TRIP REPORT | The Decadence of Austrian Airlines | Chicago to Vienna | AUSTRIAN Boeing 777

[@OnBoardHD]

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[@Jamie_Aviation]

The southwest at the start was a 737-700 not 800 but great video

[@Bellasie1]

@Dennis Wilson Wow.

[@Bellasie1]

I liked your video, the efficiency of it and the gorgeous views from the window. Therefore, I subscribed already, even though it was only my first time watching a video from your channel. As a former insider, I can confirm to you airlines only cared about profit even before covid, so I can't imagine now! The catering is notoriously limited in North America, and also notoriously bad in any economy class of any airline these days. However, the food you got for breakfast is not appropriate for breakfast. I think at this point, they should really offer to pay for your meal rather than trick people into thinking they serve a meal when they don't.

[@ExpansivenessofLight]

Thank you, I can feel like I am really flying on an airplane. Do you fly just for this KZbin channel?

[@christofheimhilcher9430]

As an Austrian, I often fly Austrian. I totally agree with you about the catering. It was way better before Lufthansa took over full control but on the other hand, Austrian was not profitable back then. The strangest thing I experienced was on a flight to Odessa last year when they didn't serve any food for Covid security reasons. Well, unless you paid for a meal or flew business class. Obviously spending money prevents contagion.

[@cremebrulee4759]

Of course it does. 😑. Makes no sense.

[@aterondennis184]

That's funny about money prevent contagion btw I agree 👍💯

[@semsemeini7905]

They stopped serving food on inter European flights. But they still offer a chicken schnitzel on Austrian Holidays flights which surprised me.

[@tobycarroll2392]

Great Video! As someone who works in aviation, it's a commonly known fact that, on the whole, catering units in the US are behind Europe and Asia on quality, variety and innovation. Catering on shorter flights is often done on the 1st leg in the airline's hub with the outbound and return sectors loaded, so your meal from LHR to VIE was actually prepared and loaded in VIE, giving consistency in quality across Short Haul Networks. Long Haul catering however is at the mercy of the outstation provider and as other viewers point out the menus and provider will likely be the same as Lufthansa whose catering is nothing special on Long Haul routes. As an example BAs catering out of LHR significantly improved when they signed a new contract with Do&Co (coincidentally an Austrian company) however the catering on return sectors is noticeably inferior in terms of ingredients, options and presentation.

[@g__e__o]

I can say that I had one of the most pleasurable flights on Austrain airlines. Being narrowbody or widebody. The last time I flew OS it was a CDG-VIE-BKK route in Business Class. The crew was amazing and the food was also way better than LH or LX.

[@OnBoardHD]

Well, business class is a complete different world :) I'm always talking on the class the majority of us travels: economy class. Glad that you had a great experience :)

[@g__e__o]

@@OnBoardHD thank you for providing FR to us all! Just a quick note: UA and most major airlines arrive at Terminal M for the immigration clearance. I know that LH and NH depart from Terminal 1 (United Terminal).

[@semsemeini7905]

Business is way different than economy.

[@semsemeini7905]

LOL yes in Business Class. We know they have among the best Business Class.

[@erwien58]

You are very critical, aren't you? What do you expect on an economy class flight? Do you think the US airlines serve better food?

[@buzzukfiftythree]

Enjoyable video, many thanks. I'm afraid that, these days, it's less about the quality of experience for passengers (with a few exceptions) and more about maximising profits and dividends for shareholders. We flew British Airways from Gatwick to Faro in Club Europe recently and the food was pretty awful too (service was mediocre also). I'm considerably older than you and can remember having a hot breakfast served on a flight from Gatwick to Manchester back in the 1990s (we were only in the air for about 40 mins). On a flight from Edinburgh to Heathrow (on my birthday) in 1997, I was plied with so much fizzy wine that they pretty much had to roll me off the aircraft at LHR. Catering (and service) has declined significantly in recent years - I used to really enjoy flying, but now much prefer train or ship.

