Viltrox DC-550 Pro Update ... all issues fixed!

The 4k HDMI input issue and the Fan-Speed Settings issue are fixed with the latest Firmware.
I will test this monitor for a full Hands-On Video in the next weeks!
Viltrox DC-550 Pro with the latest Firmware:
kit.co/urbn.pxl/my-video-kit/...
Firmware update download seems to have been removed for now, I will contact Viltrox to see what is up.
my kit:
kit.co/urbn.pxl
Beyerdynamic DT 900 PRO X*: amzn.to/3DsHuJ7
Camera*: amzn.to/389s94o
Lens*: amzn.to/3wUaeJm
Mic*: amzn.to/3wTWZs2
Wireless Mic*: amzn.to/37bepG4
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00:00 Intro
00:40 HDMI 4k Issue
02:01 HDMI output settings
02:37 Fan Speed
03:54 Conclusion
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my page:
/ urbnpxl
my instagram:
/ urbn.pxl
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[@itsmrrodriguez]

This video was a life saver!! I bought this monitor this week, being my first monitor ever for my A74 I had no idea how to make the monitor just display the image. I was getting the same little screen as the cameras rear view screen with all the icons and also prob using up 3/4 of the screen reality. Thank god you displayed your settings as you were going through the HDMI settings now it works like a charm! Thank you so much for your help! Loving the monitor so far and now even more! 🍻 Keep up the great work!!

[@limageurpublic]

Hi, It's possibly great but "no firmware" with your link provided or in the Viltrox website...How did you update your monitor ? kind regards.

[@adamrhodesuk]

Awesome video! One thing I'm struggling with on my monitor is getting displays to show. E.g focus peaking display and zebra display. I shoot with the A7iv but cannot see anywhere how to get these things showing. Any advice would be greatly appreciated. Thanks in advance.

[@forwardttnetwork]

I have an issue, Idk if anyone else experienced this but my screen monitor was received today. Worked great. Then I updated the firmware to 4.7. Worked great, then battery died and I inserted another battery and turned on the monitor and now my monitor has glitched lines all over , Nothing on the screen other than glitched colored lines. The monitor is basically unusable now

[@martinkursitis6934]

Hi! Thanks for the update! Does it works well with Fujifilm X-S20? Specially when you record 4K 60p?

[@MichaelSchmidt_UrbnPxl]

I don't have the X-S20 (just had it to test it for one week) anymore but it should work

[@Banduguy]

I read more comments in this thread. So I need to rename MERGE.bin to 550P.bin to upgrade. But is this 4.7 more recent than the one ending to 2.5 as it seems to be from April 2023?

[@user-yk9sd6qp6z]

I have a sony a6700 - how do I get a view on my sony screen as well as the monitor as you have? I can't find the setting I am missing.

[@NanoBeast]

I'm still having the resolution issue with the normal DC-550: it still lags when I'm on 4k video mode on my Fuji XH2. Does anyone have an update on this - or the latest firmware update? It still seems to be missing on the viltrox website.

[@fracture7]

Bro, i just got mine, even i set it auto in my fx3, the monitor only state 1080p 50, not like yours 4k 25p, do it i need to update it or something got to do with the hdmi which comes with the box?

[@TenAfterTen]

I have a lagging problem with X-H2. The firmware is the latest. Viltrox hasn't given me any solutions. I tried different HDMI cables. Will try to test on other cameras.

[@tycjanjakubczyk]

Do you have lagging problem because of FPS more than than 30 fps or its problem because of 4K resolution?

[@Pontuspalsson]

1 - Use sdhc-card 2 - Erese and convert to MS-DOS(FAT32) 3- Change filename from MERGE.bin to 550P.bin 4- Put sd-card in Monitor and install. Worked fine here. Had some problems because I used faster cards and didnt change the filename.

