Vacancies in the quality control department!

[@revd-london]

Thanks for this video, it’s good to know I’m not alone with problems! I had an Accordo 135 temporarily while I was waiting for my CV80. Interior is very similar. Major problem was that the heating didn’t work, so one time we really needed it, we had a very cold night. It also had the leaking problem with the fresh water outlet, pretty much from new. Was fixed under warranty but it’s a couple of half day round trips to the dealership each time. We also had the toilet door handle come off on our second trip. With the CV80, the pop top wouldn’t close properly which made journeys noisy. We also had loads of problems with the alarm going off which we were told was due to the pop top not being closed, but good to know your workaround in case it happens again. We’ve also had problems with the side door bug screen. It almost always comes off it’s runner and need to unscrew and refit each time, which is not fun when light is going and you’re trying to keep bugs out. We “lost” the solar panel off the top of the van, we assume it was just not glued on properly and was replaced under warranty. I’m not sure at the moment if the new solar panel is properly charging the leisure battery. The water level monitor is random like you said. The door on the side of the bed has worked it’s way loose and as it’s just chipboard I’ve had to use some matches to be able to screw it back on, as the holes were mushed up. The gas oven is tricky to ignite. Like you, we regularly bang our heads on the headbanger! Roof trim round the entrance to pop top was not glued on properly. Magnetic strips on the front window blinds were not glued on properly. All in all, not a brilliant experience and I’d struggle to recommend Elddis. That said, I realise similar vans from other brands can cost quite a bit more.

[@rachyroo817]

Great you do make me smile, I hope Elddis have seen this 😂

[@davidwoolf6948]

Brilliant video, very helpful, can’t wait for our CV40 in October

[@TravellingfromScratch]

You'll love it. Any little teething problems I have had have really been nothing at all. I love the CV40. There are some things that I have changed and some things I plan to change but I'm not disappointed with it in any way. Good luck and thanks for taking the time to watch me rambling on.

[@chrisife2303]

I’m picking my new van up next week, thanks for the hints on where to look for potential issues

[@TravellingfromScratch]

I'm sure you will love your new van. Every van from every manufacturer has little issues when it's new. Nothing too much to worry about and all sorted under your warranty. Hope you're on the road soon. Thanks for watching.

[@janepowell5679]

Just found your channel. Love your enthusiasm and energy. Very informative and entertaining 😊

[@TravellingfromScratch]

Thanks so much! 😊 X

[@ruthkirby9277]

Brilliant rant and good advice 🙂

[@TravellingfromScratch]

Ha ha, thanks Ruth. I'm not one to complain. Much. Just ask Julie.

[@RV-zk7zq]

Excellent video👍🏻 I’ll be going over my new van (Adria) with a fine tooth comb before I leave the showroom. It appears to be the same with most new caravans/conversions/MH from what I’m picking up. Keep them coming 😉

[@TravellingfromScratch]

Thanks for watching. Let me know if the Adria has similar problems if any at all. They make a lovely van.

[@janiceheath2922]

Hi Ian, great video. Where did you buy the handle for the sliding door from Regards Ted

[@TravellingfromScratch]

I got the handle from eBay. Just search for van grab handle. 👍🏻

[@LeisureBit]

Another fantastic video - as you say most of these are just sloppy quality control and a simple checking process could resolve it and some very simple design changes would fix these. As usual very informative, helpful and at the same time made me chuckle at points. Thank you David

[@TravellingfromScratch]

Thanks for the kind words. I do my best to make the videos informative and a little entertaining at the same time. Thanks for your feedback.

[@Wizardinthewild]

Nice summary Ian. We all have done niggles. As you say not worth worrying about. We just get on and enjoy the van. 👍

[@TravellingfromScratch]

Our vans improve every day

[@nickhirst9642]

Excellent video and well done you for outlining these issues. As you say they are small things, but they should have been picked up at the factory or dealer doing the PDI. The dealer pre delivery checks should pick up a lot of these issues and rectify before you pick up your new and expensive van, the dealer can then feed these issues back to the factory for ongoing QA improvements. Hopefully someone at the manufacture or dealers will take notice and tighten up on their QA checks. Nice Video indeed.

[@TravellingfromScratch]

Thanks Nick. Still waiting for a lot of these problems to be sorted but the dealer is waiting for Elddis to authorise and send parts. There will be an update when it’s all sorted. 👍🏻

[@kendal3727]

Hello Ian, great idea with the external shower, have tried looking for the tap adapter but cannot find one, would you have a part no please. Many thanks

[@TravellingfromScratch]

I will have a look through my Amazon orders and give you a link to the one I bought.

[@rhysstatham7407]

I own CV40 they are lovely vans built to a price. the one problem for me has been the cabinet next to the microwave was coming away from the ceiling due to those cheap plastic fixings that had broken ,which I’ve now replaced with same fixing which I sourced online ,but they don’t seem to be man enough for the job may need to find a better solution . My first Elddis was a 2007 Sunseeker 115 from west country motorhomes which we bought brand new though a budget van the interior cabinets , window , blinds etc where definitely a more robust construction even though the CV40 is a lovely van materials feel flimsy compared to the Sunseeker 115.

