Undercover CEO Gives a Lesson To An Ageist and Disrespectful Manager

In this eye-opening video, witness how an undercover CEO addresses ageism and disrespect in the workplace. Disguised as a regular employee, the CEO encounters a manager who treats older employees poorly and behaves disrespectfully towards others. Watch as the CEO takes a stand and delivers a powerful lesson on respect and equality.
This compelling story underscores the importance of maintaining a respectful and inclusive work environment. See how leadership can make a difference by confronting and correcting inappropriate behavior.
#workplace #lifelesson #ceo
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[@huntermcelveen6094]

She's been reduced to begging for a job by someone who feels privileged and superior. This happens more than we're willing to admit.

[@captainkeyboard1007]

Anyone who denies that your comment is true as we know that stuff happens in life, one must have been seeing through blurred lines.

[@IngeDemmendaal]

That guy is a walking contradiction. Rejecting the candidate employee for being too old for their target group, then being condescending toward the young client, presuming she's not affluent enough for their product. Bye Louis

[@rnordquest]

Years ago my wife and I were told to leave a NY men’s clothing store because it didn’t appear we could afford anything there. We were there on vacation and I wasn’t wearing the clothes I normally did at my job as an aeronautical engineer. Their loss.

[@MaryWehmeier]

You should and could sue them.

[@captainkeyboard1007]

Also, make it their grief and woe.

[@UnkleRaymon]

Most people that work in high end stores usually can't afford what the stores are selling.

[@christopherbullens5494]

Wow. That’s. Age discrimination. For sure

[@vw1649]

Exactly...

[@carlainyonga7009]

Yeah, he should be sacked permanently!

[@tetyanakapustina5289]

At least it’s honest. I’m 46yo and I get - oh, you are overqualified or you may find this job not challenging enough, when in reality I’m just not an eye candy😢

[@bethanyhanna9464]

It's always been alive and well. They just can't tell people such things directly like this skit. They tell you you're "overqualified", if they bother to give you an excuse at all. Usually they just don't call you back, or tell you they went another direction. To admit this outright opens them to a discrimination lawsuit. But they couldn't send the moral life lesson the video intends without being blunt about it.

[@queenbee3828]

I LOVE this actress the ceo! She’s beautiful, ALWAYS brings reality into her roles, her elocution is beautiful! Great video!

[@captainkeyboard1007]

Her ways are elegant to a "T!" I love her style!

[@christianbenn316]

& she turned the tables on him

[@captainkeyboard1007]

@@christianbenn316 This lady has the perfect methods to solve the problems of an angry man and I would prefer to use them when dealing with angry people.

[@1tommyday]

Isnt just rude. Him actually saying the words is illegal. Sue them.

[@runcaz7802]

You're right, except that these are actors and actresses, and good ones!

[@gailweatherall1215]

What a fool - how stupid can he be. This woman is incredible.

[@suziperret468]

Under cover? Who is filming? But regardless, the CEO makes a great point!

[@jeannieterrell6061]

He's the manager he could be recording it himself..

[@EdgardoGonzalez-kp7fe]

This guy is so rude

[@bluemoonph1514]

Haha... i agree

[@captainkeyboard1007]

That is a real Louis for you.😀

[@carlainyonga7009]

I would have hired her regardless. Very rude and childish manager. Age doesn't define our abilities.

[@edwardtdm123]

Louis was extremely rude.

[@Cynthia-ht8ld]

That's pure age discrimination!

[@karenstafford724]

I totally agree with you.

[@escormillos]

its pure racist

[@suepost9026]

There is discrimination on all aspects of life. So what's new. But I will say, some that cry discrimination are not discriminated against . They just didn't get their way. It's so easy to say " discrimination "

[@lhzook]

Plus he called her honey!

