TRIP REPORT | Biggest Shame Ever! Unacceptable!! | CONDOR B757 | Dusseldorf to Mallorca

[@OnBoardHD]

*More than 550 TRIP REPORTS! More than 100 in 2020! More than 65 in 2021!* HERE! > kzbin.infovideos *THANKS to all the Channel members who make this content possible! ツ* More Info > kzbin.info/door/GaHFbjx1cB0Q8IcM-DkPqAjoin *Official Twitter > **twitter.com/OnBoardHD*

[@Falcon-Aviation]

I have seen quite some big queues during summer at multiple german airports, I think they underestimated the demand of the holiday flights, but this is absolutely insane! I remember flying the D-ABOL a few years as a passenger to Las Palmas, great to see her back in service, love the 757s of Condor! :)

[@OnBoardHD]

Glad that you've enjoyed the video and that you got some nice memories from your flight! :)

[@mns2611]

Good vlog Agree..6 counters not enough.... This unpleasant situation is avoidable

[@OnBoardHD]

Thanks, Mayank. Glad that you've liked it ✈️

[@angelinabasile6456]

Ich liebe deine Videos schön klar und sauber macht spass anzusehen danke......🌹

[@ER-fotografiert]

Sehr schöner und ausführlicher Bericht. Bleibt nur zu hoffen, dass sich die Check-in Situation zeitnah ändert.

[@OnBoardHD]

Thanks mate! Glad that you've enjoyed it! :)

[@jotel7862]

This is not how a holiday should start. No excuses. Unbelievable queue! I have never seen any like this. That was the reason for all the sleeping pax. Their stress turned into dizziness. The breakfast looked quite decent. 10€ seems okay. Thanks for sharing.

[@OnBoardHD]

Absolutely not! I agree with you, holidays shouldn't start with a stress like this...

[@michaelhart3410]

Great review, horrible queue. That's one of my worst nightmares. Being in queue, stress and anxiety levels rising with every 30 mins. Not a fun start to a flight.

[@anthonywarrener1881]

Thank you for a great review ! I completely agree with you about the B.757 with Rolls engines, for they do make a fabulous sound ! One can only hope Boeing will soon decide on a proper replacement for the B.757, for the 737 MAX is being overtaken by the A321neo in many new sales for aircraft of this size. It was a shame about the Condor check-in - let's hope it was a temporary glitch ! I liked the look of your pre-ordered breakfast, and it was excellent value too. Many thanks.

[@OnBoardHD]

Thanks Anthony. Based on what other viewers that traveled recently with Condor told me... this was not an exception. They had similar problems like this one... I wonder how it was not on the news yet... Totally unacceptable.

[@FallacyAsPraxis]

Boeing's darling is the 737. They definitely missed the mark when they neglected to update the 757, and this is why Airbus is eating their lunch in this market segment.

[@duderRechthat]

@@OnBoardHD Billigflieger nach Malle buchen und dann über viele Leute und lange Schlange beschweren.. genau mein Humor! Kannst nicht Budget zahlen und premium service erwarten

[@elclemento524]

hast bei allen Airlines, haste bei LH auch, meine schlechteste Flugerfahrung mit 12Stund Verspätung war zb bei der LH. Auf der Kurzstrecke

[@IvanGarcia-jh5ru]

Hola....hace dias que no comentaba....Hermoso amanecer ... vuelo incluido..jjjj Graciassss...

[@OnBoardHD]

bienvenido de nuevo! :)

[@khaledyousefi1919]

Many thanks for sharing amazing Videos. Love from Iran 🇮🇷❤

[@OnBoardHD]

Thanks, Khlaed! Glad that you've enjyeyd it! :)

[@itsmyplaneexperiences]

I love the 757 It is one of my favourite planes ✈️

[@OnBoardHD]

An amazing plane! :)

[@itsmyplaneexperiences]

Yea it is

[@simonufer5173]

Really, it's unacceptable that Condor has only six check-in counters. And it's also a great trip report

[@OnBoardHD]

Abdolutely agreee. Let's see how they do this summer 2022.

[@emilianojose6756]

Muy buenos los videos ,bien firmado ,seguí hasiendo videos saludos Emiliano de argentina

[@OnBoardHD]

Muchas gracias, Emiliano! Un placer que te gusten tanto! :)

[@emilianojose6756]

@@OnBoardHD hermosos videos seguí hasiendo videos interesante ,me gustan los aviones ,es el mejor medio de transporte que hay , saludos con el mayor de mí respeto , Emiliano cuidad de la plata argentina

[@brumxplanecrazytube]

Wow, what a beautiful landing into sunny PMI. These types of flights make me happy just watching them as I know what excitement lots of people are feeling going on there summer holidays ;-) And the 757 (also known as the flying pencil, lol) is the best aircraft ever imho. Yes maybe lots of Condor staff have Covid but as you say Lucas it is up to Condor to sort the problem out, how are our airports supposed to recover when lots of passengers cannot even have enough time to spend money at the airport in the shops and restaurants. I am sure DUS airport will not be happy with this situation. Or maybe since the closure of Condor from the Thomas Cook group has meant standards are going backwards ?? However the service and food on board the aircraft still looked very good indeed. Great Video mate ;-)

[@OnBoardHD]

Thanks a lot, Brum! And sorry for the late answer... These days I'm really busy recording more flights for the channel. I hope it won't happen, but in case of another lockdown, I will have enough material for all the winter with lots of airlines and new destinations (including TUI UK and Jet2 :) ). I don't know whats happening with Condor... but others told me already in the comments that this is the normal thing every day... really sad...

