The worst customers in history

[@nadimak-]

The Karen actress is brilliant, every scene with her is a masterpiece.

[@Immopimmo]

One Karen to rule them all!

[@Mrx1377]

Exactly!

[@joperhop]

We need more of her for the new store :P

[@punawelewele]

She's great. She must be a theater actor.

[@Ounouh]

I would like to see her in big screens. She seems to be an awesome actor.

[@The_Exorcist]

I love how much this shows Adam's slow descent into madness as reality crumbles around him.

[@woswasdenni1914]

my favourtie episode, i jsut missed a splatter of blood pouring trough the gate and some squishy noise along with the screams

[@NekoRirisu]

i was hoping for Alan to descend into madness and end up doing something bad, i love to see it because of all Rowan's idiocy

[@EEEEEEEE]

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[@Haran-g4g]

​@@EEEEEEEE E

[@AbsolAhm]

Ben's acting is so good. He feels natural. I love everyone else but Ben seems like he has a gift for acting.

[@adamjohanssonn]

yea everyone is amazing but ben just feels so damn real

[@edelweiss-]

so true. always loved Ben

[@Alacernovum]

I think he has a background in acting. And according to his IMDB page he also did a couple of tv shows.

[@tschakatschada]

Rowan was in Spartacus 😄

[@markb4196]

Maybe Ben ISN'T acting 🤣

[@wallywinker5124]

"By the rules of the street, I own thee..." My most quoted line! Love it!

[@BasicPsychology101]

I cried

[@RockyLXXXVIII]

I’ll never get over Rowan agreeing to pay Ben in cash and then they just shake hands and leave with no exchange of money

[@GuitarsRockForever]

Absolutely boss move.

[@RedT...TheOriginal.NotANumber]

Oh good. I'm not the only one who noticed that. One of Rowan's redeeming scenes.

[@pissoffeachother]

Pretty sure that was an inside job 🤣🤣🤣

[@zweihander00]

I know this is not the same but , Sometimes people after buying stuff from me and giving the money they FORGET to take the stuff they bought and i have to scream to them so they take their stuff 😂

[@RedT...TheOriginal.NotANumber]

@@zweihander00 I've been that customer. I'm always very grateful for the cashier who goes the extra mile to make sure I leave with my purchase.

[@ChuckHaney]

The Karen skit is awesome. The camera angle on Adam as he looks back at Rowan is perfection, then Adam's running is hilarious. The light shining through the gate on their faces at the end, brilliant.

[@ohwishbone]

i really thought he was going to punch her, or she was going to start bawling and playing the victim

[@Firikka]

The problem with the Karen skit is that she was actually right to complain, you can't leave those kinds of signs up after the sale ends. They are obviously misleading, not everyone has time to read the small print. Karen's are actually entitled persons, everything has to bend to their will. It's not about complaining (to the manager) with a valid reason.

[@ohwishbone]

@@Firikka krill issue

[@phenel]

@@Firikka she has no right it's invalid. dates actually matter in NZ.

[@EEEEEEEE]

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[@jrsimeon02]

I'm convinced Ben is the reason Playtech went out of business.

[@EEEEEEEE]

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[@DustinBarlow8P]

I imagine the actual Ben coming into my store, and begin to panic, because I can't tell if he is being serious when he says "I AM FURIOUS!"

[@pw.m_0987]

nah it's rowan

[@crackrjack31]

Nah. Allie is why playtech closed. Getting paid 1000s per hour.

[@jrsimeon02]

@@crackrjack31 maybe, but Rowan was never responsible enough to make payroll. The company still probably owes her money.

[@theuberdork]

I worked in an electronics store for some time myself, and I can confirm: a lot of these are alarmingly accurate representations of customers, possibly more than the layman might even believe…

[@EEEEEEEE]

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[@GustavusAdolphus2]

​@@EEEEEEEEE

[@stanisawkwasniewski2087]

@@GustavusAdolphus2 E

[@J3FFBezos]

@@stanisawkwasniewski2087E

[@annak78078]

Let’s pay a huge respect to all retail workers who deal with these type of customers everyday. Also let’s pay for Adam’s therapy. He really needs it. And Rowan is the best ❤

[@garrickdanville7487]

W Rowan. Best Manager

[@wotaddictglobal]

What do you mean "Adam's Therapy"??? Is he sick in real life???

