USEFUL TIPS for visiting any Tree House Brewing Company location!

[@dennisdriscoll]

Great info! As a neighbor and frequent visitor to the Sandwich location, I appreciate knowing my beer-to-go and draft tickets will be ready and waiting for me at the time I have chosen. It really is a simple process. Thanks for having things so organized with such a well oiled team there.

[@gailm1122]

I think people get intimidated because it's new to them, but it really is quite easy to navigate. Once you've used it once, it becomes second nature. And of course the great thing about Tree House is it's always about the guest and if you really can't figure it out, there's a staff member who will be happy to assist. Cheers!

[@benbinner4190]

A video on a tour of Tewksbury would be awesome for us golf/beer fans out there!

[@treehousebrewco]

on the list! stay tuned!

[@alexanderjuliano2548]

As a seasoned Tree House Vet, highly recommend setting up the time youre picking up cans and not leaving it open! Saves so much time! Last Charlton visit for cans was the best, I'm unsure of the name of the guy who helped me out but my order was quite large with weird shaped boxes, he offered to help carry it to my car! He didn't have to do that, I would've been fine making 2 trips or using a dolley but he wanted to make sure I made it to my car without dropping. Never has a brewery been more complimentary. My fridge has always been dominated by Tree House, 75% or more of the beer I consume is theirs and that isn't changing anytime soon. Best in the game. Cheers.

[@paulff3]

Nate is so calm overseeing The Empire. Go Tewksbury!!!

[@phalmatticus5093]

A great introduction to your diverse locations. Thanks Nate!

[@trayallen6127]

Wish you would open a West Coast location... Love the videos and the inspiration.. You guys rock..

[@lucgoulet1005]

Had a hard time ordering online as a Canadian with a canadian credit card. Never worked actually. Had to order on-site. I hope your system will accept canadian infos so we can book our order and our draft tickets as soon as possible!!

[@indiekiduk]

Don't they take Apple pay? Best not give any website your real card number nowadays.

[@lucgoulet1005]

@@indiekiduk Apple pay, Google Wallet, Paypal... no luck at all!!

[@treehousebrewco]

Thank you for this feedback. Through our POS we have struggled with a significant amount of international fraud unrelated to Canada. Sadly our POS has a blanket international block and does not have the ability to block singular repeat offenders. We are aware of this challenge and working to remedy it. That said, for anyone reading, we are always ready and able to help you in person. Please remember to bring valid ID! :)

[@lucgoulet1005]

@@treehousebrewco I agree, you guys were very helpful when I got there. But some of the beers I wanted were all gone! That said, I’ll be back for sure!! Thanks guys!

[@brygoss]

Cheers from Arkansas! Finally got my buddy to send me one of each of the tin tackers! So excited to hang them

[@19thhole27]

The 20 min drive to Sandwich is worth every min . Location on the Canal/bay is beautiful.

[@treehousebrewco]

Thank you so much!

[@theoduarte1455]

It would awesome if you guys did a tour in each location...;)

[@treehousebrewco]

in the works!

[@LettuceHasFun]

I have to share this video with all my friends before we all go. I was way too excited about getting the beer tickets in advance. I knew all the beer I was going during the car ride there

[@tylerryan6828]

Good on ya for making this video, it will be beneficial to many! As a regular, I totally love the new set up. Makes everything easier. Remember line pours a few years back? Good times 😅

[@treehousebrewco]

Thank you for saying that…. It was generally bad there for a bit and we are sorry. For many new folks it can be hard to understand why this system is in place, and we struggle to communicate it. Hopefully this helps!

[@FROZYO]

I’ll be visiting Tewksbury in about a month. If I’m Ubering there and will be drinking at the taproom as well, is there a way for me to pick up beer to go and say, put it in a bag? It would still need to be within the time slot for beer to go pick up, correct?

[@treehousebrewco]

You can order in advance for pickup or we can help you inside the taproom. The taproom has slightly more limited to go options, but we can help you in either circumstance

[@KingstonSun]

Visiting from Australia next week. It says “limit 1” for pour tickets. Does that mean you can only have 1 beer when you visit?

[@treehousebrewco]

Each Tree House location has a three pour maximum. Drafts 16 oz and larger may be split. Beers poured on Lukr faucets may not be split. We are quite excited to host you!

[@kapado690]

It used to annoy me,but I'm so used to it now that it makes sense. Only the draft splits still confuse me🙃

[@treehousebrewco]

Thank you for the feedback. Anything 16 oz and over can be split and nothing on side pulls. That’s all there is to it

[@pedromvuus]

@@treehousebrewco By split you mean two pours of the same beer (sharing with friend I guess)? or you can save it as a half pour to have a different beer later? or you can just get two different beers in one go? Several possibilities so that is why it can be confusing

[@Kapstif]

Heading to Tewkesbury next week from the Uk. Will order in advance but don't have a car. Presume i can still just collect any beers to go in person?

[@treehousebrewco]

Yep, there is an option to go from the taproom but for larger orders the outpost is best.

[@SmithCJustin]

Great video, Nate. Question about golf; can you get pours while playing?

[@treehousebrewco]

yes sir, three on course.

[@Sony4971]

how often does online merch get restocked or added? Last drop seemed to be in May.

[@treehousebrewco]

We add new merchandise weekly

[@DanSWEATSHIRT]

Hope we get some coffee and spirit content as well!

[@treehousebrewco]

always in the works!

[@jamesfrye81]

It would be great if I could get it in Florida 😔

[@thefish727]

My biggest frustration with the web UI is that the draft pour interface and the can interface are two separate portals. It would be more intuitive and convenient for the customer to add cans and pours to one cart and check out all at once. Still love the beer and experience of every taproom.

[@treehousebrewco]

This is great feedback - we have done both methods in the past and the current solution has been good but we are not opposed to trialling different methods. Genuinely trying to improve.

[@thefish727]

@@treehousebrewco I just remembered my first time going and being so confused how to order draft because I was looking at the can store. The QR system has been working well recently though, good innovation over using order #.

[@Biggin69camaro]

If only Tree House was available in Utah...

[@garyleach6332]

Count me in

[@jl4986]

Now I’m thirsty

[@treehousebrewco]

you and me both!

[@petemcmahon2792]

Maybe easier to just expand and lose internet ordering and hire humans

[@rivrivrivera2916]

What else could I do if I go out from California … ?

[@treehousebrewco]

In Massachusetts or near Tree House?

[@JakeLuke308]

Oddly this video has made me thirsty, excuse me.