Treadmill not working?

Joe the Treadmill Hero walks you through questions to ask yourself if your treadmill isn't working. He'll also show you what to look for and test on the machine itself. Maybe you can fix it yourself!

[@treadheroes]

Hello and thank you for tuning into another Treadmill Heroes video! If you need further assistance, please call our technicians at our sister company, The Fitness Graveyard. Their number is 563-949-0799. If you are looking for parts for your machine, please visit fitnessgraveyard.com. If you are living in the US and are looking for new and used fitness equipment, please visit our website treadhero.com. Thank you! 😄

[@anishechaichi7232]

great video ,you are helping a lot of people , but not me😞 because i have maybe another probleme ,i was raining for 35 minutes by the rate of 5.5 km/h and it start beaping ,a long beep that wont stop ,i got scared and i turned it off know whenever i start it ,it strat beeping and still turning at the lowest rate 0.8 km/h ,so i hope you answer to the this and help me plz ps : i am from algeria north africa so i can't just come to your place or contact your number

[@GiftsbyChosen]

Hello Mr. Joe, Thank you so much for your help. All mine needed was the paperclip trick, and it works just fine. Thank you so much. Here's a few more 👍👍👍👍👍 since I can only give one on your channel.

[@ErclyJean-iv1pw]

😊

[@EricaChiarkas]

One of the clearest, most helpful videos I've used on KZbin. You are a natural educator.

[@Tripoutski]

This was a great find. Although it did not help me directly with my problem, I found you and I am grateful. I have already reached out to your team to narrow down my issue. Thank you very much in taking the time to do this.

[@juego414]

What's the solution then.??

[@williamcahoon1438]

Very good video -- very well explained -- My old WESLO has not been used for a year or more, and not moved. When attempt to use it would not work. Too late now but tomorrow I will thanks to all your guidance check it out. If only many other repair videos were explained in the same direct manner of instructions and video. Thanks for taking the time and effort for making this video - even if my treadmill IS completely dead.

[@treadheroes]

If you need any help diagnosing issues along the way, you can always give our company, Fitness Graveyard, a call at 563-949-0799. We have in house technicians that you can speak with. Thanks!

[@chesshead3943]

@@treadheroes you're the man! Thanks so much for a great video!!!

[@bradoliverson1316]

Thanks for this video. You just saved me 400$ in parts/labor due to my part still being under warranty. This was a huge help. Appreciate it.

[@treadheroes]

Great to hear!

[@emilycarrero8979]

Thanks for the video! My belt wasnt working but everything else did. It turned on and it inclined/declined just fine, but the belt didnt work. I checked the motor per your instruction by connecting it to a drill battery and the belt worked perfectly. I was thinking its was the data cable because the motherboard looks fine with no corrosion. After a thorough inspection of the data cord is found the the "spokes" on the male data cord was bent and not aligned so it wasnt plugging with the female part correctly. After straighting it out, it works! Thanks so much!!!!!

[@dfsdfjoidfnni1175]

NOTE: This product works exactly as described. kzbin.infoUgkxguEIMc_Qwab-3QMTpF6jaRL80hiOOsIN It originally earned a four-star review due to a minor defect (see below). However, the manufacturer's customer service rep (Lita) went above and beyond the call of duty and deserves five stars now. I wish I could give even more!I purchased this item which arrived quickly. Assembly instructions were easy to follow. There was only one problem: One bolt did not screw into the hole properly. I called the company. Their customer service rep (Lita) was terrific! She took all my information and submitted a request to replace the defective part. I'm hoping to finish assembly and start using this treadmill soon. (Fingers crossed...)FOLLOW UP: Lita called back to inform me that the company will send a replacement part AND a technician(!!) to install it properly. AMAZING CUSTOMER SERVICE!! Thank you!!

[@Echo5_Delta76]

Another repair down in the books. Thank you. I had a bad power wire to the panel, then found out one of the magnets in the motor came loose. Welp I cleaned and epoxied it back in. Now I got a $500 treadmill for $1.53 from the thrift store. Time to start running. 😁

[@randallmmedia9628]

I will echo the comments by @EricaChiarkas that you are a natural educator. So many presenters on KZbin rush through their dialog, but you took your time like talking to a friend or neighbor across the way. I was able to solve a power issue with my old Triumph T400. Just taking the top cover off allowed me to see that the white power lead had disconnected from the circuit board. I had replaced the power cord a while back and didn't leave enough slack on the wires inside, so of course when I folded up the platform one day after use, the wire was pulled off. Thank you Treadmill Hero!