[@annak78078]

@@wotaddictglobal it’s a joke. I hope Adam is thriving

[@wotaddictglobal]

@@annak78078. Thank you! For a moment there, you scared me!

[@harley3869]

When i had my first job years ago at mcdonalds i had a guy yell and swear at me and demand a new meal, because his fries had fallen over inside his bag. It was scary and hilarious at the same time

[@SgtDreamz]

The lick skit is probably one of the best ones you guys have ever done. No matter how many times I see it I can't help but laugh my ass off at the sudden appearance and lick from Rowan, and the immediate surrender of Ben. Just perfection at its finest

[@sydneyslaughter7163]

And Ben’s little nod before he just runs off 😆

[@damienlobb85]

soooooo good

[@Davidj1776]

And Alan's expressions are priceless

[@randomdude7443]

Playtech series (and every other series on this channel for that matter) are just so rewatchable, I laugh at the same places every time lol. This type of humor is just genius.

[@GLITTER_GUTS]

Absolutely! I love rowan but honestly, Alan and Hamish are my favourites. If I could meet anyone in the world it would be Alan from viva la dirt (Greg the garlic farmer)

[@USSWisconsin]

​@@GLITTER_GUTS I like adam

[@GLITTER_GUTS]

@@USSWisconsin Adam is adorable, really funny guy.

[@EEEEEEEE]

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[@varunsodhani6812]

It's called the "Bored" series

[@Vic_Chaos_]

14:33 Alan being a psychopath is quite possibly the best thing across all of VLDL, and that's saying something. I can't believe I forgot this episode of Bored existed.

[@1uplink169]

His sudden accent was so on point and hilarious..

[@vladdracul2379]

I will say the way that the Karen actress (sadly, don't know her name) projects herself and emphasizes certain words really sells her character and she's SOOOO good at it. I hope we get more of her.

[@vukkulvar9769]

She's an amazing actress. Really feel the entitlement in her acting. I hope she had a lot of fun doing that.

[@Veelasiren]

Another commenter said her name is Alison Quigan

[@rundown132]

the secret sauce it she aint acting ;)

[@bercey07]

Alan's face when Rowan licks Ben's face is so funny!! I mean these guys are not only creative, have good sense of humor and successful. They also have great acting skills! So happy I came across your channel years ago and it has been such a privilege to see you guys grow and grow each day. Much love from Turkey

[@Supremax67]

I heard they had to redo that shot as they couldn't keep a straight face.

[@EEEEEEEE]

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[@Toetech0]

seeing these old videos makes you realise how well these guys have developed physically. Especially ben is jacked af nowdays. same goes for alan and rowan. hats off to you guys

[@EEEEEEEE]

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[@Hitoshuratdn]

I love the fact that Karen is Ben's mother according to the TTRPG

[@bombintheseeinq]

oh gosh that makes so much sense

[@mysticdragonwolf89]

Lolololololololool

[@LostWhits]

I always assumed that was the case.

[@paulyguitary7651]

Nahhh man! No way Ben paid full price for headphones. I suppose it could have been a never before seen little brother.

[@jdotoz]

Ben bought something? Outrageous!

[@terrelmcmanus3751]

That first clip with Karen was intense, and as a former chick fil a manager I’ve gotta say, it was absolutely beautiful.

[@Frank074]

Did you have to deal with many registered Google users as well?

[@IanMcAnerin]

Karen saying "I am a registered Google user!" has had me chuckling for a few minutes now.

[@4rnnr117]

I love how she starts out acting perfectly pleasant, even smiling at the employees, but it still sends chills down their spines. Shes a goddamn powerhouse

[@ThePyroJinx]

The Karen saga always gives me goosebumps. No idea why it's so powerful to me but so well done. One of the best sagas of VLDL for sure. Keep up the amazing work guys and girls!

[@deiu9999]

13:23 one of Alan's best and most terifying performance ever.. Ben getting what he deserves once in his life 😅

[@wolfgangjr74]

The "Karen" episode was so epic. The voices, the acting. Perfection.