[@OnBoardHD]

I agree with you. However, there are still a couple of airlines that offer good economy-class service in Europe: Air France and KLM. If it wouldn't be for the required airline variety that a channel like this one needs, I wouldn't have any reason to fly the Lufthansa Group airlines...

[@arcenciel2968]

And Aegean...

[@MadeiraAirport]

Really nice report mate, always honest, cheers!

[@georgegkougkoulis2103]

the music you put during the sunset and sunrise really adds value and it creates to me at least goosebumps. I think the best views are during sunset and sunrise and cant understand people who are sleeping

[@TheNumberOneFexafan]

I havent been watching this channel for *SO LONG* But i am subscribed and i will not unsubscribe because your content is amazing! i've been subscribed since Mid-2021

[@uwee4188]

Ladies and gentlemen, shortly we will serve you something what the airline has dubbed as 😂breakfast. If you share the humor of our management, I wish you a good appetite

[@williamnino3425]

Hola no sé si sea bien recibido mi comentario entre sus suscriptores pero me van a disculpar soy un hombre de 64 años en mi país un viejo sin trabajo ni oportunidades por mi edad y sin ningún recurso . Pero me fascinan los aviones e tenido solo la oportunidad de viajar un par de veces dentro de mi país con mucho esfuerzo ya que soy una persona de escasos recursos económicos pocos estudios y además desempleado . Y me encontré su canal de videos de viajes alrededor del mundo que me an gustado muchísimo porque son en español ya que no hablo sino ese idioma le agradezco de corazón porque se que como yo ay muchas personas que no tenemos la misma oportunidad de viajar pero a través de su canal lo hacemos muchas gracias y siga adelante mientras yo pueda seguiré viajando con usted a traves de sus videos un abrazo desde Bogotá Colombia...

[@OnBoardHD]

Muchas gracias, William. Siempre es un placer leer comentarios así. Espero que sigas disfrutando mucho tiempo de estos vídeos y, lo que es más importante, que puedas realizar algún viaje pronto. Que tengas una feliz semana! Espero poder visitar América del Sur en 2023! :)

[@michaelwerner5165]

Thank you for this excellent advert to fly any other airline than LH Group Airlines

[@christelchristely2816]

As an Austrian I am honestly shocked that the service onboard Austrian Airlines is that awful. I am sorry and hope you enjoyed at least Vienna❤️

[@luciasaunders9736]

I fly Austrian Airlines from Toronto to Viene and return for past 20+ years. I do it because it's direct fly and aside of them only Air Canada flies directly to Vienna. I fly it because it's I'm less likely to loose my luggage or don't have to be worried about connecting flight However, that's the only advantage to this choice. If you're flying Economy - it's almost no communication with crew. Flight attendants interact with passengers super minimally which creates strange atmosphere..Food used to be quite good but for past 5 years it's nothing what Austrian cousine has to offer outside of plane. ( Austrian food is supper yummy!). I don't know what happened but as I already mentioned - if it wouldn't be the only other option of direct flight from Toronto to Vienna aside of AC, I wouldn't bother. Their pricing on this route is also quite high and even though AC is known for being expensive option for flying, Austrian Airlines managed to beat them!

[@donaldknowles9640]

Because this are Austrian Airlines I hope that the coffee are good and the pastries are good

[@adhoc9647]

@TNTInformer 😂

[@derkritischebeobachter8841]

@TNTInformer Können Sie gerne haben, wenn Sie Business oder Premium Ecco buchen. Wer Ecco bucht, kann kein Luxusservice erwarten.

[@asageorge9288]

LOT Polish and SAS offer a European breakfast to economy passengers with cold cuts,cheese,yogurt,etc.

[@Sumiin_benji_glooscap]

Back with the old but powerful boeing 777.

[@OnBoardHD]

Really old, 23 years this one exactly :D

[@ag6371]

It changes between 777 and 767

[@bigant2019]

I flew this exact same route this past May. It was super hot in the plane and the service was really bad. Love your videos btw!

