WD 4TB My Passport Portable Hard Drive With Password Protection - Installation and Setup

[@AnthonyGodinho]

Great review Michael! I also like WD products. I purchased one years ago and it's solid as a rock. Still going strong. Very useful to have an external backup and free up your computer hard-drive as well. It's amazing how much the prices have dropped. Like you said, your 4TB cost less than the 1TB lol :)

[@molometer]

Yep these type of hard drives have come way down in price just recently. I'm guessing that with the rise of cloud storage demand has fallen? Also SSD storage is much faster but is still very expensive. Yikes 4TB! I'm remembering my first hard drive...1 megabyte! I thought that was massive. 😂👍 Stay safe mate. 😷👍

[@AnthonyGodinho]

@@molometer Yeah, I agree. For example, I get 1TB free with my Microsoft 365 subscription which comes very handy. Yes, SSD is still quite expensive. LOL yeah, back then, 1MB sounded like a lot :)

[@JoSe-cs7ip]

How cute, 1 year ago, 4TBs was a monster. Right now I own a 16TB, and for me it is a monster. How fast things changes.

[@molometer]

Yep technology improves at a fairly predictable rate. I wonder where we'll get to next year? I've used less than a quarter of my 4tb hard drive so far which is good enough to get a few more years usage before I have to upgrade again. 👍🏼

[@JoSe-cs7ip]

@@molometer I bet 16TB will be our 16MB USB drives from our 2000s. I owned a 2TB that it took 4 years to fill up, and to transfer my data to my 16TB took 1 day, many little file sizes made the speed worst. So best is use an special tool or just always zip mini files to improve transfer speeds in the future

[@mohit3736]

Hey there! I got 2TB version of the same HDD. Is it normal me to feel like something is moving in HDD when I flip or move the HDD? The performance is great, and health also seems good. But concerned if this internal component moving could cause any defects??

[@molometer]

@@mohit3736 It's normal to feel movement. The hard drive is mechanical and spinning very fast 7200 rpm. Don't worry about it but thanks for asking. I'm sure other people will have the same experience. 👍

[@mohit3736]

@@molometer Thanks a lot! I know it vibrates when in use because it spins, but I was just concerned about the movement when it's off. I saw some teardown videos, and it's like an internal HDD inside an external HDD case. So probably the internal HDD isn't fixed well, which would be fine as must be moving in the plastic case a bit nothing else.

[@molometer]

@@mohit3736 Thanks for clarifying your thoughts. It's possible that a screw may be loose inside the casing? It shouldn't be making any noise when it is not connected to a computer?

[@mohit3736]

@@molometer that seems to be the case, either a screw or the rubber that holds the HDD in place is loose. Not that it would affect me, as my HDD is quite stationary for the most part and I won't ever take it out of home.

[@bigbadspikey]

Not getting rid of anything is great advice.

[@molometer]

Yep we never know what may be useful content in the future. Save as much footage as possible is a good thing to do.

[@v.garcia3083]

I was looking for that password protection, how to set it... I didn't find it... other than that, helpful... thanx.

[@molometer]

When you first plug the hard drive in the option to make it password protected will appear. Just follow the steps 👍🏼

[@SIStefanov]

Great job showing the drive! Not too many reviews on this particular WD.

[@molometer]

Thanks for leaving a comment. These 4tb hard drives are pretty cheap at the moment and we all need a lot more storage these days. Glad you found the video useful. 😋👍

[@vanbilly8387]

I'm 3 years late to this party (video). I'm looking into adding more external storage to my computer, so it's time to browse and research options. I have a WD MyBook 2Tb that I bought about 10 years ago and it's still running like brand new. Never had a problem with it, but compared to these SSD's and enclosures, the MyBook HDD is huge and requires its own power source. These SSD's are night and day different from years gone by. I've always trusted WD.

[@shyloalexander6495]

Do you have to connect to the Internet in order for u to set a password up

[@molometer]

No you don't have to connect to the internet to up the password. The password software is loaded when you first plug it in. 💯👍🏼

[@ViiCiiOUZ777]

Would have been cool to see how the password feature works, setup and usage.