[@treadheroes]

Thanks for the nice comment

[@rdking3]

Thanks for the great instructional video. This treadmill had just been moved. I checked the data cable and found that when I plugged it back together (multi pin connector), 2 of the pins were pushed part way out. I pushed them back in and the belt belt is turning. Thanks again.

[@mastard780]

💯 thanks!! I learned how to test my drive motor. 18V cordless drill battery 🔋 worked! Control board is being fixed; wanted to confirm motor was good. 👍

[@rickburkejr.4000]

It is working now thanks It makes anything possible when a HERO has your back! A team plays harder when there is a heroic quarterback behind them.

[@coyupan]

thank you joe, the feed wasn't getting through to the top screen, took it apart and the wire had snap completely in half. was difficult to reconnect as wires were so tiny but with care n patients manage to strip them back enough to twist each colour together then using plenty black insulating tape to separate and make safe.... also wound some the tape around the rest the lead to hopefully strengthen it from future damage etc. I couldn't believe how dusty it was especially where the motor sits etc. all cleaned up and ha presto it's working again, many thanks joe for your video and help, son n wife happy again.

[@mail2fais]

Thanks legend. I had the 2nd case: not used treadmill for some time and also shifted from one room to another so per your guidance I unplugged the Data cable and replugged it again and it starts working. WOW. So simple, yet technical. You Saved my time and money. Hats off to you.

[@RachelReeves-v9q]

By far, the MOST HELPFUL video! Thank you!

[@ryaninnes2798]

Glad I found this video - we were given a Trojan 210 treadmill, the treadmill powers on - counts down and we get a L51 error. Checked the motor with a 12v battery and the motor is good. As mentioned before the console counts down, a 3rd light glows up - no click, error and the 3rd light dims again :( Will find out why by hook or by crook :)

[@richardvaughn168]

"The data cable is the spinal cord of the treadmill" - great description.

[@carynbond3487]

Would body weight have anything to do with it stopping after a couple of minutes?

[@MariaCastro-bp5jd]

Hi what does it mean E1

[@jayc.9475]

thank you so much . I have an old Image 10 that is 22 years and has been moved a few times but still working fine. I hadn't used it in a couple months though and when I went to start it it wouldn't start. Nothing. After watching your post when you mentioned that the key has to be in thats when I remembered. The key. Oh yeah. It would be good to mention the reset button early on too. I had tried that.

[@clementeperez5284]

Hello Joe, I was about to give up trying to fix the incline setting which was stuck in number 10 nobody wanted to used it . Then You mention cables loose due to moving the unit from one area to another. To pleasant surprise I found a cable disconnected plug 🔌 it in and problem resolved. Thank you very much great video.

[@timtim8011]

This is great. My safety key was *only partly* plugged in. It wasn't obvious at first. All I had to do was plug it back in all the way and voilà, its working. Thanks!

[@donniesgarage]

Just had our home treadmill die and was flying blind testing stuff, this is an awesome video and gives me a place to start from

[@adybrookes9115]

This seems like a great video to help the average person try and trouble shoot. Well done.

[@busigh]

Great troubleshooting

[@metalspy8]

Your the man. I fixed my treadmill. I though it was the drive motor.

[@j.c.9186]

You are the main dude DIY for the win thanks to youtube and doers. Just fixed it

[@sharoncost1049]

Thank you for the tips. Extremely helpful!

[@treadheroes]

Glad it was helpful!

[@robk1013]

Great tips on troubleshooting, appreciate it.

[@darthpayback]

Couldn’t figure out why my treadmill wasn’t working. I had given up - not very mechanically inclined. However, as a last resort I thought I’d check KZbin. As soon as you mentioned recently moving your treadmill, it clicked. I found the Ethernet cable and realized I had bent one of the pins when I reconnected. A few adjustments with needle nose pliers, and I’m back in business. Thanks!

[@todfischer8804]

Wanted to thank you for your trouble shooting video. It was a move resulting in a disconnected data cable. If I am in need of any parts you will be the busy I call. I will refer your company to anyone I know who is having treadmill issues. Thank you again.

[@myrnajackson5645]

Very helpful. Thank you.

[@treadheroes]

Glad it was helpful!

[@yingchen6236]

Very good video, very informative, especially the ways to check the motor status. I don't need to repair my treadmill now, however it's always good to get prepared. Thanks a lot!

[@mulatukelta835]

great!!! love your expertise... stay blessed my beloved brother

[@abbasradmard1574]

Thanks for your time and effort in providing such a nice video, it really was helpful.