[@OnBoardHD]

Thanks so much! :)

[@kavala3345]

I LOVE YOUR TRIPS!🤩from greece🇬🇷

[@OnBoardHD]

thanks mate :)

[@christopherhennessey8991]

The Boeing 777 is amazing plane.Have flown in it numerous times.

[@shahidmuhammad3824]

This is the only trip videos channel I watch

[@OnBoardHD]

Glad to read that, Shahid, but I can really recommend you other channels here on KZbin. I really like the content of Simply Aviation, Josh Cahill, Paul Lucas, Noel Phillps, Jeb Brooks... They all make the same type of content but each one with their own style. :)

[@alfredturnowsky2546]

August 2023 Austrian A320 Berlin - Wien. Service one cup of Water and one piece of Chocolade. To sit on the aircrafts garden chair, cost 14€ extra. Never ever!

[@anthonywarrener1881]

Thank you for a great video. I agree with all that you say. The Lufthansa Group appear to be continuing the Covid era on board service, which is now ridiculous, especially for a flight of 9 hours ! Sadly there is not a single European airline who can match the on board service of Emirates. They continue to set the standards !

[@Palmstreet-u7x]

i flew Swiss air last month to South Africa, wow wow what a trip,but the breakfast,if one can call it breakfast, a dried-out bun, smaller than a tennis all, small piece of cheese, small cream cheese and a juice, Lufthansa i dont fly as thy are expensive for the same trip to Johannesburg South Africa and food is not much better

[@dadcelo]

Every US airline now beats (quite handedly) LH group’s catering.

[@OnBoardHD]

All the onboard services on the Lufthansa Group airlines is declining every year... if it wouldn't be because I want to have good variery of airlines on the channel, I wouldn't be flying with them... there's no reason to choose them before Air France or KLM (if you want European airlines) or Emirates, Qatar...

[@rais1953]

I think Turkish matches them but perhaps you weren't thinking of them as European. :)

[@miniman3614]

I always enjoy the trips you take!😉 Are you thinking of going to other cities-countries that you haven't been to? Such as Australia (Sydney, Melbourne), Brazil (Sao Paulo, Rio de Janeiro), Singapore, etc.

[@OnBoardHD]

I'm about to book flights to Singapore, Bangkok, Mumbai and Delhi. :) Thanks!

[@oidgiasinger]

I agree. The Service in the Eco is still a desaster. I hope they change the service back to a good standart. Austrian in particular has always been praised for its service.

[@tanaji613]

I'm Indian, I'm Living In Mumbai. I Like Your Videos.

[@violinhunter2]

It felt as though I were on the flight. Vielen dank!

[@Just_Lollo09]

Ohhh yesss flight to Vienna Is top😜♥️

[@OnBoardHD]

Starting very soon! :))

[@Just_Lollo09]

@@OnBoardHD Ryanair Is ready🤔🤔🤔🤔♥️

[@ZRHTrainspotter]

what do you expect from the lufthansa group? never had a good experience with any of the LH group airlines i have flown.

[@OnBoardHD]

Well, to be honest I was expecting more... now I guess I got used to not expect anything... =/

[@jmaxim917]

I rather enjoy your videos because they are always positive and informative. This one not so much. However, your criticisms were understandable. Been to Vienna once and I rather liked it. One of my fav city in Europe.

[@OnBoardHD]

Well, in this case, I couldn't make it in any other way. This was too much and I tried to do it on the most constructive way... Glad that you've enjoyed it :)

[@jmaxim917]

@@OnBoardHD Totally understand.

[@linesided]

I don't know what you're complaining about - the onboard service came with the prerequisite turbulence which renders taste to a lower domain of sensation :)

[@nornje]

The dinner seems OK, but I agree on your critique of the breakfast. This is very bad indeed, no excuse for that.