[@RubyVideoFan]

Tell the young salesperson to call this person and he calls the CEO and her cellphone rings.😊

[@FARAFINA221972]

Excellent. Sometimes managers in some companies are being pressured to age discriminate.But in this specific case in this movie, he was extremely rude and stubborn, not open -minded enough.

[@Melissa-JC]

It’s actually true that some places are more likely to hire a younger inexperienced person over an older experienced person. I watched a tv program (I think it was 20/20) years ago where they secretly taped interviews and younger people were hired over older ones. There is age discrimination at many places.

[@lynnestainer5538]

Ain't that the truth.

[@beckygarza9348]

Compass Connections is one place that does this. If your over 45+ they will DO ANYTHING to push you out.

[@corianne2099]

Yeah but people are not just hired based on experience...its whether or not they will fit in with their customers and the staff they have already, but yes this guy was out of line

[@Wham_Yogs_Wake_Me_Up]

My sister got hired somewhere For all I know they may have turned down older people

[@Patricia_Stewart337]

I was interviewing with job experience….. ACE was looking in a creepy sexist way, for a young cute saleswoman instead!

[@debbieschultz9768]

He’s not only breaking the law he’s admitting to breaking the law!!!

[@denisemcdougal6445]

He said “ I’m getting tired of this ( speaking with her)

[@LeeJillian]

This young actor is sooo GOOD at playing the villain-ANY villain!😂 I've come to DESPISE the poor kid!😂

[@colleengaskill2792]

That’s a compliment

[@chazlack2514]

Thanks? lol

[@juliairwin5074]

Are her glasses upside down?

[@KBAFourthtime]

(laughs at Lewis's fair termination) What's more unfair? Getting fired, or discriminating against any potential customer or employee and expecting to get off the hook?

[@adamnewman-4245]

That's the thing about starting a company. After a certain point you're to old to start over at the bottom.

[@josephreed5155]

Dramatic story telling is not an undercover CEO story.

[@ashlam7824]

It is the quality of actions of one which shows how much capability he or she has!

[@eugenelau3927]

Jane was being age-shamed by the rude , disrespectful manager who was judging her by skin color and look. He doesn't even read the dossier about her, she might be an Undercover boss!!! Shooting down her ideas based off her age is too shocking, she can relate with both young and old. Her passion is still aflame, he will be fired really soon!!! Supermission Squad, you need to be kind and compassion even when interviewing!!! Get ready for your sacking, Louis, you made a big blunder!!!!

[@whatyousay9816]

Although I agree with you, I don't feel it was a blunder. He SHOWED his true colors.

[@julians9070]

The Manager showed his true. colours and proved he has no empathy and no professionalism, especially as an interviewer.

[@JGLy22086]

Is this real ? I doubt it.

[@ritchierich7757]

Got to bring up race huh. Typical

[@emdxemdx]

Experience is worth nothing. Companies want young people who will not call out their bullshit like old, experienced people will do.

[@beckyshell4649]

Exactly, I worked at Walmart for many years. They used to have department managers that worked 7-4 Monday-Friday with holidays off. They eventually got rid of the old wood and the new managers work weekends ,holidays and nights. The new people have no experience ,and are pulled to work all over the store never allowed to complete a task.

[@MrCem1016]

So true! I work in HR for fortune 100 Company & have more experience than anyone in my office. Yet they’d rather hire from outside the company or make a lateral promotion for someone with no actual HR experience. They launched a Customer Satisfaction Survey which is being increasingly used as a performance tool. It is wrought with validity issues & application errors, yet despite feedback, they march forward without a care. The data is skewed due to employees manipulating their work to obtain positive feedbacks.

[@liltee-tl6ur]

Get rid of the background noise

[@denisemcdougal6445]

Someone will be needing a new resume very soon 😮😂😂😂

[@colleengaskill2792]

It’s hard to grow older and realize that your worth is diminishing.

