VAN CLEEF & ARPELS Blue Agate Vintage Alhambra UNBOXING | kimcurated

[@NhavenReal]

I also felt that when one of the SA in Cartier didn't give a travel pouch for my love bracelet. She said that i cant have that pouch as this is only for VIP clients! Like WTF! after that i emailed the Cartier directly and in 1 week they gave me a pouch that it should be included in my purchase.

[@scbe3443]

You dont know what happens behind the scene. S.A must have gotten instructions on their pre-shift, to limit the giveaway of pouches that they as they are short of stock. They were prolly instructed to give it to vvips that day because its limited. Guests, like you, wrote a letter and complained to the director or higher up. Of course, their gonna kiss your ass saying that it should come with the purchase not disclosing to you, that their own management team instructed the s.a.'s otherwise. Blame the higher ups and management of the store, not the s.a.'s. They are just pawns and scapegoats. They couldnt care less about those pouches. They just follow instructions. They get nothing from those pouches either. If they dont follow instructions, guess what happens to them. COMMON SENSE. Time to use the brain.

[@fashionablelena8696]

Maybe it’s because I’m a Black woman, this treatment is not a surprise. I’ve been treated worse. I just leave and don’t go back. I’m not giving my money to rude, disrespectful people. I’d rather patronage a business that is respectful a d polite. There is no need to be rude. It costs nothing to be polite. No one is asking to be treated like royalty. Just basic decency. I love the color of your bracelet. It’s beautiful.

[@kimcurated]

Fashionable Lena I’m so sad to hear you get treated this way because of the colour of your skin! This is absolutely appalling!!!! 😭😭😭 What has this world come to! Common decency and respect doesn’t cost a thing!!! 🥵🥵🥵

[@volleyrunner1193]

It may not make sense but I will do the exact opposite. I am also black and I often find myself being the only person of color in high end stores in the US and when I travel to Europe. If I get a whiff that someone is looking sideways at me, I’ll buy something. It’s always something I like but may not have purchased. For instance I was in Goyard in Milan. I bought a beautiful orange bag just to show them the next time “ you never know”. Silly maybe but it works. When I go back, my name is in the system. I also tell myself, “ they are WORKING for me”. The best revenge is living well! You my dear look to be living well☺️ Enjoy that book and that gorgeous bracelet.

[@loril4064]

@@volleyrunner1193 Very well said.

[@CogMarks]

Fashionable Lena I don’t know if it is race necessarily. Luxury store employees are no longer trained well, and they treat customers like cattle. They try to get people in and out as quickly as possible, or they act like they are being bothered to help customers. Shopping in the morning on a weekday when the stores aren’t so busy might help. I’ve given up on VCA, because no one is ever working at the VCA boutique at Neiman Marcus in ATL. 🤷🏼‍♀️

[@katemiller7874]

I’m white I’ve had the same experience in Chanel they were so rude to me that’s why I don’t shop there

[@jennifercarrat8188]

I don’t understand why some SA’s have so much entitlement. They only have a job because of clients like yourself who continue to support the brand.

[@kimcurated]

Jen C 💯💯💯

[@gigisplayground4657]

I think some of them hate their lives and are jealous. Or they are quick to judge and think if you’re not a billionaire, you’re a nobody... it’s completely rude. People should never assume anything or treat people differently. I mean, why work in luxury retail if you can’t do your job?! Losers.

[@shanikaanderson5599]

I’m part of a luxury bag group on FB. Some have said SA are trained to be that way sometimes 🤷🏽‍♀️. Turned me off to luxury.

[@scbe3443]

Supervisor's instructions. Store policy! What can you do? She had to tell the supervisor in the back that this entitled guest want it so bad and even said its for her anniversary and wanted to feel signal. S.A. got a go signal from supervisor. Entitled guest then thought s.a. lied. Who's more entitled in this scenario?

[@scbe3443]

@Jen C, to answer your question: S.A.'s dont get anything out of keeping those stuff from guests. They were instructed to do that each day of pre-shift. And when an angry, entitled guest make a fuss, they make the s.a.'a look bad by breaking their own instructions to appease the entitled guest so they can shut up and leave the store.

[@fashionandluxury101]

So sorry about your treatment!! I’m glad that you stand up for what you wanted and deserved . Well done my dear. Happy Anniversary

[@veronicagreen8974]

The SA probably couldn't afford one of these bracelets herself . Jealousy!

