Update on Hisense portable AC unit

I had someone ask for an update on the Hisense AC portable AC unit I shared 4 years ago. The AC unit is still working well. i haven't had any issues.
you can see the original video (link below) to see a full review of the unit.
Original video post:
• Hisense 200 sq ft 115 ...
Hisense link:
www.hisense-usa.com/air-produ...
Manual PDF
assets.hisense-usa.com/assets...
Lowes links (not affiliate links)
250 Sq Ft unit:
www.lowes.com/pd/Hisense-6000...
150 Sq FT unit
www.lowes.com/pd/Hisense-Hise...

[@nathanshelton2030]

Hey @lifewithpal it says drain free operation I just got an hour ago, if I'm not running humidifier and if I'm only running a/c do I still have to drain it? I figured I would need to drain it I'm using dehumidifier, we just need it for a/c but I figured check like once aday if it would need drained cuz water can build up

[@LifewithPal]

I drain it periodically when running the a/c after a few days. It may vary by user and climate but even using the a/c some condensation does build up. Since I live in a drier climate I find that checking it once a week is best. It also depends on how long you will be running the a/c as well. So i would suggest checking it every weekly If you are running the unit for short periods of time on a daily basis. If you will be using the a/c at a prolonged period (over an hour at a time) check it every few days.

[@milo8948]

have you had to clean the coils? if so how often have you needed to clean it? I have this model and it cycles a lot so i wondering if it’s the coils

[@LifewithPal]

The AC unit has an access panel you can remove and clean the coils. You can dust them or use a vacuum with a hose attachment. There are filters that can be rinsed. I clean it at least once a week or at most once a month. It may depend on your environment. I showed how to remove the panel for the coils in this video at around 1:59. Sorry for the poor sound quality, however. kzbin.info/www/bejne/babbiaKcl9h9ppY

[@cheyennepadilla5854]

Do you know if we're able to use these when its smokey outside from wildfire smoke? Thanks

[@LifewithPal]

That I can't answer. I would say you could contact the company and ask. www.hisense-usa.com/contact I would think that would be your best bet. I did find this info via the EPA: If you have a portable air conditioner with a single hose, typically vented out of a window, do not use it in smoky conditions because it can result in more smoke being brought inside. Consider other cooling options like a fan or window air conditioner. www.epa.gov/indoor-air-quality-iaq/wildfires-and-indoor-air-quality-iaq#:~:text=If%20you%20have%20a%20portable,fan%20or%20window%20air%20conditioner.

[@draganciricfox]

Can you tell us how long that hose is when fully extended. Thanks in advance

[@LifewithPal]

according to a question anserd on the Lowe's product page the hose if 59 inches long. www.lowes.com/pd/Hisense-5000-BTU-DOE-115-Volt-White-Vented-Portable-Air-Conditioner-with-Remote-Cools-150-sq-ft/5005373569?cm_mmc=shp-_-c-_-prd-_-app-_-ggl-_-LIA_APP_235_Seasonal-_-5005373569-_-local-_-0-_-0&ds_rl=1286890&gad_source=1&gclid=CjwKCAjwwr6wBhBcEiwAfMEQs90tNagorbFbSYgIUxD-9EAr5OMz9zKgVV3zOJK2Ys81WgoshAcwfRoC9kUQAvD_BwE&gclsrc=aw.ds

[@JuanBautista-su3qw]

I don't have a remote for the AC unit and it keeps dripping off every 2 minutes and never cools down the room. What can I do?

[@LifewithPal]

sorry for the late reply. It could be that the ac unit has the over heat switch triggered. You can unplug the unit and press the reset button on the back of the plug. You may need to test it in another outlet just to see if it's not an overload issue. Aside from that I don't have any othe suggestions.

[@yvonneposhtar7133]

The manual states the unit will utilize lower, quieter fanspeeds in sleep mode. Mine is just as loud as in high speed so I end up shutting it off but that's when I need it most. Have you had any issues with this?