[@AH-wy6nr]

The way Alan just just abandoned him when she walks in. Lol

[@calebpeters191]

"-AHHH....I NEED YOUR SURNAME....SO I CAN PUT IT IN THE COMPUTER!" is the best acting Adam has had so far lmao

[@vladdracul2379]

Ben and Rowan must be close because that tongue swipe was... something else. The bgm, facial expressions and tone of voice just set that scene up for a perfect ending.

[@orkgrrrl4814]

That's all because of Ben's magic hands. He trained in Bali!

[@SheyD78]

This is all solid gold! The music as they begin their conflict, the quotes, the fact that for many stores this isn't a joke, it's just every day business. If you've ever worked in retail, tell me you've never spelled customers with an n.

[@JimmyVermeer]

Took me 3 tries to figure out where the n went.

[@robhaney8568]

I worked in retail eons ago ... bizarre how things haven't changed. Somebody wrote these from their real-life experiences 😆. VLDL has the best ensemble of comedians/actors in entertainment today, just comedy gold!

[@mattscheible6071]

This really highlights how great of actors you all truly are.

[@ryanspray22]

These sat morning (UK time) super cuts are a great start to the weekend lately… keep ‘em coming!

[@yahyamotara7590]

It's early afternoon here in South Africa, but it's also the weekend so I've just woken up, I love waking up to a new VLDL vid 😃

[@ZephyrysBaum]

'twas early evening AEST

[@Saimiri1334]

I wish this side character will return. Scented candles episode and Last Name are one of my favourites 😂

[@sirxenofex]

Why is clear cookies from the case not in this super cut?

[@jakisz]

You know, I'm surprised that they haven't done employee discount. Love to see Alan or Adam trying to buy something from Rowan as employees and not customers.

[@stgm]

I don't want to insult that Karen actress by saying she's the perfect Karen, but goddamn she is the perfect Karen.

[@balex6135]

When Alan goes full psychotic break, Im here for it

[@seansterling5322]

I know Rowan lost 20 million by totally mismanaging Ellie's payroll and by giving away high end product for free by mistake but on the other hand... he also showed brilliant business sense by constantly cutting payroll costs in Adam and Alan's payroll. He rolled Ben into the employee pool without even paying him and even punished him for dropping playtech equipment. Rowan actually owns Ben by the rules of the street. He kept the Karens at bay and kept them for extorting endless discounts. Both the best and worst of times indeed

[@1kvolt1978]

This is exactly why Rowan wears a black shirt while others are just low socio-economic peasants.

[@Scienterrifical]

Ben's accent and narration of 'The Heist' is superb. He's got great range.

[@KevBotTheCliffDawg]

Alan’s eyes popping when he says “I told you, we’re closed. . .” is so perfect and sells the brief dissociation he has from reality when he starts speaking in that creepy voice lol.

[@Fizzbann]

For those that didn't know, Ben still being in the cupboard bit is here. They never show him being let out.😂

[@Bobawe321]

He's probably still running his business from the bathroom as well

[@NocturnalPyro]

@@Bobawe321they moved stores so prolly not.

[@eL3.14]

It would be nice that he opens a new bussiness in the teaspoon drooping cuppboard. 😂😂

[@kathrina3339]

Thirty minutes of nightmares for retail 😅

[@AnkhArcRod]

6:21 "She will be back and in greater numbers" is such a nice tip of the hat to Star Wars!

[@C-Locke]

Ben finally shows up at the new Playtech! Ha ha. Adam running away from the Karen was sooooo funny, but my favorite sketch as a former retail worker is probably the customer coming in after closing. Alan really captured the feeling of the employees in that situation.

[@StariDreams]

Y'know... after seeing the Karen episode again, having a compilation of all the times Alan and Rowan are bros together would be really great. Those are some of my favorite moments, when shit goes down and they have that bond. ♥

[@Wh40kFinatic]

"So this is... *Play* *Tech*..." The line delivery, the lighting and angle of the shot, absolutely brilliant! ❤

[@IceWolfLoki]

"Do you want to know what Play Tech does with robbers?" I've seen this one Rowan buys what they've stolen at a huge mark up and berates the staff for trying to call the cops.

