VLOG 174: aaj Client Se Mila Ek Important business Lesson!!

[@bisweswarmuni]

Very few business owners are sensible enough to take constructive feedback from customers and publicly admiting own lacunae requires a great amount of guts..... U have today proved what it takes to be the BEST in business....... More power to Team brotomotiv.

[@raghavhans]

Thanks brother

[@ruben8865]

lacunau matata

[@mubinmujawar7943]

Would like to join your team...​@@raghavhans

[@rahulshinde3194]

Sir , why u not open in pcmc area

[@ruben8865]

@@rahulshinde3194 mh12 >> mh14

[@nawmsayin8017]

HAHAHA Raaghavs smile to the HR guy when he asked for leaves! 🤣 Jyada din nai tikega wo wala feel aaya 😆.

[@raghavhans]

Aisa kuch nahi hai. He is doing very good

[@nawmsayin8017]

@@raghavhans Ok boss 🫡

[@amberrajsaxena8329]

@@raghavhans working under HR to hiring A HR , Satisfaction>>>>>

[@vickykataria9666]

​@@raghavhansBhai aapko bolna tha. Apke Bhai k dhadi main jo ball chala gya vha pr piyaj ka ras lgao. 10 din main teek ho jayega. Love❤ from faridkot punjab i am❤ Vicky kataria

[@Brotomotiv]

@@vickykataria9666thank you for the tip. Mummy ne bhi bahut baar bola hai lagane ko

[@nitinvernekar1816]

I work as Sr customer success manager in a tech company. I want to thank you for being voice of the customer. Service management is all about giving your heart out & managing expectations !

[@patelumang962]

I run a fuel station from last 4 years... I make sure all workers are completely in uniform helmet and safety shoes id card. No entry without full uniform....

[@antonythomas0112]

8:35 here where you say about the painting? I would suggest, make wallpaper of your products and design in a funky way , so people coming in for training can go through it and get inspired

[@coolkartik18]

Great point by ur client.. parikshit sir well taken. improving the system rather being angry with it.. Usually ppl loose their cool.. keep up the good work sir..

[@HoneyYadav-dr9ls]

We need people like ganesh sir in every field/organization ❤

[@ajinkya.r.w1106]

Jaise insurance companies ai based camera link use karte hain jaisi ki photo lene ke baad ai kaha kaha dents and scratches hain bata ta hain maybe that's the easy solution

[@sunilmakhija5819]

Job card to banta hi hai sab jagah. Job Card bana means you have received the vehicle.

[@tarushaggarwal1235]

Bhai wo ussi time de dete hain naki 4/5 ghante baad . They can give car report alag se also​@@sandipankumar7833

[@A_S_K_3735]

At some places job card has gate pass attached to it bottom which can be tear and given to the customer as acknowledgement. The showroom where i service my bike has this system.

[@riteshkushwaha7655]

It's overwhelming to see such initiatives. These are the things I expect before handing over my valuable car, in which I have invested my hard-earned money. I look forward to welcoming you to Indore.

[@watrix9107]

I took my new Kia seltos xline for Matte ppf and the service was way way better than expected excellent job done by Brotomotiv

[@khyapaislive1940]

Sometimes these clients make you more professional. You are so lucky that you have these kind of clients.

[@MarcSpctr]

Make an app, Sell your products, enquiry, slot booking (time and date), progress tracking (Denting, painting, washing, inspection, etc), Complete job sheet, service status, receive and deliver OTPs, online payment. plus you can promote used cars for sale too. and it is not even very expensive or hard to make apps.

[@vlogsbrotomotiv]

Thanks for the tips!

[@shabibsaiyed6384]

Good idea bro.