[@NRWChriz]

thats why u do the evening check-in the day before ;) nice Vid!

[@OnBoardHD]

When I arrived at the airport the night before, everything in Condor was closed =/

[@NRWChriz]

@@OnBoardHD oh damn it :( well, i hope it will be open on the 15th.. but it is only a 2 hour timeframe from 18:00 to 20:00.. we fly this route with a 767-300 Winglets at 6 am on the 16th :D

[@cndam]

Great video. Thanks. Interesting how the pilot made his announcement when hardly anyone had boarded

[@OnBoardHD]

Glad that you've enjoyed the video :)

[@josegranelcarreto5366]

Colas al embarque: Quizá el pasaje se ha recuperado más pronto que los contratos de personal por parte de las compañías. Mi hija también tuvo problemas de Bari a BCN con Vueling. A 20min. de la hora de salida todavía estaba en check in. Perfecto vídeo. Gracias

[@OnBoardHD]

Muchas gracias, José! Un placer que te haya gustado este vídeo! El sábado estrenamos Finnair en el canal! :)

[@juanramoncliment6228]

Fantastico tus videos como siempre.Lo de las colas es bestial

[@OnBoardHD]

Muchas gracias, Juan! Me alegra que te haya gustado este vídeo! :)

[@MrChrisSax]

Neuer saw this problem bevor I travel a lot with condor ... Thats realy realy bad... You wasn't kidding in your announcement... The Sound of the 757 is so awesome and unic I love this plane so much 🔥

[@OnBoardHD]

I never had a problem like this... but for what others that flew recently told me... this was not an exception...

[@Fer_jotage]

Muy entretenida e informativa la crónica del vuelo. Hermosas imágenes. Me he suscrito al canal, saludos desde Buenos Aires, Argentina.

[@OnBoardHD]

Muchas gracias, Fernando! Un placer que te haya gustado tanto este vídeo! Saludos y bienvenido a OnBoardHD! :)

[@campolindo18]

Nunca he tenído problemas con Condor. Especialmente de este tipo. Muy guapo tripreport sin embargo. 👋🏻

[@OnBoardHD]

Muchas gracias, Max! Yo tampoco había tenido ningún problema hasta que ocurrió esto hace un par de semanas... Me alegra que te haya gustado el vídeo! :)

[@MaddelTV]

Had the same problem at the counters too with my flight from HAM TO HER. We were there 3 hours prior to our departure time and nearly missed it as we waited endlessly in those queues. Got into the plane with the last call :‘D

[@OnBoardHD]

Pfff It's incredible that nobody does nothing to solve this...

[@spaniard.]

Pensarás que es un tontería, pero además de tus vídeos y que siempre muestras la comida en tus diferente vuelos (me encanta el tema de la comida en los aviones) me encanta que lo pongas todo traducido en inglés y español, así, a lo tonto, hasta aprendes inglés. ;) Gracias y enhorabuena por tan buen trabajo. Un abrazo!!

[@OnBoardHD]

Por qué iba a pensar que es una tontería? Me alegra que te gusten estos vídeos! ✈✈

[@spaniard.]

@@OnBoardHD Muchas gracias por tu respuesta y por el buen contenido! Un abrazo!

[@hansklinkhammer402]

CONDOR als Ferienfluggesellschaft eine hervorragende TraditionsAirline

[@OnBoardHD]

I enjoyed the flight a lot! I always do it with Condor... But the check-in event was far beyond the limits....

[@qase1985]

Guys seeing those long queues at the airports is very beautiful atleast we are going back to normality from this covid. But great video again

[@OnBoardHD]

I can see that you don't travel so often... Seeing passengers at the airports is great. Seeing these queues is a disgrace.

[@qase1985]

@@OnBoardHD bruh you know and i know that every airlines are you using corona excuse to cut corners but soon we will get back to normality

[@wolfgangendemann5302]

I had also a bad experience in Düsseldorf at the check-in when flying with Condor in end of July 2021. But I think it is not Condor to be blamed. Condor - like other companies - has no own personal at Düsseldorf but instead buys the service from a ground handling company. When we were at check-in, the agent seemed to be very stressed and was very rude with us. We told her to de-escalate her behavior. She then talked to her supervisor and had afterwards had calmed down. On our way back from Tenerife to Düsseldorf, Condor also had hired a local ground handling company to do the job. But in Tenerife, it was an extremely nice lady, who did a flawless job. When looking at Condor itself: Both flights were perfect. In my view, I would not blame Condor, but instead the ground handling company in Düsseldorf. An I assume, that similar experiences exist at Düsseldorf when flying with other airplane operators that hire the same ground handling company.