[@molometer]

Buy one and find out. It's pretty basic tbh. 🤷‍♂️😂👍🏼

[@elizabethmormile6227]

How do I use it as just storage from my pc

[@molometer]

Hi Elizabeth, you can just plug it in and save your work to it. When you plug it in you will see the hard drives icon appear then you can drag your files to it. Hope this helps 👍🏼

[@ransfordraansford3489]

how are your wd passport you guys 10 years+ my lasted 2 years it when i dropped it stopped and another got corrupted so i had to reformart it

[@molometer]

Hard drives don't like being dropped generally and having a corrupt drive is usually a software problem rather than hardware. Thanks for leaving the comments though. This wd passport drive is still working perfectly as is my much older wd passport drive. By the way all the tech that I make videos on are for my personal use. None of it is sponsored or free. Just my honest opinion on the gear I buy occasionally.

[@nilsfrahm1323]

Take great care of the usb port, if it gets damaged, your drive is dead. It doesn't have a sata hdd inside, it has custom electronic board with just a usb 3 connector. So if you have important data, think about this and either have more copies or get a laptop hdd and external case with usb 3, to have same setup. This way you can put the laptop drive in a computer in case of case failure.

[@molometer]

Thanks for your comments. It's always a good idea to have multiple backup's of our data. The USB is as robust on this device as any other piece of similar technology but if it is abused and damage occurs it's also easy and cheap to fix.

[@samehaxj]

Hello. Do you happen to know why mine says 18% installing. It has been this way for hours!! What can I do?

[@molometer]

Unplug it and start installing again. If it still doesn't work it may need to be formatted.

[@saihemanththota6253]

Hello Michael my wd mypassport hard disk 4 tb vibrates, is it normal...? Or hard disk is a defect one

[@molometer]

A small amount of vibration is normal and nothing to worry about. You will be able to feel it with your hand. The platter is spinning at over 7000 rpm so they do vibrate a little. Keep it on a flat surface if possible. If it is vibrating enough so that you can actually see it moving then that's a bit excessive and may be defective? Hope this helps? 😋👍

[@TYLERBALLADS]

Hi, just quick question: I know it stores pice videos etc, so once you send to wd.....you have to delite from your desktop what you just sent to wd? Cause i am out of space on my desktop. I am a little nervouse deliting my content! Thanks!

[@molometer]

Hi Tyler, correct. Copy your photos, videos documents etc to the external hard drive and confirm that they are there and working properly. If you're happy that the files have copied successfully onto the WD hard drive you can then delete them from your desktop. 👍 ***** As a extra safety precaution. Once you've copied the files to the external hard drive. Disconnect the WD hard drive from your computer and then delete the files on your computer. Sometimes people forget to unselect the external drive and delete both copies at the same time! It happens. So just take the WD drive off before deleting anything. 😋

[@TYLERBALLADS]

@@molometer thanks very much!!🤞🙏👍

[@simonandthelyricalpoets]

A great video Michael. My videos, photos and songs are filling up my PCs fast! I might just click your link on this as it is a great price.

[@molometer]

Good day Simon, yep making videos sure does eat up the storage and it slows the PC or laptop down. This hard drive is cheap as chips at the moment. I cleaned up my laptop and moved everything to the new hard drive and now the laptop is running just like a rocket.

[@rietamoreno]

I have only 18% installed and it's stuck. Any suggestions

[@molometer]

How's it going, still stuck? Simplest thing to do if you are stuck is to start again.

[@mustaphamok7116]

Thanks a lot for the video sir. Just asking about the level of security when setting password , is it encrypted as using veracrypt for exemple ( is the password strong) ???

[@molometer]

Hi Mustapha, use a mixture of upper and lower case letters, symbols and numbers (8 or more) will give you a very strong password which you can encrypt. Or you can use a strong third party password generator like Google's password system. Either way works. Hope this helps 👍

[@mustaphamok7116]

@@molometer thanks a lot for the answer, really love that .