[@stevebrzeski9118]

Thanks very helpfull I will check both

[@jorgemartinez-rv9qz]

Wow Excellent excellent explanation thank you for all the help 😊👍👍

[@btcruiser31]

thanks for the vide and suggestions, trick testing motor saved me $300 mine working just fine tried w my drill battery

[@Thatclassicgirl]

Thank u for sharing best info 😊

[@alexlim7751]

I really like the part where you teach us on how to test the treadmill motor if it is still good it really helped me a lot thank you.

[@potpie5417]

Excellent presentation.

[@kimzocco3911]

brilliant info w/the battery check!

[@bimmerman4835]

My treadmill(PRO-FORM 590QS Quiet Deck) starts and works as long as I am only walking but once I get to running speeds then it stops after a few seconds to a minute. What should I look for? I’ll definitely run the diagnostic that you have explained here. Another thing, for past few years the tread has become quite loud. It hasn’t bother me since it’s been moved from bedroom to the garage and I usually have my AirPods on but it used to be very quiet for the longest time. Don’t know if it’s aged or some parts can use some lubricants to make it quiet again? Btw, very well explained and easy understand video👍, thank you for sharing 🙏

[@polpot7379]

Thanks a lot for your explaination

[@hishamchohan494]

Nice explanation

[@LORDRA1DEN]

I HOPE this helped. I need to open mine up to see. It's a Weslo Cadence R 5.2. I rarely use the thing, it just sits there (like most people's exercise equipment). I was riding 15 miles a day till my mountain bike broke, then I got a new car that doesn't have a tow hitch or room and haven't gotten around to doing all of that. The treadmill was supposed to b the for now exercise. It's always plugged in, I checked the socket, checked the safety plug, it just doesn't turn on. I know it did a few weeks ago, but it hasn't been moved since then. I'll open it up tomorrow and see if anything looks bad. I've been to technical school for computers years ago and still build all my own systems, plus, I have pretty decent mechanical knowledge of things like cars thanks to KZbin, so if it's not super-complicated I'll fix it. If not, I'll throw it on Craigslist for free.

[@thomasmorea333]

You explain it in a great way fully..! Thank you..!

[@guydebromhead5034]

Hey what should you look for when the screen works fine but the buttons don’t - press the buttons and nothing works? Cheers

[@gilean6179]

thank you for this video. My treadmill works perfectly -- all inclines and speeds-- but these days after 5 years of mild to moderate use, it takes 15 minutes to wake it up (display, boot up etc) after flicking the switch. it's like Iam waiting for the dragon to wake up from its slumber. I ll check the data cable etc as you have advised. Again thank you for this video.

[@bossmanDIY]

Great video. Very helpful. The mice got in to our treadmill and chewed the powercord, which I soldered back together. They had also nested on the pcb. Now the console powers up but the motor won’t turn. The mat is hard to turn which thanks to your explanation about the motor becoming a magnet tells me the motor is good but is shorted somewhere. Thanks for the video!

[@picsbyandrea]

This is what happened to mine…did you ever resolve the problem?

[@bossmanDIY]

@@picsbyandrea No sorry i didn't. The frame got converted into a table for my screen printing press and the rest got thrown out (apart from the motor which may get used for a future project)

[@giovannymartinez-peralta752]

This video did work. Still haven't fixed it, but I was able to rule out couple of things

[@jamesnelson1971]

Appreciate, thanks.

[@epitt906]

Good information,,,, thanks for taking the time,,,Ready to jump on it with this new knowledge ...lol

[@zeng3m845]

My problem is that my treadmill just stops while using it. Panel lights up. I got a livestrong LS13.0t. It moves again if I turn it off and on again on the main switch. The drive motor is pretty good. I did the test as you’ve suggested on this video. Now there is a click on the circuit board and simultaneously stops.

[@AdrianCazares-it5hc]

My treadmill says error 6 , console turns on but not the engine

[@cdorinka]

Same! I cant find any solution...

[@sbennett15]

great video

[@sbennett15]

Data cable looks like a phone plug????

[@celsoaguirre7812]

Great vid! Super helpful! Thank you🙏

[@crystalroach6885]

My treadmill when I turn on beeps and shows numbers. I tried push the speed then start and doesn't do anything. What does that mean? Please help

[@3043201]

This clip helped me isolate the problem, that it wasn't the motor or the belt and maybe the control board. Another video about the blinking light on that board may assist in your diagnosis. That showed my board to be working too. When I pull off the black and red wires from the board and checked the motor with my drill battery, as Joe suggested here, the motor ran perfectly. When I reconnected the wires the whole Nordictract c850 s ran perfectly. Poor contact to the motor due to mild corrosion. Problem solved until next time. Thanks Joe.