[@OnBoardHD]

The point is that it's the airline who decides how many check-in agents and counters wants to use, and based on that, the handling company will hire more or less staff. In my opinion, and it's just my opinion, not based on any data, I think it's the airline trying to reduce costs... As I said in the videos several times, the experience from boarding with Condor was great as always. Some people take this video as I hate Condor or something... that's really far from reality, I really love flying with Condor... but when you like something, it doesn't mean that you are not going to criticize what they do bad (extremely bad in this case). Have a nice weekend! :))

[@maximilianscherrer2445]

@@OnBoardHD It is true that the airline tries to check-in as many pax as possible with the smallest number of check-in counters open. On the other hand, the most passengers don‘t like to pay for the service anymore. As long as you are able to fly within EU for less than 200€, such queues are some of many consequences of too low prices. How much did you pay for the flight to PMI and back?

[@Humberto-F7]

Excelente reporte.

[@OnBoardHD]

Muchas gracias! :)

[@helensteele1950]

I flew back to Manchester in 2019 with Flybe from Düsseldorf after a river cruise. We were checked in before leaving the boat and were given boarding passes. At check in, we stood in a queue for 90 minutes to be checked in AGAIN and our cases weighed. There were only 20 of us in our queue and it still look ages. It looks like it might not have been Condors fault but the airport staff. Lovely trip report as always x

[@OnBoardHD]

Yeah, that looks terrible... it's a shame that this happens on a regular basis...

[@dreamspotting]

Great video. I was able to fly with their B757 D-ABOG this summer 😍

[@OnBoardHD]

Haha Cool! I hope you got some nice memories back from your flight when watching this one :)

[@dreamspotting]

@@OnBoardHD yes I had 👍🏼 Especially because it was my first flight ever

[@OnBoardHD]

@@dreamspotting amazing¡!! 😎😎✈✈

[@dreamspotting]

@@OnBoardHD And I forgot to say that I was on the same seat 14F 😍😅✈️

[@brianhall9893]

Absolute disgrace by Condor. Only having six staff for 1500pax. Totally unacceptable, they must have been exhausted. Another great video 👍

[@OnBoardHD]

I agree with you 100%. I was expecting some queue, because the day before I checked how many flights were departing at that time... but when I saw the reality... well...

[@hamiltonfernandes9959]

Bom vôo. Parabéns pelo vídeo... 👏🏿🤝🏿

[@li176]

Best video in the world ever

[@OnBoardHD]

Haha Thanks! 😎✈

[@flyingdentist]

Hello Lucas.What a ride my friend!753 is such a unique plane.The flying pencil as it is nicknamed.Amazing engine sound from these RRs.About the check in problem my opinion is that Condor should had forseen this situation and they should had doubled or even tripled their employees in the counters.It is August, in the peak of the Summer season.What they were expecting?Huge mistake.Spending 2 hours in the queue is totally unacceptable.Anyway the flight was thrilling.See you on the next

[@OnBoardHD]

The B757 is an amzing plane. It's really sad that Boeing didn't choose to make a "MAX" version of it. It's really beautiful and I think it would have been the perfect rival for the A321Neo XLR that will conquer the long-haul routes with medium demand in the next 10-15 years...

[@felipelorenzini3717]

Que desastre esa tremenda fila para check-in y que tremendo stress para esos 6 agentes. Por otra parte qué bueno ver que todavía vuelan los B757. Es un excelente avión. Con ese magnífico desayuno se olvida todo el desagrado inicial, más aun viajando a Mallorca. Muy buen video. Saludos !!!

[@OnBoardHD]

Si es un estrés para los agentes... imaginate para los pasajeros que ven como la hora de salida de su vuelo se acerca y siguen en la cola... Es terrible. Inaceptable servicio... =/

[@CFNF2024]

So sorry to hear about the bad experience, but hopefully your next flight will be better🙂

[@OnBoardHD]

The flight itself was very nice. I enjoyed it a lot. But the check-in thing was just terrible...

[@CloudNine1]

I had a similar experience at Dusseldorf airport a couple of years ago, flying during christmas.. it's quite 'normal'.

[@OnBoardHD]

Pffff It's terrible that nobody does nothing to solve this...

[@pta3407]

Waiting two hours in a line to check in for a flight: Young people of today: "This is unacceptable!" Those of us who've been travelling long before kiosks and mobile check-in: "I remember those days!" In all seriousness though, nice to see DUS again, as much as I love the new terminal, I sure miss the old one before the fire. Going through the temporary tents right after the fire was quite the experience as well.

[@OnBoardHD]

It is no acceptable to wait 2-3 for a boarding card. Not at all.