[@chiranjeevir8797]

The seal is so simple and easily replaceable. How do we know that it is not used?

[@molometer]

Thanks for leaving the comments. As to the seal. It's unknowable 😂😂👍

[@chantevanrhyn9026]

Hi, gooday I'm not really good with technology stuff, but I would like to know if it's possible to upload movies on my passport 4 terabyte.Thanks.

[@molometer]

Hi Chante, absolutely yes. You can store any digital media on these hard drives. Films, photos audio etc.

[@oldguy]

That is a nifty bit of kit right there!

[@molometer]

It sure is. Just swallowed up a ton of stuff off of my laptop. The laptop is a i7 but was slowing down. Now it's bouncing around like a spring chicken again. 📷👍

[@neverpanic]

Does it always have to be plugged in to pc and wall outlet ?

[@molometer]

Hi neverpanic, it doesn't need to be plugged into a wall outlet. It is powered by the laptop/desktop USB port where it is connected. Thanks for asking 👍🏼

[@neverpanic]

Oh ok, thank you !

[@harieshkumarmaharajah7255]

i got a new WD 4TB but unknowingly i deleted the my passport app which is in hard disk by default. now how can i get that. any link pls share thank yu in advance

[@molometer]

Hi Hariesh, you don't need the passport app to use the hard drive. It works fine without any of the supplied software. If you still want to use the app you can download it from the Western digital website. Hope this helped?Let me know how you get on. 👍

[@Jonnyrachermusic]

Will it work on a MacBook Air MACOS 10.5?

[@molometer]

Yep it will work fine on any operating system. 👍

[@lombard2692]

What if you drop it? Say from any height, would it die on you and how could you recover the info if so?

[@molometer]

Technology like this doesn't like being dropped from any height. You can get battle hardened hard drives etc but they are very expensive. It is quite easy to recover data even from a fire damaged or water logged hard drive. Did you drop one? 😋👍

[@lombard2692]

@@molometer thank you for the response, no just trying to inform myself before getting one, that's something that'd happen to me though good to know.

[@molometer]

I'm sure we've all been prone to mishaps with gear. I blew up a lamp recently while doing some soldering! 😂😂👍

[@molometer]

It depends on the type of damage.

[@syedmoiz7854]

Hey Michael this hard drive works with USB 2.0?

[@molometer]

Hi Syed, yes it works with both USB 2.0 and USB 3.0. 👍

[@JoJo-xz6fw]

Thanks for a great review, straight to the point. I've just purchased my first hard drive, the 1tb version and set it up on my laptop. I've noticed when I'm dragging the files across they are being copied and are also remaining on the laptop. Ie they are being copied instead of imported. What am I doing wrong?

[@molometer]

Hi John and thanks for your comments and question.👍 Re your question. Two options. 1. If you select/highlight and drag and drop the files. A copy will be moved to the external hard drive. (Handy for backups) 2. Select and right mouse click on the file/files you want to 'export/move' to the external drive and a menu will pop up with the option to 'move' the files to the HD. This second method will move the files without leaving copies on your computer. 😋👍 Hope that helps?

[@JoJo-xz6fw]

@@molometer excellent, thank you for your prompt response. I will try again tomorrow. 👍😀💯

[@molometer]

@@JoJo-xz6fw Glad to be of assistance. You may notice a speed improvement with your computer when you make some space. My laptop is running like brand new since I cleared everything off that wasn't essential.😋👍

[@JoJo-xz6fw]

@@molometer I hope so. That's the reason I purchased a hard drive to hopefully speed up my laptop. My only concern is if the hard drive fails and I lose all my photos 🤔

[@molometer]

@@JoJo-xz6fw Yep it can be an unnecessary worry sometimes. If it's any consolation I've only ever had one hard drive failure in 40+ years of working with computers which is incredible but true. I was still able to recover the data from the dead drive. There are plenty of recovery options so do try not to worry about it to much. It will be fine and your computer will thank you. 😋👍

[@jostinromero3661]

Funtional for ps4, ps5 and pc?

