USED Clothing SELLERS WARNING, Ebay policy MUST be followed

[@RockstarFlipper]

Did you know about the statement being required?

[@bethamon5483]

No I didn’t know that! Also , didn’t know we could change font on descriptions. Yay!! I always hated how minuscule it was.

[@sixby69]

@@bethamon5483 changing fonts on descriptions is tricky because I've found (and been warned) that my template description on PC/Laptop is not compatible with formatting on phone app. So...if you sell similar and want to go into and edit it will tell you format not supported and text/details will be deleted.

[@markthompson7503]

I did not and eBay should just put the statement in for you when you click "used"

[@govygirl]

No, Didn't know about this requirement. Seems like bulk edit misses the mark if you want the same font and size.

[@elizabethwitt2621]

Nope, didn't know about it. One would think they would have made an announcement about that, right? eBay always giving you more work to do that doesn't earn you money and for no real benefit to anyone. Cleaned properly? Isn't that subjective? And to eBay standards? Now you're reaching...what standards? 🙄

[@Whiplashthesnake]

As someone who sells used suit jackets, It would be impossible for me as an individual seller to get the hundreds of suits I have dry cleaned properly, it would cost a small fortune. I have always sold my suits as is, and list if anything on it looks stained. If someone feels the need to dry clean the suit before wear, which I reccomend as I dont know its history, they can do it, but for me, its just not economically feasable to do so with all of my suits.

[@Ingrid.Taylor]

EXACTLY!!!

[@richardvargus7443]

So you are in violation.

[@brian4180]

@@richardvargus7443 oh well

[@librasun123]

Goodwill stores don't clean anything you can see items with food and other debris on them. They not putting up signs declaring items properly cleaned now are they?? Yard sales and other places like peddlers mall don't either. eBay is just covering their own butts. You get a ton of add more item specific notice, like what's the character for a pair of shorts. Come on just more work for a $4 item that takes an hour to photograph then list everything under the sun time it's all done you're working for NOTHING because time sourcing, washing at the laundry mat, photograph, listing and waiting for something to sell, sending offers. You're spent hours on a $4 item they will add fees to, make you wait to get paid and then hopefully a fickled buyer doesn't use your item on vacation then decide to return it once they used and abused it and now wants a refund. eBay is a losing game.

[@carrieowens5700]

Almost all clothes I buy have been laundered before I buy them. I mostly buy clothes at yard & estate sales and very picky about condition and even smells like fabric softener since I don't sell many clothes. If I feel it needs it, I have steamed them.

[@zolatrascher2162]

IF YOU CROSSLIST…I would suggest NOT using “per eBay standards” in the disclaimer. Use “per manufacturer’s standards/instructions”. Mercari and Poshmark don’t really like the word “eBay” in their listings.

[@elizabethwitt2621]

Very good point. 👏👏

[@TheAntiqBoutiq]

Are you sure? Lol

[@oldmadenewcreations]

I'm new to selling as of January and I never knew that had to be started in the description. Thank you for this video because I've now not only added the phrase to my listings, you just taught me how to bulk edit. Thank you!

[@erindixon2877]

I’ve never had a statement concerning cleaning. I used to wash everything but stopped when our area became drought ridden about 12 years ago. If an item has a stain or weird smell, it gets cleaned, but otherwise, the item gets steamed only. I don’t buy items that are nasty either and they are usually clean when I get them(folks in small towns generally bring clean items to the thrift store because everyone knows everyone and they don’t want the gossip headache).

[@richardvargus7443]

Everyone generally donates from their closet. Not their dirty clothes hamper

[@exhibitdesign901]

As I started ramping up reselling, I have been listening to a handfull of my favorite KZbinrs (you included RockStar). I remember someone saying to add that statement, though I don't use the words EBAYS standards. I use, "Has been washed and cleaned according to manufacturers instructions. This is a pre-owned item with normal wear."

[@thisistheway6559]

Thank you for the info. I just finished editing my listings and learned more about the bulk editing feature.

[@magaAsh]

I wash my items and actually had a buyer messagef me after they received the item and said it had a perfume smell. I wrote back "that's odd because i wash all clothes in no scent detergent". Never heard anythjng back.