[@amandakiran5757]

Agreed she seems miserable

[@chloedang]

You are worthy and beyond! The blue is to die for babe! Happy Anni xx

[@kimcurated]

Chloe Dang thanks babe! 😘🥰💖 I should have done what you did and made a phone order 😆 Xox 💖💙🎉🎶🥂🍾

[@lamjay5189]

This is a nice blue❤ I just bought the magic gold Alhambra long necklace for my future daughter Inlaw. It’s beautiful. Congratulations 🎉🎉🎉 Happy Anniversary

[@yellowchicroad]

That blue agate is absolutely stunning!!! Congratulations on your new treasure Kim!! 😊💙💙

[@kimcurated]

Yellowchicroad thank you my dear 🌟🌟🌟

[@SabrinaShekofteh]

Hi darling, happy one year anniversary and I am so happy for you. That bracelet is stunning and the color is breath-taking, it is so beautiful on you. Enjoy it my love!!

[@kimcurated]

Sabrina Shekofteh thank you so much my dear 🥰 I love love love it 💙🎉🥂🍾

[@lovepotionsinc]

I had to laugh at the outrageous claim that you'd have to spend 100k just to get a coffee table book that costs $45 on Amazon.

[@shopqueen]

I totally agree! If I don’t get the proper service when I’m making my purchase I WONT RETURN TO THAT LOCATION AND.... I’ve even returned items when I learned SA talked about me behind my back and purchased elsewhere. Use the power of your wallet to let them know it’s NOT OK!

[@silviavivanco6848]

Yes I completely agree with you when I buy a luxury item I expect all the perks that come with it, such as books, catalogues, extra pouch’s,

[@yinglin9537]

I would have said: you know what, i will buy next time when Chris is available, bye! I hate to be looked down, i am a very casual wear woman but i love my handbags and jewelry pieces. I only buy in places where they treat me like a normal human being or make me feel special but i would never buy from someone misstreating me... lovely piece, enjoy it in good health ❤️

[@Skyebright1]

Yinglin agree I wouldn’t give her the commission

[@MyFirstLuxury]

YAS babe!!! This is now yours! Congratulations on your anniversary & on scoring this beautiful piece. Thanks for sharing the color difference on different sets and love how pretty it looks on you. enjoy😍💖

[@kimcurated]

My First Luxury thank you so much babe! I love it! You should get one too. It’s so pretty 💖💖💖🎉🎉🎉

[@AnUrbanGypsy]

Such a beautiful bracelet. Your experience at the store is why I like online shopping. I always feel looked down on. I love both your VCA pieces, they’re exactly what I would choose. Hope you enjoy them.

[@kimcurated]

Lil Rockapotamus thank goodness for online shopping! However VCA Australia currently doesn’t offer online shopping which is a shame bc it would make life so much less stressful 😝 #saynotoSAabuse

[@burs91]

So glad i came across your video kim! I was planning to get their mother of pearl necklace after the lockdown. Maybe I will be going to the VCA Chadstone.

[@salseralove3372]

You have the bigger heart! Focus on the positive vibes and purchase. The agate looks awesome on you 💙

[@GinaLvoe]

MY GOODNESS KIMMMMM!💙💙I love your new bracelet!!! I have to agreee with you, photos don’t do it justice! I saw this in the boutique and my Jaw dropped!💙💙 Hope you enjoy your new gift! Happy Anniversary babe!! & 💯 I would have been pissed if my SA said that to me!! Next time give your business to the guy with the cute smile! Lol😂😅 Gina❤️

[@kimcurated]

GinaLvoe aww thanks babe 🎶🥂💙🎉 He’s definitely getting my business next time bc I want to see that cute smile 😅😝😘💖🎉

[@d.ozbabydoll]

beautiful bracelet 💙💙 happy anniversary to you Kim 🥰🥰 I love your videos

[@lizapetty7853]

I have had quite a few experiences with VC&A, and they have all been wonderful. I especially love my Sales Associate in Las Vegas at the crystal shopping center. She even arranged for my husband and I to tour Le’Cole workshop and school in Paris. Which was the most AMAZING experience!