[@nichtLuiz]

I flew with Austrian a few weeks ago from Vienna to Los Angeles and the catering was amazing the breackfast was giant I think you just have bad luch

[@pockets3956]

Thanks for the video! You are right, that meal service is night and day. It makes no sense. One thing you said at the beginning was there was no great food options in the food court, but at 1:35 I saw Tortas by Rick Bayless, and that place has some real higher end delicious sandwiches offered. Check them out next time and you will be surprised!

[@papavictorromeo5079]

The safety video voice is definitely Arnold Schwarzenegger:-)

[@shaunpierce4174]

15:28 that is one of my favourite things about flying, spotting another plane wizzing past you below in the opposite direction.

[@OnBoardHD]

It's a nice one, yeah :)

[@grovergrandle3018]

I took austrian air in 2011,I remember they had meal service that was pretty good

[@Falcon-Aviation]

I haven't been on any Lufthansa Group longhaul flight since Covid, but the catering is truely a shame. There are a handful of other airlines in Europe who can provide better service, even for a more reasonable price... Nevertheless, the arrival looked amazing! :D

[@simonufer5173]

Very nice views from the sunset. Yes, of course is the service not good in the LH group. The breakfast service was extremely bad. I think they should change something.... Hopefully they will do it.

[@OnBoardHD]

Thanks so much, Simon!! Glad that you've enjoyed this one :)

[@majlo4430]

I was flying Austrian in 2019 from VIE to LAX and I remember that pasta was inedible, and I regretted not choosing chicken I understand there was no choice here? Maybe it's just they don't know how to make pasta in better way?;) For breakfast there should be at least a better sandwich and if necessary a muffin, maybe some yoghurt? Great TR!!

[@OnBoardHD]

Thanks! Well, this is the level of the Lufthansa Group catering in 2023... don't expect anything fancy at all... Sadly, expect the worst and you won't be disappointed.

[@TheVaughan5]

I love the part about “ don’t expect any high quality food in this area”. That seems to sum up most airports in the U.S. except for a First class lounge and that’s not guaranteed either. Food in economy is bad on many airlines however the so-called breakfast you had was a joke, absolutely unacceptable. Flying these days in economy long haul is no fun , so I spend the extra and go business. I’m lucky that I can get a very good deal from where I am because I know the U.S.-Europe route is ridiculously expensive.

[@OnBoardHD]

It's something that I've seen in the majority of US airports. Food quality is not the best, but particularly in this terminal of Chicago, everything was just "fast food". In 2023 we'll try Delta One class, hopefully that one will be much better! :D

[@TheVaughan5]

@@OnBoardHD I’ll watch out for it. Tried Delta P.E. long haul a few years back, total waste of the extra money. Seat was only slightly larger than Economy and food/service appalling. I’ve heard they’ve improved since then.

[@airplanesforlife1260]

I agree, I have flown many good airlines from american cities and often the experience was destroyed by the catering.

[@Palmstreet-u7x]

then dont fly SWiss Air, flew on them last month to South Africa, wow wow the breakfast is bad, cant believe how bad it is

[@matthewhunter8235]

@@OnBoardHD can you please upload on a Sunday

[@zerberus500]

Impressive views on approach (FOG!)😎👍

[@arthurshelby206]

Wow i flew Austrian back in 2019/2020 and i was pretty satisfied with their service, but what im seeing now is a shocker, and im about to fly Chicago - Vienna in a few months.

[@OnBoardHD]

It's a disgrace how the Lufthansa Group airlines have destroyed the amazing service they had... =(

[@bencalhoun8216]

Flew on that same plane (OE-LPB) last August also from Chicago to Vienna at gate M25 and also sat in 32A! This is a very relatable video for me :-)

[@OnBoardHD]

haha Hope it brought you some nice memories from your trip :)

[@foodlover2236]

Just came across your channel Loved the video quality and attention to detail ( what equipment do you use ?) Agree 100% with your dinning service assessment. It’s really sad most European airlines are careless about this Flew LH biz class recently and they had run out of meal choices right at the beginning !!

[@bydgoski1308]

When will be 787 LOT tripreport?