[@rigobertoalvarado]

Very good, thanks.

[@freedom8154]

Thanks for this video! Wealth of knowledge 👍🏻

[@RomanRoman-vj5xz]

Thank you so much

[@mattperreault3518]

Great info! Thanks!!

[@johnbarbuto5387]

Really helpful. Thank you. Mine isn't dead yet, but I think it failing (speed somewhat variable and I've had to power down and power up on couple of occasions to get it to work again. So, most likely I'll be back to review this again and contact you if/when it actually fails. Thanks again.

[@Brojaber]

Thank you sir

[@kathybuse1094]

Thanks for the video. My roommate has been working on a treadmill trying to replace the motor belt. It is no where close to ever fitting on there. She has tried several different ones and they are all way too small. All the videos make the belt look easy to slip on but it’s just not even close.

[@hishamchohan494]

If the belt is same size no. Will loose the motor unscrew bolts but the belt

[@treadheroes]

We recommend giving our company, Fitness Graveyard, a call at 563-949-0799 and you can speak with an in house technician who can help you with installing the belt. They can also answer any questions you may have. Thanks!

[@chesshead3943]

Great video! Thanks so much for making this!!!

[@CGerke786]

We went thru the whole procedure of removing the cover and testing everything. Come to find out it was the on/off switch on the case next to were the power line goes in was switched to off. I don't know how it could of been switched off during our walking.

[@crimsontide1980]

My parents have an old Horizon T92, one day it worked fine, it sat for a few days, power comes on, console lights up, you can hear the relay click, and nothing happens. Incline works, belt won't move. Motor will not come on. I tried hooking up an 18 volt drill battery and the motor kicked on, so I know the motor is good. Thinking it's probably something with the circuit board that's next to the motor. Checked all wires and harnesses and they look fine. Probably a bad capacitor or something to that extent? I'm not very technically inclined so it could be anything, just trying to narrow it down. Was hoping to surprise them and fix it, bring it back over for Christmas. May not even be worth repairing. I haven't had any luck tracking down a circuit board, and hate to spend a ton of money if that's not even what's wrong with it. I appreciate ate your well thought out video. May keep looking for that circuit board, strongly feel that's what's wrong with it.

[@MustangSteve]

The belt doesn't turn on the t101, the motor is good, the instrument panel lights up and countdown, I replaced the speed sensor everything seems to work proper for the exception of the belt moving.

[@nassermousavi3165]

Thank you so much for this video Motor is fine I tested with battery and it’s work but when it’s plugged belt doesn’t run error 94 comes up

[@meditativemike]

Appreciate it thanks!

[@iggy9651]

Thanks for posting

[@brew2s418]

Its awesome... keep it up

[@Hooorayitstay]

Thank you so much for this video!

[@daxnkira1]

Just wondering if you have a closer view of the item you called the spine of the treadmill? Mine stopped working after it was moved.

[@kimgiardino5591]

It was like you were directly talking to me with my issue. How do you replace the relay switch?

[@lindawitt4661]

Like this very much. Alas it didn't cover our issue. We have a Golds Gym 450. Hadn't been used in awhile and my husband folded the deck up to make more room. I unfolded it and went to use it and it surges for a second and then stops. The screen goes blank and then after a second or two lights up showing all the screen data at once. If tried again . . . and again, it repeats it all. Any thoughts on this oddness?

[@treadheroes]

That sounds like a motor controller. A very common issue with those ICON Fitness brands (Golds Gym being one of them), I don’t think the fact it was folded up has anything to do with it. If the motor makes a rapid jolt then stops when you hit start, it’s a failed relay switch within the motor control board. New board most likely needed. The “Fitness Graveyard.com” can help with that part I bet.

[@factmanamerican882]

I unplugged the machine to clean underneath. Plugged it back in, and nothing. No power whatsoever. I did check the plug, it has power.. If it's the fuse, where is the fuse on this model? Didn't take anything off when I moved it forward. Just picked up the back end and rolled it forward. Also, it's been working great, I use it 5 days a week and never had a problem. Also, I did look at the wires and didn't see any end that looked burnt. That's why I'm thinking it's the fuse. I would appreciate any help you are willing to share. Thanks in advance.

[@MountainSalsa]

Ty

[@grahamprescott9426]

I think my control board is bad. Tested the motor and it spins. Haven't tried the joining of the connectors though. But struggle to get the belt to move manually unless I'm on it. Hasn't ever been lubricated so once the control board is repaired I'll make sure that's good too!!

