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Michael's Maker Place is a brand new Handmade Platform, still in BETA. There will be glitches and issues. It is totally normal for such a new platform.
Watch this video for what to do if you run into a glitch or question.
I am showing you the help page, but it doesn't cover everything really thoroughly.
Michael's Maker Place support email:
makerplacesellers@michaels.com
Support page:
www.michaels.c...