[@molometer]

Yes absolutely. IMac, Linux as well.

[@SleepyDogg]

Do you know if I can backup games for my ps4 pro on this hard drive?

[@molometer]

You certainly can. All of my KZbin channels warzone clips and videos are backed up on this hard drive. 😎👍

[@SleepyDogg]

@@molometer oh ok. But I meant like the actual game?

[@molometer]

Oh I see. Yes you can. You just install the game directly to the external hard drive and then you can take it anywhere to play. What game is it?

[@SleepyDogg]

@@molometer I'm might get the same one you have and I plan to put a lot of games. Like Call of duty, spiderman, the last of us 1 & 2, etc..

[@molometer]

@@SleepyDogg Yeah that'll work. COD Warzone alone is pretty massive though. I think it's around 500+ gig? I remember downloading it. It took hours. 😨😋😎👍

[@shyloalexander6495]

Can I plugg the hard drive into my ps5 to Watch movies once I formated it and also can I still set a password after I have formatted it

[@molometer]

Yes you can plug it into any playstation or anything with a USB port. You can password protect it anytime too. I record my playstation gameplay on my hard drive for uploading to my KZbin channel. 💯👍🏼

[@ComicSwag]

@@molometer hi , I wanted to ask can I transfer my ps4 games on here. I want to move my games so I can download more games

[@molometer]

@@ComicSwag Yes you can...depends on the game of course.

[@ComicSwag]

@@molometer thanks . It will just be games like batman, god of war, bioshock

[@molometer]

How did you get on with downloading your games?

[@VahidTakro]

Hello Michael, is it USB 3.2? if yes, is it better than USB 3.1 and USB 3.0? is it more speedy? and generally, is it better than silicon power armor a75?

[@molometer]

Hello Vahid, it's USB 3.2 generation 1 and it is very fast indeed. It's a good solid hard drive I'm very happy with it. I've transferred everything off of my laptop which now works much faster. It costs considerably less than the silicon a75. Performance wise I wouldn't know? 👍

[@VahidTakro]

@@molometer Thanks for the reply Michael. What I want is more about damage and safely, because I have a bad memory with my previous hard drive, one day I connected it and it asked me to "format the drive". And I lost all my files. I afraid of this. I don't want this to happen to me again. Do you think I'll be happy with this one?

[@molometer]

@@VahidTakro I've been very happy with my older WD 1TB drive for many years and the new 4TB is working perfectly. If a drive asks you to format it. "Don't do it". Just unplug it and try it again. If it still asks you to format it you could get disk recovery software and run that first. It will recover the data which you can move to another drive. If fact even if you have formatted a drive it is still possible to recover the data. 👍

[@VahidTakro]

@@molometer Thanks a lot Michael! you're amazing. Your tips are very helpful. Are you on social networks like Instagram/Facebook? I'd like to add you there, where I am online the most. also, there is a little different with this hard drive, and My Passport Ultra version, which is USB C, do you think if having USB C is much better than the one which My Passport has?

[@molometer]

USB C is very much faster (10x-20x) than USB 3 Gen 1 but comes with a significantly higher cost. If you are doing a lot of massive file transfers on a daily basis then the USB C makes more sense. If on the other hand you are an average user that backs up or copies just a few files occasionally then the added speed is kind of irrelevant. USB C may become more important in the future and will probably get cheaper too.👍 PS I don't use FB or Insta.

[@forthricosinoy9772]

what happen if you share it when installing it? any idea? is it good for me or not if i share it?? please do answer my question

[@molometer]

It's entirely your choice. If you want to link all your social media website content you can. However having it linked to websites that you don't control may be risky for letting in viruses and malware to your system. I just use mine for offline storage.

[@forthricosinoy9772]

@@molometer dang.. Nice Thank a lot sir, i was gonna but, nah.. Almost darn it. I have 2 online important accounts.