[@juego414]

I disconnected the motor and connected it directly to 120 volts, then I threw everything in the trash. at least I had fun watching the smoke

[@dmar217]

Why on earth would you do that when he clearly explains in the video that the board converts the 120v AC to DC power and to test it using a 9v battery?

[@ramonmtz2532]

Thanks for explain.

[@RicoBeasty90]

So I took mine apart. Tested the motor, it’s fine. Control panel works fine, but when you hit start, no click and no belt movement. Sounds like a relay according to the video. How does one replace this?

[@chrisingalls6436]

Great vid. Great conent

[@ktalley76]

I just bought a Sole F85 treadmill. Dicks sporting goods send out a person to assemble the treadmill. I used it 1 time for 25 minutes. It worked fine. 4 days later when I tried using it again the screen didn't turn on at all. The treadmill is plugged into a 20 amp outlet . The machine beeps and the speakers crackling. The screen is flickering. Then nothing. It was never moved after the install.

[@augustindavidkouaplack9731]

thanks you for yout great instruction video.

[@cellbk4338]

My Horizon CT5.2 was getting E1 error after running 5 - 15 minutes. Found out that it was speed sensor that was not aligned to the magnet properly. Aligned it to fix the E1 issue on it.

[@tasteent8167]

Hi, I just want to ask a question about your treadmill because I'm having the same issue with my Horizon T101. How many magnets are on the wheel where your speed sensor wire is? Mine has 1 but its another hole on the adjacent side of the wheel, (Like they should alternate if another one was there. I've changed the control board and tried to adjust the wire and just when I think its fixed I get the E1 code

[@smithers139]

Very good to the point 😀

[@davandams1]

Great video. Thank you! So I don't hear the "click" when I try to start it up. Do you have a video on how to replace a relay?

[@TubinHard00]

Is there a video on testing relays or replacing them

[@jesse1up]

Awesome brother thanks

[@JoeTaco83]

I have a Golds gym that starts but immediately stops. The panel stays on and the inclination works. But the drive motor starts for a second and then stops.

[@samuelhanma4482]

I actually tried to take apart all of it , didn't no you can just take that lil bit off

[@rodderick1983]

Good tips! Used drill battery to test, motor works. Trying to figure out what E6 code is on xterra 2500 means right now.

[@ThatCanadianGuy-e1p]

I have a Temp Evolve treadmill, and while the motor still works, I have to put my foot on the belt and move it backwards to get it going. I wonder if lubricating the belt will fix this problem?, Or is there some other solution?

[@jasonx409able]

When i power on it shows and stays on connecting and that is it. Any suggestions?

[@jeromemorales1602]

Thank you man you just saved my treadmill.

[@treadheroes]

Great to hear!

[@yanks250125]

Question Proform Crosswalk 380 I press start and it goes for about 1 second and turns off. It was working until one time I pulled the safety key by accident right after starting the walk workout. Have not recently moved the machine. control panel works. One thing there's a small black wire not connected to anything. This wire is right along side the main power cable that goes to the wall. What should I do?

[@kchyna66]

My display ain’t working but the light on the base is .. I’m guessing it’s a loose cable ?

[@rickytruong5994]

My motor powers on with a 9v battery and the relay clicks over but the motor still won't turn over. Bad board or relay?

[@jaym48]

I have the F63 (SN 56381415....). It counts down from 3, 2, 1 and then the display says 0.5 mph but the motor/belt is NOT moving. 5 seconds later the console reads LS1 error. ALL Console controls (fan/incline) work/display before the LS1 error appears. The Control console can also alter the speed display but does not do anything to the motor. I disconnected the motor from the Control Board and used a 9V battery as a source of power for the motor to determine if the motor is bad. The motor runs. I then validated that the incline Up / Down lights on the board work as the unit is calling for an Incline command. I then found the PWM light and observed it when I press the Start button. The PWM light turns ON but then turns OFF about 5 seconds AFTER the 3 second countdown hits Zero. I attached my Multi-Meter to read voltage off the Control Board, after I disconnected the Red/Black motor wires for the Battery Test and do NOT read any D.C voltage when Powered On, during the Start/3 Second Countdown, or up to the LS1 error. I do not hear any "clicking" during /directly after the 3 second count down and not sure if there was a Relay that should do that or not? Note: I noticed a green LED light on all the time above the motor connection on the board. It appears to read Motor DRV. There is another LED light, not on, next to it that reads "Shut Down". Any recommendations would be greatly appreciated. Thank you! Jay