[@kaandalgic1883]

you saved my shoot, tysm

[@Eyeofkamau]

What kind of card did you use? Memory size/speed wise. This may be the reason I can’t import my luts

[@Pontuspalsson]

Cheap sdhc-card. Not sure brand can check when im back home. But its nothing fancy for sure. @@Eyeofkamau

[@marcb.l]

Yoooooo so thanks maan🙌🙌

[@Eyeofkamau]

@@marcb.l what size card are you using? I’m curious if there are any size limits

[@aaronsafe27]

how i can make the update an how i can install luts

[@luigider9608]

do you have any update on why they removed the new firmware?

[@NanoBeast]

nope, I'm also still looking for the new firmware...

[@joaopegofilms]

Hello! have you tested it in the field, the 4k60p? does it work well? I´m thinking about buying this monitor because it's on sale on amazon, but I´m afraid it doesn't work while I have my camera in 4k 60. thank you Michael!

[@AngelLopez-nq7qs]

Hi! I tested on my A7iv and 4k 60 fps works well!

[@Maximilan20]

Does this monitor allow face detection as the on screen option does on the camera? Like if you have phase detection or dual pixel. Does that actually happen through the monitor?

[@MichaelSchmidt_UrbnPxl]

has nothing to do with the monitor ... some (older) cameras have issues with face detection tho' when you connect a monitor with HDMI ... its ans issued with processing power of the camera not a monitor issue

[@dmitryblkv]

I just got a monitor, I have a question about the work of luts. The monitor distorts colors terribly when using luts, some of them show completely different colors that they should. I compared it with Portkeys PT6 and with what is obtained in the final cut after applying the lut. Does it work poorly with luts for you too?

[@xxStreetRidaxx]

facing the same issue 😪

[@Awthentik]

same issue. LUTs adding noise/grain and the colors are way off.

[@MsJaime55]

same problem with me i got good color then when im using it on 550 pro the color are orange

[@Madrigan1]

HEllo I had 2 problems with this monitor, i have black border display not the fullscreen and also my camera screen display is black on my a7s3, someone has the same issue? thanks for your help everyone ! :)

[@user-co4fj1bi8r]

Sorry a question as I am a bit confused. Does it mean the mentor won't work when filming in 4k 60p or higher?

[@morgyreeves592]

from my understanding, its not the recording that matters its what resolution and framerate your camera is outputting to the monitor. so you can record footage in 4k 60, but you need to make sure the output from your camera screen to the monitor is 1080p or 4k 30

[@mikkelbarker]

How do I get a dual view - both my Sony a6700 display as well as my viltrox monitor showing the view. I thought I could select focus point on the Viltrox, but need my camera display.

[@MichaelSchmidt_UrbnPxl]

I think its in the camera HDMI setting called info display or something…

[@niklas7215]

Anyone having latency issues with the monitor? I'm having a lag of almost half a second. Didn't update the firmware yet. But I was wondering, if anyone has similar lag issues

[@jockturner1547]

What camera are you using? If it’s a Lumix, it’s a lumix issue, not monitor. If you go into the settings and switch off audio over hdmi setting, I forget where it is you’ll need to google. If you turn off sending audio over hdmi it reduces the lag considerably.

[@nosatori]

What if you are using an external microphone attached to a camera cage, so that it would be to the left or right of the monitor? Does it really not pick up the fan noise???

[@MichaelSchmidt_UrbnPxl]

in this case it would pick up the fan noise but you can turn of the fan ... used the mointor with out the fan running several times now even for longer shoots ( like 1-2h our interviews) and its totally fine so far. keep in mind this was with normal room or outside temperatures below 30°C so might not work that way on a hot summer day with temperatirs above 35/40°

[@nosatori]

@@MichaelSchmidt_UrbnPxl Thanks. That’s okay then. They should really make that clearer, it would increase their sales.

[@derwinjax]

This monitor looks awesome but I’m kind of concerned with the issues mentioned I’m reading thus far.

[@MichaelSchmidt_UrbnPxl]

well I'm using this monitor since I got the replacement unit 8 months ago basically on every shoot with my bigger rig ... so far no issues even with the cooling fan turned off ... for the money its a solid unit

[@BadBobB]

There is no update. The correct version is 2.5. Believe it or not they had a version 4.? on their website which was an older version than 2.5! I found that out with support after several discussions and suggested that they remove it from their website.