[@molometer]

Better to be safe than sorry. You could set up a virtual machine and download to that. Plenty of videos on KZbin for creating virtual machines. Very easy to do. That way your system is secure. 👌👍

[@MariaLuiza-re4wr]

Hi, how is it today?

[@molometer]

It's still working perfectly fine thank you 👍🏼

[@God-rs6sx]

I’ve installed the WD security thing from their official website, but nothing works when I try to install WD my passport! Please help! It keeps saying ‘installation failed, try again later’

[@molometer]

What computer are you using?

[@God-rs6sx]

@@molometer a surface pro 6

[@God-rs6sx]

@@molometer I also installed the WD app from Microsoft store, and it showed up there

[@molometer]

@@God-rs6sx Cool so you are OK?

[@God-rs6sx]

@@molometer yeah I think I figured it out :)

[@stanced4866]

if you get it and its install gets stuck at like 18% unplug it and plug it back in

[@molometer]

Yep that is good advice

[@kingnevermore25]

Hello. Is it necessary to “safely eject” hard drive every single time i shut down my computer?

[@molometer]

It's advisable as then you can be sure nothing is left in memory cache waiting to be written to the hard drive. 👍🏼 Good question.

[@kingnevermore25]

@@molometer But when i do that and turn my computer back on the hard drive is gone and i have to plug out the hard drive and then plug it back in in order for it to show up

[@molometer]

@@kingnevermore25 That's normal. It's designed to be like that. What operating system are you using?

[@kingnevermore25]

@@molometer I think its weird that you need to plug out/in hard drive every single time you start your pc. I use the brand new Windows.

[@molometer]

@@kingnevermore25 Yep seems a bit weird considering that with windows 10 it wasn't necessary? 🤦‍♂️👍🏼😂

[@Mr.Eminem]

Will 3.0 hard drive will work on 2.0 ports?? My lapi got 2.0 usb ports.. Will a 3.0 hard drive support that port?

[@molometer]

Yes is the answer. 👍

[@Mr.Eminem]

@@molometer thank you sir.. Appreciate it

[@molometer]

My pleasure. 👍

[@nick_decastro]

Does the external drive work just as well without downloading the software? I’m seeing a lot of reviews saying that it stops installing at 18%, and I’m wondering if I should return it or not. Thanks

[@molometer]

Hi Nick, yes this hard drive works fine without the software download. In the video you will see that I formatted the hard drive because I don't want that software collecting whatever data it wants? Just plug it in and format it. The included software is superfluous.

[@nick_decastro]

@@molometer great, thanks for the reply. Do I need to create shortcuts of files to transfer, or do I just use the original file? Cause I still plan on keeping them on my computer, as well, and I don’t know if it literally takes the file, or just makes a copy (as it should)

[@molometer]

@@nick_decastro Hi Nick, yes just drag and drop the file onto the hard drive and it will make a copy as you would expect with copies in both locations. There is also the 'move' function which would move the file off of your computer and onto the hard drive only but you probably know that already? 👍

[@Natalie-wp4fd]

Thank you for your review! After watching your video, I decided to buy 2 of these WD 4TB My Passports at my local Costco and I'm so glad that I did! I have one for my laptop and one for my PS5 and they work very well and transfer data very fast! Many thanks! :)

[@molometer]

Hi Natalie and thank you for taking the time to leave your warm comments. I'm also impressed with the speed of these hard drives. Just brilliant 😷👍😋

[@robertocontreras3964]

Can i use this on my ps5?

[@molometer]

Hi Roberto you certainly can. I use it to save my warzone gameplay for KZbin. 🎥😋👍

[@fadetoblack.-]

How is it ? Over one year now.🥂

[@molometer]

Hi fadetoblack and thanks for asking. It's going great with no problems. I've used about a quarter of its capacity so far. Based on that rate it'll be a few years before it's full. 🎬🎥👍

[@fadetoblack.-]

@@molometer Do you think at this point. I should get a SSD for my Nvidia shield.