[@flawedperfextion]

Same

[@rperez2608]

That's because buyers sometimes just give up and talk the smelly clothes up to experience

[@rperez2608]

Chalk

[@TheAntiqBoutiq]

I’ve never heard of the used clothing laundered statement either. I’ve been on ebay since 1996 or so. Always knew they needed to be laundered, but let’s face it, steaming is another form of sanitizing every bit as much as washing.

[@RockstarFlipper]

yeah ive been on forever and never heard of the statement

[@TheAntiqBoutiq]

@@RockstarFlipper when it comes to ebay sometimes you can’t really overthink things. I mean, is it better to just add the statement and move on or keep going as is and see if it makes a difference? I’m personally not sure. Right now my ebay account is small. Working on building it up again. So I have to decide. @rockstarflipper did you add the statement?

[@thodegirl33703]

Thanks for the info! Updated all mine. I had no idea about this, and I didn't know how to use bulk edit tool, so thank you for that too!

[@deadlysquirrel5560]

My daughters have bought clothes on eBay since they were teens. The first thing they do is wash them with a free and clear detergent. Who would not wash the item first?

[@bhuston29582]

The clean policy has always been there, but there’s never been a policy about making that statement. I’ve been on eBay 25 years. I’ve never heard of that.

[@RockstarFlipper]

apparently the statement thing popped up 6-9 months ago or so

[@lesliespeers2739]

Exactly!!

[@lesliespeers2739]

​@RockstarFlipper How about a little heads up EB!!

[@Gayle-Dimitri]

Thanks Casey! #1 Personally, I wash everything, and I use Tide. So I have already been putting that in the list, in BOLD TYPE. Some people are sensitive to some fragrances, so I have been doing this for years. #2. Strangely Vintage USED underwear, such as panties can be sold. And as a footnote, they go for crazy money (I’ve seen some sell for over 400.00 for a pair of silky granny panties). Usually in the larger sizes, Vanity Fair specifically.

[@MonicaLitman]

Glad I saw this I have a ton of clothes to list

[@jhaury2958]

I was not aware of this statement either. I have laundered clothes but for dry clean only I have not. Makes me rethink about the 10 or so coats I still need to list.

[@dubiaroachesusa1793]

This is what i put in my listings----This shirt has not been washed and was in a storage locker for about 15 years. There might be a musty smell. We have aired the shirt out. We did not wash it because one, we didn't want to ruin any pictures or fade any colors and two, the laundry soap we use might cause an allergic reaction for some people so we thought it would be best to leave it to the buyer to wash it and air it out. We have checked all the elastic in this shirt.

[@ritaweygint4038]

Wow… good to know before I start selling. Thanks!

[@Joseph-ut4ui]

Thanks for the advice; I just updated two of my listings.

[@RockstarFlipper]

Anytime!

[@jb_the_25th]

It's been a while since I've seen anything from you on any platform. This video popped up on my feed, and I'm glad it did. I only have one pair of used jeans listed on ebay right now and no other articles of clothing, but I will likely return to thrifting for clothes in the future. Good to see you, and thanks for sharing. I'll hit the like and subscribe to make sure I don't miss anything.

[@RockstarFlipper]

Thanks so much for coming back in, glad to have you back. Happy you saw this one

[@donnaward2014]

Thanks for the heads up! I have this already stated in my store profile, but have amended all my clothing and fabric items just to be safe

[@TheCyclone59]

I know they have had that policy for at least 3 years( since i started selling clothes full time) but ive never heard of anybody getting listings taken down.

[@Chicago48]

Can we put it in the Condition box? Seems statement would fit more appropriately in the condition box.

[@campingwithchrissy]

I had absolutely no idea, I do wash everything that can be washed, iron if necessary. Thanks for this info, updating my listings ASAP!

[@bsmag6719]

Thank you for the straight forward reselling content

[@RockstarFlipper]

You got it! thanks for watching

[@LawonneWatson]

Thank you for this update and training on the bulk edit feature.

[@PodunkPicker]

I've heard people talking about this on other groups and I know my listings for clothing don't have this statement in it. Good advice to use the bulk editing to do that and become compliant with eBay's policy. Thanks for this video.

