United Healthcare celebrates Doctor’s Day!

[@Aristotle2000]

On a happy note, United Healthcare made record profits during the pandemic. It is good to know our health care dollars are going to pay corporate administration instead of going toward healthcare. The US pays 10x more toward admin than other countries do in healthcare.

[@Subletext]

And people say I don't want bigger gov't or socialised medicine. Insurance companies take a massive cut without giving anything of value. Have the gov't do the insurance companies job but without taking a cut.

[@skillen8or]

@@Subletext the problem there is the 'without taking a cut' part, government always takes a cut... or two... or 300

[@Subletext]

@@skillen8or I disagree- the gov't has a budget which shows where their money comes from (basically tax dollars). You can't think they'd take a bigger cut than a for profit business that reports to their shareholders vs a gov't that reports to their constituents. Your point is factually incorrect. Look at health outcomes from countries like Australia, UK, Canada, Nordic countries. The US does way worse. Maybe if it didn't spend 50% of the budget on the MIC but even if they do they could still manage everyone's tax to go to health providers with out making a massive profit. It's so obvious. And why is the gov't allowing price gouging on medication prices? My gov't doesn't allow that but still, big pharma make big profits here in AU. So much corruption it's grotesque.

[@skillen8or]

@@Subletext So I think all we've established is that we are on opposite ends of the political spectrum (im quite capitalist, and believe your claim is incorrect), and seeing as youtube comment sections have plenty of ideologues arguing at eachother and also that we will likely not succeed in changing eachothers minds here, I think Id like to just agree to disagree here. World has enough hate without me spreading it, may the best system come out in the end (regardless of which of us are right) best wishes

[@Subletext]

@@skillen8or couldn't agree more. We should come together on what we agree on and try and persuade and educate on our disagreements. I actually do think capitalism is the way to go in general, just not in sectors where it is life and death.

[@JanelChristensen]

Not a doctor, but been a pharmacy tech for about 15 years, and yeah, this is accurate. The latest "favorite" thing they do in pharmacy is reject an Rx saying it needs a prior authorization. We contact the doctor's office to get it resolved, and they're told, "The pharmacy needs to contact us first." So then we call the helpdesk, and all they say is, "Oh, it needs a prior authorization." So we send it back to the doctor and the cycle repeats itself 3 or 4 times. It's my *favorite.*

[@LevadeNZ]

They really just want the patient to get fed up and pay out of pocket, don't they? I'm not in the states (thank God for universal healthcare), but I have so many uninsured or underinsured friends courtesy of the disability community that even I'm used to pulling up GoodRx from the other side of the world. The most recent one was a shingles vaccine for a friend who has a family history of shingles in their 30s, but insurance saying no. They just used a coupon in the end.

[@tamarinmangold1414]

😭😭😭😭😭😭😭😭😭😭

[@jb95467]

My pharmacy/doctor just give up, so I have to call each of them 2+ times and the insurance company at least once before anything ever gets resolved.

[@rayvnekieron8587]

Oh my god, this was my exact experience as a patient. "Needs prior auth"- so I call the doctor- doctor says to contact the pharmacy- pharmacy sends me back to the doctor. I finally ended up speaking to a lovely UnitedHealthcare rep who fixed it, but that was on the third time I called them about the same issue.

[@christinajackson2662]

You’re an angel for dealing with the bullshit. I’m sure you feel the heat coming and going, but I work in pharmacy education and techs like you are a godsend in this fucked-up US “anti” healthcare system. Thank you! ❤️

[@user-jo3st1xs1q]

The cut away to him instantly crying was hilarious 🤣

[@MeshMwah]

😂😂😂

[@Backwardspajamas44]

For those outside the US, prior authorization is where you have to get authorization from a patients insurance company to do procedures, anything from MRI that are not emergent or medications that are not on the insurance’s preferred list (which changes every year). Peer to peer review is where a doctor actually has to talk to a doctor of the insurance company basically to advocate that his patient truly needs said procedure or medicine when it has been denied initially. America may have some of the best doctors and health care professionals, but our healthcare “system” is based off of multiple chains profiting off of illness and diseases.