[@pta3407]

@@OnBoardHD As I said, back before mobile/kiosk check-ins, this was normal. Check in would open up 2-3 hours before a flight, and if you wanted to beat the crowds, you'd get there an hour or two earlier and as soon as people started queuing up, you'd line up, that way you could get your boarding pass quickly and relax before your flight. If you got there after check in opened, a 1.5 to 2 hour wait in the line was normal. Back in the late 90s, some airlines started early check-in where you could check-in and drop off your bags the night before your flight, worked quite well in you lived close to DUS or CGN.

[@danieleregoli812]

I have flown Condor and the - 300 pencil to Dubai from Fra. A very good flight!

[@OnBoardHD]

Hope you got some nice memories from your trip when watching this video :)

[@danieleregoli812]

@@OnBoardHD absolutely. Love the 57. Especially in 'pencil' guise. Adore the screaming 211s on take off.

[@theobrattinga500]

Great video !!

[@OnBoardHD]

Thanks Theo :))

[@PabloVenutti]

Ese motor RR RB es todo lo que esta bien en este mundo. ❤

[@OnBoardHD]

Jaja Esos motores son geniales! :)

[@slopbln3914]

Sehr schönes Video - vielen Dank 👍. So eine lange Schlange hätte mich auch genervt, da muss Condor wohl nochmal etwas nachjustieren - sie sind mit dem Problem aber nicht alleine: EasyJet in SXF, AirBerlin in TXL... - überall das gleiche Problem 🥴. Aber jede Anreise geht mal vorbei und wenn man dann so eine schöne Landung erlebt, ist der Stress vergessen 😉. Prima!

[@OnBoardHD]

Thanks mate! Glad that you've enjoyed this video so much and thanks for sharing your experiences :)

[@caupoderjungere2797]

AirBerlin? TXL? xD Lange Schlangen dürfte es da nicht mehr geben...

[@adamw1944]

Excellent video. I'm surprised that such a small place has such a air traffic and such a busy airport.

[@OnBoardHD]

Thanks a lot, Adam! I can't understand your comment... what you mean is small? Mallorca? One of the biggest holiday destinations in the world? Or Dusseldorf, which is the 7th city in Germany by population? :)

[@adamw1944]

@@OnBoardHD My compaire made about Tel Aviv Ben Gurion airport.

[@pablolacoruna4721]

Me encanta el 757!!!! Es uno de mis aviones preferidos!!

[@OnBoardHD]

Gran avión. Entre mi Top3 también :)

[@julienjulien3515]

I am handling agent in a very touristic airport and long queues for common check-in were my daily during the last summer. I have lived the same situation : few agents for several fully booked flights. Some of my colleagues were unvoluntary for working (we have the choice in this virus situation). Then, a lot of passengers did not have documents for the final destination (PCR test, QR code, PLF...) and we have to check everything, it takes a lot of time.

[@OnBoardHD]

Well, the point is that at this stage (August 2021) the airlines know perfectly how the passengers will be at the airport and how many agents they need... but there are some airlines that appear they don't want to spend in handling services...

[@luisricardo63]

Mira a mi país es Panamá, la línea aérea panameña es Copa Airlines, la última vez que viajé fue hace dos años atrás a la ciudad de Fort Lauderdale, hubo una grandísima fila para ir diferentes destinos pero me atendió bien rápido sin ningún problema. Actualmente no me atrevo hasta que termine esa terrible pesadilla. Por cierto me gustó ese vídeo para ir a Palma de Mallorca ya que esa isla es muy turística. Y para terminar, vivo acá en Panamá se abundan muchos gallegos y son buenas personas. Mil saludos. Luis.

[@OnBoardHD]

Muchas gracias, Luís! Un placer que te haya gustado este vídeo. La verdad es que el vuelo en sí me gustó mucho. Fue brillante desde el momento en el que entré en el avión y lo repetiría sin dudas. Pero el servicio en tierra fue peor que terrible. Inaceptable se queda muy corto... Saludos! :)

[@flyingbarrel1949]

Muchas gracias for another one of your excellent, professional and beautiful videos! Condor keep their aeroplanes very clean both on the outside and inside. Thanks to you I am now going to buy a Condor desk model plane.

[@OnBoardHD]

Thanks a lot! Really glad that you've enjoyed the video so much! :)

[@RUSLexplorer2020]

I like your videos !

[@OnBoardHD]

Thanks! 😎✈

[@RUSLexplorer2020]

@@OnBoardHD Sure !

[@kosmicheskiprah]

Muy chulo. ¿Qué sorpresa Mallorca sin alemanes, no? :D Como si fuera novedad, jajaja. Has pillado una luz de lujo al aterrizar para las imágenes. Y jolines, este avión de Condor tiene más de 21 años pero parecía en un estado perfecto.

[@OnBoardHD]

Muchas gracias! Un placer que te haya gustado tanto este vídeo! :)

[@fa3240]

Absolutely lovely takeoff sound!

