Trip Report: Jetstar 787 Business Class Honolulu to Sydney

Full review at lux-traveller.com/2022/jetstar-787-businessclass-honolulu-sydney.htm
A trip report of the Jetstar 787 Business Class Honolulu to Sydney.
The fare matches the seat, with Jetstar 787 Business Class offering up just a basic recliner that would normally be seen in Premium Economy.
However, the meals are great, and there is a friendly service. A dedicated crew for the small cabin means service is attentive and efficient.
There is also complimentary seatback TV with films, snacks, and the bar opens from early into the flight. There is even a welcome glass of champagne and lounge access before the flight.
Alas, of most surprise, were the other passengers, who could be mildly eccentric.
Check in 1:08
Jetstar Lounge 1:58
Business Class cabin 3:50
Takeoff 7:20
Breakfast 11:08
Lunch 14:08
Landing 15:27

[@Jeffzzzaus]

The 'nervous flyer' should have moved. Crazy! You certainly hit the jackpot with inconsiderate people on that flight. :)

[@alistairtaylor4989]

I’ve flown domestically and internationally with Jetstar and find it good value and the staff are very professional. My main gripe is with the high number of stupid, ignorant and rude passengers that travel on these flights.

[@colinmeehan791]

Jetstar,choice of bogans.

[@johngrieve9432]

Unfortunately, when you fly cheap, you fly with riff raff.

[@alistairtaylor4989]

@@johngrieve9432 you are spot on.

[@henryjames5663]

Sadly since low cost airlines came into being, there has been an increase in the type of passengers you mention

[@georgejetson9801]

bogan vs whinging pom WWF 🤣

[@GG-hi5if]

Every Australian and Kiwi I’ve met has told me to avoid Jetstar. This is not because of the airline itself but the bogans who fly it.

[@ambersand5371]

‘bogans’ 🤣🤣

[@kathygeorgiou7687]

Sadly I agree, jetstar is late 9/10. Times & cancels flights frequently. I refuse to fly jetstar but qantas is a much better airline.

[@RodSwansmad]

🤣🤣🤣🤙🤣 Bogans should be flying to Bali

[@stevenbradford1662]

Every country has rude and entitled people travelling etc.

[@timmcknight1418]

@@RodSwansmad Bogans shouldn't be allowed onto planes at al. Or at least in the passenger cabin. But that would be unfair on any pets travelling below deck.

[@thehaines618]

What an interesting flight! It's a special breed of people who travel Jetstar regularly and is more of a reason to avoid the airline, not because of the airline itself.

[@bwoolno]

Flew from Tokyo to Sydney in Jetstars business class . I must have been lucky . Didn't strike any of the issues you had . People have to remember it is more like economy plus and should set their standards to that

[@thenatcampbell]

Honestly I was frustrated hearing the report of entitled passengers. The crew should take responsibility for this by allowing them their entitlement. They should have told the first lady- tough, it’s a full flight and you can’t tell someone when to eat and drink. Secondly, the passenger behind - your seat allows reclining so tough to them otherwise they should have got in early to book a first row. The third person should have been told to stay in their original seat to work rather than disrupt other passengers. Honestly if they wanted to be so entitled they should be flying a more expensive flight (not a budget airline) or a private plane, or not at all!!

[@elizabethjackson2467]

The seats may recline however if the person in front uses it the person behind cannot get out to go to the loo. I never recline my seats in respect to others.

[@johngrieve9432]

@@elizabethjackson2467 your choice, doesn't have to be everyone elses..

[@SueRosalie]

exactly!

[@user-ov9eu4gx3z]

Lol, I absolutely love your humor! I’m planning my first trip on jetstar and it doesn’t look too bad.

[@jeffflad]

Insightful, funny, disturbing…. A great review! Thank you.

[@sdnalyam]

Jetstar and Qantas are a sign of the collapsing of Australia. Overpriced and underserved. Too many reviewers sucking up to make money. Your review is one of the only honest ones.

[@lunney007]

As far as I can tell, Jetstar is an Australian Airline and NOT an American one ans as such under Australian Law once you are outside the 200nm limit, so that person who told you to keep your mask on while eating, should have kept there thoughts to themselves. I agree that the nervous lady should have moved as you paid for the Business Class ticket, and you can have anything that was available. Some people think that they are all high and mighty and can lord it over whoever they want. Nice video by the way.

[@henryjames5663]

Some Americans are inclined to live in another world, to the rest of the world !