[@shekhu4729]

​@@vlogsbrotomotiv sir im ur fan sir just an request sir me dusre state se hun i blindly trust u just an thing that me car ke kaam karwane to utna dur to nhi aa paunga aap other states me bhi ye workshops launch kriye na. (haan other states aisa bhi ho skta hai jaha apki popularity utni na sir offend mt hoiyega iss line se pls, but apko aisa loss ho skta hai branches type in other states sir so thats the another point sir. Sir actually i buyed an Brezza ZXI exuberant blue sir actually 1 yr hogya ppf nhi hua ab koi point banta hai kya kyunki driver side door me ek auto waale ne side se hit kiya tha utna damage nhi tha just minimal so door ka denting wo sab hua to gaadi ka sirf wahi part colour hua to body colour aur uss door ka colour different hogya hai sir thats problem sir actually na me unka batijaa hun wo mere chacha hain im 19 yrs so. Actually ghar ki 1st hand pheli gaadi that's why.) sir btw brotomotive is like greaaaat 😊

[@angrogamerzesport1262]

​@@vlogsbrotomotiv I am BTech students. I make this type of app easily I you are interested then contact me sir

[@hetalpatel1858]

अगर जिंदगी में प्रॉब्लम ना हो तो हम आगे नही बढ सकते है । इसीलिए नो टेंशन चलते रहो परीक्षित भाई आपका दिन मंगलमय हो 🌹🙏

[@thehipocratdialogue9034]

Just go check OSHA certification and implement it would help your business

[@surajtech5377]

Big fan aahe tumchaa life mde yekda tri tumala bhetaychy ❤

[@yashvardhansingh9779]

Street animal friendly workshop , very nice

[@-._.AR.JuN_.-00]

One suggestion Jaise hi gaadi in ho 150-200 pics ki jagah ek detailed hd video car ki exterior and interior ki would be better and time saving

[@Assassinjrm1906]

WhatsApp mai upload hi nahi hoga adha adha hoga

[@ganeshwadkar1843]

तक्रारीतून प्रगतीकडे 👍

[@simtiaz111]

Bhai thoroughly enjoying this phase of transition from a detailing center to a franchise business model. May God bless full of abundance patience and more power to u guys and team. May God engulf with right ideas and solutions in uaaa thoughts and full energies to convert it into reality. This is just a beginning abhi tho shuru bhi nahi huaa. Picture abhi baki hi. Sky is the limit.

[@vlogsbrotomotiv]

Thank you so much

[@ishaanshetty662]

big fan here, would love to see both the workshops in one video. If the new workshop is excitement (at least for me it is ) ,then the current (i wont call it old one ) workshop is emotion. would love to see work done in new workshop with full of vehicles ,I wish you the best of luck and thank you.

[@JohebSShaikh]

Learn, implement and grow..... All point in one vlog. New bussiness owner must see this vlog to grow.

[@CarloverSupra-pt4ot]

Waiting for new workshop video ❤

[@sagariyer88]

Opening credits reminded me of pawn stars!! Way to build a successful business and also a brand❤

[@gyanbratasahoo137]

100% workable ur planning grow rapidly congratulations 🎉🎉🎉

[@joydeepk_0]

Safety hamesha lena chaiye..otherwise baad mein agar issue hoga then it will be a huge concern. As per labour law Safety of employees are the responsibility of the employer. Khudos to Brotomotive as they are thinking of the safety for the employees.

[@PositiveVibesbysachinjain]

One very effective solution can be to ask the customer to make a 360 degree video of his own vehicle on his fone. This way a lot of workshop time will be saved n tension of damage before inventory taking will be taken care of👍👍

[@Shivam_Agrawal_]

It’s soo great to see the brotomotive growing… Still remember i watched the amaze video after which i am just hooked to these 2 guys working with the most amazing and fun and in the most efficient manner…. If anyone is reading from the team,, i deal in second hand laptops.

[@darkoftrading]

Aapke vlog dekhne se business ka practical knowledge mil jata he.

[@hhuothmani9957]

All your staff and service advisors must wear the uniform, including all safety equipment ,gloves, shoes, and glasses. Recommended each department wear different colours uniform. Service advisior uniform as follows: white shirt , black pent with neck tie having logo . Colour can be decided whatever you people decide , must be a smart combination

[@vardanrathi7777]

No need. It is not a manufacturing firm. It is a car garage. Why should Service Advisors wear safety equipment? Be realistic.