[@MorgenPeschke]

It could be argued that we have some of the best doctors in the world, because they're the only ones able to survive in the windswept hellscape that is the US Healthcare system. "Excellence Through Attrition" - Darth Vader, probably

[@LevadeNZ]

Also note that, for those in countries with a dual private/public healthcare system, US prior authorization is WAY more difficult to get. I'm in New Zealand and am scheduled to have a hysterectomy for adenomyosis in 20 days. I could go public and not have to pay, but I'm so tired of pain that I just want it over as soon as possible, the surgeon I want is private only, and I'm happy to pay the 20% my private insurance doesn't cover. All my insurance needed was a price list stating that the surgery was not cosmetic and not covered by government funding, and they gave me the prior authorization within 48 hours. Even threw in coverage for an adhesion barrier which was not requested. Meanwhile I have friends in the USA who DESPERATELY need specific scans, and their insurance just declines it because they don't feel like it today. It doesn't matter that they have multiple doctors saying this is needed or insurance will have to pay much more in the future. They don't care, they'll just decline for funsies.

[@youkofoxy]

so U.S. of A has the best medicine money can buy along with the most bureaucracy and money grabbing system one can get way with in health care. that is sad, so much potential for good lost due people being greedy for money. As someone who country is in the Free health care gang, I kinda don't like how bureaucratic... correction overwhelmed and slow our system is, however I am happy about not having to sell a kidney to treat a kidney stone 😅.

[@jonnyq2323]

Social medicine countries all have an approval system. It’s basically just a single payer situation. You can absolutely be denied certain procedures or test deemed unnecessary by someone other than your doctor. The need to control costs doesn’t magically disappear with government run healthcare. In fact it probably becomes that much more important.

[@jonnyq2323]

@@pekirt What country?

[@JeffGeerling]

This is so true it hurts. Fighting to get access to a drug my Doctor has gotten approved for the past two years (every February starts another month-long fight against the denials)... same insurance every year but they just reset the authorizations to make our lives hell.

[@liesdamnlies3372]

This isn’t me shit-talking: As a Canadian, I’m genuinely confused.

[@SBRS47]

@@liesdamnlies3372 Our healthcare system is a fucking mess and it's functioning as intended by those who run it

[@UglyApprentice]

@@liesdamnlies3372 basically people pay for insurance, then the insurance refuses to cover medicine because they feel like it. I’m sure you lucky Canadians don’t have people dying from not being able to afford medicine.

[@kylepearce-obrien1021]

@@UglyApprentice oh, we do. It's just not typical. More often, people die from the hallway medicine we provide, since every time we elect a conservative government (provincial or federal), funding gets slashed.

[@RegisteredNurseL.A.]

Jeff, if these insurance companies can see a glimmer of hope that you don’t need that $5k med every month, they’ll take it. I hope whoever decided this is how health insurance should work burns in hell. Monthly premiums, co-pays when you see a doctor, deductibles you have to meet. I think if you don’t change insurance, the coverage period should be good for four years, like the presidency. Also, I think FSA and HSAs are ludicrous. Sure you don’t pay taxes on that money, but the majority of people that use them are young, probably have nothing to deduct on their taxes, so how is that going to help them. Plus, I’ve seen people get denied reimbursement from these accounts

[@hiltonian_1260]

I once had to have photodynamic therapy prescribed for a choroidal hemangioma. The ophthalmologist was about to dictate the request and said, “I’m about to say some pointlessly scary things about your eye so that the insurance company will accept a procedure we’ve been using for a couple of decades that they still classify as experimental. Plug your ears.” It took that plus some intervention from another ophthalmologist to get Blue Cross to pay for it. Sort of. My disaster-level deductible meant that I still paid 2/3. But I still have binocular vision! The CEOs of health insurance companies should all be pilloried on the National Mall.

[@evelee9163]

As a medical student I spent hours getting prior authorization for one of my patients and realized how evil they were to deny biopsy for a suspicious lump for no real medical reason…

[@suckapunch]

Well, who knows? That tumor might not even be malignant!? You don't want to waste time finding out if you aren't sure, right? /s

[@johnswanson2600]

Already planning on naming my children: Todrick, Tristopher, and Jimothy.

[@nancylindsay4255]

IKR!

[@echognomecal6742]

Ooo, nice idea if I get 3 cats...& a dog named Johnathan.

[@daniella2c80]

Story time: I'm an MA/Scribe in a Cardiologist office. We have one woman that's in charge and does authorizations. There was a pt whose cath got denied by insurance and she spent TWO HOURS on the phone to get it approved. She won. I wish I can say that this story is made up but it's not.

[@Helen3691]

She won! That is an enormous victory against Voldemort.