[@bravestarr082]

Really enjoy your narration and respect your patience!

[@Islaharris.12405]

Nice video, love your reviews!

[@Bobrogers99]

It's clearly a low-cost airline, with dated seating and minimal IFE, but the crew did their best to provide some semblance of a business-class experience. The catering was decent, if also basic. For some reason this flight attracted some obnoxious passengers that should have been stowed with the baggage.

[@rais1953]

Last time I flew internationally on Jetstar was just before they cancelled their Perth-Lombok route. It was good. We prepaid luggage and food. Our food order was for vegetarian and it was palatable. As much tea/coffee as we wanted included. Returning to Perth we had been shopping and I went on line to book extra luggage. At the airport our host went to check us in and was surprised to find that the booked extra luggage was readily accepted. Good economy flight both ways, I'd do it again.

[@tmyers2526]

Fantastic video! You deserve a bravery medal for flying Jetstar! I flew with them to Singapore 15 years ago and it was tragic then and looks like they are still a train wreck! No improvement! Keep the videos coming!

[@chrisignacio8422]

Wow, you have to the most patient flyer I’ve seen, given all those idiots you had to deal with. Kudos to you!

[@karencossar1827]

Flown Jetstar to Hawaii in economy many times, on time, courteous staff ( Qantas are much worse), never had an issue yet. Loved your review, laughed so much 😂

[@johnhaxby306]

that nervous flyer should have been moved, she sounds INSANE. I am flying to Paris soon and I dread finding out that I will be seated next to the Karen of the flight like you did, mainly because I offer up the "go EFF yourself" very quickly at people who start sh*t with me.

[@louiseleonard1992]

Love it so much thank you

[@phillipr1334]

Great blog..as inever get a experience like this. . However love see how other's live and travel awesome clip

[@ambersand5371]

Stunning scenery in Honolulu! Expect it would’ve been ok without the other passengers! Fancy having the cheek to ask your neighbour if they ‘plan to use alcohol’ and if you can wear a mask whilst eating! 🤪 Speechless! I agree with others on here that say she should have moved seats instead! Looks like a traumatic experience! 😩

[@wee-senchoo7025]

I would have asked said passenger to please demonstrate how one can eat or drink with the mask on.

[@fistephenson4004]

The best seats on international flights with Jetstar on their Dreamliners are in row 10 - the mini economy cabin - have a loo near you, you get off the plane first and have plenty of leg room - download movies or whatever you want to watch on your phone/tablet before you fly and it only costs an extra $25 - $40 (for row 10) depending on where you go. If you want the full experience and everything supplied, pay to fly with a full service airline. If you just want to get from A to B and are happy to pay for anything extra beyond a seat, Jetstar is for you. PS - I love Indo and no I'm not a bogan....just a tight $%#!!! :)

[@kbroadhead10]

Oh dear. You’ve sold me - to avoid Jetstar long haul. The product looked like a reasonable, if dated, PE product, but the other passengers…. I recall a flight from HKG-BOS in PE that was otherwise ok, apart from some “we normally fly business” passengers seeking special treatment. Looks like it’s Hawaiian or QF for the trip to Hawaii

[@bdtravel4]

Good job. Enjoyed the video.

[@SYDAirlineEnthusiast]

I flew this route this past Monday. It wasn’t bad actually except that I had to sit next to a passenger who smelled bad for over nine hours.

[@dasbongo4776]

like your video style, entertaining. keep it up... look forward to more

[@mrwezbo]

13:20 onwards what a wild ride holy sh*t you sound impressively calm with how that all went.

[@joe-vl3nd]

Good review 👍🏴󠁧󠁢󠁷󠁬󠁳󠁿

[@mxyzptlyk]

I've had hours of entertainment with passengers like you seat mate. Once notably on a KLM flight from Amsterdam to Hong Kong. The crew did nothing to help me so I did it myself. I would have turned the screen off and made her my project for the duration of the flight.

[@LMays-cu2hp]

Thank you for sharing. Looking very nice..