[@OnBoardHD]

For I dont have it planned. Lets see in 2023 :)

[@bydgoski1308]

@@OnBoardHD Ok. Austrian Airlines tripreport is also good :)

[@allaboutaviation787]

Great Trip Report, keep up the good work :)

[@OnBoardHD]

Thanks so much! :)

[@AviationFin]

Good job 👍

[@AirportPlaneSpotting]

I love sunset flights!

[@OnBoardHD]

Glad that you've enjoyed it! :)

[@harrisoneps]

Lufthansa continues to treat Austrian like an unloved stepchild…old aircraft, subpar onboard catering, uncomfortable seats, and very limited long-haul destinations. I wish Austrian could take a better example from Finnair or Swiss.

[@OnBoardHD]

Swiss is not anymore a good example in my opinion. You can feel already in their service the "Lufthansa Group effect". The service is declining as well. Finnair is definitely a good one. Even with all the difficulties they have,. they still try offer a really good service in economy.

[@semsemeini7905]

Flew Austrian this summer through Schwechat airport. It was a mess. I was also yelled at by a ground agent for asking her a question! LOL.

[@OnBoardHD]

Wow! That's the next level... =/

[@leonardnyc12]

I have flown 3 times round trip from NYC (Newark and JFK) to Vienna in the past 2 years in Economy on Austrian. Had the same exact experience with the food and the service. They served the same food on all 6 flights - pasta with vegetables and mushrooms. Good, but one choice and nothing else. And always the same muffin for breakfast. Prior to a few months ago, they also required the NK95/KF94 mask unlike any other airline, which made flying even less enjoyable (try sleeping in that thing). The only thing that made this experience acceptable for me was the city of Vienna which is just amazing in every day and this is the only airline that flies direct from the NYC area to Vienna. But it is remarkable how less luxurious, if one can use that word, flying in the Austrian economy cabin, has become. They have always been know for great food. Now it's just bland. Sad.

[@JBG1968]

I just recently booked a flight on Austrian from the US to Vienna . They seem to be the ONLY airline that flies direct from the US to Vienna

[@Jordan_Aviation196]

Nice trip report - could you possibly fly with Flybe again since they have restarted operations

[@OnBoardHD]

It's not on the plans for now... lets see in 2023 :)

[@nimsay2538]

@@OnBoardHD Yes I would love to see this! 😀✈

[@Jordan_Aviation196]

@@OnBoardHD ok

[@linesided]

2nd comment - that vintage Austrian breakfast looked amazing! I would pay 20 euros now for it no question. In fact, recently, on an Air Canada flight from Winnipeg to Montreal I discovered it is possible to buy a business class meal in economy. So I did. It was not the greatest (but I knew this already) - however it was hot and tasty enough and a lot better than the garbage they were selling as food, which was the alternative. I think airlines underestimate how much people appreciate good food. Get your game sorted out already! Even in business class since covid is absolutely shameful food which is not worth the plate it is "served" on. I would pay extra for a good meal on a plane - and I'm sure not the only one.

[@Steve-xf4uv]

Great flight, nice plane. Too bad about the food. A muffin for breakfast ?!? Good reporting, I like the details of what is happening with the plane.

[@OnBoardHD]

Thanks! Glad that you've enjoyed it :)

[@CAM-dp9nw]

Great Video!

[@OnBoardHD]

Thanks! :)

[@rushi1178]

Beutiful journey superb view s fog enjoy brother

[@OnBoardHD]

Thanks so much! :)

[@BBS7523]

Extremely sorry for not being a member. I will hopefully become your senior captain member again by next month

[@OnBoardHD]

No worries! Thanks so much for the support ;)

[@lencrites7044]

A great flight! I know the crew did their best!

[@OnBoardHD]

Thanks so much, Len! Have a great week!

[@akis77]

All your breakfast examples were of pre-ordered breakfasts. Did you pre order this time? If not then you shouldnt put these examples.

[@OnBoardHD]

Austrian cancelled all the pre-ordered food. There's no option to do it.