[@dr.pewpew2619]

Don't overlook the bigger problem: your office employees someone JUST to fight with them. It's disgusting that her job is needed. (Obviously nothing against that woman)

[@Just1Nora]

One of my doctors offices told me that a normal prior authorization takes an hour of paperwork and faxing or phone calls and that they had one nurse and one day to do it. I ran out of meds at the beginning of the year and it needed a new prior authorization stat. The nurse got it done in bits of breaks for me, but the nurse who told me what it took to get it done pretty much threatened me not to do it again...I promised I wouldn't and never did.

[@Skag_Sisyphus]

I wish I had won the battle for my Cath coverage. I spent months fighting it and it's denied denied denied. ... It's a different kind of catheter, but my point still stands lol

[@joesomenumbers]

Only two hours?

[@tridoc99]

Well all I have to say is 1) You are 100% correct about United Healthcare (and the entire PPO/HMO insurance system for that matter) and 2) I love you, please don’t get sued into oblivion.

[@j.kelsey9926]

The company is a public figure. Lots of opinion and hyperbole here. Very little to sue on.

[@hannahsattler5819]

United is currently telling me that I need to verify their list of in network vision providers with the vision providers. The vision providers tell me I need to verify with United. All for an exe exam that I’m really sure a robot could do (I’m a mechanical engineer and I’ve designed and implemented automated optical inspection systems in high volume manufacturing environments with sub millimeter accuracy. But aparently I don’t get to see again this year cause insurance won’t fess up to an eye exam they are supposed to cover. They have also billed me for my annual wellness visits after I got prior authorization and biking codes from them

[@canadagood]

@@j.kelsey9926 What about MALICE? I strongly suspect Dr Glaucomflecken of harboring MALICE against Insurance Companies.

[@rcslyman8929]

​@@canadagood Yeah, "malice" implies a certain bit of unreasonableness. Righteous Fury is a better fit.

[@Robertz1986]

Truth is an absolute defense against civil accusations of slander in America.

[@donprather742]

A perfect representation of a system that serves no one but themselves. Keep these coming. Our society needs more of these.

[@dragonrulr4]

Painfully accurate. I worked reception/rebilling and now going into nursing and my friends literally cant fathom why I offer to help them with their insurance issues. Calling to yell at insurance companies about how they screw people over and fixing billing issues for thousands of dollars that they have to cover instead of my friends/patients is the best feeling in the world. Its the best revenge I can get

[@LordLucario12]

As someone who works in insurance you are my goddamn hero

[@missccarr89]

Godspeed!

[@Pikana]

As long as you yell at those actually causing the harm and not the barely paid customer service reps packed in their call centers forced to do this shit and take the brunt of the customers' anger just to make barely enough to survive.

[@joanmershon7118]

Here's a much needed business plan.

[@souldancersbyjennifer]

🙏🏻 may you be blessed in all the good you do

[@user1029xspl8dy]

Everything you said is so true, which is why UNH's share price rose nearly 40% in the past year and 218% in the past 5. Peak American healthcare

[@bryandelcid4065]

Yea was surprised to see that sucker’s resilience to the downside the pandemic caused on basically all other stocks.

[@Dana.1]

I love this so much!! *Spot on!!* I work in the medical field and United Healthcare is *the absolute worst* of them all! Annoyingly, it's the one we see the most. It's so messed up. 🤬

[@notsoreverendbecca2308]

Amen.

[@ellkay8518]

We see it the most because UHC freaking headhunts people when they hit 65 to con them into signing up for the UHC managed Medicare plan. "You won't have to pay the $233 yearly deductible! (But we will make getting approved care a Kafkaesque nightmare)"

[@Dana.1]

@@ellkay8518 Yes! Exactly! I work in a Skilled Nursing Facility and UHC will send us a notice that a poor elderly person is 'all better now' and to send them home because they're going to stop paying. Often the dear person is nowhere close to being ready. Ugh. I'm the Director of Social Services so I get the super (not) fun job of explaining the idiocy of their insurance company and do my best to set up services for when they get home. Or give them the option they can stay but they would have to pay hundreds of dollars per day to be there.

[@Pineapplestar1291]

As a mental health therapist, this is too damn real.

[@alucardlvr]

When sending corrected claims to UHC is a nightmare! Even after sending it with the correct modifiers, highest specificity diagnosis codes, medical records and their policy statements to support the claim, they still deny it. I call for a follow up and they say "sorry it seems that the claim was processed incorrectly" all the damn time!