[@RockstarFlipper]

VERY WELCOME, Thanks for watching and commenting. It's worth doing if nothing else safe than sorry

[@BarnDoorsTV2]

I heard about it on a fb group a year or so ago. It was easy just to add it to my templates or descriptions.

[@bearkiti9974]

That is new to that policy. We sell all our clothing on Poshmark and Mercari now so no worries. I do have a couple of new sealed in plastic shirts on ebay but nothing used.

[@Gayle-Dimitri]

Also, I do wash everything since you don’t know what the item was exposed to (bugs, rodents) and I don’t want that in my house.

[@a.w.o.l.9364]

Thank you!!! I had no idea 😱

[@yolandarouser1413]

My statement says "all clothing is clean and free of flaws unless mentioned in the description"

[@RockstarFlipper]

Nice!

[@JEEssentials]

Once again, great video! Valuable information!!!!

[@dianehamm6637]

Yes, the part about including that statement in your listing has been there for at least a year, maybe more. I started adding it way back then but honestly after a while got kinda lax about it. Have been adding it diligently lately tho

[@RockstarFlipper]

Sucks

[@rodzillarox4882]

Basically, you don’t have to do anything, but just say that they were properly cleaned and leave it at that . That’s absolutely ridiculous. However, there is a guy on eBay who does wash all his clothes or did…. I never do and never will unless my clothes smell bad. I just have to change my listings because I don’t buy crappy clothes. I’m buying really good stuff.

[@richardvargus7443]

Way to do the bare minimum sir. You're the reason the country is going to shit.

[@brian4180]

@@richardvargus7443 stop being an idiot - some people choose not to. Has nothing to do with "bare minimum". The country is going to shit because of morons like you.

[@theeclectorium]

Last week the policy did say you had to include a statement, when I checked the policy again today it no longer does.

[@RockstarFlipper]

Yeah it literally was there in ththe video. And now it’s gone.

[@LindaG752]

This happened to someone a few years ago & it came in to question. I never added the statement & nothing happened. My guess is it’s possible these people had a bad complaint? I don’t know, if they take my listings down, ok. I’ll relist easily with List Perfectly. I say use your own judgment & take proper care of used clothing. 😊

[@bigd4746]

What about “Dry Clean only”. Do we have to have them dry cleaned?

[@keithm2345]

Yeah this is what I'm wondering. I sell a lot of silk neckties. I can't just stick them in my home washer; I'd have to take them to a dry cleaner and there goes a chunk of my profit. 😟

[@TheAntiqBoutiq]

@@keithm2345 if they aren’t dirty I’d let them air out and call it a day.

[@the5to9Hustle]

That’s definitely a revision. Not sure when it was added but it used to just say the item must be properly cleaned. This revision, it seems to me anyway, more specifically requires that you be the one to clean the items. Whereas before you could buy a clean item from someone else and let it rip. How the heck does this apply to suits, sport coats and ties? Or does it apply to accessories?

[@helpfulcommenter]

It's BS. Disregard it. It's just them covering their ass.

[@Tightpinch]

What about leather jackets or shoes??

[@johnnyswag2802]

I have always washed/dryed anyways, but this is the first about leaving a statement.

[@bayoureseller]

We started selling used clothing on eBay a few years ago. That statement has been required since at least 2021. Side note, your audio was cutting out a lot toward the end of the video. Thanks for the heads up!

[@MeCB2012]

When I sold clothing, in the condition area. I always mentioned “ that this item has been cleaned per label instructions with a non hypo allergenic laundry detergent.”

[@christinaanderson8195]

Due to me working in the housekeeping industry, when I do my eBay listings, I have a disclaimer that states “you should always wash any clothing used or new following manufactures tags due to possible allergies to any chemicals used during process making or soaps used by others” I have allergies to certain chemicals I am very aware that soaps and processing chemicals can cause reaction. But I wasn’t aware of rules that you had to have it in your listings that you clean them per eBay policy

[@marym7946]

Knew about it have been following it. Have a general statement not only for clothes but also shoes. Helps reassure buyers. I've built it into my templates listing.

[@zolatrascher2162]

What statement do you use for shoes if you don’t mind me asking? I launder shoes in the washer if they aren’t leather or suede. Otherwise I hand clean them on the outside with leather/suede cleaner and spray Lysol inside of all of them.