[@suepost9026]

As a 71 year old woman, I don't look at it as my worth is diminishing. You have to accept the fact that growing older ,there are some places in different jobs that you just aren't a fit for. The word worth means something different at 25. Than it does when you are my age. I feel I have a lot of worth with my family , I am very active , and wiser now then ever before. You also have different interests and goals. I am taken more seriously. I'm really just happy I am getting the chance to grow older .

[@stanwolenski9541]

@@suepost9026You are correct, over time my roll changed from being a worker to the one people would go to to solve difficult problems or what to do or not to do on a specific job. Guys realized I had experience because I made mistakes, actually more than most. Getting older is more fun. BTW I’m 76.

[@captainkeyboard1007]

If anyone disagrees with your comment, one is seeing through blurred lines.

[@captainkeyboard1007]

The undercover chief executive officer has an adorable and glamorous face. She would be appropriate for any decent business. The interviewer is only depriving his own business for improvement.

[@izzydannii9078]

Doesn't he know his company's CEO? 😂

[@claireslaughter9569]

Wow this goes on and on

[@calebllewellyn461]

Cast: Mignon Farmani, Chaz Lack, Sarah Hannaford

[@marydunn8513]

That CEO should pick up on this woman’s ability to communicate. “You need to leave now” is code for I’m outclassed and can’t keep up with your reasoning.

[@sparky3869]

The person playing Jane Everett is a great actor. I want to see more of her;

[@luiz4200]

I find it ironic to be watching this video in the same day I watched one portraying that guy as someone who helped the MC and portrayed that customer as a racist Karen.

[@johnmoore8016]

That lady CEO has it in one very small sock, I love the way she handled the guy and the girl got the job. good point in the video clip. (Mississippi gulf Coast, USA).

[@user-os3lw1tx2o]

Don’t ever underestimate experience.

[@shiralleehaggart72]

Got to laugh at the grovelling apologies when he got caught out. Maybe Lewis should change his attitude.

[@satoamoy]

This exists in the cruise industry.

[@captainkeyboard1007]

Jane was 100% right with every sentence she spoke and Louis had the gall and audacity to call her "Honey." His remark should be considered a speech of sexual harassment.

[@lindatowery6569]

CEO how did you know that ladies name was Lilly. She didnt tell you her name.

[@AbigailGerlach-zt1sh]

The interviewer is about as believable as chocolate sour cream.

[@BahamaWynters]

It's spot on. How dreary it is to have to repeat this lesson over and over again. Apparently you learned it all the first time. Congratulations on being an astute reader of human nature.

[@alanstrong55]

Louis lost big time. Ouch that hurts.😢😢

[@raykhan9194]

This is Dharr Mann mentality

[@bobbyprince2573]

She is awesome!!!

[@marjorieg2076]

I’m trying to figure out whether it does help having managers, owners etc.

[@irileyxmusic]

How tf do u run a store and not recognize the ceo of the brand💀

[@suepost9026]

Very easy. My son ran a company and didn't know the CEO.

[@maxineb9598]

I lived in a flat in Sydney, Australia and never saw the neighbour's in 6 months.

[@samueldotson2809]

@@maxineb9598I lived in my house for 9 years and still don’t know my neighbors

[@BahamaWynters]

@@maxineb9598 Did they sign your cheques so you could pay your rent/mortgage, car notes, buy your groceries?

[@AdmirDemondo]

That guy looks so much like Stevie T the KZbinr

[@charlessanders1342]

Age Discrimination Lawsuit in incoming on an actual scenario like that. As soon as he said AGE he screwed up.

[@Kultakutrim]

Just a side note, having a youthful demographic as clients is a strategy created by the CEO. A job interview is not really the time or place to change company demographics and strategy - the hiring manager can only express the information he's provided by the CEO and that't it. That said, it doesn't mean that this woman, either as position of a CEO or sales person in the stores is unable to understand fashion and understand the trends that young people like. Most companies like their sales people to wear the clothes from the brand and to have an interesting style, thats not a age factor at all. It's just that these plots for these videos are either always the same or incredibly illogical. I guess most viewers don't care and I watch these too as lighthearted entertainment. Just wanted to share.