[@gaild1689]

Im so distracted by that m/l classic caramel dark beige color!..we need a seperate video on that beautiful unicorn bag💜

[@kimcurated]

Gail D def have to do one TFW xox 💖💖💖

[@lipglossanonymous]

Gorgeous bracelet! Happy 1 year anniversary- I’ll be celebrating mine this year too! I had a similar situation at cartier- I asked for a pouch for a love ring I got and the SA was so rude and gave me some off brand red pouch and had the audacity to lie to me and tell me that this is their new design. I told this to an SA at a different store and they were appalled! you are 100% right; we pay a very marked up price for luxury goods- the experience should be pleasant and memorable!!

[@kimcurated]

lipglossanonymous happy anniversary to you too for later this year 💖🎉 Oh dear why do SA’s snap. Luxury shopping should also deliver exceptional service it’s all about creating wonderful lasting memories and lately this the of behaviour is happening much too often 😣💔

[@Skyebright1]

lipglossanonymous yeah the lying is really shocking

[@Liz86000]

Dear Kim, I miss your videos, especially those about Van Cleef & Arpels jewelry. They were always very informative, like this one, you gave great tips. I wonder if you could do one more on your collection please, show us how time treated your jewelry ? I've recently bought the mother of pearl Alhambra bracelet (still can't believe I've spent that much money on myself, but it's soooo pretty !) so I can only drool in front of yours, lol !

[@kimcurated]

Aww thank you so much for your feedback & a big congratulations on your MOP Alhambra Bracelet! You’re so worth it! 😍💖🍾🥂🎉

[@Liz86000]

@@kimcurated Merci 🙏

[@haandrew3319]

Happy wedding anniversary! That's awesome!

[@kimcurated]

Ha Trinh thank you 💖💖💖

[@relax.meditate.wellness]

Loved this video! That SA sounded ridiculous. You're so gorgeous 😍

[@bitsnbags]

Congratulations Kim xxx I remember getting dressed to come to your wedding, you were a magnificent bride xx

[@kimcurated]

Bits 'n Bags aww Thank you so much for being there on my special day 💖💖💖

[@LesleyAdina]

Congrats on your anniversary🥰 as well as on this gorgeous VCA piece!

[@kimcurated]

Lesley Adina thank you so much sweetie 💖💖💖

[@ina505]

she needs to watch your bag and jewelry collection! congrats on your anniversary! ❤️💖❤️

[@kimcurated]

maria elvinia hehehhe thanks sweetie 😘💖

[@Jessiestyle]

HOMG this blue agate is SO nice! :O!

[@kimcurated]

Jessvidsful thanks lovely 🥰 This blue will suit you. Def try it on see it in person 😘💙🎉

[@Jessiestyle]

@@kimcurated hehe indeed! what a dream bracelet! ^_^

[@BoldandGraceful]

Hey Kim, congratulation on this blue beauty, OMG she is gorgeous!!! Sorry to hear about your experience...

[@kimcurated]

Thank you so much 🙏💙

[@kklvoescc]

It’s stunning! The color just pops and goes so well with your skin tone. That SA should not have said that. It definitely would have made me feel horrible. You are actually really nice to have given her the sale! You are absolutely correct that every single book, box, ribbon, tissue paper is included in the price times ten, probably more! We should be able to ask without them belittling us. Congrats! The bracelet is stunning on its own and I don’t think the matching necklace is necessary at all! Happy anniversary! 💙💙💙

[@kimcurated]

KK LVoes CC thank you so much hun! I’m so in love with it. 🥰🎉 So true I felt very belittled. But I forgot about the way she treated me until I filmed this video and it brought back the memories 😣

[@sanazahid9724]

Hi Kim! I'm new to your channel and loooove your videos about jewelry. Can I ask where your bangle is from which is covered with diamonds.

[@iamjulia9458]

It's stunning, Kim! 💙Congratulations on your 1st yr wedding anniversary! 🥰💋

[@kimcurated]

JJ L thank you so much sweetie 😘💙🎉

[@maggielyly]

Congrats on another gorgeous piece Kim! I'm so sorry that you had a bad experience with that SA! Definitely agree that smalls things like ribbons and coffee table books don't cost the SA's any extra and make such a difference to our shopping experience, especially considering you spent a decent amount of money. Hopefully you won't have to deal with her in the future. I can't believe you had such a hard time getting something as simple as a cleaning cloth as well! Looking forward to more of your hauls and unboxings =)