[@LMays-cu2hp]

Wow!!! First off, I am glad your flight made it down to Sydney! Secondly, you paid for the Business Class on a long-haul flight. Period!! The person who is sitting next to you who also paid Business Class is just ok first by sitting next to you. I always hope that seats are empty beside me. But when that does not happen, there is a person! Ok! But what I do not understand is me leaving my seat that I paid fully the price needed because I am going to drink wine, or hard liquor or beer!!! You had some champagne while your flight was in boarding. Did she have some champagne during that time like you?? No, I would be sitting right there in my paid seat that I purchased with my credit card on this long-haul flight. She, your unfortunate neighbor is not the best person to be next!!! I would have had my wine right there. I do not see myself moving for the to another less class of a seat!!!!! To be moved around like that is "Sorry" Crazy Thing"!!!!

[@LMays-cu2hp]

I take it your seat neighbor here my not know what to expect in Business Class when flying in general!! And she may also not know what to do while flying in First Class! So, sorry you had to deal with that type o a person person!!!

[@stevenbradford1662]

A budget airline business class comparison between other budget airlines such as Scoot and AirAsia etc would be interesting. Jetstar Australia has one of the best safety records in the world, probably worth mentioning.

[@jcancook1]

You should go into comedy. The review was hilarious! I'm planning to attend the Australian Open next January visiting Sydney first from Honolulu. The price of airfare is outrageous right now so I bought the Jetstar Business bundle Max fare which is refundable as a back up. If the price comes down between now and January, I will seek other flights. Thanks for a very entertaining review. Where were you staying that you had to leave your hotel at 4 AM? I know Honolulu reasonably well, from Waikiki to the airport it shouldn't be that bad. My flight is at 8:25 AM. Hope I don't have to leave that early. Yikes!

[@Yeviscount]

You have to check in by 6am hence the early get up

[@terenceloh8735]

Wow... This is the first time I saw a budget air with the tv...

[@leokimvideo]

Nothing wrong with 'dated games' they are the classics

[@iseiwainiqolonabuka6947]

Nice review... I wouldnt recommend flying long haul on budget airlines. Maybe instead (if flying same route like this) try Hawaian Airlines or Fiji Airways -they fly from Honolulu to Nadi then connects Nadi to Sydney.

[@Greggs.Channel]

You sound just like Piers Morgan. Most enjoyable. Thank you.

[@wee-senchoo7025]

The zip air plane on the adjacent gate is a LCC subsidiary of JAL. They too have business class seats, 18 of them in fact in a 1-2-1 configuration with flat beds!

[@Yeviscount]

I remember when deathstar first started and business was called star class and your " meal" was a meat pie.

[@hugoplatt5772]

You are funny/ some people hay. I like your films. Keep them coming. Hugo UK

[@davidnhawaii475]

Was the seat wider and more comfortable than economy?

[@DJAYPAZ]

Having read most of comments here, I can’t disagree with the obvious short comings of the Business class offering. I stopped flying Jetstar business class for many of the reasons mentioned in the comments. However, I flown on Jetstar Japan for internal flights. The standard of service and cabin amenity ( you know what I mean ) was markedly better than Jetstar International.

[@gunvaldsandhaland7757]

i will call it premium eco .Good job

[@andrewchooljian5904]

Thank you for the warning about the passengers in business class. I'll choose another airline!

[@DJAYPAZ]

After similar bad experiences with Jetstar I switched to JAL. The service, seat pitch and food were far better than Jetstar.

[@janeb2382]

This was hillerous !!!

[@lollypopjay]

Omg, I don’t know how you dealt with that woman on the flight. I would have told her that if she has a problem SHE can relocate to a different seat!! You paid your way as did she, doesn’t mean she gets to make the rules…and the mask thing while eating, I would have said, well it may be like in the USA BUT we are on an AUSTRALIAN airline, so I will follow THEIR rules and then polity told her to not speak to me again. Oh and what you were drinking, would of told her it’s none of her business what I drink and when, the crew says yes, she can shut her pie hole

[@DJAYPAZ]

Well said. Dare I suggest that the complaining woman should have been told to shut the $#$% up.

[@mononoko111]

@@DJAYPAZ better yet she should have been slapped by the flight attendant.

[@TheVaughan5]

I’m happy to say that I’ve only used a low cost airline once and it will be the only time. I pay the extra for a genuine business class experience on my usual long haul because the lie flat seat gives me 6/7 hours sleep and it’s worth every penny. Thanks for the review at least I know that Jet Star will be a thanks but no thanks - lol.