[@MarcSpctr]

tie ? are you serious ? Mahindra, Tata, MG, Mercedes ke showroom mein salesman ya office staff bhi tie nahi pehente bhai. ye kaisi Uniform suggestion hai ? wo bhi Garage ke liye.

[@rahulkr27]

Appreciate the way you handle client's concerns. Keep up the good work & continue to grow

[@gautamtehlan0203]

Parikshit sir great response to difficulties as a business head

[@jayachandran896]

No meaning of taking inventory in the absence of customer.

[@technical_pj9762]

Absence of customer kaise bhai... Unka beta aaya tha car dene k liye Chutiya

[@lonnirohnov6084]

Very very nice.... Future vision... Parikshit...Very nice..👌👌👌👍

[@sutarmango]

Best Way is to MAKE SOP Guide book, Training Manuals, SOP STICKERS and posters around the facility. Floor manager guide book. There are many things that you need. All the best for the future journey. Hiring a professional consultant will help.

[@ankitjain2607]

U r doing a fantastic job god bless wish u all the happiness health and wealth

[@sheikhtayyab3005]

Bhai mai Pakistan sy hn..thank u ap ka passion business style Dekh k buht help milta Hai.. Big love Big respect...papa ka tu style he alag hai.❤❤

[@avikabiradar1242]

Ek walk around sheet banav.. carbon copy ke saat manually ..

[@Only4short-videos]

Ganesh is piller of brotomotive..😊😊

[@AkhileshSingh-zd3nx]

Accepting our mistakes , & making a way for it needs commitment to our self , that's one should improve his way of getting things done. That issue on customer side was Genuine.

[@vijayteke8816]

दादा खरंच सलाम आताचे तुम्ही कामगारांच्या शेफ्टी आणि स्वतःचा बिझनेस मॉडेल तयार करत आहात # सही रस्ता पकडे है

[@shabibsaiyed6384]

Apki video se bussiness idea milta hai or kya impliment krna hota he kya risk hota he wo bhi shikne ko milta he In short apke vlog se bohot kuch sikhne ko milta hau 😊.

[@sumitrodutta]

Retaining right talent is critical to succeed particularly when you are expanding, may be you should consider setting up an academy that helps the industry at large while attracting right talent.

[@DipMovieLover]

I Don't have any Car... Bt do what Your Video Regularly... & 1 thing I can Say Brotomotiv = Professionalism. ❤

[@YuvrajSingh-wi9yy]

great work sir, hope you do well in future

[@suryapratap0122]

Aap ek pickup le lo aapko hamesha jarurat padti rehti hai aur fir recently new workshop open hua hai toh parts k transportation main asani hoga ❤ Love From odisha ❤

[@abhisen3801]

Parikshit sir, may god bless you and your entire Brotomotiv family and I hope you continue to grow as you are growing since last few years, but I feel by launching your product range/new workshop/franchises, you're focusing on growth on multiple assets more than you can currently achieve. I also feel if you slow your plans by a few months, you'll be able to maintain the quality and quality of services. Also it's clear that this family needs more swift people like you at the upper management level to able to grow across horizons smoothly. All the best for the future.

[@MANN_ELECTRONIC.]

Hey Raghav I like your approach to your work. You are also an inspiration for me to grow. I have a suggestion. I am also an engineer and I know the problem with you guys not wearing the safety shoes. I guess the basic reason behind that is the soul of a safety shoe. If you recommend you guys to replace the inner soul of the shoe with the cushioned or gel pad you'll definitely see the changes of the habits of the workers.

[@rajendramali1439]

For T-shirts or uniforms as Ganesh Said you can use Temporary Dress codes for them who are new joinees, After he continues on job then give him Permonant dress code.

[@prathameshbahiram4378]

Really great that you expanding the business with franchise and all . If u are make a traning center for new people you should record them as you have facility and make a index of that lecture and give new one it as recorded lecture so in case they want to revisit it instead of finding it on internet your own trailer made lecture would be more useful... It feel amazing to see your work keep doing it !!

