy? What if I am traveling in other country and have an issue with my SC2?

[@lahcenelahcene]

And you will have warranty issues with the C5 which is as bad as the C4.

[@stigtangeras5585]

Jeg har kjøpt meg en C5 hjelm men, jeg klarer ikke å koble den opp med min mobiltelefon om det smalt i H-----, er det noen som har en god forklaring til meg som hjelper.

[@VoyagingVoyager]

Great review. Thanks!

[@craiglibby1224]

Waiting for the C5 to make it to the U.S.!

[@thomasprocko4393]

I have this Helmet but the mic just falls out. It does not sit flush like yours did. 🙄

[@Lar308]

Is this the same system I need to get for my new S3 - I note the microphone included in the box but there is a pre installed microphone on the S3 which is confusing me a bit?

[@BikerHeadz]

SC2 is the correct kit for the S3. The mic is surplus in the kit when bought for the S3. BH.

[@JulioVillavicencio-ru2sn]

Considering the S3. Recommended over the GT Air2?

[@GruntHarley]

Are speakers already built in?

[@BikerHeadz]

The wiring & speakers are already built in @GruntHarley. The rest is Plug & Play. B.H.

[@markus30000]

Isn't it weird that the helmet is all wired up and ready to go, but they couldn't be bothered to run a wire to the controller?

[@jeffmork9234]

I have no sound when I turn everything on. Anyone else have this problem?

[@i2ambler2002]

Why wouldnt they make the remote USB changeable? Seems having to buy batteries regularly would be annoying.

[@blaircraft2273]

Rechargeable typically means the battery is built-in and batteries have a finite lifetime (especially rechargeables). Also, built-in batteries are not usually user-replaceable. This means a rechargeable remote unit will eventually stop working and the entire unit will need to be replaced while a unit with a replaceable battery can have a much-extended life. I ran into exactly this problem with the Sena handlebar remote control - the one prior to the RC4 - and it didn't last as long as you would have expected it to.

[@Tainted-Soul]

thanks I really only want it so I can listen to my own music and not DAVE lol but it would be good on a bike ride pointing out Safety cameras and speed traps oh did I say that .... to late

[@jarleengen]

Nice review. Have just bought a C5 with SC2. Can you pair an RC4 remote controller with the one sitting on the helmet (2 remote controllers)? If so, how do you do it? Are you going to support this with a firmware update? Sent this question to Schubert but has not yet received an answer!

[@schecktor]

Hi Jarle, I had the same issue. My dealer (after consulting the import company) says, thr RC4 is not working. You also never get into the menu point "connect remote control". I returned it and try to learn the voice commands as a workaround.

[@jarleengen]

@@schecktor Hi Christian I have made the RC4 work by pairing it with the "main unit". Hold the power button for 10 sec and you get the choice to pair with remote. Then it works, but you can only have one active remote at a time. Power up the helmet to press the RC4 immediately and it will become active. The same if you press remote on the helmet and it becomes active. Has received an answer from Schubert that this is correct, but they should take it on to Sena about opportunities to change this in the future. Maybe it comes with a firmware update, or there are limitations in bluetooth technology that prevent this from working.

[@TheWanderingGeezer]

Does this pair easily with Sena 50s?

[@BikerHeadz]

Yes, it is basically a Sena 50s unit made for Schuberth. The pairing process will be the same. B.H.

[@azaelza79]

How can I pair with a Cardo Edge ?

[@BikerHeadz]

Hi, yes this will pair with your Cardo Edge on Bluetooth with your edge in phone mode. BH.

[@epicone7423]

I have massive Problems with mesh, (>10 Meters an my mate wont unterstand a Word), But bluetooth works Fine, anyone a fix for this? Antenna Cables are connected properly :/

[@BikerHeadz]

The first thing to check is whether the system needs an update?

[@epicone7423]

@@BikerHeadzThanks for the Answer, checked that, but no Update available :/

[@BikerHeadz]

I can't think of anything else you could try. I'm assuming it's fitted correctly? Just check to make sure the main box on the back of the helmet makes really good contact with the brass pins. Sometimes the brass pin plate gets pushed in! If not maybe you have a faulty unit. B.H.

[@epicone7423]

@@BikerHeadz ok thanks for support

[@pauloneill8912]

microphone does not click in, its inserted very loosely and comes out far too easily, just opening the helmet dislodges the mic, I'm not chuffed

[@Munk-v9c]

The thing about the radio is not true, other prucenters also have a radio

[@lajostresser482]

What if somebody rides alone and not very talkative?

[@takeitlikeawoman]

Everyone tells you how to fit it. That's nice, but that's not enough. Very easy to fit but unreliable communication, massive latency, one of the worst manuals I have ever seen. Sending mine back.

[@hannesgreen638]

My microphone does not click in place

[@pauloneill8912]

mines too did you get this resolved ?

[@hannesgreen638]

@@pauloneill8912 Yes. With a LOT of force and willpower And I do mean a lot.

[@pauloneill8912]

@@hannesgreen638 thank you, now I'm nervous

[@hannesgreen638]

@@pauloneill8912 i had to remove the padding and pull the other end as I push on the microphone

[@pauloneill8912]

@@hannesgreen638 thank you will give it a go

[@szymonchalupka]

Ok, you sold it to me

[@gza05]

Difficult to pair with phone

[@ianparkes2538]

We’ll the sc1 in my schuberth e1 was useless , this seems over complicated . All i ever see is guys stood about connecting thier comms , would rather just ride and chat at the cafe . Annoying that ive paid for a c5 with all this stuff inside that i dont want or need , but i liked the helmet

[@euanbrown7402]

Battery wouldn’t charge after 12 months can’t buy a internal battery have to buy a new unit what a rip off, I didn’t get a spare battery .

[@Nasserghandour]

😡😡😡😡Just removed the Shuberth C5 from box , first ride , totally disappointed , the visor is loose and can't stand open even at 40 km/hr speed 😡😡😡😡😡

[@constantineeliadis465]

Really annoying visor but there is a $1.00 solution. Get 2 felt pads for furniture feet and stick them in the visor attachment holes. They fit perfectly and the visor stays where you put it at … well in excess of legal speeds…

[@derLenus]

price is ridiculus, should be like 100 to 150 $ max...

[@lobby1529]

Gosh mate, nothing against you. But I wouldn't be surprised if a lot of people felt like 'what da heck, this guy doesn't know what he's doing..." This just shows how the design is idiot proof.

[@dugly1149]

Most decidedly not a review

[@fallenwout]

What stupid design when the remote is not powered by the main battery.

[@euanbrown7402]

Clear visor falls down at low speeds terrible design

[@eternalwolf1740]

Great review. Thanks!