[@TravellingfromScratch]

I don't think they build anything like they used to. Always looking to cut costs and increase profits where they can. Still love the CV40 though and hope you're enjoying yours.

[@rolandarmes5412]

Excellent video; Thank you.

[@TravellingfromScratch]

Thank you. Glad you liked it! Thanks for watching.

[@neilfarrimond8910]

Hi Ian I am asking people who own Elddis CVs How are you finding them? How’s the Elddis build quality? We were at the NEC and had a look round a CV40 Testing the bed for size! I’m 6ft 1 and just fit I see you have the Dealer special, what lead time was it ? I’m interested in the auto. Looks good Neil In Wigan

[@TravellingfromScratch]

Hi Neil. My honest opinion of the CV40 is that I love it. There are a few teething troubles with it that need to be sorted out under the warranty but I have watched other videos with more expensive alternatives to the CV40 and they all have their little teething troubles. I have put a full size small double mattress in the back of mine to make a permanent fixed bed. I am 5'10 and sleep comfortably in the bed but when it was just the cushions making up the bed I didn't sleep very well. I even tried a mattress topper but that didn't work for me either. It took about 6 months between ordering mine and getting the call from TVMH but it was closed as it was during the pandemic lockdown. I have heard that there's quite a waiting list now. All in all I think that the CV40 is reasonably priced for what it is when you compare it to other manufacturers. All that being said, if the fuel prices continue to rise the way that they are I won't be able to afford to run mine and will have to sell it. Will be a shame because I love it but can't afford to have all that money sat on the drive and not being used. If you have decided that you want a campervan and can afford the fuel, I can definitely recommend the CV40. Good luck with your choice and whatever it is I hope you don't have to wait too long.

[@neilfarrimond8910]

Thanks Ian for the very honest response, I really appreciate it. I have already learned so much from your channel Keep up the good work KR Neil from Wigan

[@pittarak1]

That engine warning sensor light seems to be a recurring common problem? Here in Australia October 2022, I'm waiting for my new Ducato campervan and I'm reading about that same engine sensor warning light is still a problem in the September batch of vans!

[@daveke110ck]

Had the same problem with water not draining from the waste. The pipe needs disconnecting and all the build debris ( plastic / gunk ) needs cleaning out. Also the 90 degree elbow will be full of crap. Especially on the drain tap. 😀

[@TravellingfromScratch]

Thanks for the heads up. The angry mob waiting behind me will have to wait!

[@happyguilmore4253]

Good info thank you

[@TravellingfromScratch]

Glad it was helpful!

[@trevlocke1962]

Oh well, order cancelled from Elddis and a IH 630RL on the way then :-) Seriously though they are just minor faults and easily sorted, my wife should work for Elddis in the quality department, nothing i mean would get through !!!! it would have to be perfect before she passed it :-) As always Ian, a good informative video. A shame Tyne Valley Motorhomes are not doing this colour anymore as when we went over at the weekend to look at them the colour was awesome.

[@TravellingfromScratch]

I know what you mean Trevor. My Mrs is exactly the same. 😂

[@colinmackenzie7322]

Oven Control knob. Have you got it fixed? I have the same problem and there appears to be an internal thermostat missing on mine. Look inside and on upper right hand side there are 2 clips and a hole on the back wall. This is where the thermostat should be. Van going back next week for dealer to sort.

[@TravellingfromScratch]

Hi Colin. Yeah I took it back to the dealer who had a look at it and said it was fine. No fault found. Apparently it’s supposed to work like that. Now I’m no oven expert and have never even used one so who am I to argue. 👍🏻

[@colinmackenzie7322]

@@TravellingfromScratch well this should be interesting because I have sent Brownhills a picture of the “missing “ bits and they have ordered them. I go to them on the 24th to have it fixed. So we shall see what happens. I shall let you know.

[@TravellingfromScratch]

@@colinmackenzie7322 that would be great thanks Colin. 👍🏻

[@tz6414]

That flyscreen gap is daft!

[@Daveindurham]

Your dealer should do a PDI before handover, they are as much to blame for giving you the vehicle as it is.

[@seanfallon4580]

It's probably a Monday morning build 😁 Quality control must be non existence as you say they are only minor problems May I ask how old the van is ?😳

[@TravellingfromScratch]

Yeah Monday morning hang over van. It's a 70 plate van and I have done 3000 miles in it from new. Picked up in October 2020.

[@stevewade5522]

Headbanging shelf, we call ours the quack shelf, forget to duck and you'll know why. Bit of 15 mm pipe insulation sorted it, your right about the water sensor tried to set ours up without success, drain off pipe to the fresh water tank is 15 mm while waste is double the diameter. Ordered a water flow meter to check how much we are putting in.