[@mikeedwards9306]

Flew JetStar in Australia just last 4 weeks almost twice, first flight from Perth to Cairns and sat onboard a crowded aircraft for over 3.5 hours before taking off. Horrible flight. My almost second time was scheduled from Sydney to Hobart. After informing Queue Line attendant my flight was in 35 minutes, from late connecting flight , told to wait until I reached head of line where I naturally was told flight was missed and I could go later arriving sometime next day in Hobart. I passed and went on Qantas . Totally not impressed with my experience

[@johngrieve9432]

How can an aircraft be crowded? Is not like the allow standing passengers...

[@johngrieve9432]

Also, you obviously missed the flight as you were there too late

[@mikeedwards9306]

@@johngrieve9432 Yes guess The first JetStar being late put me in line late. However not due to my availability or error

[@SYDAirlineEnthusiast]

Did they ever give you accommodation for your overnight layover?

[@mark123655]

Great video. Yes Jetstar's passengers are interesting, particularly on the bogan Bali buses. When it first launched this cabin was called "Star Class" not Business Class, which I think was more apt. The Max add-on can be a good value way to warn Qantas Status Credits I've flown it a few times from Sydney to Asia - and at the right price (often cheaper than Qantas Economy) I find it good value and some reasonable food. Scoot (Singapore based and owned by Singapore airlines) is probably the closest equivalent to Jetstar and has a similar product called SccotPlus Can't believe the crew didn't kick the economy pax out.

[@clifftanch]

Cost please?

[@cardinal_thrill5]

So funny, a very similar experience had by nonstopdan in scootbiz on a flight from sin - per

[@oaklakeman]

As soon as I saw the "business class" on Jetstar I remembered where I"d seen it before... Air Canada "Premium Economy". That's what you get with low cost airlines

[@JJ-vy2rh]

I thought the American rules were you didn't need to wear a mask on the plane anymore

[@fakenews3676]

This is true but only if your flying to the US. This flight was going to aus where its still mandatory. These rules are a complete joke. 😅 I guess covid is only on the plane leaving America and not when the plane is going to the US.

[@JJ-vy2rh]

@@fakenews3676 but you have had 1million deaths.....

[@scottstempmail9045]

@@fakenews3676 Probably true.

[@shanegeneral3874]

Used to fly "Business Class" with Jetstar but after one shocking experience now fly with JAL in economy. Far better than Jetstar "Business"

[@DJAYPAZ]

Exactly my experience as well. I now fly JAL whenever I can.

[@benitovandenbosch4545]

Love the commentary 😂

[@Disillusioned2022]

what a hilarious video mate nice work

[@matthewfoggon3893]

Gee your generous in your assessment of Jetstar. I reckon that whole flight sucked. Your too kind.

[@ingerreeves4812]

Hilarious! Having recently having had my appendix removed, this looks much more painful.

[@markledesma2396]

You seem to have a very easygoing demeanor despite your annoying seatmates.

[@stanleywey]

so you sat next to a Karen ... god bless your soul - that is my worst nightmare on a flight

[@ShaktiIntuitiveHealing]

Thanks for this review. I will avoid it. I hate 2-3-2 business class structure.

[@atom608]

couldnt imangine flying economy on that jetstar flight unless i was desperate for super low cost flight

[@kpone2453]

Omg I live at Honolulu I went at that airport yard the airport by stadium

[@TheThailand101]

I have no words, flight from hell!!!

[@warpedweft9004]

Given the choice of leather seats in economy or bloody hard uncomfortable ones on Hawaiian air, Id rather go jetstar. Never had an issue with them.

[@edm9527]

You get a better class of Bogan in JetStar business

[@thomo74]

I’m surprised they had cabin crew !?

[@well-blazeredman6187]

'Business Max'? All getting very confusing! Enjoyed the review and have subscribed for some more of this action.

[@jstelm]

This is bizarre lol! Never heard of crew going along with passengers like that. They all should have moved elsewhere.

[@warpedweft9004]

Happens with all airlines. My SIL is a flight attendant and says this is quite common.

[@cdan5936]

God you got the A-holes on this flight. Should’ve been flying a legacy airline in Business if they are that hotey toytey. I flew to Bali once with JQ in this class back when they were new. Like you said, was good back then, but they are probably due for an over haul, even if still not lie flat.

[@linda1937]

Omg jet star the worst I have only been in the so called business 😢class.I will never travel with qantas ever again😅Qantas business is terrible thank you for sharing happy travels cheers 🥂

[@chriss6910]

Sounds more like Bogan Star airlines.