[@Helen3691]

Or “I don’t see that records were received.” Repeatedly. You know how UHC could make even more money? Just play recorded messages, “You’ll need to appeal” and “those records were not received”.

[@nmc1859]

Bastards

[@halokiller711]

I work in DME and 100% can attest to what you said, claims with everything they ask and beyond will randomly get denied which leads to a more annoying follow-up since everybody knows they should pay the 50$ for the patient.

[@SeekingElegance]

UHC is one of the most INFURIATING payers for sure!

[@ghiansudelo2590]

Haha. The person who answers you has a very limited view and can only tell you if it's approved or not and the address to send the docs. Is it on purpose? Who knows...

[@megiab]

I would watch a feature film made by this guy. brilliant acting and a seemingly neverending amount of perfect material? fantastic work!

[@happyone444able]

As a former employee, I 100% approve this message.

[@iwatchwithnoads7480]

Repent

[@jessicatouart3841]

This literally made me cry. I just fought this company specifically for necessary surgery's and the doctor fought with them for weeks and they still denied the most necessary stuff. And I'm back at square one a year later. Thank you for calling it out.

[@alatheiaproue4839]

Bahahahahaha! As a jaded Med student who worked in derm where it seemed the dr’s #1 treatment option was NEVER approved until pt had tried 5 other ineffective things for the last 1-5+ years…YESSS!! 🙌

[@jeweldenile8995]

OMG So true. Try this, then this. So many hoops to go thru!

[@ktrieu84]

Yep, I went through this. It's incredibly stupid

[@JamesKintner]

I would say "Wow, how do you come up with all this material?" but I work in healthcare... so... thanks? Fight the good fight Doctor, appreciate you.

[@TheOtherSteel]

You have launched the Spear of Longinus itself directly at the heart of all US health insurance and struck true. You have my gratitude.

[@sammedpatil8502]

Keep it up bro!! As an doctor myself i totally relate to all of your videos.

[@Just1Nora]

Happy doctor's day! Thanks for what you do!

[@sammedpatil8502]

@@Just1Nora thank you😇

[@005Amergin]

Cheers from Canada...we appreciate y💜u! Cheers for the ones in the field who do their best no mater what. May all these wicked corps be brought grovelling on their knees asking for mercy..

[@seanodell8345]

Best one yet! I wish I could like this a thousand times over.

[@jstluvhumor7451]

RN here, loving the parody you bring and hearing it from a doctor is priceless! Love your channel!

[@pamyuhnke8143]

I posted this on my union site for our HMO...we also call it group therapy.

[@markgodish1347]

So, so painfully accurate. The lack of self-awareness is spot on. I spend most of my clinic days like Bob Parr in the Incredibles, hoping to be a superhero by penetrating the bureaucracy.

[@vintagemoss9578]

I feel terrible for Doctors in the US. The size of administration costs is crazy in the US. My husband is American and I’m Canadian. I refused to live in the US based on the cost of health care alone. So he moved here and so grateful as 2 yeas ago he was diagnosed with cancer. He beat it and we weren’t financially ruined because of it.

[@vintagemoss9578]

@@pomfret_and_pommes_frites_6493 Exactly!!!!

[@MonumentToSin]

Doctors: "I'M GLAD YOU BRUNG IT UP CAUSE I'VE BEEN DYING TO TALK ABOUT IT FOR A FUCKING HOT MINUTE. FIRST OF ALL --"

[@jonathanthomas9048]

FF/medic here, it got so bad in one city I worked in (people wouldn’t go with city ems/fire because of the extreme cost). I offered on more than one occasion to take people without access to a vehicle In my personal truck after my shift. Its shameful what they will charge 1200-3000 (10-25,000 to fly) a ride in an MICU truck. People would come to our station in tears with the bills in hand, insurance has financially devastated so many families its shameful, it harms patient care and makes them fearful to even consider going to a hospital for appropriate treatment.

[@sheilavillamil2193]

That’s a damn shame!!

[@jenniferbates2811]

HAPPY DOCTORS DAY! Thank You for working so fucking hard and caring about so many of us!❤️💕💜💙💚🖤. The American health care system is the absolute worst!!! 🤬

[@Okudevv]

Your soo right can’t appreciate healthcare workers enough 😭

[@jenniferbates2811]

@@Okudevv Exactly! How can they effectively treat people with so many boundaries involved in their job?? Especially the past 2 years.

