UniFi Gateway PPPoE WAN Setup

Ever need to setup your UniFi Gateway (non-USG) with PPPoE? Follow this easy tutorial to see how!
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[@deonh9303]

I lived in a gated estate in South Africa with a closed fiber network provider (Single ISP only) and there the ISP required a specific VLAN for the PPPOE connection. They also used a separate VLAN ID for their VOIP telephony service which you had the option of subscribing to if you needed it. I have installed the express for two of my friends and although I love the idea of it - DAMN it's SLOW. It takes ages to boot up, especially with the initial setup, so Willie is spot on - go and make some coffee and be very patient.

[@khemicalzz]

How about a speed test of the UniFi Gateway Ultra PPPoE connection?

[@pwojtcza]

I would love to see that too, I recently bought gateway ultra, and just discovered pppoe tanks the performance, seems I will need to switch off all the security features to get about 920 out of my 1000 connection

[@tillmannfischer]

I experienced really garbage performance from the Unifi Express with PPPoE. Like, down to 50 Mbit/s bad. With PPPoE connected, the CPU was maxed out 100% of the time, disabling the PPPoE connection caused things to go back to normal. I went back to my Edgerouter 4 (which worked perfectly), and now to the Unifi Cloud Gateway Ultra, and both of those worked and work just fine.

[@LordSaliss]

If you ever upgrade your internet speed and need a new router that can handle the speed and PPPoE, the Firewalla Gold pro has some new software tweaks that let it achieve 9gbps PPPoE throughput on the WAN. Pretty crazy speed. Not many devices can do that over PPPoE right now. I really dont understand why PPPoE is so much slower on most routers. It only takes another 8 bytes from the packet for encapsulation of the necessary info, and 8 bytes lost shouldn't be a huge throughput loss. Yet there seems to be drastically higher CPU usage to use the connection. So the only thing I can think of is somehow the CPU has to extract every packet and remake it with the extra 8 data bytes removed? Maybe? IDK.

[@FernandoDCDuarte]

Nice PPPOE overview, which is what I was looking for. However, if you have a PON separate from your ISP's router, I suppose that I could connect the cable from the PON into the Unifi gateway and setup PPPOE connection as seen here, right?

[@cameronw99]

In New Zealand the fibre networks all use VLAN 10. Usually the username/password is just a placeholder as the connection is linked via the ONT fibre box.

[@addramyr]

Some services in the UK (Sky for example) require dhcp option 61 for authentication. Currently i have not found a way in the UDM Pro to assign this to the WAN port.

[@agassi1469]

Hi Willie, I’m from the Netherlands and my Internet and IPTV provider is called KPN witch is one of the biggest in our country. Situation is that they use multiple VLANs , VLAN 4 = IPTV, VLAN 5 = Telephony and VLAN 6 = Internet over their PPPOE connection. I would love to configure my UXG Lite so I can use PPPOE and these VLANS over the WAN port so I can get rid of my KPN router (experia box). Thanks for your content.

[@Klementoso]

Er zijn op het KPN forum aardig wat posts met config die daarmee werkt. Volgens mij werkt dezelfde config als voor de Dream Machine Pro. Also je de nieuwste KPN Android tv ontvanger hebt, kan die ook gewoon zonder speciale config draaien. Enkel iets lagere bitrate.

[@tillmannfischer]

As of now, this doesn't work with Unifi. You're only able to have one active connection per WAN port, and that's it. Interestingly, the config you want works just fine over any of the Edgerouter devices, where you can specify multiple active connections.

[@cobrabuilder9336]

Centurylink uses the PPPoE vlan settings on us based fiber connections. "IF" you connect a device directly to the fiber at the NID you will need to use it.

[@tabaghdissar]

For fiber, you usually need sn instead of MAC or vlan

[@PabloTBrave]

I'm in the UK and PPPoE is very popular here which dame provider I needed to specify a vlan when I had fibre to the cabinet but didn't need it when I had fibre to the premises

[@pb4163]

Hello Willie, Long time watcher but recently subscribed to your channel, was wondering if you'd consider doing a Ikev2/ipsec for site-to-mobile on the edge router? Android removed the option for l2tp so was curious if this is something that can be done?

[@gonefshn4031]

Thanks Willie for a great video. I have a question about this router, and my isp static ip addresses. If I use this router, I will need to use a switch for other devices on my network that are using static ip addresses that are included with my isp static block of addresses. Can I use this router between my modem and the other devices that are using the isp static addresses?

[@OrigMaelstrom]

In France and using Orange Pro Fibre. Still having to use the supplied Livebox with the integrated ONT. I still don't have a working solution bypassing/removing the LiveBox and using only Unifi boxers, but if I do get there, I'll share

[@MrTimTech2022]

Hey Willie. Another great video as always. Here in the UK we have recently had an influx of full fibre to the premises infrastructure providers and ISP's too. In my region we have CityFibre managing the infrastructure and fibre to the home cables and ONT boxes then they partner up with a number of ISP's that provide the internet service on CityFibre's network. I had symetrical 1Gbit up/down for around $45 USD per month no data caps but now CityFibre have some partner providers giving up to 7Gbit for around $150 USD per month. My old FTTP provider used VLAN ID 911 and I am just changing to another and they also use VLAN ID 911 so I guess it's to do with the inftastructure provider CityFibre applying the VLAN ID 911 not the actual ISP which I guess makes sense. I wonder what other VLAN ID numbers they use and what for! With all these ISP's popping up makes me wonder if they keep their equipment up to date with so much competition out their and what if any will go belly up and leave customers with no internet. Hope you find this info useful !😊

[@jacek_790]

I'm using Orange in Poland. I've read that it's the same for Orange in France. The ISP provides internet on VLAN 35. You can also bundle IPTV with your internet, but that requires VLANs 838 AND 839, and this setup doesn't seam to be possible with the modern unifi gateways.

[@dukeseb]

id really like to know more about that MAC box....... vlans are common with bell 35 here in canada.

[@malcolmsplace]

A very good video as usual. does the gateway have to be defaulted "reset" to be able to put in pppoe settings in.

[@WillieHowe]

@@malcolmsplace nope

[@gmdc5850]

I have a zyxel GM4100 and I’m not able to connect pppoe in UniFi. I have a USG pro connected to the modem. And the modem supposedly has a bridge connection. The modem can connect via pppoe, but the issue with this is that I cannot from the internet into my house, even if I turn off the firewall on the modem side. UniFi ends up with a WAN local IP from the modem…thank you for any help.

[@jacek_790]

A rather niche problem I had with pppoe with VLAN tagging is I can't setup a router-on-a-stick (with a switch between the router and the ONT).

[@RichClabon]

Have you had any luck with pppoe on the secondary WAN (spwcifically for me, of the UCG-Ultra)? If I configure this it completely kills my network and crashes pcs that are on it! Same settings on the primary port work fine!

[@maichwainaina9771]

Great content I used the vlan ID pppoe wan connection on an ubiquiti edge router X sfp and it's great. Haven't used it on a unifi gateway. Final question what happened to the ISP videos?

[@WillieHowe]

Next one coming next week.

[@maichwainaina9771]

@@WillieHowe awesome am eager to check it out so many questions.

[@insidethecomputer7659]

Its happen in UAE

[@fabian2970]

I get horrible speeds on unifi products with pppoe. Doesn't even do 1gbit. Only the old usg from 2015 handles it properly. Boggles the mind ubiquiti doesn't take this serious.