[@kimcurated]

itshappydays thank you so much my dear 🥰💖🎉 Little touches make a huge difference and doesn’t cost a thing 😄 I def won’t buy from her in the future. She’s lucky I haven’t made a formal complaint to head office. 💙💙💙🎉🎉🎉

[@LG21-5]

Just found your channel and LOVE you! Love another Melbourne luxe lady. Can’t wait to watch your other videos/vlogs. Was the S.A lady in the CBD a little polish looking or a slight accent? I think I know who you were talking about 😂

[@ShesThePosh]

OMG! I can't believe she didn't want to give it to you! It costs nothing to her! Congrats on 1 year and the bracelet is beautiful! 💕

[@kimcurated]

She's The Posh thank you sweetie! 💖

[@Kadelle]

oh maaan, the behavior of the SA was so uncalled for. you're right, the special ribbons and fancy shmancy stuff may seem miniscule, but its literally what we pay such huge sums for!! you seem so lovely and your smile is contageous, i can't imagine how any SA would ever manage to be so condescending n mean to you. the text message she added later doesn't make the behavior okay, but it's good that it kind of rounded off the experience with an attempt to save it! thanks for sharing Kimmy!! 💖💖

[@kimcurated]

katie kadel babe you’re 100% spot on with her trying to round off the experience with the text message! Because with the MOP bracelet I bought from her I got no text message at all! Hope you’re having a lovely day xox 💖💖💖

[@SouthernBeautyQueen]

The SAs always play games at VCA. I made three purchases last week. The SA stated if I didn’t purchase two more I had tried on for consideration she would ship it out that night and wouldn’t be able to ever get in my local store again. A few days later she text me they were getting more in if I was still interested in them.

[@kimcurated]

Summer Rae Hayes that’s disheartening that they give you ultimatums like that. That’s not nice at all 😕 I hope you get better service from now on 🙏✨

[@patcannedy6355]

Wow, so good to see you again!!! 🌹🎁❤️

[@kimcurated]

Pat Cannedy hi my dear, I hope you are safe and well xox ❤️🌟✨😘

[@hayleysroom]

I love this color! It is soooo high on my wishlist 😍

[@customaes7641]

hi are there three blue colors in braclet? and three blue colors in necklaces too?

[@kimcurated]

Hi, because Blue agate is a natural stone blue agate varies in shades. So you might find some bracelets are a dark blue, medium blue. bright blue or light blue etc 💙

[@mishadoodle99]

I LOVE LOVE YOUR videos btw! Just bit Covid bullet and ordered my first piece online - the Alhambra Vintange necklace in Onyx. I so agree with you about being treated to the 9s. She’s passing unconscious bias about you perhaps? That’s sadly happened to me at Chanel! So it happens. Sorry Girl. Glad you have such a positive outlook on things. Kill em with kindness! You Picked a beauty. Congratulations ❤️

[@5piinks684]

Congratulations 😍 I love the blue aget 💙💙💙 it’s definitely in my wishlist 🥰😻

[@kimcurated]

pink lux thanks lovely! Def check it out 💖💖💖

[@SnowyCountryChicken]

You’re a great salesperson. I want to buy that book and necklace. Does the book have a dust jacket?

[@kimcurated]

P L the book doesn’t have a dust jacket ☺️

[@SnowyCountryChicken]

kimcurated Thank you for the quick reply! Just bought the book, new!

[@joeplana7450]

Kim, I had a similar experience at Cartier,, walked into replace a broken watch box and the SA siad, yeah

[@monica11498]

I loved your video!! Thanks for sharing 💞

[@kimcurated]

Thanks for watching! xox

[@shoshishams503]

Absolutely loving the colour ! Would you mind sharing what was the final price for it?

[@michellemaya9362]

Can you do a review on the book

[@kimcurated]

Michelle Maya great idea thank you 🌟

[@Megan43210]

I’m so glad you stood up for yourself . I know your a nice person and it has stuck with you because you probably felt hurt that you even HAD to say anything to her. I’m sorry girl

[@famt5043]

It really is a stunning bracelet you have got good taste. The SA job was to make this a very good experience. This was such an expensive purchase and she’s not qualified. I’ve worked in a boutique selling gold and diamonds. The extra attention and how you wrap the item in a nice box and yesss with ribbon is just how it supposed to be done. Be happy for the costumer. They have worked hard for the money. Kim can you please tell me where I can buy the diamond bangle? You’ve mentioned on your other video you got that for your 18e birthday but where is it from? Ik hope it’s nog only available in Australia because I live in Europe. Thanks in advance

[@Hana_37]

The bracelet look really nice on you!