[@nikkinana]

Bravo!!!! Your videos make me feel seen and that the best Doctor's Day gift ever.

[@mercurythey3752]

fuck UHC. I'm a type 1 diabetic, and when I had them, my insulin was constantly getting denied and there were times I had to ration it in college because I can't afford the $2k price tag without insurance each month.

[@Queezbo]

I'm not a doctor. I don't even play one on TV. But I know this is the absolute truth.

[@chrisdouglassmd]

This was my exact thought when I opened my HAPPY DOCTORS DAY email from UHC- well- first I looked around to see if I was being punked. Then I opened it and used coping skills to moderate my blood pressure and then promptly trashed it. So tone deaf.

[@royce6485]

This channel made me aware how shitty my United Healthcare plan is. Big thanks to raising awareness!

[@thereisapricetoeverything4377]

Hey I just wanna say I absolutely love you're videos because medicine has always been a passion of mine. And you guys go through hell to be in the service of others so God bless you for that. I don't know you but I love you and I mean that. Sincerely, from the bottom of my heart, Thank You.

[@breawycker]

I'm on my mom's insurance and UHC won't pay for my surgery so this makes me very happy

[@Jackdiddly1]

Guys I have a feeling this wasn't sponsored by united

[@soundwave.superior]

Same goes for BCBS (from a former claims processor) 👍

[@jbre449]

Your insurance videos are so good I work in the billing department and showing them your videos is the highlight of their day

[@Aevistin333]

I'm a nurse that used to work for a multi specialty practice. I primarily worked in GI, but I also did prior authorizations for the entire practice of 6 doctors. United Healthcare was the worst by far. They'd deny almost everything initially, then I'd have to spend countless hours on the phone with them every week just to cover a basic medication or procedure. It was infuriating!

[@cinmor7843]

As a Canadian RN I can't imagine wasting any nursing hours on this practise and I worked as a Utilization Coordinator - a job that is much different here than in the US.

[@ScubaFanatic60]

They hope you'll just give up!

[@batfan932]

Living in MN I know where UHC HQ is and I curse them when I drive by. I’ve literally seen them reject an albuterol inhaler for a patient that has documented asthma, because for some reason, there is a plan that does not cover inhalers.

[@Turtle_1976]

Another amazingly accurate portrayal!

[@Okudevv]

Yup they always are👏

[@Just1Nora]

As someone who switched from UH to Cigna this year...omg I didn't realize how effing awful they were! Cigna has some flaws, but they aren't overcharging me on premiums, eliminating dental coverage from my plan without telling me, "It was in the book of yearly plan changes that you should have received in October." You think with chronic migraines with double vision that I had the time and capacity to read that phone book of legalese in 10 pt font and try to see if any of it applied to my specific plan? In my first month Cigna 100% covered an "elective" surgery for both the surgeon and the hospital, and the surgeon was out of network (The practice is in the building of the hospital network that IS in network, but the practice itself is out of network...it's so confusing.)

[@susanlewispaciga9227]

Can I ask you about the migraines and double vision? Like what it turned out to be? I have had horrible migraines since last July and double vision since December. I have been to neurologists, ophthalmologists, and a neuro-ophthologist. No one has been able to help me. This Monday, after literally 3 straight weeks of migraines, I insisted on going to the Emergency Department. The neurologist says the eye muscles of one eye are paralyzed. Now, we are trying to figure out why. So far, we have eliminated Lyme disease, thyroid disease, and myasthenia gravis. So, I just wondered what your migraines and double vision turned out to be.

[@radumeirosu6251]

@@susanlewispaciga9227 make sure u girls don't have internal carotid artery kinking - get an MRI

[@Just1Nora]

@@susanlewispaciga9227 Sorry, didn't get alerted to your comment. I have astigmatism in both eyes and I think that's causing my double vision, as for the migraines...we haven't found a cause. My head hurts every day. Then there are times when it flares up and gets worse, acting like a traditional migraine attack. I take multiple medications and I should be seeing a pain psychiatrist for relaxation and biofeedback techniques to help relieve the pain. I have had multiple MRIs and I don't have any aneurysms.

[@amylandry4108]

😓MG BINGO!!! Thank you thank you thank you Doc for telling it like it is!! And United Healthcare is without a doubt as bad as it gets when dealing with insurance companies 😖😖😫😫😖😖😖😣 they made my job as a patient care coordinator a living hell for years.. I dreaded seeing a patient with UHC … and the BCBSs aren’t much better… I think doctors need to unite!!