[@OnBoardHD]

Glad that you've enjoyed it :)

[@shauncleary4506]

Great report 👍 I agree regarding the check in process

[@OnBoardHD]

Glad that you've enjoyed the video, Shaun :)

[@bysergiedit1094]

Me encanta el Boeing 757 , muy bonito avión

[@OnBoardHD]

Estreno en 30 minutillos! :)

[@derisleybrittain]

Excellent video 👍👍👍💖💖💖👊👊👊

[@OnBoardHD]

Thanks mate! Glad that you've enjoyed it!

[@laksi0505]

Waiting in line is of course not possible, but maybe lack of staff. Many staff have been laid off in the covid pandemic and have gone to work elsewhere. By departing on time, many passengers will not have made the flight. It is also possible that the check-in was done by Dusseldorf airport and then Condor is not to blame.

[@marcovedder4108]

I Think you've correctly explained the situation.

[@OnBoardHD]

The point is that it's the airline the one who decides how many agents an how many check-in counters are used.

[@RockyLPde]

Condor is not to blame directly. Check In is done by a Handling Agent in this case AHS Düsseldorf and they have major problems with lack of staff … perhaps if Airlines and especially Passengers start to pay more for their tickets and thus thr staff… Handling Agents would have fewer problems finding people who are willing to work for minimum wage + Covid is not helping the situation at all

[@marcovedder4108]

B757....what a beauty!!! Never flown on this aircraft😢

[@OnBoardHD]

It's an amazing plane! You should try it before it gets retired in a few years :)

[@gamergamer2334]

Great, nice video!

[@OnBoardHD]

Thanks! :)

[@jambon7681]

Love the 757, always felt like a really safe aircraft, but it is amazing how quickly they are looking dated inside, but time goes so quick, they stopped making them in 2004.

[@OnBoardHD]

I think a B757MAX would be the perfect plane to compete with the A321neo xlr.

[@MadeiraAirport]

That's quite a queue for check in!! I was on queues like that one in Gatwick with Easyjet, but they had more than 20 desks open :)

[@OnBoardHD]

I'd never seen such a queue like this in more than 800 flights I've done so far. This was just crazy. Incredible...

[@bluecardholder]

And with Easyjet they have self checkin down to an art.

[@mikedfctripreport]

Onboardhd, me a encantado el video😄

[@OnBoardHD]

Muchas gracias, Mike :)

[@francisnewmarch6837]

I don't know about anybody else but that breakfast for €10 looks very good value for money. Best wishes from Loutraki Greece

[@OnBoardHD]

Yeah! It was really worth. :)

[@leonardosoares9074]

My last vacation before covid 19. palma de Mallorca on november 19. Love this city!

[@OnBoardHD]

So it's time to go on holidays again!! :D

[@mauroandrade3906]

Es posible, sin justificar el evento, que por la pandemia se despidió gente y no hubo suficiente personal para el pre chequeo y/o posible acumulación de vuelos; el desayuno se veía delicioso y nutritivo, buenas vistas panorámicas, excelente aterrizaje. El Cóndor es el ave emblemática de mi país Ecuador, está en su escudo. Que bueno ver que haya más tráfico de gente viajando, cuídate mucho.

[@OnBoardHD]

Claro, yo diría que está claro que ese es el problema. El tema es que deberían contratar a un personal acorde a los pasajeros que vana mover. Saben perfectamente que hay unas 1.600 plaza de avión en un lapso de 30 minutos... Saludos! :)

[@mauroandrade3906]

@@OnBoardHD de acuerdo, pero capacitar a gente nueva en el sistema informático (Amadeus u otro) toma tiempo y los antiguos pueden no estar disponibles, la variables son varias, lo que si no creo es que vuelva a suceder si son proactivos resolviendo.

[@jimmcintosh9045]

As you said it would be terrible if you missed your flight due to queuing time. Nice looking hot breakfast.

[@OnBoardHD]

Not acceptable at all. After borading, the whole service was great :)

[@R2BMusicCH]

If you're at the check-in 3 hours before boarding and they leave without you just because they are understaffed it's the airline's fault. I would demand a full refund and then take another airline. At good airports the staff walk down the queue and ask if there are any passengers for the flight which is about to board and they take you to the counter.

[@yosoylaluzylaverdad]

Impropio de DUS, de Condor, de Alemania... pero son las sorpresas que uno se lleva viajando.

[@OnBoardHD]

Al parecer no es nada raro que ocurra esto, segun lo que me han dicho en otros comentarios...

[@pekkanikolaus]

Having to get your boarding card in person is a Covid thing. They need to check your vaccination status or test result. The €20 priority package can help evade the chaos and is often well worth it.

[@OnBoardHD]

As far as I know, the Priority is just for boarding, not for the check-in. In any case, it's not acceptable to wait 2-3 hours in the check-in queue. All the other airlines in Europe have developed a system where you can upload your covid documents online, so these queues never happen. Condor decided to not do it (to save costs? who knows...).

[@pekkanikolaus]

@@OnBoardHD It is definitely for the check-in, too! They typically have a "business class" check in that is much less frequented and you can use that. Absolutely fair point about uploading the documents online though - I did not know that, have only used Condor since the pandemic began. (I like them overall, and depend on them on the routes I use, but am far from idolizing them - they have screwed me over many many times and are not beyond inflicting huge stress & frustration on their passengers to save costs!)