[@cindygenit]

I love your bracelet stack!

[@kimcurated]

Cindy Felicia thank you 💖🌟

[@ewelinagarncarz1857]

I have the same bracelet. I love it. so elegant

[@kimcurated]

Ewelina Garncarz yay twinning! Love the blue 🌟🌟🌟

[@maggie19ful]

hi what is your necklace?is it tiffany?and what size of diamond please

[@jacquelineyung1535]

i have the same bracelet! It’s beautiful. girl i also chose the medium blue. They gave me 3 choices. Light medium and dark. It’s most beautiful under natural light.

[@melsdesignerdiaries]

Omg i can't believe that sa said that to you! I would be like..oh im not buying then.

[@VeryEvilCatCat]

did u return your fendi peekaboo bag?

[@kimcurated]

I ended up returning the woven peekaboo xox

[@ediew8316]

Congrats on your wedding anniversary! Sorry to hear about the terrible SA experience and I think your response was very classy. Personally I would message Chris and let him know that you were disappointed in your interaction with the other SA and that going forward you would like to shop with him. That way, he knows how you feel and won’t hand you back to what he must have assumed is your regular SA.

[@annalisahan5520]

I had the similar experience when I went into lv recently for the first time... when they said no it’s just no, you can’t... I ended up purchasing an item but I felt awful coming out of the store

[@kimshi2233]

Hi Kim!! Happy Anniversary and congratulations on this beautiful bracelet!! It’s so gorgeous and it’s a perfect color on you! Don’t pay no mind to that SA, she is just miserable. Next time just ask for the other gentleman to take care of you cause you are spending your hard earned money and you should be able to pick and choose who can serve you. Anyway loved your videos!!

[@kimcurated]

kim shi thank you dear, I love the bracelet and can’t wait to wear it 🥰💖🎉

[@andgummybears]

Oh my goodness... I can so relate.💖✨ Gorgeous bracelet choice!!

[@Ms2K]

I just started my research on VCA jewellery and i wanted to listen to you since you are from Melbourne like me. Mmmmmm is it just me or is there an issue with SAs at the luxury stores here in Melbourne ? I was told that i wouldn't be able to afford a Chanel WOC at Chadstone store few years back and i didn't shop with them since.

[@hayleycronin3068]

Its so pretty! The blue is stunning 😍 I totally agree with you about the SA. I will purposely not purchase something if I am not vibing with the SA or even just the way the whole experience is going haha. Enjoy your new bracelet xx

[@kimcurated]

Hayley Cronin thanks dear! 🎉🎉🎉 I know for next time to turn my back and walk out 😆💖

[@AB-mu8sb]

I couldn’t agree with you more! I’m a huge believer that if your buying an ultra premium product you are entitled to everything that comes along with it! Including a coffee table book that literally cost them penny’s to produce! Sometimes I feel the attitudes of SA’s in luxury stores really interesting because I’m here to shop buy a luxury food at a premium price I believe premium service should be maintained at all times! I would have been offended also! It takes away the joy of luxury shopping when SA’s have a chip on their shoulder xx the bracelet is gorgeous xx

[@Jazpink26]

Thanks for sharing your experience. This makes you very real. I’ve been wanting to buy a VCA piece. What’s your recommendation for a good starter piece?

[@kimcurated]

Aww thank you so much! For a starter piece I recommend the Sweet Alhambra bracelet or 5 Motif MOP bracelet xox

[@aokiQ]

Totally agree with you about boxes and ribbons, why these SAs holding them like they cost thousands? Same thing happened to me for the Christmas camellia from two years ago at Chanel, I purchased at least 5 items from same SA, usually when you purchase from chanel you got one camellia on the box and another one the shopping bag, the SA would only give me one, even when I ask should I suppose to get two? He said no! They are short even for the normal one! I know someone who bought small card holder at the same store a hour before, got two special holiday camellia. The lies… 🙄

[@MalkaLux]

Happy 1 year Anniversary! I actually just celebrated my 25th Anniversary - the years fly by! The SA should not have said that to you. I have dealt with 4 different SAs at the VCA here in Houston, Texas and they were all wonderful and so accommodating no matter how much I spent and I am definitely not at the 100K mark. In fact next week I will be posting my VCA collection and talking about my experience with the SAs as well. Stay tuned! Thank you for sharing!