[@jorgeantoniogamarram]

I flew Cancun to Vienna 2 months ago on Austrian on a 777 and service was completely different, there was a pre dinner snack and drink service, dinner was really nice and they served all the warm bread you wanted, we got snacks and sandwiches all the flight and breakfast was a warm meal with eggs and sausage, it was amazing for a 10 hour flight.Where I was disappointed was on the 12 hour Air France a350 flight from Paris to Lima back home, food was terrible (fish for lunch and a disgusting snack box for pre landing), so you can see there are worse things than Austrian

[@azamyahmad]

As always beautiful trip report and I really loved and enjoyed watching your new uploading.. credit to you Sir doing an excellent great job.. keep rocking my friend and enjoy your weekend.. stay safe take care.. Redgs Mtl Cdn..

[@OnBoardHD]

Thanks so much, Azamy :) Have a great week!

[@derisleybrittain]

Excellent quality 🥇🥇🥇🥇🥇🥂🥂🥂🥂🥂🍾🍾🍾🍾🍾🍾

[@rais1953]

I thought the meal service was barely adequate until I saw that "breakfast." That was no breakfast. A long flight requires proper meals at least. This is the kind of mini snack served on a two hour domestic flight. What were they thinking?

[@rudivandoornegat2371]

Another lucky event to see the other plane in the air.

[@rudivandoornegat2371]

And two times

[@OnBoardHD]

Yeah! haha Have a great week, Rudi :)

[@Sabeer_Sainudheen.]

Dude your all videos seat number same i mean wing side how did you get did you book ticket online 🇦🇪🤔🤔

[@OnBoardHD]

I always pay for seat selection.

[@camilo66995]

On my opinion the service on board was excellent.

[@InTeCredo]

Thanks for the hard-coded subtitles in English and Spanish! That does help with practising Spanish! ¡Muchas Gracias!

[@sb6181]

Thanks for the sharing. The food looks cheap and lazy for an airline which advertises itself as offering “fine food”. But I also think passengers have more power than they think - do not fly Austrian economy class if this is the service they offer on a 9hr flight and always tell the airline that their service onboard did not meet your expectations.

[@OnBoardHD]

Thanks mate! Glad that you've enjoyed it! :) "The charming way to fly" they say hehe You will be completely charmed by their service, thsat for sure hahaha

[@der.spanische]

Hello! I love your videos. Could you take a plane from any Spanish city to any Canary Island to value national airlines such as Vueling, Iberia, Aireuropa? a greeting

[@OnBoardHD]

Thanks. You have several flights to/from the Canary Islands on this channel. Here you have a playlist with 49 of them: kzbin.info/www/bejne/fpfad6hsqbJqsNk

[@garyausten5939]

I'll be taking Austrian (code-share with United) on the same route but a different flight (? - it's a UA #) in May when I end up in Jordan and Egypt for vacation. I was originally booked on Qatar, but the tour company found a scheduling discrepancy. Taking Lufthansa back home (STL)

[@sabinelandau2330]

Did you actually weigh the muffin??? 🤣🤣🤣 Very good video, loved it.

[@OnBoardHD]

You have the weight on the plastic 😏

[@sabinelandau2330]

@@OnBoardHD lol

[@gersontill9473]

Great report, thanks for explaining "radiation fog". The breakfast is a disgrace!

[@OnBoardHD]

You're welcome. Glad that you found it interesting :)

[@gersontill9473]

@@OnBoardHD great videos, keep going

[@Mavicode]

C’mon it doesn’t look that bad! With light fares at 200$ to cross the Atlantic what do u expect? Caviar service?

[@ea6398]

I think the service on board is great ! If you fly Qantas you only get one tray with pasta that all! No salat no anything extra !