[@A1ir3za]

In my country there is no such things as prior authorization or peer to peer review. The insurance has a contract with the hospital or clinic and then the judgement of diagnosis is on the physician of that clinic. If insurance has problem with the clinical judgement they can cancel the contract. On the other hand the procedure is either supported by insurance or not. Even if you don't have any healthcare insurance you will get the treatment and you will have some problems in discharge process but in the end they will resolve it somehow and let you go. However in the past they denied some prescriptions afterwards because of bad handwriting (and in that case doctor should pay for it not pt) but now everything is electronic and we don't have that issue either.

[@angelblu27834]

This has so much truth in it.

[@TheHamadanners]

They denied my x-ray after I fell from a fence I can agree they are monsters

[@Runsofourlives]

I specifically and explicitly hate United Healthcare. The weird exemptions they carve out of what they cover make getting preventative care impossible.

[@christopherarredondo4394]

Kaiser Permanente is the closest we got to not having to deal with all the horrible issues from normal healthcare providers. Went to the ER a couple of days ago because I had abdominal pain, got a CT scan, a couple of blood tests and a urine tests. No questions asked, no authorizations and didn’t have to pay anything at the end of the day.

[@imawake4532]

Thank you for speaking/standing up. 👍👏

[@jonathanhickson4666]

This is just about every insurance company. Great vid

[@jodollman8136]

Thank you. I sincerely wish you a Happy Doctor's Day.

[@annhitchins7778]

Totally accurate- and you left out all the lawsuits they've lost for behavior they just keep right on doing.

[@supenskylesko]

Preach it, my dear brother!!! Extremely well said!!! My husband is currently very ill and on a respirator. Initially, insurance refused an LTAC until a very kind doctor stood up to them. I'm sure that it wasn't easy for him to do that. 😥

[@jeweldenile8995]

I would add that HR depts, especially those that outsource medical LOA requests, also make life difficult with their endless questionnaires and denial claiming incomplete paperwork. Most people give up trying to get it approved. While a smaller industry I feel they are just as nameless and cruel. But ughh to all the insurance companies. 👎

[@WakeupAmerica777]

As a disabled American my employer is doing everything possible to make my life hell. She can get away with it because the policy is “at will”they can fire you for ridiculous things.

[@audreyholocherhypnotherapy2272]

I absolutely love you. Ha ha! Thanks for the on-point comedy and laughs. You are good medicine.

[@bobdole8830]

I'm really glad that I get to live in a socialist nightmare. I recently quit my job and started doing something else. I had some health issues, had a CT, MRT, a few tests in the hospital and at two local doctors, when I realized I totally forgot that I didn't finish the paperwork for my healthcare provider. I contacted them and they said it's fine and they'd still pay going back a few weeks, so everything was covered, didn't pay a cent. I mean this isn't the US, so all tests and visits probably wouldn't have been more than a few hundred bucks, but still good to know my country has a healthcare system in place that is legally required to not let me die or ruin me financially

[@ludmilamaiolini6811]

Sounds like your country is bordering on a communist dictatorship 🙄 didn’t you know going bankrupt for health issues is a basic human right?

[@wellnesswithLRN]

Where in the world are you describing?!

[@bobdole8830]

@@wellnesswithLRN Europe

[@wisteria3032]

well no one wrote it yet so I will do it and everyone will be happy: *clears throat "BuT yoU KnOW it'S nOt _fRee_ RIgHt? YoU pAY _TaXEs_ foR It" there, all done

[@ankavoskuilen1725]

@@wisteria3032 Which is a good thing to pay taxes for.

[@arontal]

Yes! YES!! YEESSS!!! This was very well done. UHC is among, if not the worst. Thank you for this.

[@ihateboonecounty]

Time to unionize and get private equity out of healthcare!!! It can be done, we just have to come together. No one should be profiting off of illness and human misery.

[@WakeupAmerica777]

¡Amén!

[@dalpz205]

Lobbyists need to go first. If healthcare didn't own politicians we could get a lot more done.

[@gamervic1606]

I love this channel and it’s accurate portrayals

[@Okudevv]

Don’t we all

[@jessicacheung696]

Omg, yes as a medical biller this rings so true.