[@kimcurated]

Malka Lux omg Malka! Congrats on your 25th Anniversary 🎉🎉🎉 that’s an INCREDIBLE milestone! I’m so happy for you 💖💖💖 You look so young I thought you were in your 20’s 😱😱😱 I’m subscribed and can’t wait to watch! 😍🍾🥂

[@MalkaLux]

@@kimcurated Thank you!❤❤❤ It is a bit surreal that it has been 25 years! LOL! All I can say is that I think I look younger due to good genes (which I cannot take credit for) being diligent with sunscreen and getting enough rest! 😍😊

[@lpngjas]

That lady SA sounds like a failure and an embarrassment to Van Cleef. I feel sorry for you to even have to endure that. Beautiful choice!

[@kimcurated]

lpngjas thank you 🙏💙

[@user-nr7kc2hj3u]

you look fantastic with the blue agate stone!!! it brings out nice cool undertone you have :) I have a guillochet and malachite to layer- now I am thinking getting the blue agate or a mother of pearl! would you have any recommendation?? :) and yes I also agree about the SA being absolutely rude. (Jealousy for sure and no need to keep bad feelings from a toxic/jealous type of a person)

[@kimcurated]

J Yang hi lovely thank you 💖 I recommend both! However perhaps go for the blue agate so you get to choose the blue before it sells out just in case it might suddenly be limited edition or hard to get MOP is classic and something you can get down the line. They’re so addictive I want them all! 😆💖🎉

[@MzJoyz23]

Love your new bracelet! Can you share where your necklace is from? So dainty and delicate =)

[@miriamha970]

Hi Kim! I love your bracelet, I didn’t know much about the stones but now I feel I know more about it, thanks, and I want to look into it and study. As far as your experience with the SA I’m sorry you got side swept with her when your were actually talking with your known SA. But you handled it well and were so gracious about her actions. Thanks for sharing that SA story, it was interesting!❤️

[@billiexluxury]

Do you still love this bracelet as much now as when you got it? I’m thinking about purchasing it, thanks for the tips! There having a price increase next month I hear so I’m on the hunt for my next piece before that happens 💙

[@kimcurated]

I still love it! If you love blue or want a pop of colour then I recommend this bracelet. It’s super pretty and brings me joy 💙💙💙

[@julichristie800]

OMG it’s gorgeous congratulations

[@kimcurated]

Juli Christie thank you! It’s a very surprising pretty pop of colour 💖💖💖

[@babiesmusic]

It happens everywhere including LV and Cartier stores nearby my home. These luxury brands should have a training for these unprofessional SAs. We are clients who spend our hard earned money, and they should do their jobs properly instead of showing the rude and jealous behaviors. You are so sweet and kind Kim. I would be mad if I was u.

[@lovepotionsinc]

I've yet to have a bad experience at Dior. The customer service is amazing and even if you're just looking around, if you're interested in something, they'll take down your details and follow up after your visit.

[@izzybizzy3030]

A lot of the SAs will try to short what they consider to be ill informed or low information buyers by shorting them on little things that more assertive people will insist on. I think they do this because they don't get paid enough money to afford the things they are selling and so they try to rack up little "freebies" at customer's expense. I've had this happen with a Chanel sunglasses case once for example...she asked me if I wanted "either/or" out of two options which are both meant to come with the sunglasses.

[@lustiQue]

Congratulations, the bracelet looks stunning against your skin tone. I am also planning to purchase my 1st Alhambra bracelet this fall and have no idea which combo to get. They are all so, so beautiful.

[@kimcurated]

Huong thank you sweetie! I can’t wait to hear which one you choose as they’re all so so beautiful. I love my MOP 5 motif and also this stunning stunning blue 💖🎉💖🎉💖

[@mewhoelse2840]

Beautiful selection u have! May i ask where you got tennis bracelet(bangle)? Xx

[@nancywithstyle747]

She's not worth it so don't think about it too much and don't upset yourself on your special day, just enjoy it! Happy 1st wedding Anniversary my dear. Cheers 🥂

[@kimcurated]

NancywithStyle Thank you so much 😘💖🎉 I was unbothered until I filmed this video and then sharing how I got the book it brought back the memories 😆 from reading the comments I’ll def turn my back and walk away or ask to speak to the manager. I thought it was amusing because she made a fool of herself and shocked herself with her own petty behaviour! 🤣🤣 TFW have a lovely day 💖💖💖

[@akahanek2246]

I love the blue! I’m thinking about getting the mother of pearl one.