[@SuperBunnys]

"By the rules of the street...I own thee" after giving him a big lick lmfao

[@AussieVet]

Was waiting for "the Karen!"

[@themagnificentsansandmylaz4115]

Me too! I knew she would ve back in this store

[@SnapoGman]

We need the super manager

[@PalleRasmussen]

I was waiting for the guy with the gaming Mac.

[@fredrik8685]

This compilation was just what I needed. I realized how many episodes I must have missed.

[@Seithius]

Watch the whole serie from the beginning, you'll have a lot of fun 😂

[@Zakudohn]

Since Ben became Karen's son I knew it was coming, just need a skit with both of them 😂

[@nightowl9512]

My comments usually pass by unnoticed, I just hope you're reding this as I appreciate your work beyond anything. And I recommend it to almost everyone I meet (when appropriate ofc). You're so funny, love you all! Keep it up!

[@Veritas.0]

Thanks for this. I'll say it again, your first Karen episode was one of your all-time best.

[@colboy1fish]

Reminded once again of the terrifying preformance of the karen. That woman did an amazing job.

[@AllDayBikes]

Alan's acting in In & Out was glorious

[@diyeana]

I absolutely love Ben. The character is hilarious and the actor is incredible.

[@latewizard301]

I don't work in a tech store, but a regular grocery store, and I've had many of these encounters. Especially Karens... one time a "Karen" came in and told us the fruit is 30% off and she said she didn't get the full 30% "i used to work in a store" and all that shit. So i got tired of arguing said she can talk to my colleague, she works part time as a math teacher, she was gone after 10 seconds of talking with my colleague. Made our day, we talked about it for a long time afterwards 😂

[@ox4tune]

The acting of the sword part is impeccable

[@cheetofan-yt6vl]

2:51 pulled up like frieza🙏💀 her voice too🙏💀

[@The-Blue-Knight]

Relatable. I work at a pharmacy and got sworn at 2 times and yelled at an additional 4 times yesterday. Really makes you hate humanity.

[@ashleycardenas9689]

Idk which is funnier, Ben and Rowan adamantly agreeing on something or them adamantly disagreeing on something 😂 both bits always get me rolling 😂

[@averyvaliant]

We need more....KAREN! She was brilliant. Her "Ahhhhh......there you are" line still haunts me! :P

[@Immopimmo]

Yeah, she's like an old school disney villain! ❤

[@moriane.]

I get chills every time I hear it.

[@IceWolfLoki]

Ben has clearly spent time working in retail cause it's not just the writing that is on point.

[@agromx224]

i am SOOOOOOOOOOOOOO glad i chose a job with basicly no customer interaction. and even the very little interaction i have drives me crazy, since it's usually things that are just physically impossible (i'm an engineer)

[@RedT...TheOriginal.NotANumber]

Amen. If "customers" act up in my job, I can sedate them, or have police detain/arrest them. (EMT here.) Unfortunately, the equivalent of browsing after closing time is the 2am anxiety attack (or abdominal pain from three days ago, or - and this literally happened - trouble sleeping).

[@sombretoast9505]

The way ben says outrageous, that shit's dingo

[@JohnDoe-ld8nr]

If the gate is down NEVER interact with a customer outside.

[@runbydemons6744]

that licking the face part got me good wasn't expecting it

[@pyredynasty]

There are no bad customers, only people who need directions to the exit

[@ShellyS2060]

Never ever EVER let someone in after closing, it doesn't end well... EVER

[@johnlambert1395]

That last one "you lick it you keep it" ha he didn't expect the manager to play the Uno reverse card 😂😂😂

[@yvonnemuller9204]

I'd love a cut-together of every scene Adam flees. You could call it "Adam's Run".

[@jaclynkurtz9808]

"Adam, you can't keep running off, you're the new guy!"

[@orkgrrrl4814]

Ben: "I do offer massage, if you're interested" Alan: "We are NOT interested!" Rowan's face: very interested 😆 Or Ben's ears under the beanie... 😂🤣 I just love noticing those littlest details that make great skits even better and show how great VLDL's acting is!