[@dariaorme1282]

It's true. I have United Healthcare. I don't know what it's like as a doctor, but as a patient I feel I am denied care because I am sick.

[@BrianWood777]

It's so true... I'm crying tears of truthfulness

[@kylehadley4978]

Omg, I got a united Healthcare commercial right after this video! Lmao! I had to watch it again to make sure I wasn't an ironic ending to the video itself. That was great.

[@WakeupAmerica777]

Try working at a Specialty Pharmacy. I have to tell the patients, “Your medicine was denied by your insurance.” Whom do you think gets yelled at? Me all 8 hours. Our patients are typically very sick and scared. It’s bad enough they have to endure a terrible disease and possibly damage from what some of these meds do to their bodies but without specialty meds chemo, human growth hormones, biologicals, etc. they would not be alive or functioning. It really gets to me, specially the elderly and the children.

[@tracyinotterspace1641]

I know it was not my specialty pharmacy’s fault when my part D denied my biological medication. They have actually been great. I admit that I’ve yelled at the poor person on the phone at Cigna. Thanks for acknowledging that it’s because we are sick and scared not just trying to be a-holes.

[@WakeupAmerica777]

@@tracyinotterspace1641 I have had rheumatoid arthritis for over 40 + years. It started when I was 8 years old. I know completely what our patients go through because I too am a patient and my medicines get denied and I have to use my lunch hours to call the pharmacy/insurance/doctors office. I wish my patients knew that I share their pain and frustration literally. I hate the fact that so many people suffer and there’s impossible hoops and obstacles for them/me to receive what our medical doctor prescribed. He/she spent way too many years in school to be told by administration that “it is not deemed medically necessary”. I don’t wish anyone any suffering. However, some of the top CEO’s if only they can feel my physical pain for one minute maybe they would put patients first above profits. It’s sickening to profit from others pain and suffering. It takes me 3 months to earn the amount of one of these medicines. We fill thousands a day. On top of that management is on us micromanaging every step. All calls are recorded which is fine, but they will nit pick at you until you quit. It’s really stressful to work for these pharmacies they change there policies every other day. The PA Department is the worst. My own co-workers act like I am doing them a favor by contacting them. Some are kind while others are busy telling you it’s not there problem. If only our patients knew what we go through just to help them.

[@freezee7547]

This is it! Exactly what we want to say!

[@MeyLookslikeaPenguin]

I work as an office admin in a prosthetic and orthotic office and groan every time I get a uhc patient. I want to help this patient as much as possible, but I have to fight their insurance if PA is required and/or high dollar stuff. They recently changed how much info they need to determine medical necessity, like really? You need to know specifically if our amputee can navigate a wheelchair ramp and other slight inclines? Walking over grass, I get. Stairs, I get. Gravel, unlit sidewalk, these things I get. It’s as you hear, they’re trying to find any excuse not to provide what a patient needs physically and mentally to actually grow and succeed. I guess I just answered it. If we grow, succeed, get better and don’t need as much meds or doc visits cause we’re doing fine, less money in their pockets. I just want to see people flourish guys, please.

[@jonlizsam]

Defund insurance companies? Start with UHC! It’s probably the worst! Then it would be Happy Doctor’s Day every day!

[@terezjordon2290]

You nailed it. The horrible truth of health care. Greedy Insurance Companies run the entire show.

[@WestBloctonDM2]

speaking as a Dr, I agree completly.

[@Junierox]

Ah United. They made us and the doctors office conference call over a year later because they were billed when another policy shoulda been billed. The other policy was also United 🤣. Billing lady almost had an aneurysm over the phone

[@ghiansudelo2590]

Haha. Their departments aren't connected at all which makes it everything delayed.

[@aubreyl.wright6289]

One of my favorites yet! Love it!

[@drhandle4498]

I hope that one day United Healthcare runs into Ortho Bro in a dark alley. Then has to get approval before getting that broken nose set.

[@zachjones6944]

I feel so happy to have VA/TRICARE!!

[@Anakin5301]

Oh look! US healthcare system being the worst it can be for both medical staff and patients alike again! On a more serious note, thank you for these videos exposing some of these horrible things with the US healthcare system. As an European I can't imagine what it's truly like, but I am sorry that the American people have to put up with it. Thank you and everyone else in the medical field for doing all they can for society.

[@timothyskaggs945]

Homeboy is spittin fire again! United is the absolute worst to deal with as a provider or as a member. I lmao’d at “We’re an evil corporation”

[@tamaramartin4015]

This should be played at every Congressional hearing on healthcare. Two minutes sums it all up.