[@jigardesai1909]

For shoes and what so ever safety equipment please provide them with a locker space ask the HRs to get a fire policy in place to not share locker numbers so we reduce theft, also things will have a place to be kept at 😅 even the clothes they wear before coming for shift... Brotomotive that day isn't really far where The US has "The Foose "and we ll have YOU guys doing mad things for people and we ll all really see their reactions❤ to every work of artisty that you guys deliver to the car owners❤

[@danieldsouza82]

Point to be noted always be on safe side

[@PramodhPasumarthi-uu5dh]

thank u parkishit sir for giving lessons to us

[@rajeshangane9135]

Sir you are doing great quality work but just one little advice Pl make 3 minutes detail video at the time of taking delivery delivery from Customer to your workshop & send this video with all old damages with your work invoice to Customer so that Customer will not refuse any old damage because first video will be taken in front of Customer only

[@pramodullal2252]

Inventory in is very important document between customer and the workshop . If a car has come in and is missing from workshop , you will not have a clue in the vehicle was received by your staff . Secondly it does not take 5min to inspect a car externally, like the zoom car does , This is very important to both the parties legally .

[@networkexpert6009]

Best thing you can also do for the workers is that all the safety related gears must be in a separate place (room) and once they wear all the safety gears then only they are allowed to punch in their attendance as saw that your workplace have biometric login system

[@lakshyakhatik4782]

Kanu bhaiya toh patel ho gaye 🙃

[@travelbymilan]

Love from odisha 🎉❤

[@bhushanjangle5075]

YOUR ALL VLOG VERY NICE

[@karanmodi6544]

Thats why experienced is necessary..

[@shreshthkushwaha4896]

Hello sir I watch yours car repair, ppf , modification videos and I really appreciate your work , and your team,s hard work When I buy my own car one day I come in your shop to do something in my car Sir i just want to know ki parikshit bhai bade hain ya raghav bhai

[@MaheshKilaar-jh7ze]

Quality is the best business plan.

[@Yakshith2503]

Yes if you keep delivery note. It would better for complaince and records

[@karanunplugged1]

When u take inventory on paper do it on carbon copy with customer signature, one customer copy one owner copy.

[@mohmmadshoyeb8364]

Bhaiya daily vlog laya kariye accha lagta hai

[@shibabratadutta1420]

We want a franchise in Guwahati I love watching your videos from your roots to grow lots of love do ready my comment

[@vibhavminajagi3697]

Really Appreciate your approach to a negative feedback, I also had given my car to you guys , i also thought about this . Bt let it go with trust on you guys.

[@saikrishnagujarathi5961]

The last part Hr asking leaves crazy

[@clintsride]

Kalti marega HR😂 abscond

[@Dhruvgaming-xyz_123]

Keseho brotomotive brothers

[@impulse232]

someday when I will have the money, I shall come to you with my car for a total overhaul. ! I wish that someday comes real soon !

[@vasubhartivlogs115]

sir.....app kabhi live aaao youtube pai aaapka work dekhna h live mai

[@anuragtahaliyani4852]

I will suggest from my previous experience with tata service that when I entered service centre first thing they make is job card and a proper inspection on gate only on service centre then the mark it on job card about any damage or problem then after a couple of minutes they handover job card to service advisor after then they make group with customer an advisor this makes clear and also no service centre gives delivery note or anything like that

[@PanditVarunSharma-th]

@brotomotive vlogs It's one suggestion please give small lockers to your staff who are working on shopfloor , daily they have to submit there shoes in locker.

[@vlogsbrotomotiv]

We have lockers for staff

[@JohebSShaikh]

BROTOMOTIVE - automobile engineering syllabus and MBA in auto industry must have chapter on BROTOMOTIVE.