[@LeanderTravels]

Buen vídeo! Espero que hayas disfrutado el vuelo a pesar de eso que haya pasado con el check in

[@OnBoardHD]

El vuelo en sí fue fantástico :)

[@claudiomazur7975]

Soy un enfermo de la aviacion y espero tus videos que son fabulosos. Que bueno que seria si algun dia te expandas por todos lo continentes, y no solo Europa. Saludos desde Argentina!!!

[@OnBoardHD]

Muchas gracias, Claudio! Un placer que te gusten tanto los vídeos! :) Espero poder pronto volar por todo el mundo. Ese era el plan y justo comenzó esta pandemia...

[@yosoylaluzylaverdad]

757 forever !! ¡ El avión más bonito ! Insustituible, inimitable. Lástima que ya lo veamos poco

[@OnBoardHD]

Totalmente! Genial avion!

[@danihiv]

Its amazing how you know where every plane goes to

[@OnBoardHD]

It's just about doing some research after the flight :) Glad that you enjoy it so much!

[@albertusdrostable]

Nice one! Lot's of German planes on Mallorca. But then again, it seems like Covid skipped the Germans... ;-) I am always a little surprised to see how close airports are in neighbouring countries and how many are connected with one and other by air even if they are only a few kilometers apart. But 180 kms??? DUDE!!! driving a bicycle that distance is even quicker than checking in...

[@OnBoardHD]

Which route of 180 km are you talking about? :)

[@albertusdrostable]

@@OnBoardHD Düsseldorf to Frankfurt. In the planespotting section.

[@OnBoardHD]

@@albertusdrostable Ah, now I see. It's because of the connecting passengers to long-haul flights. I guess nobody is just flying that route and staying in Frankfurt :)

[@caupoderjungere2797]

In addition, there is a high speed ICE train connection between Düsseldorf and Frankfurt, in only 1:35 h. The train stops also at Frankfurt Airport, which is reached within 1:25h. And here comes the trick: Lufthansa offers train tickets from EVERY German city to their airports. So I really don't get the point of this flight

[@Googelmail73]

Well, DUS is currently catastrophic.... The problem is the airport itself. The had fired a lot of the workers and they didn't "estimate" such a big number of travellers. The same happened in Cologne (AFAIK). Anyways nice video!

[@OnBoardHD]

Yeah, that's not the passengers problem. We pay the same fare or even higher than before and the service is worse and worse...

[@FromtheWindowSeat]

Cool video. Why don’t they install self service kiosks and bag drop? 🧐 Most of the major Australian airports have these (for Qantas, Virgin and Jetstar) and they seem to work very efficiently.

[@OnBoardHD]

Before the pandemic, they were giving you the boarding card on the online check-in. Now, they don't because they want to check that you filled the locator form...

[@FromtheWindowSeat]

@@OnBoardHD Makes sense. Cheers!

[@gporourke627]

Hi Lucas. Great review . But the check in experience was terrible. Someone, either the airline or the airport authorities should be held responsible and fined accordingly. The last thing anyone wants in this pandemic is queues like that. But at least the flight was enjoyable..cheers, g.

[@OnBoardHD]

Thanks! For what others told me already this was not an exception. It's quite common that this happens and not only at DUS airport... Unnacceptable is not enough to describe it.

[@azucenasanchezdiaz1892]

La verdad es que salvo ese incidente en el aeropuerto el vuelo fue bueno. Es cierto que tienen que poner más empleados para evitar esas grandes colas y un poco más de planificación de los vuelos por parte de la compañía. Pero bueno, de todos los vídeos que he visto tuyos este es el único en que te ha pasado eso. De todas formas, hemos pasado de no volar a estar todo el día volando, con lo cual es un poco complicado administrar todos estos vuelos. El amanecer en el vuelo es una pasada¡¡ Mi querida Mallorca, tan bonita como siempre¡ Ojalá ya se recupere totalmente los viajes en avión¡¡ No podemos estar sin ver ese maravilloso cielo y el mar .

[@OnBoardHD]

Es correcto. En más de 800 vuelos que he hecho, nunca me había encontrado un espectáculo de este estilo, por suerte... Me alegra que te haya gustado este vídeo! Feliz semana! :)

[@phxpaul]

For the Boeing planes parked at the gates, you used the designation S and W. I’ve never heard of that. Where did you get that? Example 737-800S , 737-800W etc.

[@OnBoardHD]

W means Winglets, S means Scimitar Winglets. Cheers! :)

[@R2BMusicCH]

That queue is an absolute nightmare. I took Condor only once from Las Vegas to Frankfurt. At the airport they told us that the flight was cancelled and they took us to the Monte Carlo hotel. I had to be in Europe the next day. I had to cancel a meeting which made me lose a client. Three months of work down the drain. Guess what. Condor ignored all my emails and put me on hold for hours on the customer service line. That's why I took them only once and never again.