[@LifewithPal]

i'd never used the sleep mode until now. What I noticed was a slight decresase in the fan sound and that the unit panel goes dark. Aside from that I didn't really notice any major differenece. I'm wondering if that may be more for the fan mode possibly. Sorry I couldn't be of much more help.

[@theone5882]

Can you leave it constantly running or do you have to turn it off while you’re not home?

[@LifewithPal]

Personally, I've never done this or tried it so I can't say. But, I know that the AC unit has an overheating sensor so it will automatically shut off if it's been running for too long and the plug gets heated. You can set a timer and have it run for a set number of hours.

[@ChaiKrizzle23]

Hello, my hisense AC keeps shutting off during cool mode. Sometimes it'll be 5 mins and sometimes longer. I'm trying to figure out why. I cleaned the filter and drained it as well. The placement of the unit seems like a good enough spot. Not sure what else to do, I just got it and it's new. Please help. Thank you!

[@LifewithPal]

the only other suggestion I can give is unplug the ac unit and press the reset button. It could be an issue with the sensor that's triggered into thinking it's over heating. You can also try using the unit in a different outlet to see if it does the same thing. If that doesn't work you may need to buy a new unit.

[@kingdommindsetisraelites3316]

I just bought mine a few hrs ago and it's doing the same thing

[@LifewithPal]

The outlet could be not powerful enough to run the AC unit. You can unplug the unit and press the reset button and try it in another plug. You may have to return the unit if that doesn't solve the issue. HiSense has a how to video on the issue too. kzbin.info/www/bejne/a6DRp5KnjdqoesUsi=kFYAzRK3Tau_K6l5

[@mayradiaz5335]

Disculpa porque mi aire marca el numero 92 en la pantalla aunque le ponga el una temperatura de 64 o la que sea. La pantalla vuelve a marcas 92 y no enfria bien. Sobre el agua yo le puse una cubeta para que hay caiga el agua

[@LifewithPal]

Disculpa por la respuesta tardía. La única información que puedo sugerir es asegurarse de que los filtros y la manguera de aire estén limpios. Las instrucciones sugieren que limpie los filtros de aire y la ventilación de la manguera de aire. La única otra cosa que puedo sugerir es desconectar la unidad y presionar el botón de reinicio en la parte posterior. Luego vuelva a enchufarlo después de unos minutos. Aparte de eso, es posible que tengas que contactar con Hisense.

[@joseperez1581]

👋 do your air conditioner turn off and on my thas

[@LifewithPal]

This can happen if it's too powerful for the plug it's connected to. You may want to unplug the unit and press the reset button. Or try it in a different plug. if this doesn't work you can contact the brand by visiting the link below: www.hisense-usa.com/contact

[@JLEQ9593]

I got this last week. For cool mode it keeps turning off after turning on for 2 minutes today. It didnt do that for the last 7 days. But if I put it on fan mode it dont turn off.

[@LifewithPal]

The fan mode is just that a fan so it won't really cool. You can try unplugging it pressing the reset button and moving it to a different outlet to see if it works better. If not it could be a sensor issue. I also found these two articles that might help the issue. If not you may need to reach out to Hisense customer support. www.luce.sg/blog/e5-error-code-on-hisense-air-conditioner howtopro.us/how-to-fix-the-e5-error-on-your-hisense-air-conditioner/

[@JLEQ9593]

@@LifewithPali had this for 8 days now. I use it for 4 hours or 8 hours. Last night if i use cool mode it turns off after 2 minutes all the time. How can i fix that ? If i use fan mode its on for the next 8 hours when i wake up.

[@JLEQ9593]

@@LifewithPalwhere is the reset button?

[@LifewithPal]

it's on the back of the power plug. I haven't experienced this issue so I can't tell you how to fix it I can just give suggestions. One of the two articles links might help you that I posted in the previous comment.