[@Ken4Pyro]

A perfect example of someone who believes that by the virtue of the position, and nothing more than that, they know everything necessary to know in their company.

[@dawnyoung9231]

And it’s still happening

[@Animeguy300]

Great life lesson

[@DoctorBillTheRadioMan]

The store looked like a Thrift Shop.

[@SanDiegoRT]

This can’t be real life. What manager would know the CEO of his company. Plus, he’d opening up the company to a major lawsuit in the real world.

[@BahamaWynters]

This scenario showed a very common thread of retail and other areas of employment. This script and actors brought to the forefront this manager's obstinate, racist and arrogant nature. Clearly, he does not care about any legal ramifications because he fully believes he is immune from criticism due to the day-time power he wields. Though this horrific behavior may not have directly happened to you, please do not believe it has not happened to a multitude of job applicants or shoppers. Also, during my 50+ years of employment, the key corporate chains of command were common knowledge among staff.

[@JacquelynJohnson-jh7nv]

She reads, rather than reacting...

[@larryr.6115]

She's borderline begging.

[@temitopeej8407]

Trying to make him walk it back.

[@matildasambu6335]

The guy is so prejudiced !

[@only257]

great 😊

[@denisemcdougal6445]

The guy who is hiring is a horrible

[@debbiejeffries3256]

On n on n on!😅

[@user-uy5qe9yn9j]

Undercover bosses must see what their workers do they put everything in their work that can be successful

[@suepitcher8022]

Get new material. Please

[@supermariobrosadventures2006]

Fr

[@Addison8175]

Yep.

[@dalewoodhams8364]

Did they not notice the camera men, 😂

[@samshort365]

Where I live such a discourse is actually illegal. That gives politicians a tingling sensation for having addressed the problem of ageism, which no one believes (not even them). Instead, the AI algorithms have taken the need to have these interviews at all and discrimination runs rampant and unchecked.

[@catherinewhitman8333]

HOPEFULLY THIS CEO LEARNED A LESSON TOO......THIS HAPPENS MORE THAN YOU THINK!!! GREAT EXPERIENCE IS HARD TO FIND NOWADAYS... ESPECIALLY WITH ALL THE DEGREES YOU NEED TO GET A CAREER...ITS RIDICULOUS!!!

[@Addison8175]

Losing ideas huh!? Read the comments

[@wilsonpatterson]

I love this.

[@laurascrimgeour2330]

These types of videos are getting old and fast. It’s the same thing over and over x

[@BahamaWynters]

Perhaps because it happens over and over again. I've never seen this site before.

[@tamekastrother1364]

Just don't watch. You have a choice

[@rosaliamartinez8956]

Move on

[@laurascrimgeour2330]

@@rosaliamartinez8956 yeah I did like a week ago.

[@dearleanbailey4634]

I love the stories and actos

[@dearleanbailey4634]

Actors

[@Micky2009ish]

You can tell it is so fake, no HR Manager let's you elaborate that much. They show you the door within 2 minutes

[@anonimous2451]

This is Stage Acting 101 and poorly done. the story line is heart warming, but, unrealistic in today's heartless CEO companies.

[@lisabaiocchi1228]

Too old that’s discrimination this is typical of the new generation old people can’t do nothing you are fired

[@Fast_Eddy_Magic]

Contrary to popular belief, discrimination is not illegal. It's only illegal if they say that's the reason for their decision. They never say that's the reason. They always come up with a BS reason.

[@andreaarchambeau9499]

In real life, this job interview choice would be made silently; such discussions would not likely happen.