[@sarahlandis289]

When they were staring out from behind the gate I really wanted to hear Greg say, "are we safe now?" 😂😂😂😂

[@slipsonic809]

Almost every skit has the feeling of an epic movie. You forget you're watching a 5 minute skit and not a feature length film. They're so good at putting implied story subtext beyond the skit itself.

[@ralhamami]

I also really enjoy how 90% of "The worst customers in history" is just Ben. 🤣

[@blackbeardgamer5909]

The Karen actress legit gives me chills. She absolutely nailed the role of angry annoying Karen. She is amazing!

[@chernicharo85]

Gotta love these compilations!

[@gragglenotz]

Working customer service. This is great. Don’t stop.

[@thenemesisjoke4302]

It was great to rewatch these episodes, fun and entertaining. Never ever get bored of these skits 😂

[@nooctip]

He came in in one piece. He went out in pieces.

[@coolanimegirls]

I love the Karen episodes, the actress is awesome and I love that's one of the times Rowan stands up for his employees lol

[@rpgshadowmorn2683]

As a retail worker i can fully say with 100% confidence and internal emotional pain that this shit is only slightly exaggerated lol like first dude would instead go home then go to a different playtech and try to return it lol. We recently had an issue with people trying to pick other peoples shit up in store to steal it… it is bad and they will fight you every bit of the way then play victim at the end as they leave

[@stephenremnant8151]

Knowing Karen is Bens Mum 😂

[@asooxbmw5616]

Having The Planets Mars playing during the Karen was amazing!

[@jayman4566]

Very funny yet very sad. Almost anybody that has worked in retail has dealt with these sorts.

[@andyony2]

I really missed Bens monopoly money 😂

[@thebatman07]

Ikr 😭

[@Shinobito1]

Just today I had a client, who couldn't fathom the meaning of my words: 'Please, do not sign with your fingernail, use your finger on the screen'.

[@stinkfinger1942]

The rules of the street got me hurting 🤣

[@phantomslayerx1x]

“By the rules of the street I own thee” never had me dying laughing the lick was just perfect

[@anignorantbrit]

Evil Alan is terrifying. Evil Alan vs Karen would be interesting.

[@hecker5851]

2:50 and thats when the adventureers felt true fear for the first time.

[@Sunrisesoul1656]

Ben: 😌 Alan: 😑 Roman: WHATS GOING ON

[@advictoriam3106]

Rowan*

[@kamilcieslawski1248]

The "in and out" skit though... I totally forgot how good it was :)

[@chadowsrikatemo4494]

Second time watching most of these, and i gotta say, Karen IS right, the consumer protection act does make it so all promotion posters still up are valid

[@greenquartz]

13:30 I've been waiting for the moment when Alan's latent serial killer took over and ended Ben's customer character.😂

[@MrJojomylove]

The lady who plays Karen is awesome, i bet she could do shake spear with the same ease. Flat clicker is so funny, i always have that stuck in my head after watching this. Very cute! Also when Alan locks Ben in and raises a sword to him and monologs in an old upper crust English accent is brilliant. Alan can play an everyman very convincingly but he can also go convincing psycho in a heart beat. Love! This is a great complication! Everyone did a wonderful job and no one will have to be sent to the teaspoon punishment closet! 🎉❤😂🎉❤😂🎉❤

[@carbumb4229]

There is one I would suggest to add to the skits. When I was in retail, one customer came in with her kids and as she payed them no mind, they started just sweeping all the product onto the ground. I was looking at her, at them, and back to her and she did not say a darn thing. Chaos Children.

[@thatonenerdconnor]

The scented candles scenario us just like the time I learned we had a toaster at the hardware store I work at. I no longer make assumptions about our stock.

[@jaymontecalvo6315]

Karen literally has a good point. if you don't take down the poster, it's still valid

[@ThatPieTheLegend]

No one cares

[@juzoli]

I had to rewatch the flat clicker sketch to see that his description of the device is actually accurate:)

[@varunsodhani6812]

The actor who plays the Karen is actually really good and convincing. I loved all of her scenes

[@edelweiss-]

you lick it you keep it was one of the best bored videos :D

[@KasperKnas]

I still love Alan's menatally desturbing voice. While ben is begging for his life

[@MrGrizz011]

When Karen walked in you know things were gonna get serious