[@johnd1685]

Tide anti-bacterial spray... All done

[@AaronMooreMPG]

Most of my used clothes listings mentioned "pre-owned but cleaned" in the listing descriptions. Several items had to be washed before being posted on sale. Some items needed a long pre-soaking before going in the wash. If they're in good shape, then I sell them.

[@Nitelite1974]

The BEAR (bulk edit and revise) tool is AWESOME - just wondering how to filter for used items. MOST of my items are new (only a VERY few are used). Ive been selling on Ebay since 2002, never seen this policy that it had to be stated. Always knew they had to be cleaned - just not that I had to state it.

[@curiouscollection2626]

We sell license plates and they must include a statement they are expired 3 or more years. Ebay has been doing take downs on license plates for years.

[@Isaac-ev3nq]

That's a cool niche.

[@RockstarFlipper]

Interesting

[@cclovelacegrace]

I didn’t know this and it seems to me like they would probably have to drop 90% of used clothing sellers because I don’t know anyone that has this statement!! I would like direct clarification from eBay on this. It’s crazy!

[@helpfulcommenter]

Yeah it's bullshit. It's just a youtuber looking for content to get people to click his video. disregard.

[@NJ-Jack]

In reading the policy, I see that the statement must only say that the item has been properly cleaned. Ebay doesn't define what constitutes "properly cleaned"...not even a reference to manufacturers recommendations. So, my statement is going to say, "Used clothing has been properly cleaned."

[@titantv9496]

Thank you for this. I saw that statement when I started reselling in January but never saw any other listings have it so I didn't add it. I just went thru and did the bulk edit which was awesome learning tip. (I will just need to slowly go through and remove the statement from my non-clothes )

[@DaydreamAboutNiceThings]

Thanks for the heads up !

[@RockstarFlipper]

Anytime!

[@Vineyardedge]

Thank you so much for the info and tip on how to bulk edit. Here's another tip to sellers to avoid complaints: After washing, do not hang clothes up in an area where the clothes can absorb smoke from cooking or other substances. Do not hang clothes up near litter boxes. Also make sure clothes are 100% dry before packing into plastic bag or they can mold. No brainers, but even something clean can get smells after they're washed. 😮

[@RockstarFlipper]

Yup my inventory is separate of everything offsite

[@loosecanon827]

I appreciate the heads up. Thank you.

[@astracey1]

I was trying to update & relist a pair of capri pants about a month ago probably & when I went to hit list it gave me an error about underwear not being allowed, which was SO WEIRD bc It was pants! I called EB for help bc it kept doing it & wouldn't let me list this item that had already been listed previously. I also already had "cleaned per EB standards" in the listing so that wasn't the issue. They put in a help ticket to IT to look into it & said they'd let me know when it was resolved. To this day still no response to the error. Yesterday I decided to try it again got same error, so I did process of elimination starting by removing the brand to see if that was why & then removing the word "pants" just leaving as capri it then let me list them. So this new flagging system they have definitely is glitchy on picking up words they think are panties. 🤦‍♀

[@jennasantiago3820]

It was in the policy in 2009-2010. Same thing happened to a seller and I called eBay. They told me to add to new listings but said in general it's not a priority. Obviously in modern times, AI makes enforcement easier.

[@amikei2981]

I have had customers tell me not to wash the item as they are allergic to some detergents. Lose lose situation.

[@RockstarFlipper]

You have to follow ebays policies not your customers unfort

[@hyepwr23]

thanks for the info i changed everything

[@kathyctbcYT]

Hi I just checked the 2 items you show in the vid & I don't see your the new info updated in the Polo description. Today is 6/22 1PM. The Roca is there but WAY down at the bottom after a bunch of white space. I checked because I remembered from LONG ago that I could never get my bulk description updates to show on my items so I was checking to see if that was still an issue. Thanks for this info though. I've updated all mine

[@RockstarFlipper]

Yeah I noticed. So clearly bulk edit description is glitching. I just re did it. And I’ll refresh in a bit.

[@kathyctbcYT]

@@RockstarFlipper I tried to use that feature years ago and multiple times afterward. I could never get it to work right so I just don't try anymore. Of course, I don't have 1000s of used clothing items like you do, so not as big a deal for m. Happy selling!