[@LifewithPal]

This could be a sensor issue or maybe the sensor is triggered into thinking it's overheating.

[@muanaata2272]

My Ac kept showing E5, After drain the water, 10 minutes later it’ll come again. Wanna know if you have any idea how to fix this issue? Thank you so much🙏🏼

[@LifewithPal]

This seems to be a common issue lately I personally haven't experienced this yet. You can try unplugging it and pressing the reset button. Then plugging the unit back in after a few minutes. It may also be a sensor issue that is triggered because it senses the system is overheating. I found these two articles that try to help fix the issue. www.luce.sg/blog/e5-error-code-on-hisense-air-conditioner howtopro.us/how-to-fix-the-e5-error-on-your-hisense-air-conditioner/

[@boredtrucker]

I had this issue and I left the drain plug off while it ran and put something under it. had some water drain out after I tilted it back a little and didn't have any issues after that.

[@WalferASalazar-xh8xw]

Can I use this for like a hirer??

[@LifewithPal]

I don't understand your question are you asking if the remote can be used with a Haier ac unit? I don't think the remote is compatible with other ac units.

[@dulceramirez6428]

Aparte de que no dura mucho prendido porque se apaga se pone en el aire las letras ES ?

[@LifewithPal]

E5 es cuando la unidad de aire acondicionado detecta que el tanque de agua está lleno. Si no está lleno, si la unidad está drenada y vacía, puede desenchufarla, presionar el botón de reinicio y volver a enchufarla. Además, el aire acondicionado puede apagarse si el sensor interno se activa y piensa que está sobrecalentado. Esto podría deberse a que el enchufe de alimentación no puede soportar el voltaje de la unidad de aire acondicionado. Puede intentar enchufar la unidad a otra toma de corriente para ver si se resuelve el problema.

[@LifewithPal]

Encontré dos artículos pero quizás necesites traducirlos al español. www.luce.sg/blog/e5-error-code-on-hisense-air-conditioner howtopro.us/how-to-fix-the-e5-error-on-your-hisense-air-conditioner/

[@Kevin-zi3hc]

Can you tell me why it shuts off then comes back on again.

[@LifewithPal]

It could be that the unit needs to be reset this coud be due to the unit being too powerful for the outlet. Unplug the unit and press the reset button on the back of the power plug. Or it could be that it thinks the water tank is full. So may try to empty the water tank. There is a drain at the base of the back of the unit you can remove the cap and place a pan or something under it to catch the water. Once it's empty you can replace the cap and turn the unit back on.

[@Kevin-zi3hc]

@LifewithPal I got it...Thank You for you're help.

[@LifewithPal]

glad you got it sorted out.

[@kekoasimioni4437]

How often do you have to drain the water? I just got one 2 days ago.

[@LifewithPal]

For me I check it every few days. i'd been using the unit off and on for the past week and drained it on Sunday. It had about an inch of water in it. This will depend on your usage and overall enviroment.

[@Duddynigelz]

So found the real issue with the e5 error after cleaning trying to drain the tank that was empty I found the float that will indicate a full tank and took it off the mount cleaned it and has been fine since

[@LifewithPal]

Thanks for sharing that info. glkad you were able to find a solution for the issue.

[@ThatOtherGuy272]

Where’s the float and how did you get it out

[@LifewithPal]

I'm not sure what a float is but you can drain the ac. It has a drain spout on the botton of the ac unit. It has a drain cap you remove to drain the water.

[@muanaata2272]

Really need your help which float you talking about?

[@LifewithPal]

@@muanaata2272 again I'm not sure where the float is but I did find two aritcles that might help. www.luce.sg/blog/e5-error-code-on-hisense-air-conditioner howtopro.us/how-to-fix-the-e5-error-on-your-hisense-air-conditioner/

[@sheepdog-kp9hb]

I Have the exact same unit right out of the box piece of shit

[@LifewithPal]

Sorry you feel that way you can take up your complaints with Hisense.