[@kimcurated]

A Kahanek I recommend the mother of Pearl. Very elegant, timeless, classic and classy 🎶🥂🎉💖

[@maggyxchuu]

Just subscribed!! THATS A BEAUTIFUL piece. I really want to start getting into jewelry slowly slowly. Congratulations on your wedding anniversary as well! But goodness. I really just don’t understand why anyone WORKING at a luxury boutique has the audacity to treat others lesser than them. Smh.

[@kimcurated]

Thank you so much! xox

[@aprillet23]

Hi Kim!! Could you please tell me which boutique store you purchased your bracelet from? So that I can avoid that SA you had to unfortunately deal with. I have terrible anxiety and if I have a bad experience honestly anywhere, I always take that home with me, I probably would cry at the store too 😅

[@jess49497]

I loved your video, you are a beautiful person, much success for your channel. Greetings from Mexico City. new subscriber. MUCHAS FELICIDADES.

[@kimcurated]

Thank you so much 🙏❤️☀️

[@michellemaya9362]

Is the agate transparent or opaque? I thought it was a little transparent but some that I’ve seen looks opaque

[@jesseeec]

Do you wear all your jewelry all the time? Or do you take it off when you shower or sleep?

[@Skyebright1]

Jessica C malachite you can’t get wet, I don’t know about blue agate

[@kimcurated]

I wear my jewelry all the time except for my VCA pieces. However sometimes I wear my sweet Alhambra bracelet consecutively. Best not to get your VCA pieces wet HTH xox

[@theglamroom5096]

I love you go through the whole process of the purchase. Such an informed video. Thank you. I definitely agree the SA did not show you the customer service you should have been shown. A shame that she did that. They should never speak to their clients regardless of their purchases like this.

[@GG-yd7zd]

No is the 1st word most infants learn,some never get over that phase. Literally!

[@oliverharris2837]

I would have complained. When you’re a customer you should be treated like royalty. She was extremely rude to you and I would have reported this!

[@kimcurated]

Oliver Harris she was extremely rude and I totally forgot about it when she gave me the book 🤣🤣 but then when I filmed this video it reminded me of how rude she was 😝😝

[@fastlane5016]

Love the video Kim! Unbelievable customer service from that rude lady though, you are so well dressed and well spoken. I wonder if I ever go in that store and buy my first piece of jewellery, is she gonna make me carry the bracelet by itself without even giving me the box and carry bag? :/ very concerned. But great video always!

[@kimcurated]

I honestly would not be surprised if she made you carry the bracelet by itself without giving you a box or a carry bag, she'll say sorry we've run out LOL Thank you so much enjoy your weekend xox

[@fastlane5016]

@@kimcurated hahahahahah Thank you for your reply kim! love the content, looking forward to more vids!

[@joeplana7450]

Sorry, said Yeah we don’t do that, a manager heard her and said let me check if I have one that I could replace, she made me feel like a criminal, long story short I left the store buying a $30k watch and a $25K ring but made it a point to buy from the SA that was kind to me.. I don’t understand how some SA can be rude like that..

[@kimcurated]

Joe Plana oh no I hope those bad feelings aren’t attached to your watch and ring. The manager should have given you a refund so you can spend your hard earned money elsewhere. Or to come back another time with another SA. Unacceptable behaviour! I also don’t understand how some SA’s can be so rude. We shop luxury to celebrate. Doesn’t matter what the celebration is we don’t need to explain it to them. Could be for a work milestone, birthday, anniversary etc etc. They’re supposed to be there to make our experience enjoyable that’s why we pay the big bucks 🙁 Luxury isn’t so luxury anymore. We pay big money to be spat on. How LOVELY!

[@anaritavariz7816]

The bracelet is beautiful Kim, congratulations!It is so sad to know that you are not having very good experiences inside the Maison...I work in the Luxury market for many years and we are trained to give the best customer service to all the clients and giving special presents with purchases...I've tried several times to work at VCA,in several countries and unfortunatly i never succed and seing this...it is really sad.