[@OnBoardHD]

Pfff I'm sorry to read about that experience. Really disgusting... =/

[@arielsegal7515]

The 757 is a Master of Peace Machine

[@OnBoardHD]

I just love it! Really sad that they are getting retired all around the world...

[@arielsegal7515]

@@OnBoardHD yes is very sad its my favorite plane but the plane will be around in Cargo purpose... :-)

[@manuelblancotellez2064]

Muchas gracias por compartirnos sus experiencias de viaje, como de costumbre excelente su contenido, una pequeña sugerencia para sus próximas crónicas: me gustaría saber los tiempos de duración del vuelo y distancia al punto de destino. Reciba un fuerte abrazo desde el municipio de Facatativá en Colombia.

[@OnBoardHD]

Muchas gracias, Manuel! Un placer que te haya gustado tanto este vídeo! Esa información la tienes disponible en todos los vídeos en los primeros 25 segundos... junto con el mapa de la ruta.

[@simo77pc]

Me encanta siempre el b757 de condor

[@OnBoardHD]

Precioso y magnífico avión. De lo mejorcito sobre los cielos Europeos ahora mismo :)

[@juanramonaldaysaldana9925]

Umm los Alemanes también la lían jeje.Maravillosos los Pirineos y también me gusta que esté en Castellano,un nuevo suscriptor.

[@OnBoardHD]

Jaja Parece ser que no es una excepción... una pena...

[@juanramonaldaysaldana9925]

@@OnBoardHD Bueno,si sirve de consuelo Lufthansa es mi compañía favorita.

[@bltcstrngr3372]

The problem is that due to the current situation there are some peaks in flight traffic but the airlines don't want to (re-)hire more staff because they still expect to have way less passengers than before the pandemic. But you are right, the situation is crazy. There should be different solutions to e.g. checking health documents etc. so check-in doesn't have to happen in person.

[@OnBoardHD]

So they should develope a system to be able to upload the documents in their wbsite and check them online, so online people with bags need to go to the check-in counter, like every airlines do.

Sir Chandler tiene un vídeo con una experiencia similar en el aeropuerto de Berlín. Que desastre!

[@OnBoardHD]

Me consta. Lo he visto. Me sentí muy identificado en su vídeo.

[@thecitytraveller1318]

Thank you very much for this review. I think that Condor is not the only one to have problems of management of the flows in the checking. But the flight looked very good and the dish qualitative for a pre-order dish

[@OnBoardHD]

Glad that you've enjoyed the video! :)

[@historiasyrelatos1]

No es la unica que hace asi las cosas, ayer con vueling en bruselas, estuve casi 45 min, solo dos personas para facturar y al final vino otra. Luego en Barcelona genial, vueling tambien tiene maquinas de auto check in y tb para facturar maleta y genial, en dos minutos hecho.

[@OnBoardHD]

2-3 personas para facturar un vuelo en Airbus A320 es lo normal. Pero 6 para facturar 8 vuelos de 200 personas o más cada uno, excede cualquier limite...

[@taki2003]

wonderful video! what an ugly experience checking in! I just returned to Los Angeles from Athens and we had two full planes, about 500 pax going through customs with 2 agents...good thing i did not have to catch any connecting flight!!

[@OnBoardHD]

Thanks, Taki! Glad that you've enjoyed the video! :) 500 for 2, that's just crazy... =/

[@glauberliberato5244]

In spite of the very long check in line it was a great flight.I love the 757.Thanks Lucas

[@OnBoardHD]

The flight itself was great. But the check-in process drestoyed all the experinece. Glad that you've enjoyed the video :)

[@davidg.garcia8959]

Bochornoso e inaceptable estas largas colas de espera para facturar, y más tratándose de una compañía aérea de origen alemán. En mi opinión, no hay excusas posibles, y más con las restricciones de seguridad por covid-19. Gracias por tus vídeos. Un saludo

[@OnBoardHD]

Lo del "origen Alemán" creo que está muy sobredimensionado. En más de 800 vuelos que he realizado hasta la fecha, no ha habido nada especial en comparación de aerolíenas Alemanas y de cualquier otra parte de Europa. Dicho eso, como bien dices, es una auténtica vergüenza que ocurra esto. Lo que es peor es que parece ser que no es la primera vez que ocurre...

[@marcelradtke8107]

We had a similar experience just 2 weeks ago on our flight from Hamburg to Palma. Just 4 people for check in but 3 flights in the morning, 2 757 fully booked and one A320. We waitet about 1 1/2 hour in the queue.

[@OnBoardHD]

For what others and you told me, this is something quite common... it's terrible that nobody does anything to solve it.

[@marcelradtke8107]

@@OnBoardHD before the pandamic it was no problem at all, but now it is really terrible. We also reserved 2 seats and a free middle seat but they gave us seats in the row behind with no free middle seat. We will fly again with Condor in October from Hamburg to Tenerife, but this time we want to do the late night check in the day before we fly. It costs 5€ for each Person but it is better than waiting again 2 hours for check in.