[@molometer]

@@fadetoblack.- It depends on what you want to do with it. If you want to save live streams, gameplay etc the WD 4TB is more than capable with its USB3 speed port. The other consideration is price. SSD's are much more expensive (for a good one) and the speed benefit of SSD's is of little matter in these type of scenarios. Hope this helps 👨‍💻👍

[@fadetoblack.-]

@@molometer I’m just worried about longevity do you think I could get four years or five years out of the passport you’re using? There’s a lot of people out there that are saying that the quality of the older HD drives is no longer built soundly.

[@molometer]

@@fadetoblack.- I've been using my old WD 1tb hard drive for over 6 years with no problems. The 4tb is working fine. I've never had a total HD fail in my whole career but I have had one or two that got corrupted which I was able to recover. Maybe I'm just lucky? Hard drives are very durable in general. You will be able to store your data safely for years to come. Remember to back it up regularly and keep it refreshed. Digital products can degrade over time but this is related to how they are stored and treated. Regular backups reduce degradation. 👨‍💻👍

[@windows10pro]

can i use this to tv

[@molometer]

Does your TV have a USB socket?

[@windows10pro]

Yes

[@windows10pro]

But wd my passport 1tb hard disk not showing on my tv Can you help me for this problem?

[@windows10pro]

Windows 10 Pro Windows 10 Pro 13 hours ago Yes But wd my passport 1tb hard disk not showing on my tv Can you help me for this problem?@@molometer

[@molometer]

@@windows10pro Without knowing the TV operating system. It's difficult to give advice? Look up the TV manual online maybe? 👍

[@williannascimento3646]

Hello friend, does this external hd work on Xbox one X?

[@molometer]

Hi William, Yes it works on Xbox one which has 3 x USB 3 ports. Thanks for your comment. 👍

[@jhoygamboa4169]

How to connect in my mobile s8 plus

[@molometer]

Hi Jhoy, I found this for info you. "You need to use an OTG connector (the usb 2.0 female to usb c male that came with your phone" Source Samsung. It should connect with no problems. 👍

[@danhodge2337]

"set a password" what the hell, skip all that ..... right up till there i was interested but i wanted to see HOW to set this up which you basically skipped! Sorry ... next vid

[@molometer]

Just follow the prompts and you can easily set up a password. It's very simple to do. Edit. Clarification

[@AllMenMustServe]

Thank you for the good review. Just got one recently. However, I've seen some (very few) reviews of people complaining that it stopped working in less than a year? I know that hard drives need to be handed carefully cause it has moving parts unlike ssd. The thing I'm moving tons of movies/series to it and deleting them from my PC hard drive to have more storage. So if stops working I'll just lose it all. Basically what I want to know is if you did have any problems with it yet? Video is a year old and is the exact same drive as mine (4tb)

[@molometer]

Hi Nafa, the drive is working perfectly and I'm sure it will continue to work indefinitely. Hard drives are quite simple devices and if you treat them right should last decades. You're copying movies? That sounds very illegal? 😱😱😱😂🎸

[@AllMenMustServe]

​@@molometer Nah these ones are legal ahah You earned a new subscriter for the very quick response and insightful video. Thank you! 👌

[@molometer]

@@AllMenMustServe Welcome aboard Nafa, glad to be of assistance. Have great holiday and see you in the new year. 👌👏👍😂

[@AllMenMustServe]

@@molometer Thank you. Wish you the same. See ya 👌

[@jerryspann8713]

I purchased the 1 TB version of this same drive 6 years ago and it still works. Matter of fact it's the same as the 1 TB you just showed

[@synchronize6930]

Do you need to install to use the hard drive?

[@molometer]

Hi Syn, no you don't need to install it. It will work without all the other 'apps' software.

[@synchronize6930]

@@molometer thank you for the info

[@TheParrot1000]

Does it still work bro? I read a lot of comments about people complaining that it doesn't work from the begining or that it dies after few months.

[@molometer]

That's interesting. I haven't seen anything mentioning problems? where did you see these complaints? I'd like to check it out.

