Using AI Digital Workers to Fight Financial Crime with Adam Famularo, CEO of WorkFusion

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AI is making its way into many areas of banking and fintech but one area where it already has a strong foothold is detecting financial crime. And there are some companies doing new and innovative things with this AI technology here.
My next guest on the Fintech One-on-One podcast is Adam Famularo, the CEO of WorkFusion. His company has created these AI digital workers that are integrated into the workforce of a bank or fintech. These are real digital assistants that have been brought to life by WorkFusion.
In this podcast you will learn:
- What attracted Adam to the CEO role at WorkFusion.
- How he describes the company today.
- How their AI Digital Workers operate and the different job roles they have, and an explanation of the use cases for these digital workers.
- How they have trained the digital workers.
- How banks are augmenting these digital workers with their workforce.
- What kind of feedback they have received by humanizing their AI models.
- What is involved in the onboarding process.
- Where the AI digital workers fit within their core software.
- The typical organizations using WorkFusion today.
- A couple of case studies from banks using their software.
- How much they are reliant on LLMs and Gen AI.
- How they reduce the risk of errors or hallucinations.
- What this will all look like in five years.
- How this will impact the human workers interacting with the AI workers.
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LendIt Fintech is now Fintech Nexus.