[@LizGarrisonReaLiZeU]

Thanks Casey.....

[@lastisfirst5618]

What about Birkenstock, waxed tin cloth items, waxed jackets and or garments . Edit. ; some of the wax garment makers suggest hosing down with cold water and air drying before storing the garment after using it .

[@user-ms6rm1fc9x]

I alwsys wsdh my clothing. The water is so dirty.

[@HumbleTreasureFinds]

Thanks for the info

[@RockstarFlipper]

Anytime!!

[@PhilDavisplus]

But ..did you clean everything, or did you add the statement only?

[@ravynbast]

I heard Tech mention this policy a couple weeks ago and then shortly after it has been talked about in a couple Facebook groups. There's a lot of fear mongering, as happens on Facebook, IDK how true it is. Someone suggested that eBay might have a new AI tool to scan listings.

[@RockstarFlipper]

Thats probably whats happening

[@TheHikercrone]

Didn’t know this, thanks for the heads up Casey!

[@jessicamalone4405]

Thank you

[@RockstarFlipper]

very welcome

[@jason_alan_beck]

I can see this being a ad thig because say you do wash the items and the buyer ends up being allergic to soaps can result in issues I would think.

[@Taurabirdy]

Q: what if you bulk edited and it did the tiny font....how do you fix that in the bulk editor?

[@RockstarFlipper]

You can edit the font size, i just didn't do it because i wasn't thinking about it

[@hawaiiflowerchild3039]

Never. I was selling vintage Victoria Secret and other eclectic bedroom wardrobe. Slips hose and bras. To ad to this men were buying up my double digit bras used before I had them as New W Tags, had harder time selling. 😅

[@davidkelber3485]

I've never made a statement as cleaned, but I wash all used clothing regardless if the person I bought from already did.

[@user-it3ft7xp2i]

Just updated over 7k clothing items. I'm glad that I came across your video. We had no idea that this was required and have been selling on eBay since 2015. eBay would most likely come out of nowhere and take your listing down or perhaps even suspend your account.

[@TheAntiqBoutiq]

But are you going to launder each and every item before sending it?

[@user-it3ft7xp2i]

We wash everything that comes in except for new inventory already. Selling dirty unsanitary items is a good way to create returns and negative feedback,

[@TravisInDallas]

I do wash everything. I dont know how people dont. Everything from thrift stores smells. I shop a lot of thrift stores. They ALL stink. I dont know how people dont wash, but i know some KZbinrs dont. No stains is laughable. There goes Ebays clothing business if thats a requirement.

[@donnac5917]

Where did you read that? Im currently reading the ebay used clothing policy right now 6/27/24 and i do not see anything about having to included a statement. Anyone else seeing that? I do see the properly cleaning sentence but thats it. Nothing about a statement.

[@feelosophy1921]

I bet they shipped something that the buyer felt was questionable as far as having been cleaned previous to shipping.

[@janschwartz3247]

Would this apply to coats as wells?

[@RockstarFlipper]

Its clothing it counts

[@denisecoffey6269]

So I cannot remember who I heard it from but it was a KZbin reseller that made the comment that you have to put in there that the item has been cleaned per the manufacturer instructions so I went back and edited them all. This had to been almost 8 months ago and put this on all of my used clothing and shoe items and I truly do clean every single item because I’m kind of OCD about clothes coming into my home straight from thrift store or whatever. Item has been cleaned according to manufacture’s instructions.

[@RockstarFlipper]

Appears the statement popped uop a year or so ago

[@piratesprayer]

Yeah, with it being required that doesn’t necessarily make sense because what about like leather jackets? You’re not gonna wash that vintage item that if it’s washed it shrinks silk and stuff like that.

[@radiantmasterpiece5649]

I guess we will have to wait and see if a bunch of us get this warning. I steam almost everything to make sure it looks nice

[@AmyCallahan-me7kl]

Is steaming one of eBay‘s acceptable cleaning processes? And what if we sell material that is technically new but maybe pieces most people don’t want them washed and will do about the same type of “damage “as washing wood so how would we handle that situation?

[@cut_the_tags]

I knew about adding the statement about items have been cleaned per eBay’s policy. But I don’t have it in my listings. Probably need to do that.