[@OnBoardHD]

Well, not because in another airline the service is worst makes this one good ;)

[@sylviahuetter9380]

Super Flug, aber das Frühstück ist eine Frechheit ! Sonst wird Do & Co immer so gelobt ! Echt komisch. LG aus Wien Sylvia

[@ericinzesky1077]

great video, as usual, thanks a lot ! This approach with the fog is ethereal !! 🙂

[@OnBoardHD]

Thanks so much, Eric!! The approach was really nice. Different. I enjoyed it :)

[@clarus79]

When PANAM went bankrupt in 1991, their 21 years old Boeing 747-100 fleet looked very old inside and outside. This 23 years old Triple Seven looks very new inside and outside 🙂

[@eyeglasslady9266]

I don’t consider your discussion about the service to be inappropriate. Your are doing a trip report including critiques. That said, the pandemic has given companies and employees an excuse to not do their jobs. PS I enjoy all your information about various details including geography. Best!

[@OnBoardHD]

Thanks for your words :) Glad that you find these Trip Reports interesting!

[@alyonapetrova694]

It’s CRIMINAL to have 10 across(3-4-3) seating in Economy!

[@briandobson9272]

you are right the food was rubish,,,,,,, great views of the sunset. brian d.

[@OnBoardHD]

Thanks Brian :)

[@EinkOLED]

The 777 is one my favourite wide bodied aircraft which has flown me to many continents around the world. It's such a well built powerful aircraft.. But can be difficult to sleep in when seated in the aft due to exhaust rumble from those giant engines. Thanks again for another great trip report. A better alternative to other trip reports that insist on using awful cameras.

[@OnBoardHD]

Thanks so much for the positive feedback, Jim! Glad that you've enjoyed this Trip Report! :)

[@Benutzername123]

Personally i perceive the noise level despite if quite a lot of opposite perceptions as considerably pleasant.

[@lukim1388]

When looking at the breakfast service I can totally understand your opinion because that muffin is everything else but not a breakfast. On my LAX-VIE flight in September 2022 Austrian has performed far better! What I also want to mention is their outstanding food quality on flights departing from Vienna. Don't say that LH Group offers bad catering in general as both Swiss and Austrian usually offer great onboard catering in all classes. US catering will always be below average.

[@OnBoardHD]

I'm really wondering if the service when flying Austrian FROM Vienna is much better as you and others told me in the comments. I will try to book something on the Boeing 767 and give it a try... I'm sorry to tell you that SWISS is starting to follow a similar path as Austrian... one month ago on my flight from JFK to ZRH they gave me the exact same "breakfast" as in this flight.

[@lukim1388]

@@OnBoardHD I'm sorry to hear you had a bad experience with Swiss as well...there must have been some big changes in the catering system between my last Swiss A330 flight and yours. On my LX flight from Miami to Zürich there was a great breakfast service an hour before landing.

[@christofheimhilcher9430]

Two months ago I flew to Newark and back. Same meal on both flights.

[@russelladams2000]

I would like to talk to the person who sat beside you. I would probably learn a lot about your behavior.

[@SS-ku3bm]

I just flew Austrian Airlines yesterday. Service was great!

[@timbacchus]

Just amazing how many people they can put on a plane now days.

[@OnBoardHD]

Well, that number didn't change a lot in the last years... the problem is the onboard service in my opinion.

[@Anyone553]

At least you got decent meals. You should see what Avianca serves a dried small bland sandwich for dinner and breakfast with water..

[@ncarnaiz]

Hello? Breakfast? Is that you? Haha haha... Seriously, that's a bad joke. They can't call that breakfast. That's a good way to make money. Thanks for sharing your thoughts

[@OnBoardHD]

I agree with you. I can't find the proper word to describe this service... =/

[@CARLOSSNFOOD]

Buen video

[@OnBoardHD]

Muchas gracias :)

[@countryballspopolsku122]

That was a really hard landing

[@OnBoardHD]

Definitiely not a soft one haha

[@LocNguyen-pw4kl]

Very nice flight.! I wish you a Merry Christmas 2022 with good health, successful and development. ( Dec 10. 2022 Loc ). And happy your New Year 2023 Boeing co.