[@lejovanmil1731]

the sad truth in aviation at the moment is that there is just not enough staff for almost all positions. at my airport there is not enough ground staff (like me) but also for check-in sometimes we have just 6 desks open for 7 full 737-800 flights. a big shame, but with the insecurities in the sector right now nobody wants to work at the airport sadly.

[@OnBoardHD]

So the should hire more staff... =/

[@josemavazquezgonzalez6652]

Menudas colas,parecen las rebajas de El Corte Inglés, una curiosidad, con que dispositivo grabas?Tiene mucha mejor calidad de imagen que otros videos de KZbin. Gracias.

[@OnBoardHD]

Jajaja Yo diría que esto era peor! :D Tienes la info del dispositivo en la descripción de cada vídeo :)

[@danieleregoli812]

I've just had a similar experience at Copenhagen, flying out on Swiss early in the morning, with simultaneous departures on Austrian, LH and Brussels Airlines, all handled by the same 5 agents. A real disaster of incompetence.

[@OnBoardHD]

It's terrible that there is no regulations that prevents this from happening...

[@danieleregoli812]

@@OnBoardHD agree, we had to queue up for over one hour, ended up not having breakfast and having to rush to the gate, and ask to skip the line at security. Totally unacceptable.

[@josegranelcarreto5366]

Además cuando los pasajeros están anticipadamente con su correspondiente tiempo en el aeropuerto. Si. Debería haber una normativa de obligado cumplimiento para evitar eso en beneficio de la propia aviación. Uno de los mensajes publicitarios de otros medios de transporte es que no necesitas llegar con el tiempo de antelación que se necesita en los aeropuertos.

[@claracuquerellamartinez1645]

Hola! Perdona mi ignorancia, pero ¿a qué te refieres con desayuno precomprado? Es decir, entiendo que lo adquieres antes, pero, ¿antes del vuelo, cuando compras el billete? Muchas gracias por tu trabajo y saludos. Por cierto, precioso aterrizaje. Yo estuve hace un par de semanas, pero aterricé (y despegué) en el otro sentido (pista 24, corrígeme si me equivoco).

[@OnBoardHD]

Correcto. Con pre-comprado me refiero a que ya lo he pagado en la web. Habitualmente, estas comidas no están disponibles en el avión si no las has pagado ya. Su elaboración suele ser mejor y la aerolínea no puede permitirse fabricar esas comidas y no venderlas. Por eso se pagan por adelantado. Saludos!

[@ajdijkvan7831]

Hey Lucas! Many thanks for your great Trip and views! Check-in problem....deplay more employees,for a smooth flow...!! Anyway.....enjoy your weekend Lucas;)) Until the next! X Betsy....

[@OnBoardHD]

Thanks! Glad that you've enjoyed the video! the flight was great from the moment I was on the plane. But the check-in process was worse than terrible... Wish you a nice week! :)

[@ajdijkvan7831]

@@OnBoardHD ...Thanks for your reaction Lucas;)) Have a nice week too....!! XBetsy.....

[@AviationFin]

Nice!

[@OnBoardHD]

Thanks :)

[@FU2Max]

Hope you are well, Great vid :)

[@OnBoardHD]

Thanks! All good :)

[@zerberus500]

*HaHa* YOUR experience confirms my from my flight from HER on Friday with DE!🤮 The only difference is, that the Airport DUS is much bigger and much more beautiful than the "airport" HER!😎 Nice video on this B753 BEAUTY!👍✈️💕

[@OnBoardHD]

I don't know what happens in Germany at the moment. But there are huge queues in almost every airport...

[@nicholasdavies6264]

The engine sound is a delight ! Rolls Royce power !

[@OnBoardHD]

Absolutely agree! These engines sound i just amazing! :)

[@Harryplanetube86]

I think those rows of pax were because of a strike. I heard about that a few times. I flew from Düsseldorf several times with condor and the check in was really fast even faster than other airports. But I assume it was terrible.

[@OnBoardHD]

There were not any strikes. It's the usual situation in summer. Many other viewers told in the comments they had the exactly same experience in different days... =/

[@Harryplanetube86]

@@OnBoardHD then that's really bad for such a beautiful airline.

[@ΔήμητραΚυριακοπουλου-σ6ε]

That's on Lufthansa too but it has not got queue at the checking area of the airport.

[@OnBoardHD]

Never had this issue, nor anything similar with Lufthansa, to be honest.

[@rdee742]

those rolls royce engines absolutely supreme

[@OnBoardHD]

Yeah! I love their sound!! :)

[@basti3563]

At my Homeairport was also a big Disaster...2 weeks ago at Karlsruhe Airport 3 Ryanair flights departed at the same Time, and only 2 Security check points were open... you can imagine what happens when 400 passengers Wants to Pass the Security checks at the same Time... At the end 50 passengers couldnt Pass it and missed their flight

[@OnBoardHD]

You see, in that case it was the airport fault. The airlines don't have any decision on the security check staff. But they decide how many are available at the check-in counters...

[@basti3563]

@@OnBoardHD Yes you're right