[@mjbhau0778]

परीक्षित जी आप रोज के वीडियो बनाओ और डालो हम आपके वीडियो से बहुत इंस्पायर होते हैं आप छोटे-छोटे ब्लॉक बनाकर डालते हो वह वह मैं अच्छे नहीं लगता आप अगर 3 घंटे की फिल्म भी बना कर दे दोगे ना तो हम बहुत प्यार से और बहुत ध्यान से देखेंगे आप छोटे-छोटे ब्लॉक मत बनो आप जो कंटेंट बनाते थे वही बना

[@NileshDalvi-i6f]

साहेब माझ्याकडे 2004 ची क्वालिस आहे तिला डेंतीग पेंटिग करायची आहे तर किती खर्च येईल....

[@deorammate3205]

Safety First Deliverable Must

[@sumitkumar-uk6qg]

Make sure to have one safety supervisor

[@rajdixit9897]

I just advice you that you make one system in which you place some camera which camera take photos of every side of vehicle and it's can also help you and your customer you either develop mobile application in which clinet name, vehicle number, clinet contact details which directly input in that application and on spot you click photos by that mobile phone so may be it's good for both of you clinet and owner. Also then after you don't have to need many people to work done in this kind of system thank you love from Rajkot Gujarat

[@rudrarocks6852]

Biomatric system banao or CCTV surveillance pe Car aani chahiye jaise hi car ki in entry hoti hai main get pe waise hi customer ko video footage pass kar skate hai...entry point pe hi jyada CCTV acchi Quality ke ho to aapko issue nahi aaayega

[@kahaniyabymaxpanchal]

amazing work

[@-._.AR.JuN_.-00]

Yeah shi gap h 4-5 din ka vlogs k bich Verna 2-4 din daily daal dete ho to aadat hojati fir aap ruk jaate isse acha yeah gap shi h ❤

[@navneetsingh5486]

Paint job walo ke lie safety glasses ka bhi estimate lelo parikshit bhai

[@SM05126]

From counting cars to brotomotive

[@speedy09]

Just make the whatsapp group during the car drop off and type a confirmation that the car has been received in the workshop. Whatsapp group can be accessed from the office so the admin staff can share their invoicing/estimates copy in the group.

[@manojkumar-um3wi]

I will be giving my 2005 old swift from Bangalore to Brotomotive for restoration

[@pratikdesai8304]

Brotomotiv team should admit their mistake and take it as a learning and start providing delivery note. even a small garage gives delivery note .

[@ajeetbhainsal6280]

Bhai Safety Audit ek hota hai Kuch Bhi Plant,Workshop janha Hota Hai Hazard Hota hi hai To Pune Main Koi Karta Hoga Details Nikal liniye Ga. Aage Chal Ke Apko Help Milega

[@kartikgulhane2195]

👍👍👍👍👍👍seriously ausom

[@asmit_si]

Man running business is so hard.

[@Rupesh-sz5tc]

Bhayya aap ek stamp banvalo vo thoda easy solve hoga 😊

[@SAISTORAGESYSTEMS]

Normal service centre me gadi lete hi sabse pahle uski image lete hai. Our baat hote time ho WhatsApp group pe images share kr di jati hai. Baki estimate baad me bhejte rahte hai.

[@joydeb3885]

Can may be use a platform to take pictures 360 degree. Then even if inspection is late, can compare with those pics if there are any new dents.

[@commonman6969]

😂😂😂 Leave in the name of god could not be denied....

[@avonautos]

Euro safety shoes in Agra it's a good option for you ❤❤

[@S.Kishore]

For interns rather than t shirt give a free size jacket of sort similar to how the civil engineer wears that they can wear over there dress once he comes regularly after every month u can give then the t shirt.

[@travel_to_known_jay2455]

But I agree with the manager it's better u give uniform after few days not on day one of hiring. That will reduce ur cost and wastage of money

[@surajtech5377]

Roj video dala kro❤

[@educatebharat5244]

Bro i have suggestion here, ye jo apke entry par electrical panels h ye app sahi jagha set karo ek electrical room me

[@amoldinkar5083]

use vertical space to display rolls