Twilio Launches AI Tools to Broaden Customer Data Offerings

[@deeplearningpartnership]

Cool.

[@akrooma]

Your company provides some crappy support Mr. Jeff

[@acalytica]

I disagree with Twilio guy, LLMs dont reason. They don't have an understanding, all they do is do pattern recognition at scale and be able to probabilistically predict the next word so there is coherence in their text. Causal inference will help models reason but not right now.