[@Okudevv]

I wish I could have heard that phone call 😂

[@ctankus]

United healthcare can go straight to hell. And all their administrators should be in jail!

[@gena7359]

The answer lies in the middle, prior authorizations are a necessity. We have MDs, hospitals and imaging centers the same as big pharma i.e.kickbacks from imaging...in order for Healthcare to be affordable for all it needs to be without profit all the way around. This is the pot calling the kettle black. BTW you are amazing and I share your videos with my medical team.

[@Lordgeorge16]

I used to have United Healthcare through my old job and they were the WORST. So glad to have Anthem Blue Cross now. This video summarized everything I hate about UHC!

[@claire308]

I have two young sons. I wish i would have named them Jimmothy and Todrick. Both with the middle names of Jonathan. As an er charge RN i had to organize higher level of care transfers. They required prior auth for HIGHER LEVEL OF CARE EMTALA transfers which I thought was ilegal in the state of CA. They are not the only one to do it. Our system is broken and breaking under the weight of corporate greed. Thank god for these videos. They bring light to a problem and also bring laughter.

[@Jobobn1998]

Damn, Dr. G dropping some painful truths!

[@TheIrenepiekarski]

OMG . A shot to the heart!

[@gypsiemonte2272]

Omg I work for a company that helps with scheduling assessments with N/Ps doing home or virtual visits. When I saw"United health care" I almost died cuz that's one of our campaigns. It's so true with all the hoops ppl have to jump through, is either the members get too much attention or not enough. PACE/IIH_"invative integrated health" is another but they all petty much do the same thing I looooove my job cuz I feel we do help make it better,experience an help alike but all insurances are horrible in preventing the Care and providing the coverage they should. Insurances didn't go to school forever to become doctors, yet they're the ones okaying or denying procedures, medication etc. There is waaayyy to much pull. If the doc says it's nessasary just deal with it stop telling to doctors" no not approved they need the generic dialysis medication" or " nah, that very important surgery that is nessacary, can come out your own pocket. Actually u know what? Cu we're feeling generous. , Well pay $300.00 out the $23,000 bill. Idk Mabet I am ignorant but from where I stand, doctors can't give the needed things because of insurance companies. I mean yea make sure the docs aren't being little shit heads screwing with the system but it's gone too far

[@grmpEqweer]

Can we have Single-Payer now? One estimate says around 40k people die from lack of insurance yearly, the other, 68k. Single-payer would save $$$, too.

[@fearreavers]

I'm not saying we should have the names, addresses, and person phone numbers of all UHC upper management....we should have that for all management for all insurance companies. so we can all personally wish them a happy doctors day

[@user-ql3ge2us4s]

This is honestly so true for any insurance company. It's a business first and foremost. Don't ever forget that.

[@mechkitten]

Legend has it, the Public Information Officer for insurance companies have their own public information liasons.

[@johnjackson4322]

Echocardiogram refresher program in Florida x 8 weeks. MD owned clinic, 25% floor area and 50% staff belonged to the billing department, I asked why? Attended 1 Partner's meeting to hear vitriol poured on any and all HMO's. Question answered. Infinitely glad to be practicing in Canada.

[@oljerseysoul8724]

As a former billing and coding rep in accounts receivable, i WHOLE-HEARTEDLY substantiate AND approve this message 😑😬

[@capnsean8365]

It's not just UNH, all insurance companies are in it for the profitability. Insu companies love to dictate what meds/tests/etc their customers can get. But we persist because we are driven by outcome, not income.

[@sopyleecrypt6899]

Todrick 😂 The CDC and insurance company employee names are the best 😂😂😂 This was quite dark, a little sad, and accurate.

[@rab7889]

Amen. Can we have one about how gynos aren't properly trained to handle thyroid issues, yet are expected to treat them throughout a pregnancy?

[@chupachup1195]

That was so courageous 👏🏻👏🏻💪🏻💪🏻

[@je6874]

I’m so grateful my country has free healthcare

[@ninjanana8730]

We have AARP Medicare Advantage for the past two years.I have lots of conditions and my husband has some regular old age ones.We have lots of meds and see specialists. So far we have had little denied or questioned,but from everything I keep hearing about UHC I am waiting for the other shoe to drop in the future. This country needs national healthcare for all but I doubt it will ever happen.