[@MichaelSchmidt_UrbnPxl]

Firmware update download seems to have been removed, for now. I will contact Viltrox to see what is up.

[@ldmndz4652]

Does this havde a de squeeze feature?.for anamorphic lenses being used..thanks

[@MichaelSchmidt_UrbnPxl]

yes, it has... 1.3x, 1.33x, 1.5x, 1.6x, 1.8x, 2.0x

[@MichaelSchmidt_UrbnPxl]

...full review/overview is in the works,... too many projects right now😅

[@Thirdbornentertainment]

the link is a blank page. Where is the firmware download at?

[@MichaelSchmidt_UrbnPxl]

Firmware update download seems to have been removed, for now. I will contact Viltrox to see what is up.

[@Ravisidharthan]

Can this monitor record video into sd card??? Nope

[@lurichdesigner]

NADIE ENCUENTRA LA ACTUALIZACIÓN 😢😢😢😢

[@epsonc882009]

Does the monitor support 4K 120P?

[@MichaelSchmidt_UrbnPxl]

well you have to set the HDMI output to Auto or 1080p ... it can not show native 4k 120p ... it is only a 1080p panel

[@BadBobB]

I just received mine. Firmware needs to be updated. Tried on a Mac following all instructions perfectly and it will not update. Tried their tech support. They want me to call them. No one answers. How did you finally get this resolved? Has the monitor been worth it? Thanks

[@MichaelSchmidt_UrbnPxl]

It is essential to use an 8, 16 or 32GB SDHC SD card … the Monitor had issues with newer SDXC cards due to file system on those.

[@Thirdbornentertainment]

yeah the support sucks man. my monitor has crazy long delays and i can't update firmware. junk ass monitor so far

[@MichaelSchmidt_UrbnPxl]

i'll will look into it...

[@diegocaracasfc]

Did you solve the issue?

[@BadBobB]

@@diegocaracasfc Yes I did. As you will note below 2.5 was the latest and they may have changed that version number again. Very confusing.

[@BadBobB]

Yes, I am using 32 SDHC and no luck. FAT32

[@Ciol-gh6mr]

The latest firmware version of Viltrox 550PRO is currently version 2.5. If you want to update the firmware, you must first adjust the SD card format to FAT32 format, and the latest version of the firmware package file name needs to be changed to 550P.BIN, and then the upgrade can be successfully upgraded, MERGE.bin is not read in the latest firmware program.

[@BadBobB]

Thank you so very much. I noticed the website said April 23, V4.7 was the latest, but apparently that is incorrect. Just to confirm. Thanks@@Ciol-gh6mr

[@BadBobB]

Also, that is what Viltrox is stating.

[@rinkoyama813]

thx buddy you are my lifesaver@@Ciol-gh6mr

[@diegocaracasfc]

​@@Ciol-gh6mrbut on the website the 2.5 is not available. Where can we get it from?

[@saf574]

Anyone having issues after firmware updating it? Mine went into a blue/white horizontal line screen

[@diegocaracasfc]

I just bought mine and I don't know if I should upgrade it or not....

[@saf574]

@@diegocaracasfc dont! whatever you do. do not update. Especially to that 4.7 outdated firmware

[@diegocaracasfc]

@@saf574 really? There are some others who have done it successfully. What happened?

[@saf574]

@@diegocaracasfc idk maybe mines a defected one. Have to send it back and get it replaced or fixed. I wouldn’t risk it

[@diegocaracasfc]

@@saf574 and they replacement yo didn't upgrade, did you?

[@dickswingston8854]

So you like the free stuff they send you, who would have thought.

[@MichaelSchmidt_UrbnPxl]

well, I appreciate that Viltrox sent me something and that they are open for feedback, and fixed it. I will use the monitor now for a while and share my experiences, the good and the bad... also compare it to other monitors that I use for work.

[@hankypanky4u]

so in your mind, if he was sent a unit and it still wasn’t working he still would have liked it?