[@suepost9026]

I can see both sides of this. On his side i do understand that fashion is very age oriented, and you do need a younger attractive person on the scene. That's because ,a younger person can relate to the customer better. Thats the way it is. Even a runway model's days are numbered. Is it fair, probably not. You can still look stylish and attractive at any age. But youth does run the Country, and they are the ones spending the money on these products. On her side experience does matter. She would know how to keep the business afloat money wise. There is a place for different ages in any company. You have to accept ,where you fit in. At 25, you don't fit in the same way at 45. That's life. Its business, not discrimination.

[@Vivy4life]

What exactly are you talking about@suepost9026. There is life. No doubt about that. But, in this case, are you indirectly trying to support Louis' rudeness and acute egoistic actions without sensitivity?

[@suepost9026]

@@Vivy4life He was just telling it the way it is. People just don't want to hear it. Everyone just can't have the job they want. Then cry discrimination! People are way to sensitive these days. Get real

[@Vivy4life]

@@suepost9026 in the same way, some people are also way too insensitive these days I may equally say. Being in a public position, I would suggest he learnt better polite and sensitive ways of addressing issues than being way too egoistic.

[@suepost9026]

@@Vivy4life I'm more of a blunt person, not a beat around the bush. . I say, tell it the way it is. No sense of trying to be more sensitive because you still get the same outcome. You don't get the job. I personally didn't think he was so bad.

[@Vivy4life]

@@suepost9026 telling things as it is fine, if you do it without being rude and egoistic.

[@johnward4262]

I would have given Louis another chance. Give him a month to measure up, to change as a junior associate, so he can observe how its actually done.. If he doesn't chnage he's gone.

[@rxb364]

CEO can be as anyone. Ask family business.

[@oxfordlavender496]

Is it illegal here to put up an age limit as a requirement in a job interview?

[@jamescrane7034]

This has to be an acting job to illustrate a point. . No real manager could have escaped the attention of top level management before this. Customers would have complained

[@anniebaliang8353]

That’s age discrimination

[@anniebaliang8353]

I agree with this lady , this interviewer is very wrong , he did not understand that older people knows better and more experienced.

[@joeabad5908]

11:50 How did the CEO know the lady’s name is, Lilly?

[@janetkellyedlington7616]

Tedious 😮

[@sheritacotten5293]

Boom 💥

[@andreaarchambeau9499]

Kick rocks kid. Maybe Abercrombie and Fitch is hiring.

[@davidlee1671]

She looks old...😂🤣😂

[@norabickfordhill7978]

That’s unlawful he can’t say any of what he said. So this is a dramatazation

[@Icepick7484]

IF only the world worked like this! Unfortunately we all know it doesn’t! Hopefully things will change for the better….one of these days. Acting was pretty good!

[@ethelcomer]

No true interviewer would say what he said about ones age! 🙄 🙄

[@robynjefferson4779]

This is not like the real thing.

[@conniebishop3966]

Just stoking the hate

[@nemo227]

He's a CEO???? I started my own business 44 years ago and I'm not impressed by this "CEO".

[@robinhollenbeck367]

In this skit, she is the CEO and he is a manager in one of the companies' stores.

[@nemo227]

@@robinhollenbeck367 Thanks. I got that one backwards. I'll repeat the class on Reading Comprehension 101. Or should it be LISTENING comprehension 101?

[@robinhollenbeck367]

@nemo227 Neither, you are just fine. I with you, if he were a CEO, the business would be doomed.

[@lindakennedy7762]

There camera person is invisible 😅! Just say it's a story.

[@buckets212]

This has to be staged. You people are commenting as if this incident really occurred. Unbelievable. Any manager who said what he did would be immediately sued..

[@jrpc6837]

Oh Lewis

[@caseyjones6197]

To planes and rehearsed. Probably based on some truths. But too rehearsed.

[@user-ku4jw3ni2i]

Can you give her a chance? That's why y'all loosing people.

[@blueribb99]

Lose the background music 😵‍💫

[@swoesteban5570]

This guy is a fool. What percentage of his customers are "young consumers"? Number people 30-90 years old, vs 20 year olds.