[@shannoncrider1512]

Thanks I am going to up date my clothing

[@zeric3000]

Wow, I am lucky I don't have to change anything. 90% of my items are used clothing. I have stated in my description of my items that "all clothes are from a smoke-free environment and cleaned and ready to wear" since the pandemic.

[@courtneyjohnson2218]

The clothes are going to be wrinkled after they are washed. Does eBay policy require the clothes be ironed afterwards? I'd rather stop selling used clothes before I do any washing and ironing.

[@RockstarFlipper]

It does not require that but you do have a point in some cases, proceed as you were i guess

[@tamig.7969]

That's strange, But, I recently purchased some shirts for my son and they smelled like someone wore them and didn't wash them afterwards. I of course washed them immediately. But, why would you send them out smelling like that.

[@AllThingsHappy888]

Thanks Casey. Side note, I think your old microphone is better, I’m hearing static randomly through the video.

[@RockstarFlipper]

Yeah when i Clip it on it gets some, when i hold it, it doesnt.. im working on it

[@trishasmithisawesome]

I knew of the policy. Never done it. Feels like fear mongering now that someone posted about it in a Facebook group.

[@RockstarFlipper]

If people are getting items taken down....

[@bairfreedom]

Unless it has a stain and is valuable I NEVER wash my ebay clothes. They are already a PITA without washing them! Lol I also don't buy nasty clothes either. Been selling for 11 years and never have I ever been warned, scolded, have listings taken down etc. for clothing not having been washed. I follow a couple large ebay sellers who have gigantic stores who also do not give this label in their descriptions on their stores. Sound like BS to me.

[@sellsformoola]

@@bairfreedomPITA what is that meaning?

[@InfernoPS]

@@sellsformoola Pain in the A$$

[@bairfreedom]

@@sellsformoola Pain In The Ass. 😆

[@DixonsPickins]

Technsports has been saying that you need this notice in listings for years

[@RockstarFlipper]

The policy has been around for years... the statement being required is def newer

[@DixonsPickins]

@@RockstarFlipper I was told over 2 years ago that it was required in the listing.

[@milnaw1329]

Has the requirement been removed since this video was posted, or am I viewing the wrong policy page? And thanks for the tutorial on bulk edit!

[@Flippinliving]

Are shoes included ss used clothes?

[@Resell_crazy]

I've never seen that....guess I need to edit alot tomorrow.

[@SaraLeeNeat]

I’m one of those people who are allergic to everything so I wash everything. It takes F-O-R-E-V-E-R but at least I don’t sneeze 9,000,000 times when trying to list. I only very lightly steam dry clean only clothing.

[@DianneWilliams]

I appreciate this info!!

[@JoeKyser]

I usually dont sell used clothes. I did come across a bunch of clothes and wanted to sell them. When I looked it up I remember that catching my attention. I didnt think anything of it and just did it. All I remember is having to say its been washed. Makes sense though. Its more for the seller than anything i think. We all know buyers dont read anything, not even titles soooooo lol

[@bat2275]

Am i expected to wash used baseball caps?

[@TheAntiqBoutiq]

Yes. I have these frames you put them in and then you air dry them. They come out perfect.

[@rperez2608]

I would like eBay to require sellers to disclose where they have gotten the clothing since Thrift stores n o w saturate everything with Febreze which can be impossible to remove

[@meganjordon]

Reading the policy on the Australian ebay site, it was updated December 18 2023.

[@markthompson7503]

Thank you for the heads up

[@sweetgirl4u247]

I always write 2 different statements... "Item has been washed according to directions." And if it was dry cleaned (expensive items ofc) "Item has been professionally dry cleaned."

[@helpfulcommenter]

You pay to get all your dry clean only items dry cleaned? Really?

[@sweetgirl4u247]

​@@helpfulcommenter no, only really expensive items. Normal items, I just wash them.

[@tomobrien9361]

Does thie include hats?

[@RockstarFlipper]

I would assume so

[@tanyahooks2070]

Do you do free shipping with all your clothing items?

[@RockstarFlipper]

@@tanyahooks2070 pretty much every item I sell. Few exceptions

[@tanyahooks2070]

That’s what I thought. Do you have a vid about that?