[@kimcurated]

ana rita Variz thank you so much dear 😘💖 I agree it’s very sad. VCA should update their staff training. It’s 2020 not the stone age 😝

[@Sk__10]

Omg that color added to your arm candy itss perfeectt 💓💓 btw I get treated this way alot at booutiques in new york 👎🏼 .. would you mind sharing the price of the book? 🤗

[@kimcurated]

S K omg I’m so sorry to hear that happens to you very often 😔 Why is everyone so grumpy? Shopping is supposed to be fun and a place where you can enjoy, not be abused and spat on! 😓 I’m not sure how much it is. But I’m thinking maybe it’s around $100 aud compared to the other coffee table books I’ve bought 💖💖💖

[@katemiller7874]

Kim you’re such a doll. So sweet and classy. I’m so sorry that happened. Next time go to Chris only lol. Enjoy that beautiful bracelet. Take care babe

[@kimcurated]

Thanks babe xox

[@_juju_5]

CONGRATULATIONS Kim and hubby on your 1st year anniversary - what a truly beautiful way to remember this milestone. As for that SA, omg her behaviour (outright lie, helloooo) and insulting/offensive words are unacceptable. Regardless of the occassion for this purchase, even if it's a just-because buy, she should treat EVERY SINGLE customer and EVERY SINGLE purchase, big or small, with class, respect and politeness. SA like that really brings a brand and experience down. I would have just bluntly asked to be served by Chris then and in the future, i really don't think there's anything wrong with that. Hope you won't let her gross level of service taint your special purchase. xo.

[@kimcurated]

Joanne Chew aww thank you so much sweetie! We had such a fun time away celebrating 🥰💖🎉 I think she’s so used to the pricing that a $6500 bracelet feels like $6.50 price to her. But it’s true that no matter how small a purchase it should def be treated with love and respect 🥰 Never judge a book by its cover 😉💖😆

[@richellyt2924]

Does anyone know when the price increase is??

[@barbarade8651]

Congratulations bracelet is so beautiful 💙 I’ve got a question about the book is it worth to buy ? I’m a huge fan of Alhambra collection so I was considering to buy it but don’t know is it nice and full of phots ?

[@dianamin8058]

Do you think you’ll ever get anything from the Perlee line?

[@kimcurated]

I'd love to add the diamond Perlee clover bracelet xox

[@sunshinek2911]

Are there translucent or transparent blue agate bracelets?

[@kimcurated]

Blue agate is known to be translucent xox

[@ladysusanjane2682]

Wow ...ok...so I’m in the market for a bracelet so should I go to Chadstone??? The customer service I received from Cartier on Collins St was pretty average- could have been buying a shirt from Country Road..very ho hum( no disrespect to CR tho). Beautiful bracelet.❤️

[@kimcurated]

LadySusan Jane thank you 😘💖 I’d def check out Chadstone VCA and perhaps deal with the store manager. I’ve come across her and she’s super lovely. As for Cartier Collins def go in and see AJ. He’s absolutely wonderful 🙌💖🎉

[@ladysusanjane2682]

kimcurated thanks Kim! Our borders are still closed but I’ll be coming over as soon as I can ♥️can’t wait x

[@huckleberrybear8100]

Happy anniversary Kim!! So happy for u that u finally get ur hands on the Blie Agate!! Congrats babe!! I think getting the necklace may seems a bit too much, but earrings will be nice to match the bracelet off 😊😊 I would definitely not be happy with what the SA’s comment. To me, customer service in luxury line is very crucial. We are not paying peanuts...but of cos I don’t mean that we can be rude or unreasonable to them. She should have be more tactful, Cos her comment really would have pissed many off. Some of these SA have this ‘superiority vibe’ Cos becos they are working in the high end boutique, but they forgot that we are the ones that pay their pay check.

[@TtrinhT]

For a high end luxury brand they sure are cheap about their cloths. I mean it should come standard with every purchase. I also spent $5700 at the Collins, Melbourne store and the Store Manager told me they’ve ran out, .... what a load of bs. How could a jewellery store run out of cloths. It’s like Starbucks ran out of coffee. If that’s their tactic to get customers to come back then that’s appalling. I gave up trying to ask for a travel pouch. Love you and happy anniversary 😁

[@kimcurated]

Oh such a shame you didn't get a cloth and travel pouch with your purchase! It's a load of BS. They never check stock to order more in when they are low on stock. Aww thanks babe love you too! Thank you Thank you XOXO