[@TravellingfromScratch]

Yeah the water flow meter is a good idea and works well. I know the pipe is bigger on the grey waste drain but I just wish the taps were bigger. That's the bottleneck

[@stevewade5522]

@@TravellingfromScratch Hi as our tanks don't have the winter insulation pack I dropped the pipe fittings off the fresh water tank yesterday. The drain outlet on the tank is a moulded 15 mm outside diameter spigot, the internal diameter on the spigot is only 8 mm, with the pipework and valve disconnected the tank drain off is still painfully slow, so modifying the pipe/valve diameter won't make any difference.

[@TravellingfromScratch]

@@stevewade5522 thanks for the update. Very helpful and saved me crawling around under the van. 👍🏻

[@wrzlgummidge7663]

Great vid, have you sent it to Elddis? Would be interesting to hear their feedback. atb

[@TravellingfromScratch]

I haven't sent it to Elddis. I might upset them and I want all my problems fixed.😁👍

[@RickandHeather]

Enough knob jokes. Stop whining. Elddis have their best ex British Leyland staff on quality control. Also the Chuckle Brothers have now been appointed as directors. All faults will be fixed by the 31st February 🏴‍☠️

[@MegaStevie14]

I don’t have these problems with my 25 year old Ford Duetto

[@TravellingfromScratch]

Glad to hear it 👍🏻

[@karenadashfield9954]

Attention to detail is everything especially when you're paying so much. It's the little things that show craftsmanship and gives you the confidence. Your van is brand new and looking at the snags you've pointed out I suspect most of those snags will keep reoccurring over time. Plastic cupboard catches will just keep failing as time goes by. I was shocked at the so called vaneer on your cupboards etc. It's nothing more then paper glued to MDF. Sticky backed plastic would be marginally better and would last longer. I don't know what you've paid for the van but I imagine it's 10's of thousands and I'd be more worried about the sloppy work you can't see. Like you say quality control is clearly nonexistent if they can't even put enough screws in things you've picked up on how can you have confidence in the safety features and things you can't see easily. If in your shoes I'd feel like I'd been ripped off to some degree....I hope you get everything sorted satisfactorily. Might be wise to ask for some spare items like the screw covers and cupboard handles.

[@TravellingfromScratch]

Thanks for the reply Karena and taking the time to watch my video. Asking for extra screw covers etc is a great idea. Hope everything gets sorted soon. I'll update on my KZbin channel when it's all done. 👍🏻

[@michaelhartley11]

is your oven and hob one unit? i have been told by my converter chap that these are apparently on a recall.

[@TravellingfromScratch]

To be honest I don't know. I'm not a big oven user. I will ask Julie. I think it is.

[@AnthemX100]

@@TravellingfromScratch The oven knob just sets the temperature. The flame comes on full until it hits temp in the oven. Then it will go low to maintain temp. If it drops below the setting it boots ups to raise the temp etc. Great video, these little issues are so frustrating with new vehicles and the way you presented them was very fair as well as entertaining.

[@TravellingfromScratch]

@@AnthemX100 Thank you and thanks for watching. Good knowledge of the cooker. I must admit it isn't really my expertise. Thanks for sharing that. It's one less thing to worry about.

[@johnricketts3270]

You can clearly see from this the reason that Elddis vans are much cheaper than others.

[@TravellingfromScratch]

I agree. They are still great fun to travel in though and the money you save on the van you can spend on enjoying yourself. Thanks for watching and leaving a comment. It's always appreciated.

[@ruthkirby9277]

@@TravellingfromScratch not necessarily because it’s cheaper. We have just bought a Burstner Eliseo and we have had issues and paid probably £10k more!!! We have no oven, microwave, tv or solar either ha ha must have been mad. We have just had a lad come to our home to sort out one problem and it seems only 1 : 100 vans gets quality checked😏 at the factory. Just spotted we have same problem with the droopy Remis windscreen blind hmmmm

[@TravellingfromScratch]

@@ruthkirby9277 you're right. All new vans have problems from what I have seen.

[@johnricketts3270]

I was initially referring to the quality of the wood veneer, I’ve not seen anything like that before.

[@TravellingfromScratch]

@@johnricketts3270 it will be fed back to Elddis I'm sure and hopefully replaced under the warranty. I was surprised to see it peeling to be honest but I don't think anyone else has had the same issue.

[@PaulEnt1]

Great info good content, sadly 🤔😆

[@TravellingfromScratch]

Thank you. I'm still waiting for my warranty repairs. Should be getting a phone call any day now. I hope.

[@mrchristerryTV]

I don't know who you are or If you are looking for pefection, I can tell you we don't have it. But what we do have is a very particular set of skills, skills we have acquired over a very long career, skills that make us a nightmare for people like you. If you stop moaning, that'll be the end of it. Elddis QA. :-)

[@mrchristerryTV]

I'm actually thinking about buying a CV40 at the moment and generally when demand is this high quality does slip. For the price though it's still seems a reasonable buy.

[@TravellingfromScratch]

I agree. They are under pressure to supply the demand but with all it's little niggles I still love the CV40!