[@TheParrot1000]

@@molometer on Amazon comment section and on yt videos

[@molometer]

Thanks for letting us know. I'll have a look. 👍

[@TheParrot1000]

@@molometer np bro

[@molometer]

@@TheParrot1000 Lucky there's that 3 year guarantee for any problems that arise.👍

[@robthomas6325]

that screen didnt come up on my laptop

[@molometer]

Hi Rob, what operating system are you using?

[@symonjohnflores5128]

Have you tried adding password in it?

[@molometer]

No as it isn't going online. It's just a backup for videos and photos. Password setup is easy to do if you need it. It's in the software bundle that comes with the hard drive. 👍

[@watchdog471]

Can i use it on ps4?

[@molometer]

Hi, Tube, Good question and thanks for asking. Yes, you can use it with any PlayStation or Xbox games console. I use it to save my warzone videos. Check out my warzone playlist to see the quality. 👏😋👍

[@watchdog471]

@@molometer thanks a lottt, will order it today 😊

[@molometer]

I see you are into GTA! Brilliant game. The video download default is 720p which is fine. You can also upscale in a video editor to 1080p with virtually no loss of image quality. 😋👍

[@timothyko1911]

Anybody knows how to set up password on this WD hard drive?

[@molometer]

Hi Timothy, check the comments in this thread it's been covered already. 👍 PS the password software is installed on the hard drive. Just run it.

[@callofdutymobile1074]

Keep getting installation failed

[@molometer]

Hi Cory, when you plug the hard drive in. Is the hard drive icon showing up on your laptop/computer like this at 6:35 ?

[@mohamedfothman5044]

Pretty nice video thanks..... I'm from Libya 🇱🇾

[@molometer]

Thank you Mohamed, glad you found it useful.

[@jimFizo1]

Have you tried setting up a password?

[@molometer]

I mentioned in the video that I could have used a password but chose not to as the hard drive doesn't have anything stored on it other than videos and photos.

[@sakiloki4618]

Plugged in and nothing pups up

[@molometer]

Do you hear the drive spinning?

[@sakiloki4618]

Yep, its spins and I can feel it. The mouse just spinning in circles and nothing comes up

[@molometer]

@@sakiloki4618 What os are you using? Windows Mac Linux?

[@akannigames809]

I bought this Hard drive WD My Passport 5tb in Nigeria for #54,000 yesterday ( 20-04-2022 ) but in the process of using it to copy software today ( 21-04-2022 ) I see that the hard is not working so I use Hard Disk sentinel to test it, then I discovered that the Heat of Hard as Reduce from 100% to 9% I try to return it to the seller but the seller did not collect it from me

[@molometer]

Thanks for your comment but this is a 4tb hard drive not 5tb? And it's still working perfectly. You can use the 3 year warranty if you think it's defective.

[@akannigames809]

@@molometer it defective, how can I use the 3 Years warranty, how to go about it

[@molometer]

@@akannigames809Did you buy it new or used? Either way take it back to the seller or contact the company directly.

[@akannigames809]

@@molometer I bought it New

[@sakiloki4618]

Taking mine back to Best Buy!

[@molometer]

That 3 year guarantee is very handy. 👏👍

[@sakiloki4618]

@@molometer Its not defective, just does not pull up on my computer. Dont know why, fixes are not working. Going to get a different brand

[@sakiloki4618]

E:\ is not accessible - The parameter is incorrect

[@molometer]

@@sakiloki4618 Have you got another external drive? It should show as drive d: Have you tried running chkdsk or formatting it?

[@molometer]

@@sakiloki4618 Changing to a different brand probably won't solve the missing parameter issue.

[@montanaremix1240]

Thanks so much for this vedio

[@molometer]

You're welcome glad you found it helpful.👍

[@beornheard]

WD Passport drives are rubbish. NEVER buy WD products.

[@molometer]

Sounds like you had a problem? Remember they come with a 3 year warrantee if not fully satisfied?