[@OnBoardHD]

Thanks, Loc! Same to you! :)

[@LocNguyen-pw4kl]

Well..! Thanks.

[@isaacflyaway]

Sad to see the Economy Class service onboard Lufthansa group airlines declining. Offering only one option for a hot meal and a small cold breakfast is a huge no no for a long haul flight. I truly hope that SWISS wouldn't reach the same state of decline in their service as well :/

[@OnBoardHD]

I'm sorry to inform you that SWISS is following exactly the same path. For now they offer 2 options for the warm meal and the food in general has bettter quality... but looks like the tendency is the same as in Austrian. Glad that you've enjoyed the video :)

[@RL69231]

That Southwest Airlines is not a 737-800W, that's a 737-700 originally delivered to SWA in 2004.

[@babaji1947]

well, what do you expect flying economy?? A five course dinner?

[@OnBoardHD]

I expect a minimum of quality, which was not here, at all.

[@Italycountryball2006]

can you do ITA a350 please

[@uncleron9481]

I agree. The food service was awful. Worst I have ever seen. The breakfast was insulting. I will not ever fly Austrian or Lufthansa Group just because of this vid.

[@uncleron9481]

@I Love Aviation You think?

[@OnBoardHD]

Sadly, there's no reason to choose any Lufthansa Group airline ahead of the AirFranceKLM one...

[@BelzDJ]

Even as German I totally agree with you, that the Lufthansa Group offers the poorest service of all airlines that I know, it´s a shame but it´s the reason, that Lufthansa may not call themselves "5 Star Airline". I always look for other airlines, Lufthansa Group has turned into a No Go Group.

[@tomiszati9479]

Flying out of Austria, you get sooo much better food!!

[@OnBoardHD]

Thanks for the info. That's good to know.

[@petardjordjevic3228]

I successfully avoid LH Group since 2018. It is hard when living in Frankfurt.

[@bernhardwieser9433]

The meal changes were made for the entire Lufthansa Group, means Lufthansa, Austrian and Swiss. They all got rid of a hot meal pre arrival. Instead you now get a "worthy sandwich" for day flights or a breakfast item for flights arriving in the morning. This only applies to long-haul flights. Short- and medium haul flights are completely buy onboard. There is only water inclusive. everything else is for purchase. There is also no meal choice for the main course of the main meal anymore. Lots of customers are unhappy with the changes Lufthansa (Group) made. Especially as they sell their product as a premium product.

[@LMTDDS]

who's the girl with the ponytail at 20:39?

[@Manry65]

Siento pena lo de ese viaje. La unica aerolinea que viajé a Europa fue KLM, su atención fue de primera. Ya que la duración entre la Ciudad de Panamá y Amsterdam fue de 11 horas. Saludos desde la Ciudad de Panamá. Luis

[@OnBoardHD]

Sin duda las aerolíneas del Grupo AirFrance-KLM están a años luz de las del Grupo Lufthansa. No hay comparación posible. PD: estuve en Panamá de vacaciones hace unos meses y me gustó mucho. Tanto la parte del Canal (estuvimos en Aguasclaras, como la ciudad antigua de Panama City :).

[@Manry65]

@@OnBoardHD Me alegro que hayas gustado en mi pais, ese AguasClaras es de recien construido y queda lejos de la Ciudad de Panamá. Recuerde Panamá es tu casa. Mil saludos desde la Ciudad de Panamá. Luis.

[@bolivarlucho]

Definitivamente, esa cena de pasta, no dan ni ganas de comerlo. Conclusión: llevar su propia comida jejeje

[@OnBoardHD]

El problema es que no debería ser así. Cuando compras estos billetes te los venden diciendo que se ofrece cena completa a bordo, es decir, que no tienes que gastar más dinero que el gran costo del billete... lo que no dicen es la pésima calidad que te vas a encontrar...

[@markmitchell2658]

We were going to fly to Thailand 🇹🇭 on this outfit before my travel agent say no . Extremely old planes and poor service. Seems lufthansa sends there crap planes to them