[@tanletran7270]

Low cost airline and "bogan" fellow passengers in 10 hours flight- what 's a mixture for mid air disaster

[@amercer89]

Sounds hellish

[@rotty66]

So it's premium economy

[@zaamuro8408]

Might be worth paying extra to avoid those fellow passengers.

[@paulinejackson5861]

How in God's name do you keep your mask on while eating? How do you fit the food through?!

[@WilliamMurphy-uv9pm]

You let the viruses and other pathogens carry the food through the large gaps in the mask for you.

[@kimdavies4507]

Yep, SkankStar through and through .... I would soon tell that woman in the next seat where to go in no uncertain circumstances.

[@simonhardie1718]

I feel so sorry!! Even if you have status - how you were treated by your fellow passengers, sounded like pain…. You potentially should have not been so polite. To me, you were robbed of your experience and I envy your appreciation..

[@gustafsigurdsson3006]

Very amusing reveiw, but sorry, i wouldn't fly deathstar, sorry, jetstar even if i was running late for my own heart/lung transplant. But very amusing.

[@odzergaming]

Jetstar is a low cost airline, most low cost airlines dont even have ife screens on 11 hour flights

[@darrylwindle5331]

both ways...

[@Nae395]

I cannot believe Karen flipped out on you.

[@RodSwansmad]

Karen and a USA Karen at that 🤣🤣🤣

[@Nae395]

@@RodSwansmad 😂

[@HoneyiceT]

Oh God I’m glad I got business even if it’s not the standard. I pray for no Karen’s on my flight. Y’all don’t want any of this lol

[@menukjau]

OMG, poor you! Jetstar customers, say no more!

[@dannyone1565]

Grrr 😡 I feel for you! Those dreaded passengers a pain in the rear backside! Lol

[@james7149]

You paid for their upfront product, so why does the person next to have the right to complain about your enjoying that product? I’d hate to do 10 hours in those cattle truck seats in the rear (yes it’s budget but let’s be a little reasonable with seat space) maybe the Qantas CEO should experience 10 hours in the rear of a Jetstar aircraft?

[@Yeviscount]

He'd be OK,he's only 5 foot 2.

[@chrismcdonnell1695]

Crikey. Nightmare pax

[@LMFNinja]

Sounds like there were a bunch of "headcases" on your flight. Good reason to avoid Jetstar.

[@tw25rw]

Nervous woman should have been offered the economy seat.

[@SueRosalie]

I flew Jetstar Sydney to Nadi and return and the plane was full of screaming toddlers

[@zakelwe]

Imagine economy class for 10 hours with 30 inches of pitch and an even smaller screen to have trouble watching this limited IFE. I think I would rather take a Hokulea.

[@ljb4541]

Don't complain about the food, last time I flew Honolulu to Sydney on Jetstar there was NO food even if pre ordered, the crew couldn't speak english and the plane was full of screaming kids

[@warpedweft9004]

Its a budget airline. No e of the budget airlines provide food.

[@ljb4541]

@@warpedweft9004 yes they do

[@warpedweft9004]

@@ljb4541 not when they clearly say on the booking and ticket there's no food service

[@ljb4541]

@@warpedweft9004 you obviously don't fly often

[@warpedweft9004]

@@JeanHuguesNumeroOne we're talking about food that is provided that you don't have to pay for. yes you can buy food on planes - that's a given. But most budget airlines don't have a meal included in the ticket.

[@tobyweiss1010]

Coming out of Hawaii would I be right in assuming that the 'difficult' passengers were American? US folk do have an overblown sense of entitlement, spend a lot of time complaining about everything and everybody and usually some oddball diet or behavioural quirk to top it off.

[@mononoko111]

The proverbial, yet very real, Ugly American.

[@wilco4302]

Terrible also those people I fly never low cost airlines only sometimes within Europe short flight to holiday destinations .

[@SueRosalie]

Great review, and I can't believe the attitude and behaviour of that awful woman sitting next to you. And the people at the airport. What is wrong with people these days, they're getting more and more selfish and entitled.

[@peterwilliams8433]

That women sounds like a bloody nightmare. If she wanted full service business she should fly Qantas….what a bogan

[@Nae395]

Hilarious

[@JulAlxAU]

So bogans even reached Hawaii too? 😂

[@hopeenquiries3638]

wow you have no luck flying, thought about trying another Job?

[@jwmjr59]

American rules you are allowed to remove your mask when eating or when food is in front of you.

[@gordongordon8397]

Don't fly jetstar or qantas in Australia